Castles Estate Agents (London)

Agent rating: 4.9 out of 5.0 based on 67 ratings. This website contains 65 user reviews of Castles Estate Agents (London).

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Castles Estate Agents (London)

At Castles Estate Agents, we have houses and flats for sale in the Harringay, Hornsey, Crouch End, Turnpike Lane, Wood Green and the Alexandra Park areas. Our Turnpike Lane branch covers N8, N4, N22, N15 postcodes and we particularly specialise in selling property on the Harringay Ladder and the Noel Park.

Offices / Branches

Overall Customer Rating

4.94 out of 5.00

  • 67 recommend
  • 0 disapprove

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Customer Reviews  (Page 1 of 3)

  1. A 5-star review by 'C ADAM' 21/4/2012

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Leigh was great showing me every flat in this building, very patiente and ponctual.
    I will recommand Castles to anyone looking to buy or rent.

    Great team, pleasant and courteous.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Alfredas & Lolita' 19/4/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Lettings (as a Tenant)
    Staff Member
    Leigh Edwards
    Experience:
    Would you use the agent again? Yes

    We had an excellent experience with Castles, quick response, friendly and helpful people. We highly recommend them to anybody who is looking to rent an accomodation.

    Was this review helpful? Yes

     

  3. A 5-star review by 'Michael W' 19/4/2012

    Branch:
    12 Topsfield Parade Crouch End
    Services:
    Sales (as a Buyer)
    Staff Member
    Abraham Rawat
    Experience:
    Would you use the agent again? Yes

    I can't recommend Abraham at Castles highly enough. He was the key difference in ensuring my Crouch End house purchase went as smoothly as it could. He acted as a very fair and attentive broker between buyer and seller, and intervened with important advice and timely calls to push the process forward - while at all times being a gentleman.

    Abraham also knows Crouch End very well, which can be key to giving home buyers money-saving insights into local services and other professionals. His experience, problem-solving approach, and attention to detail makes him a credit to his profession.

    Was this review helpful? Yes

     

  4. A 5-star review by 'Karen Luke' 12/4/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We got an excellent service from Castles estate agents in Turnpike Lane. Both Leigh and Panos worked very hard in ensuring the sale of our flat. Panos in particular was very helpful with problem solving and provided a solution every time a problem arose. He went above and beyond of what was expected of him. I would definitely recommend Castles for a personal, professional and competent service.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Barbara' 2/4/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Lettings (as a Landlord)
    Staff Member
    Leigh Edwards
    Experience:
    Would you use the agent again? Yes

    I've been letting my property through Castles for over a year and a half now. I've found Castles to be very professional and have kept me in the loop at all times. Equally, they have been quick to respond to all of my queries. I have peace of mind knowing that my property is being looked after. This is especially important as I live abroad.
    Thanks to Leigh and the to rest of the team.

    Was this review helpful? Yes

     

  6. A 4-star review by 'Belinda' 28/3/2012

    Branch:
    44/46 West Green Road Tottenham
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    These guys were great, sold my property very quickly at a price I was happy with. One bad point for feedback, I found many mistakes in their paperwork and online advertising so it's really important to double check all their correspondance for the details. Overall, they are great guys. Thanks again.

    Was this review helpful? Yes

     

  7. A 5-star review by 'Lance Chinnian' 23/3/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Was very pleased with the service offered by Castles. Very personal, friendly and professional.

    Was this review helpful? Yes

     

  8. A 5-star review by 'Rich, James and JJ' 19/3/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Castles Estates-Leigh and the rest of the team have been helpful from day one. We rent a property from one of there Lettings which we found just over a year ago and they have been helpful ever since. Any problems or worries with the property itself is dealt with straight away, and they are great people in understanding and being concerned when a problem arises. They always make you feel very welcome and as a whole have a great communication policy in keeping you notified, and always provide an excellent service :-)

    Was this review helpful? Yes

     

  9. A 5-star review by 'Happy buyer' 19/3/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Buyer)
    Staff Member
    Leigh Edwards
    Experience:
    Would you use the agent again? Yes

    Castles (lEigh Edwards in particular) were excellent throughout the whole process of buying our new property

    Was this review helpful? Yes

     

  10. A 5-star review by 'Titti Mantino' 16/3/2012

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Panos , Leigh and Steve of the haringay branch have been absolutely helpful, efficient and kind. I would strongly reccomend them for sale as well as for buying ( i did both). Thanks

    Was this review helpful? Yes

     

  11. A 5-star review by 'P Georgiou' 26/12/2011

    Branch:
    12 Topsfield Parade Crouch End
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Agent was very patient with me. He took me around many properties at my budget and never forced me or tried to persuade me to buy the one he wanted to sell. Once I had made my decision, he moved things along swiftly, constantly negotiating with the vendor's solicitors who were very slow. The agent also made himself available for viewings after we had put the offer in and between exchange and completion so I could measure up with builders and carpet fitters and prepare for my move. I am now comfortably in my new property and looking for another! Castle's, please find me another one!

    Was this review helpful? Yes

     

  12. A 4-star review by 'ellenhallsworth' 13/12/2011

    Branch:
    44/46 West Green Road Tottenham
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    We bought a flat through Castles, and found them to be very responsive, friendly and helpful. George worked hard to arrange various surveys and inspections, and Panos made a huge effort to ensure that the sale went through on time. We'd definitely recommend them.

    Was this review helpful? Yes

     

  13. A 5-star review by 'Diana' 6/11/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I've been lucky that the sale of my property, from valuation through to completion, went through comparatively quickly. All along I felt informed of the latest developments and Panos was proactive in offering solutions to the minor problems that cropped up. The team at Castles certainly don't conform to the impression I've previously had of most estate agents - thanks Steve, Panos and Leigh for all your help.

    Was this review helpful? Yes

     

  14. A 5-star review by 'Eleni Liarou' 28/10/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Fantastic service! Leigh and Panos were absolutely wonderful. A friendly, efficient and professional team. It was a pleasure working with them and we strongly recommend them!

    Was this review helpful? Yes

     

  15. A 4-star review by 'Graeme' 12/10/2011

    Branch:
    12 Topsfield Parade Crouch End
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    I used a search agent so had little involvement with Castles, but from the involvement I did have I found them professional and knowledgeable and always willing to help.

    Was this review helpful? Yes

     

  16. A 5-star review by 'Ruth-in-Tottenham' 26/9/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Castles Harringay (Turnpike Lane) were an absolute pleasure to work with, every step of the way for our recent sale. The team worked unstintingly to get viewings from genuine prospective buyers. Our property was by no means an easy one to sell and we had a few complications along the way - but Panos and Leigh worked through all of the issues - and kept us smiling. A great team - with strong experience, integrity, honesty and valuable common sense. We'd strongly recommend them. and definitely work with them again..... when the time comes to move again.

    Was this review helpful? Yes

     

  17. A 5-star review by 'Glenda' 6/9/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Can't recommend Castles enough for their tenacious ability to grapple with any kind of problem that might come in a house sale. That's when a good estate agent really earns their beans, and would recommend them highly to anyone who wants friendly, professional, efficient service - with bells on!

    Was this review helpful? Yes

     

  18. A 5-star review by 'Rosemarie' 3/9/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I have actually not finished the completion of the sale of my house but had to comment on the great service and support I have been given so far.
    This is a sensitive matter as it is in relation to my parents estate going through probate, who have passed recently, making this whole experience stressful enough.
    Every step of the way I have been left feeling full of knowledge and security, as the agent I am dealing with has been very patient explaining everything in an unbiased way towards getting the best for me.
    I have usually left matters like this to the man, but as I am now a single female, I felt lost and sometimes slightly dumb in this mind field of property selling.
    I feel 100% comfortable in knowing that I have made the right choice in choosing this company, as others have left me feeling they were only in it for the sale and their commission.
    I have set a dead line for everything to be completed and feel so assured in their competence. I shall write another review when it is done and dusted.

    Was this review helpful? Yes

     

  19. A 5-star review by 'Trudy Brooks' 23/8/2011

    Branch:
    438 Hertford Road Edmonton
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    The service I received has been exceptional.

    Of the six Agents I approached to sell the property Steve Hatch was the first to reply to me. some not bothering at all!

    They have completely reversed my opinion of Estate Agents, not a touch of the slimy, out for themselves attitude here, just efficient, honest, up front service & a lot of hard work selling this property.

    In dealing with a long distance sale for elderly & infirm parents I was offered over and above what could have been expected, help and advice, constant, most welcome updates and was treated with such consideration I was deeply touched, and may I say the property for sale was certainly not going to make them rich on the commission received!

    Special thanks to Steve Hatch.

    Five stars are not enough!

    Was this review helpful? Yes

     

  20. A 5-star review by 'Peter White' 15/8/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We found the staff of Castles, Turnpike Lane very friendly and helpful. Additonally we found them sensitive to our feelings and needs in the light of this being a probate sale. In the light of the difficult market conditions the sale was relatively quick (although it seemed to drag on at the time) and the price negotiated was probably the best achievable.

    Was this review helpful? Yes

     

  21. A 5-star review by 'Mehraj' 9/8/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Brilliant, they have been so supportive in moving house. You can actually witness they skills and knowledge in this field. I am so happy that I have chosed them for my property search.
    A smashing team and a leading example for all.

    Fantastic and recomment highly!

    Was this review helpful? Yes

     

  22. A 5-star review by 'JC Scott' 8/8/2011

    Branch:
    5 Turnpike Lane Hornsey
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Our purchase was slightly complicated and took longer than the average sale but the staff at the Hornsey branch were professional and kept us informed throughout the procedure. We would like to thank Panos especially, for his hard work and patience. Yes we would not hesitate to recommend Castles Estate Agents to family and friends. Thank you Steve, Panos & Leigh.

    Was this review helpful? Yes

     

  23. A 5-star review by 'andy r' 5/8/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    excellent service from all involved, with a friendly attitude and great photos to sell my property.

    Was this review helpful? Yes

     

  24. A 5-star review by 'P P & R' 28/7/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    The team at Turnpike Lane were extremely helpful and supportive in the sale of our parents family home. The professional valuation by Steve, who spent considerable time with my brothers and me, explaining the strategyand process of the sale, patiently answering our questions and concerns, this on what must have been a very busy Saturday morning for him.

    We were kept informed, by Leigh and Panos, of viewings. On securing a purchaser, the checks made on their situation helped to minimise the liklihood of any obstacles to the sale and ensured that all went through smoothly and in the time scale and dates that had been proposed.

    The team at Turnpike Lane eased us through what, could have been, a very stressful time and we would thoroughly recommend them.

    Was this review helpful? Yes

     

  25. A 5-star review by 'Havva Karabeyaz' 27/7/2011

    Branch:
    438 Hertford Road Edmonton
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    They have a personal touch that is rare in this day and age. Their honesty, integrity and advice put my mother and us at ease. Their realistic advice regarding price and their hard work and approach resulted in them selling my mother's home within a week of placing it with them! Well done Castles and thank you! We now look forward to you dealing with our mother's purchase and many more for our friends and families.

    Was this review helpful? Yes

     

  26. A 4-star review by 'Anonymous' 4/7/2011

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Castles were realistic about the amount I would get for the house.

    They acted quickly in inviting prospective buyers round.

    They kept me up to date as the sale progressed.

    I give them a 4 star rating and yes, I would use them again.

    Was this review helpful? Yes

     

  27. A 5-star review by 'RH' 14/6/2011

    Services:
    Surveys
    Experience:
    Would you use the agent again? Yes

    All three staff in the Harringay Castles branch are friendly, cheerful, competent and efficient. Having dealt with several other estate agents and experienced off-hand treatment or bullying and been given incomplete or misleading information, I can safely say that it was a relief and a pleasure to deal with Panos and Leigh. The property I bought through them was in the very good condition that they said it was. It was a good buy and we agreed the price quickly and smoothly. I highly recommend doing business with this agent and branch.

    Was this review helpful? Yes

     

  28. A 5-star review by 'roger kemp' 10/6/2011

    Services:
    Surveys
    Experience:
    Would you use the agent again? Yes

    Had a very good experience with this branch. I was looking for somewhere to live but not sure what I wanted. I was taken on a tour of about fifteen properties, and knew I had found the right one immediately I saw it. The tour had been very well planned. The staff were very helpful and friendly throughout the process. They operate a realistic no-nonsense approach and were helpful in identifying any experts needed, and these were of a good standard. Overall a good experience and I would be happy to recommend them to others. I would use them again. Roger Kemp

    Was this review helpful? Yes

     

  29. A 5-star review by 'Eugene' 10/6/2011

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    All went according to plan specified by Steve, Panos and the team, very professional and they all know their stuff! would not hesitate in recommending them. Thanks for everything Guys.

    Was this review helpful? Yes

     

  30. A 5-star review by 'Simon Ryder-Smith' 7/6/2011

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    A highly professional and friendly services. Their helpful attitude and excellent communications made a potentially stressful time an easy and straight forward experience.

    Was this review helpful? Yes

     

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