X1 Sales and Lettings
4.5/5, 572 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

 View all Reviews 572
6th Jun 2024
reviewed by 'David'
“Annie has been incredibly professional and helpful in every stage of letting and managing my property. A real credit to ......”
31st May 2024
reviewed by 'Roisin'
“The flat was inhabitable. For the last 6 months of our tenancy, we had horrific mould, damp and humidity. This was ......”
31st May 2024
reviewed by 'Phoebe Cheung'
“Phil has helped me a good tenant and Many thanks ....”
30th May 2024
reviewed by 'rebecca'
“Being the first time working with letting agent I cannot recommend Phil enough. He has been really supportive answering questions ......”
28th May 2024
reviewed by 'Yvonne'
“Phil always responds to any of my requests quickly and professionally. Dealing with Phil is like a breath of fresh ......”
26th May 2024
reviewed by 'Liam'
“I have had the pleasure of dealing with Isobel for a few years now, she has always shown great professionalism ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
224 16 204 67 2 1 6 0 44 8
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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X1 Sales and Lettings Branches (view all 4)
Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“Louise Cheetham is a pleasure to deal with. S......”

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Nov 24,2022
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Louise
By: 'Iain Robertson'
Nov 24,2022
0 people found
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Louise Cheetham is a pleasure to deal with. She responds to my emails and is quick to reply to any query I may have. She and the other members of the X1 team have always been polite, efficient and accommodating....
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“I had been looking for a flat for months unti......”

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Nov 22,2022
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By: 'Emily'
Nov 22,2022
0 people found
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I had been looking for a flat for months until I came across X1 Lettings. Abby Jones has been amazing, so helpful and always there to answer anything I need! I’d still be looking now if it wasn’t for Abby. Everything was sorted ...
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“Wonderful experience with Olivia. She provide......”

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Nov 15,2022
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Olivia
By: 'Samuel'
Nov 15,2022
0 people found
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Wonderful experience with Olivia. She provides me responsive and proactive updates of my property. She always able response to my query timely....
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By: X1 Sales & Lettings
Nov 16, 2022
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Hello Samuel, Thank you very much for taking the time to share this review with us! Olivia is a fantastic Senior Account Manager and we will be sure to share your feedback with her! Best Wishes, The X1 Sales & Lettings Team ...

“I dealt only with Amy Mossop at X1 lettings. ......”

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Nov 15,2022
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Amy
By: 'B Tredgold'
Nov 15,2022
0 people found
this helpful
I dealt only with Amy Mossop at X1 lettings. She was excellent in all regards, helpful, quick to respond to enquiries, patient and attentive to details. I would recommend her wholeheartedly....
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By: X1 Sales & Lettings
Nov 15, 2022
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Hello Mr Tredgold, Thank you so much for taking the time to leave a review of your experience with X1. We will be sure to share your kind words with Amy & we look forward to continuing to work with you! Best Wishes, The X1 Team. ...

“Katie thank you for the service you are prov......”

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Nov 10,2022
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Katie
By: 'Omar khan'
Nov 10,2022
0 people found
this helpful
Katie thank you for the service you are providing as my dedicated account manager. You have been so professional and very supportive in all aspects from Tennents, finance and issues . All My emails are responded promptly and actioned. I really appreciate what you have done ...
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“Abbey Jones was EXTREMELY helpful in every wa......”

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Nov 10,2022
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By: 'Ghalia'
Nov 10,2022
0 people found
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Abbey Jones was EXTREMELY helpful in every way possible. I wish there were more agents like abbey! thank you abber for everything...
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“Amazing Service!Amy and her team were amazi......”

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Nov 08,2022
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Amy
By: 'Shreena'
Nov 08,2022
0 people found
this helpful
Amazing Service! Amy and her team were amazing from start to finish. She went above and beyond to help us with all of queries in a timely and efficient manner. I highly recommend and would use them again. Thank you!...
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“I am using X1 lettings for two years now, I a......”

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Oct 18,2022
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Amy
By: 'Hamzeh'
Oct 18,2022
0 people found
this helpful
I am using X1 lettings for two years now, I am Happy with the service I receive from Amy Mossop and Samantha Scott , they are very responsive....
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“Was very helpful, quick and easy with arrangi......”

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Oct 17,2022
Minithumbup
By: 'Jack'
Oct 17,2022
0 people found
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Was very helpful, quick and easy with arranging a viewing and also with sending the reference details over to me....
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“We are very delighted with the X1 services ex......”

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Oct 12,2022
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By: 'Ramzi'
Oct 12,2022
0 people found
this helpful
We are very delighted with the X1 services extended to us on our Manchester property through Miss Eleanor Leaver. A very responsive and professional agent indeed who reflects the high standards of X1....
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“Appreciation for Ms. Olivia Martin......”

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Oct 03,2022
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Olivia
By: 'Vicent'
Oct 03,2022
0 people found
this helpful
I am a oversea landlord and Ms. Olivia Martin is the first agent representative to contact in UK. She'd shown that she is a responsible and accountable agent. She has well knowledge in lettings and properties marketing of UK and solved many questions for me ...
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“Olivia have been looking after my property si......”

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Oct 01,2022
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By: 'Rula Aljadir'
Oct 01,2022
0 people found
this helpful
Olivia have been looking after my property since I bought it, and I. Am so grateful for that as to date I had no issues at all. I recommend X1 letting and Olivia in particular to anyone. Thankyou Olivia. Rula...
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By: X1 Lettings
Oct 03, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Olivia – she really is a credit to the team! ? ...

“Ben Harvey was very fast to respond, kind and......”

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Sep 25,2022
Minithumbup
By: 'JM'
Sep 25,2022
1 people found
this helpful
Ben Harvey was very fast to respond, kind and professional. He provided all the information about the property I wanted to rent....
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By: X1 LETTINGS
Sep 26, 2022
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Hi, Thank you so much for this lovely review, we will be sure to share this with Ben. He really is a credit to the team! Best wishes, X1 Lettings ...

“Why you should not go with X1 Lettings, Liver......”

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Sep 21,2022
Minithumbdown
By: 'Hidayet'
Sep 21,2022
0 people found
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Why you should not go with X1 Lettings, Liverpool? I first met them to view a room and I asked them if I can make a 3 months contract for summer time that was answered "yes" but turned up to me "No". I decided to go ...
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By: X1 Lettings
Sep 26, 2022
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Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1 and we appreciate your feedback. Any issues regarding your bedrrom, I can assure will be passed onto our teams in order to improve. With regards to any communal management issues, these are managed by Inspired, and we would encourage you to contact Inspired directly. They can be contacted on [email protected] or vicky ...

“We sincerely appreciate to my agent Amy's eff......”

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Sep 21,2022
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Amy
By: 'Siu'
Sep 21,2022
0 people found
this helpful
We sincerely appreciate to my agent Amy's effort and professionalism. She keep me the updated information at any time. We also say thank you to her staff on site. Keep going (X1 all team members) Kind regards...
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“X1 Lettings and Management...”

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Sep 16,2022
Minithumbup
By: 'John'
Sep 16,2022
0 people found
this helpful
We have been using X1 since the purchase of our property in Manchester over 5 years ago. Abby and the team at X1 have consistently provided a professional and attentive service, and due to this our property has remained almost 100% occupied throughout this time....
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By: X1 Lettings
Sep 26, 2022
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Hi John, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Abby – she really is a credit to the team! I hope you have a fantastic stay with X1 ? ...

“After moving out the property, Leah was helpf......”

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Sep 15,2022
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Leah
By: 'Kathryn Ellis'
Sep 15,2022
0 people found
this helpful
After moving out the property, Leah was helpful in chasing external parties for information and clarifying through email. Very helpful!...
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By: X1 Lettings
Sep 26, 2022
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Hi Kathryn, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Leah – she really is a credit to the team! I hope you continue to enjoy your experience with X1 ? ...

“I would definily give Amy 6 out of 5 (deserve......”

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Sep 14,2022
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Amy
By: 'Eman albustani'
Sep 14,2022
0 people found
this helpful
I would definily give Amy 6 out of 5 (deserves 6th star), she has excellent knowledge in seliing property and always willing to take an extra mile to support. She was always answering my questions and clarifying the process to me. Amy was so disciplined in returning ...
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“Outstanding performance - Amy Mossip...”

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Sep 14,2022
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Amy
By: 'Eman albustani'
Sep 14,2022
0 people found
this helpful
Amy is an excellent sales Negotiator and was continously responsive to all my emails and calls. She would return all my calls, she was honest and always explained things to me, helped with selling and followed up in case of delays. I am based in ...
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“Unlawful deposit deduction...”

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Sep 09,2022
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Polly
By: 'lauren obrien'
Sep 09,2022
0 people found
this helpful
The x1 manchester team have unlawfully deducted money from our deposit for things broken when we moved in as proven in the inventory report which they provided. Issue has been raised with DPS and we have emailed the X1 team who have ignored our last 8 ...
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By: X1 Lettings
Sep 26, 2022
View all comments (1)
Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1 and we appreciate your feedback. I can assure this will be passed onto our teams in order to improve. We would like to look into this further, therefore we encourage you to provide us with some further detailed feedback by contacting us on [email protected], as this will help us to prevent this from happening aga ...

“Ben was extremely helpful during the process ......”

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Aug 31,2022
Minithumbup
By: 'Zeb'
Aug 31,2022
0 people found
this helpful
Ben was extremely helpful during the process of finding a flat with X1, extremely fast at replying and was very friendly showing me around the property....
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By: X1 Sales and Lettings
Sep 02, 2022
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Hello, Thankyou so much for taking the time to leave this lovely review. We are so pleased to hear that you had such a great experience with Ben and that you enjoyed your experience so far with X1. He will be thrilled! ...

“My agent has been very helpful in answering m......”

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Aug 24,2022
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Olivia
By: 'Paul Fung'
Aug 24,2022
0 people found
this helpful
My agent has been very helpful in answering my inquiries and securing a tenant. Her explanations are clear and to the point. I would recommend her to anyone who is interested in buy-to-rent....
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By: X1 Lettings
Aug 24, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with the team – I hope you continue to enjoy your time with X1 ? ...

“Sarah Webster is so far the best property age......”

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Aug 16,2022
Minithumbup
By: 'Mag'
Aug 16,2022
0 people found
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Sarah Webster is so far the best property agent that I have ever met in UK. She is very professional, patient and efficient when dealing with all letting matters for my property in Manchester. Because of her good work, I have decided to stay with ...
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“Great Work by Harry Sutton-Smith....”

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Aug 16,2022
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Harry
By: 'Kerry Carew'
Aug 16,2022
0 people found
this helpful
I'd like to highlight the professionalism, dedication and commitment that I experienced from Harry Sutton-Smith of X1 Lettings when he assisted me in the fast turnaround of two of my properties. He maintained constant contact with me both in person and via email to let ...
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By: X1 Lettings
Aug 17, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Harry - he really is a credit to the team! ...

“Very good personal service from Sarah at X1 L......”

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Aug 01,2022
Minithumbup
By: 'Man'
Aug 01,2022
0 people found
this helpful
Very good personal service from Sarah at X1 Lettings. She always provides a quick response and really helpful to all the problem in my case. I hope she will keep doing that well in the coming future. Many thanks Sarah!...
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By: X1 Lettings
Aug 02, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Sarah – she really is a credit to the team! I hope you have a fantastic stay with X1 ...

“Genuinely the worst letting agents. No commun......”

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Jul 31,2022
Minithumbdown
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Melissa Green
By: 'Alex'
Jul 31,2022
0 people found
this helpful
Genuinely the worst letting agents. No communication from any of them. Imogen has left now, however she was the one that dealt with our tenancy and it was poorly handled from the start and after she left there was no communication from the other agents ...
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By: X1 Lettings
Aug 01, 2022
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Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1. We would please encourage you to provide us with some further detailed feedback by contacting us on [email protected]. ...

“Leah was amazing, and help us throughout the ......”

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Jul 30,2022
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Leah
By: 'Ben'
Jul 30,2022
0 people found
this helpful
Leah was amazing, and help us throughout the entire process, and continued to help us even after the move :) 10/10...
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By: X1 Lettings
Aug 01, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Leah – she really is a credit to the team! I hope you have a fantastic stay with X1 ...

“I dealt with Eleanor Leaver and found her to ......”

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Jul 20,2022
Minithumbup
By: 'Brendan'
Jul 20,2022
0 people found
this helpful
I dealt with Eleanor Leaver and found her to be exceptionally efficient and helpful. She provided prompt responses and followed up my queries and requests for assistance promptly. I would highly recommend X1 Lettings. Thanks Eleanor. Brendan....
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By: X1 Lettings
Jul 25, 2022
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Good morning, Thank you so much for taking the time to leave this lovely review. We are so pleased to hear that you had such a great experience with Eleanor, she really is an asset to the team. We will pass on your praises, she will be thrilled! ...

“Professional and friendly...”

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Jul 11,2022
Minithumbup
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Eve Addison
By: 'Ben Throns'
Jul 11,2022
0 people found
this helpful
I have been extremely impressed with Eve, her professionalism and work ethic are fantastic a real asset to the X1 Team...
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By: X1 Lettings
Jul 12, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Eve - she really is a credit to the team! I hope you have a fantastic stay with X1 ? ...

“Excellent personal service from Sarah at X1 L......”

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Jul 02,2022
Minithumbup
By: 'S Banait'
Jul 02,2022
0 people found
this helpful
Excellent personal service from Sarah at X1 Lettings. Consistently provides a prompt and efficient response to all communications, regardless of time of day of week…a rare commodity these days. Many thanks Sarah!...
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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