X1 Sales and Lettings
4.5/5, 572 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

 View all Reviews 572
6th Jun 2024
reviewed by 'David'
“Annie has been incredibly professional and helpful in every stage of letting and managing my property. A real credit to ......”
31st May 2024
reviewed by 'Roisin'
“The flat was inhabitable. For the last 6 months of our tenancy, we had horrific mould, damp and humidity. This was ......”
31st May 2024
reviewed by 'Phoebe Cheung'
“Phil has helped me a good tenant and Many thanks ....”
30th May 2024
reviewed by 'rebecca'
“Being the first time working with letting agent I cannot recommend Phil enough. He has been really supportive answering questions ......”
28th May 2024
reviewed by 'Yvonne'
“Phil always responds to any of my requests quickly and professionally. Dealing with Phil is like a breath of fresh ......”
26th May 2024
reviewed by 'Liam'
“I have had the pleasure of dealing with Isobel for a few years now, she has always shown great professionalism ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
224 16 204 67 2 1 6 0 44 8
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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X1 Sales and Lettings Branches (view all 4)
Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“In terms of tech and accessibility...”

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Jul 11,2023
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By: 'omar'
Jul 11,2023
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Right from the get go being forced to complete the same form 10 times because they had created such an outdated inaccessible form that simply does not work on mobile phones (which the majority of people use in liu of a laptop)...
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“Quick, helpful and kind...”

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Jul 07,2023
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By: 'Kia'
Jul 07,2023
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I had been struggling so much with finding a property and viewings but X1 were so helpful and kind and got back to me so quickly. Would highly recommend....
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“Kayley was really welcoming on the viewing fe......”

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Jun 20,2023
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By: 'April'
Jun 20,2023
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Kayley was really welcoming on the viewing felt very comfortable. Answered all my questions with a quick response, was very helpful when going through the retrenching as it was confusing...
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“Friendly, responsive, and supportive manageme......”

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Jun 17,2023
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Jasmine
By: 'Studios Tenant'
Jun 17,2023
0 people found
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Friendly, responsive, and supportive management team. Sometimes they are a bit slow but they get the job done....
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“I was so lucky to get help from Jasmine about......”

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Jun 14,2023
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Jasmine
By: 'Esra Malkawi'
Jun 14,2023
0 people found
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I was so lucky to get help from Jasmine about my contract renewal, she was doing her best to reply fast and do everything the quickest she can....
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“Harry has always been extremely helpful whene......”

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Jun 07,2023
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Harry
By: 'Jen'
Jun 07,2023
0 people found
this helpful
Harry has always been extremely helpful whenever I've had issues with my flat. Recently had trouble with the kitchen sink and it was fixed in just over 24hours from reporting it. He kept me updated via FixFlo and checked in when the job was marked ...
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“Very helpful and provided support where requi......”

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May 30,2023
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Jennaya
By: 'Richard'
May 30,2023
0 people found
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Very helpful and provided support where required. Good customer service overall. I would recommend. No complaints with the service provided....
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“Miss Jennaya Baiines 's help...”

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May 29,2023
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Jennaya
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Amy
By: 'bob'
May 29,2023
0 people found
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we much apreciate Miss Jennaya Baiines 's help when we were in Liverpool. she helped us and make the whole process easier and faster. resolved our problems and we would like to Thank her and give her best rate...
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“Olivia has take over managing my property in ......”

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May 29,2023
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Olivia
By: 'Jerry'
May 29,2023
0 people found
this helpful
Olivia has take over managing my property in liverpool on a temporary basis, there was a problem with the rent payment. Olivia speedly sorted it out with minimum fuss, and kept me informed. Which is a wonderful service. Just hoping the management stays permanently with ...
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“Just a few words about Katie Hadfield, she ha......”

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May 29,2023
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Katie
By: 'Paul'
May 29,2023
0 people found
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Just a few words about Katie Hadfield, she has worked tirelessly for us when we needed help. She is very easy to communicate with and is on top of her work at Arndale House. She promptly replies to any questions. We are kept up to ...
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“I required referencing from the team and even......”

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May 27,2023
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Jennaya
By: 'Rhodri'
May 27,2023
0 people found
this helpful
I required referencing from the team and even though it was outside of working hours I was pleasantly surprised at Jennaya’s diligence to complete the task for me. Going above and beyond and it was very much appreciated....
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“The ladies I dealt with were really helpful f......”

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May 25,2023
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Jasmine
By: 'Pip'
May 25,2023
0 people found
this helpful
The ladies I dealt with were really helpful from initial contact. They were able to help me with all my queries from start to finish. Very professional service offered....
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“Nothing was too much trouble for Sophie and H......”

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May 25,2023
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Sophie
By: 'Emily'
May 25,2023
0 people found
this helpful
Nothing was too much trouble for Sophie and Harrison, from applying to my move in day, everything was smooth and all questions answered with no problem!...
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“Leah made my experience with X1 very smooth. ......”

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May 24,2023
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Leah
By: 'Ian'
May 24,2023
0 people found
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Leah made my experience with X1 very smooth. Leah was informative along the way an helped with any issues I faced. Will defiantly recommend X1 to my friends. Alex...
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“Very happy with Jennaya as our manager...”

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May 24,2023
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Jennaya
By: 'Mara'
May 24,2023
0 people found
this helpful
Jennaya has been helping while my current manager is away on leave and I am so pleased with my customer service. She has answered all queries and issues raised and has remained polite prompt and professional glad that’s she has taken over to help ...
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“Harry was very helpful and, together with the......”

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May 24,2023
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Harry
By: 'Pedro'
May 24,2023
0 people found
this helpful
Harry was very helpful and, together with the contractors, solved my problems regarding heater with malfunction and broken armchair. It was quick and efficient. Thank you very much, Harry, for all support. Keep going with the great work. Pedro...
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“I rang up enquiring over a 1/2 bedroom and go......”

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May 24,2023
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By: 'Joe'
May 24,2023
0 people found
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I rang up enquiring over a 1/2 bedroom and got a viewing the same day over the phone from kayley couldn't be any more helpful on the phone. Kayley was waiting outside for me I got a nice welcome very polite...
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“Kayley was Extremely helpful, provided lots o......”

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May 23,2023
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By: 'Demi'
May 23,2023
0 people found
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Kayley was Extremely helpful, provided lots of info about the property, could answer all questions asked and was very polite...
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“Jennaya our property manager has been amaIng ......”

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May 23,2023
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Jennaya
By: 'Ctalb'
May 23,2023
0 people found
this helpful
Jennaya our property manager has been amaIng with our last few requests, before ther I’ve not had to deal with her directly much just been running along with no need for help but the second we needed it she’s been amazing, personal too ...
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“Very helpful and friendly!Attentive to custo......”

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May 22,2023
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Jennaya
By: 'Dr. Paolo Beltrame'
May 22,2023
0 people found
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Very helpful and friendly! Attentive to customer needs and clear with information. Sometimes a little tricky to get into the system... but once inside you feel treated with care....
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“Great prompt service...”

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May 20,2023
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By: 'A'
May 20,2023
0 people found
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Great prompt service when it comes to resolving any issues that occur with the property. Harry, the agent in charge has been great....
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“I do not recommend a flat X1 studio. Horrible......”

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May 13,2023
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By: 'Leah'
May 13,2023
0 people found
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I do not recommend a flat X1 studio. Horrible experience, wi-fi network does not work, the agency is very slow, they solve problems in 3/4 months, even urgent ones. I found myself very badly and I do not recommend it to anyone. X1, L14BF. Absolutely ...
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“I want to show my gratitude to Shaun Ramage f......”

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May 10,2023
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By: 'Eitai'
May 10,2023
0 people found
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I want to show my gratitude to Shaun Ramage from X1 Lettings. Shaun was extremely helpful and professional when I needed to increase the monthly rental for my parking space. He was able to quickly and effectively communicate with the current tenant and get their ...
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“Katie Hadfield...”

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Apr 20,2023
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Katie
By: 'George'
Apr 20,2023
0 people found
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Very responsive and follows up on queries. Always positive, whether by email or on the phone and invariably provides solutions or constructive suggestions...
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“Excellent service provided by Olivia Martin f......”

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Feb 07,2023
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Olivia
By: 'Sabina Nealon'
Feb 07,2023
0 people found
this helpful
Excellent service provided by Olivia Martin from the start of after sale service and including latest renewal of the contract and tenancy agreement....
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“Abby has been extremely helpful with managing......”

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Jan 22,2023
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By: 'Jon'
Jan 22,2023
0 people found
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Abby has been extremely helpful with managing our property by being very quick to respond, keeping us update and always being very professional/friendly. I would highly recommend Abby to anyone looking for a property manager in Liverpool!...
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“Very Good and professional. Helpfull, and pro......”

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Dec 13,2022
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By: 'Zubair Yacoob Mayet'
Dec 13,2022
0 people found
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Very Good and professional. Helpful, and prompt in reply. Supportive with suggestion and put our interest first. We wish her best of luck...
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“Very happy Kelsey is now back, usual X1 servi......”

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Dec 01,2022
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By: 'Mr Qual'
Dec 01,2022
0 people found
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Very happy Kelsey is now back, usual X1 service has resumed after a bad few months. Thank you a lot Kelsey...
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“Excellent Service - Prompt replies...”

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Nov 28,2022
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Louise
By: 'Annie Galatariotis'
Nov 28,2022
0 people found
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Louise is very helpful, she will always get back to my emails within the day and reply to any queries i have and assist me with any matters when dealing with my properties. I am very happy to have her managing my account....
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“Tenancy take over...”

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Nov 25,2022
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Chloe
By: 'Katie'
Nov 25,2022
0 people found
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Chloe and Clare were brilliant with helping me persuade the landlord to allow me to move out and have a new tenant take over. I’m so appreciative of how much effort and hard work they’ve put into doing this takeover for me. Chloe ...
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By: Clare Hart
Nov 25, 2022
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Thank you Katie for your lovely review and the most beautiful flowers. We are pleased that we managed to come to an agreeable resolve for all parties involved. We wish you all the best for the future, ...

Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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