96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(232)
Heather
(170)
Debbie
(165)
Leanna
(164)
Aimee
(152)
Aaron
(145)
Lorna
(140)
Amy
(133)
Jo
(107)
Lauren
(107)
Emma
(107)
Alex
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Michelle
(91)
Nicola
(89)
Eve
(87)
Sara
(85)
Sarah
(76)
Sarah
(70)
Olivia
(70)
Chloe
(53)
Mya
(52)
Sam
(50)
George
(42)
Niki
(40)
Rebecca
(40)
Sally
(38)
Leah
(36)
Keilia
(31)
Jessica
(28)
Emma
(27)
Jenna
(26)
Laura
(15)
Vicky
(14)
Oliver
(14)
Rachel
(12)
Bonnie
(12)
Tom
(11)
Gemma
(10)
Mya
(10)
Natalie
(7)
Sharon
(5)
Kerrie
(4)
Nicola
(3)
Kim
(3)
Lilly
(3)
Michael
(2)
Olivia
(2)
James
(1)
Pam
(1)
Matt
(1)
Latest Reviews
View all Reviews 2831Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
7th Jun 2024
reviewed by 'Nicky'
7th Jun 2024
reviewed by 'Hannah'
6th Jun 2024
reviewed by 'Mrs'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 157 | 7 | 231 | 12 | 1340 | 55 | 857 | 57 | 102 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jun 07,2024
Jun 07,2024
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Excellent service.
Polite and helpful
Always on hand for answering questions or queries
Fast paced so far...
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Jun 07,2024
Jun 07,2024
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We would highly recommend using Hannells Estate Agents.
They offer a very professional service.
Efficient, knowledgeable and friendly staff....
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Jun 07,2024
Jun 07,2024
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Amy and the team at Hannells Alvaston were excellent, they did all the viewings, were well organised and efficient. Pleasant to deal with. Very pleased....
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Jun 06,2024
Jun 06,2024
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Friendly staff and the whole process to the solicitor was smooth sailing. Would recommend them to friends....
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Jun 06,2024
Jun 06,2024
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The team were brilliant. They were in constant communication and were totally on my side. They reassure during a very worrying time....
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Jun 05,2024
Jun 05,2024
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Leanne (Holmes) helped us navigate the renewal of the tenancy agreement in a thoroughly professional manner. Very pleased with the service we received....
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Jun 05,2024
Jun 05,2024
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The team have been great and kept us in the loop every step of the way...
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Jun 05,2024
Jun 05,2024
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An absolute pleasure to deal with from start to finish. Great service and all the staff are super helpful. I would not hesitate in recommending Hannells to anyone....
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Jun 05,2024
Jun 05,2024
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Friendly efficient service, quick to respond and a pleasure to deal with...
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Jun 05,2024
Jun 05,2024
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I was very pleased by the services provided by Leanna....
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Jun 04,2024
Jun 04,2024
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Excellent service, always in touch with updates and suggestions to further the process.
A pleasure to deal with....
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Jun 03,2024
Jun 03,2024
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A great professional service - I can’t fault anything they have advised or achieved.
Hannels were a recommend from my Mother who used their service after being let down by others - she loved the step by step advice to help sell her property ...
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Jun 03,2024
Jun 03,2024
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I've been dealing with Lauren who is very helpful and knowledgeable with a nothings to much trouble attitude...
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Jun 03,2024
Jun 03,2024
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Friendly and helpful team. They always keep me informed and try their best. I have received useful advice and feel that they have been proactive in helping to sell my property....
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Jun 02,2024
Jun 02,2024
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Fabulous experience. Great friendly staff. Kept me informed and up to date. Highly recommend...
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Jun 01,2024
Jun 01,2024
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I recently used Hannells Chellaston to find a tenant for my rental property. The service was professional and great from start to finish. The process started with Olivia, who was great at outlining the process and options I had available. Kerrie made a great advert ...
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Jun 01,2024
Jun 01,2024
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Great experience over all, Alex was very helpful and kept me updated through the whole purchase process . Thank you !...
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May 30,2024
May 30,2024
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Mya, has been exceptional. Very professional and detailed service throughout the process....
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May 29,2024
May 29,2024
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Great team of people, really helpful for a first time landlord...
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May 29,2024
May 29,2024
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Great service, easy to get hold of, always returned calls if any messages left, kept informed of any developments...
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May 29,2024
May 29,2024
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We've had a really good experience with Hannells, we are especially pleased with all the help we received from Mya; she was very friendly and seemed to go out of her way to ensure anything we were worried about was cleared up quickly....
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May 29,2024
May 29,2024
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Very reliable and friendly staff explained everything clearly before signing contact and kept me updated almost every day Thanks....
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May 30, 2024
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Good morning, I hope you are well. Thank you for taking the time to tell us about your experience with Hannells Littleover. It was so lovely to read your lovely feedback. Thank you again. Kind Regards Lauren and the whole team here at Littleover. ...
May 29,2024
May 29,2024
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I can assure you that if you're debating on using Hannels you won't regret it. Yes you will find cheaper alternatives but from my experience in doing this with another online sales provider with a property I sold last year it gave me nothing but ...
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May 29,2024
May 29,2024
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Chloe, Sam & Mya have been great during the process of letting out our property, explaining every step to us and answering any queries. Highly recommend Hannells Lettings to any landlords looking for an agent....
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May 24,2024
May 24,2024
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We can’t praise Sarah and the Allestree team enough for their help and support in selling our house so quickly. Professional but approachable, Sarah offered top advice and kept us up to date and always with a smile. Having not sold in 22 years, Sarah ...
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May 24,2024
May 24,2024
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Brilliant service from sale through to completion friendly and always there for support...
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May 23,2024
May 23,2024
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It was a very high opening experience after not being in the property market for buying or selling for many years, But the experience of the Hannells Team was a professional body that made the journey successful.
Without you I am sure that me and ...
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May 23,2024
May 23,2024
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Leanne contacted me to advise that our current tenant wanted to renew her tenancy at which point Leanne asked if I wanted to increase the pcm. She advised me what the property could now achieve and based on this I agreed an increase which Leanne ...
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May 23,2024
May 23,2024
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Easy and simple to renew my contract with the tenant. Professional and stress free....
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May 23,2024
May 23,2024
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Hannells were great when selling our house. The process was made really easy and stress free. Thank you to all involved, Heather, Eliza and Debbie :)...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
