X1 Sales and Lettings
4.5/5, 572 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

 View all Reviews 572
6th Jun 2024
reviewed by 'David'
“Annie has been incredibly professional and helpful in every stage of letting and managing my property. A real credit to ......”
31st May 2024
reviewed by 'Roisin'
“The flat was inhabitable. For the last 6 months of our tenancy, we had horrific mould, damp and humidity. This was ......”
31st May 2024
reviewed by 'Phoebe Cheung'
“Phil has helped me a good tenant and Many thanks ....”
30th May 2024
reviewed by 'rebecca'
“Being the first time working with letting agent I cannot recommend Phil enough. He has been really supportive answering questions ......”
28th May 2024
reviewed by 'Yvonne'
“Phil always responds to any of my requests quickly and professionally. Dealing with Phil is like a breath of fresh ......”
26th May 2024
reviewed by 'Liam'
“I have had the pleasure of dealing with Isobel for a few years now, she has always shown great professionalism ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
224 16 204 67 2 1 6 0 44 8
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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X1 Sales and Lettings Branches (view all 4)
Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“X1 have set the standards for management agen......”

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Jan 20,2021
Minithumbup
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David
By: 'Matthew'
Jan 20,2021
0 people found
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X1 have set the standards for management agency in my experience. As a long term investor with extensive experience of numerous competitors to X1 I can safely state that these are the best that I have worked with. In particular David Senior and Angus Whitham ...
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“Excellent service! Sarah’s service is very ve......”

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Jan 20,2021
Minithumbup
By: 'Dr Chan'
Jan 20,2021
0 people found
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Excellent service! Sarah’s service is very very very very very very very very very very very very very very Good!...
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“Great Management TeamI have owned this studi......”

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Jan 20,2021
Minithumbup
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Amy
By: 'Linda'
Jan 20,2021
0 people found
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Great Management Team I have owned this studio since 2014 and when it was finished it was occupied all the time. The management team took great care to send me all the documents and keep me updated throughout. Even with Covid they have been more than ...
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“Angus Whitham has been very helpful over the ......”

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Jan 19,2021
Minithumbup
By: 'Rosalind'
Jan 19,2021
0 people found
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Angus Whitham has been very helpful over the non payment of rent at Chapel Street. It is a very worrying time for all and his help has been much appreciated....
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“Rob was very professional and helpful. He ans......”

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Jan 19,2021
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Rob
By: 'Gareth'
Jan 19,2021
0 people found
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Rob was very professional and helpful. He answered all our questions and was also early to the viewing. I would recommend....
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“Ben Harvey has been very helpful at supportin......”

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Jan 19,2021
Minithumbdown
By: 'Arta'
Jan 19,2021
0 people found
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Ben Harvey has been very helpful at supporting me with the viewing and answering all my questions. His customer service skills are outstanding....
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“Amy Mossop is helping to manage my flat in th......”

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Jan 19,2021
Minithumbup
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Amy
By: 'Phoebe Cheung'
Jan 19,2021
0 people found
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Amy Mossop is helping to manage my flat in the tower, she has found me a great tenant so quickly and has been given me update everyday. I am so happy finally to have a 12 month contract now. She is brilliant....
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“We have got a fast and great service from Ben......”

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Jan 16,2021
Minithumbup
By: 'Szilard'
Jan 16,2021
0 people found
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We have got a fast and great service from Ben Harvey. He is well organized, works quickly and well with a great customer-centric attitude....
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“Amazing Agents and a Excellent Service...”

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Jan 15,2021
Minithumbup
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Georgia
By: 'Eve'
Jan 15,2021
0 people found
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Georgia has been so lovely and such a huge help! She always replied really quickly to any little questions I had, and made the whole process so simple! Can’t thank her enough!...
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“Ali Hussain. Account manager...”

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Jan 10,2021
Minithumbup
By: 'ST'
Jan 10,2021
0 people found
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Ali Hussain has been managing my unit at X1 exchange. He is professional and always taking initiative to inform me with any updates. Ali is responsible and dedicated to his account manager role. Very happy with his service and thank you for all your help....
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“Sally & Wilson...”

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Jan 07,2021
Minithumbup
By: 'Sally'
Jan 07,2021
0 people found
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Harry has always been very professional, helpful and prompt with his responses to our requests/queries. It makes our experience as a small overseas investor with X1 Lettings very pleasant, as we never have to worry about not being taken care of despite the timing ...
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“Really good! Was really helpful with any ques......”

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Dec 30,2020
Minithumbup
By: 'Chloe'
Dec 30,2020
0 people found
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Really good! Was really helpful with any questions or enquires that I and. Sold the property really well! Very polite...
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“Harry has been looking after our property sin......”

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Dec 20,2020
Minithumbup
By: 'Christine'
Dec 20,2020
0 people found
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Harry has been looking after our property since it was purchased and has always responded to queries promptly and addressed any issues in a courteous and professional manner. An excellent service has been provided and we are extremely pleased....
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“Staff where very helpful and patient even whe......”

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Dec 18,2020
Minithumbup
By: 'Benedikt Bisig'
Dec 18,2020
0 people found
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Staff where very helpful and patient even when there where some issues in the application process. They make you feel very welcome and are always happy to help with any issues or questions....
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“Harry is the account manager for our 4 proper......”

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Dec 17,2020
Minithumbup
By: 'Steve'
Dec 17,2020
0 people found
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Harry is the account manager for our 4 properties in X1. As with all lets, and in particular in the Covid-era, there are always issues and challenges that crop up. Harry is always responsive, enthusiastic and helpful in dealing with these. When it comes to finding ...
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“Wouldn't even put a star if it was an option.......”

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Dec 17,2020
Minithumbdown
By: 'Z'
Dec 17,2020
0 people found
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Wouldn't even put a star if it was an option. This by the far worst the flat I have ever lived in! Not only did people treat these flats like they are student halls parroting until all hours of the night, the buildings are infested ...
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By: Danielle Wright
Jan 26, 2021
View all comments (1)
Really easy tenancy with X1 lettings. Replied promptly to emails despite another lockdown. Had friendly services. After spotting one chair was missing from the inventory I quickly received a phone call to confirm and a new one ordered. Seems really on the ball and happy to help with any solutions. It a shame recycling information wasn't provided in the move in guide (I'm an avid environmentalist) so I was a bit stuck at first on what to put in which bin, but after querying with the property mana ...

“AWFUL...”

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Dec 16,2020
Minithumbdown
By: 'Josh'
Dec 16,2020
1 people found
this helpful
Awful company. Rude staff. Terrible communication; they do not reply to queries. Extremely expensive and do not provide value for money....
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“Frankie was very helpful from the start and I......”

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Dec 15,2020
Minithumbup
By: 'Mitford'
Dec 15,2020
0 people found
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Frankie was very helpful from the start and I couldn't thank her enough. She was fast at replying to emails which was great....
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“Outstanding Communicator...”

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Dec 14,2020
Minithumbup
By: 'Amanda'
Dec 14,2020
0 people found
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Since Ali took over managing my apartment around June this year at X1 The Exchange, I have been amazed at the constant updates and feedback - outstanding! He has to be the best communicator. He's professional, courteous, respectful and obviously passionate about his role. In ...
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“Hard to be any worse...”

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Dec 14,2020
Minithumbdown
By: 'Hannah-Victoria'
Dec 14,2020
3 people found
this helpful
I'd highly recommend booking with X1 if you want you want your flat to be photographed without your consent and your belongings thrown away during a global pandemic. You do also have to not be in a rush to want your stuff replacing though as ...
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“X1 Studios Apartments ....”

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Dec 10,2020
Minithumbup
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Amy
By: 'Nazir'
Dec 10,2020
0 people found
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Hi, I bought a couple flats at X1 Studios off plan in 2014. Over this time I'd never seen them but had the occasion to visit last week. I had considered selling with the uncertainty of covid and a tumultuous year. I've had nothing but the ...
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“Recognition for Ali...”

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Dec 10,2020
Minithumbup
By: 'Adam'
Dec 10,2020
0 people found
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It's suprisingly difficult to find people in this industry who actually 'know their stuff' and can offer insight and good advice. Ali at X1 is one of the rare few individuals I can rely on. Ali has great knowledge of the developments the city of ...
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“I had the pleasure of dealing with x1 letting......”

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Dec 08,2020
Minithumbup
By: 'Karen'
Dec 08,2020
0 people found
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I had the pleasure of dealing with x1 lettings when I recently moved flat. The whole process was dealt with efficiently, swiftly and without any hassle. Gemma Cozens was the agent I was dealing with, and she couldn’t have been more helpful. She was ...
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“I had hoped to be able to provide a better re......”

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Dec 08,2020
Minithumbdown
By: 'Not'
Dec 08,2020
0 people found
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I had hoped to be able to provide a better review as they were accommodating and fast when I wanted to change the move-in date. However, I'm afraid that would be irresponsible of me because: 1. Repairs don't get done. Three times, I've reported repairs, and ...
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“AVOID THIS COMPANY...”

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Dec 04,2020
Minithumbdown
By: 'jake'
Dec 04,2020
0 people found
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AVOID THIS COMPANY!!! Absolutely awful experience with this company would AVOID at all costs. I moved back from Australia and paid 6 months upfront at the x1 town hall building. Everything was going well until I actually paid. Once the rent was paid they just don't ...
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“Sarah’s guidance for my letting services have......”

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Dec 03,2020
Minithumbup
By: 'Teresa'
Dec 03,2020
0 people found
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Sarah’s guidance for my letting services have been fantastic and exceptional! As an overseas Landlord, I feel relieved and grateful to have an agent as responsible, professional and knowledgeable as her in all regards. I would highly recommend her !...
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“Was helped by a man named Ben he was so helpf......”

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Dec 01,2020
Minithumbup
By: 'Chloe'
Dec 01,2020
0 people found
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Was helped by a man named Ben he was so helpful explained everything and made the process so easy. Was fast with replying we managed to get it sorted within 4 hours....
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“Fantastic service. Special mention to Angus W......”

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Nov 26,2020
Minithumbup
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Melissa Green
By: 'John'
Nov 26,2020
0 people found
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Fantastic service. Special mention to Angus Whitham, resolved all issues and was great within my stay at X1. Beautiful buildings, great locations....
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“Sarah X1...”

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Nov 26,2020
Minithumbup
By: 'Susan'
Nov 26,2020
0 people found
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Sarah has been fantastic with managing an existing tenant and now finding a new one, with less than a week void!...
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“Sarah has been great as my account manager...”

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Nov 22,2020
Minithumbup
By: 'Markus'
Nov 22,2020
0 people found
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Sarah has been great as my account manager of my property. She is always very helpful, with great customer service....
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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