William H Brown
3.8/5, 1667 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction



Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
363 59 356 106 237 84 123 40 106 193
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Warning - Terrible Experience with WHBrown Le......”

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Jan 18,2024
Minithumbdown
By: 'Dee'
Jan 18,2024
0 people found
this helpful
Warning - Terrible Experience with WHBrown Letting Agent I am writing this review to share my utterly disappointing experience with WHBrown Letting Agent. My encounter with them has been nothing short of a nightmare, and I feel compelled to warn others to avoid this agency ...
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“I chose William H Brown Grantham because I th......”

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Jan 12,2024
Minithumbdown
By: 'Michelle'
Jan 12,2024
1 people found
this helpful
I chose William H Brown Grantham because I thought they were a long established, professional and respected Estate Agents in the town. They are now part of a larger group and not independent. My error! A big mistake. Unfortunately, I found them to be rude, ...
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“Useless!!!!...”

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Jan 10,2024
Minithumbdown
By: 'K Laverty'
Jan 10,2024
2 people found
this helpful
Anyone who's looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors ...
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“I would like to thank WH Brown for their help......”

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Jan 08,2024
Minithumbup
Sharon
By: 'Brenda'
Jan 08,2024
0 people found
this helpful
I would like to thank WH Brown for their help with my recent purchase in Thetford, especially Sharon Champion who went over and beyond with her help ....
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“I can not fault the staff at William H Brown ......”

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Dec 15,2023
Minithumbup
By: 'Lucy'
Dec 15,2023
0 people found
this helpful
I can not fault the staff at William H Brown at all. I bought my house with them back in 2021 and sold it with them in 2023 and they are the reason it went through in time for Christmas. Tom, George and Ben are outstanding. Would ...
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“Brilliant start to finish....”

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Dec 09,2023
Minithumbup
Ashley
By: 'CW'
Dec 09,2023
1 people found
this helpful
Brilliant start to finish. Staff in particular Ashley Whitaker were professional, polite, helpful and very well organised. Very impressed with the service I received...
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“The WORST customer service and Lettings Manager!...”

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Dec 07,2023
Minithumbdown
By: 'Unhappy tenant'
Dec 07,2023
0 people found
this helpful
The WORST customer service I have ever encountered, and it seems I very much dodged a bullet. I recently went to view a rental property, agreed to pay 12 months rent upfront and a provisional move-in date, signed the tenancy, paid the 1st month's rent and ...
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“Excelent experience Big Thak You to Sarah fo......”

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Dec 06,2023
Minithumbup
Sarah
By: 'Juganaru'
Dec 06,2023
0 people found
this helpful
Excelent experience Big Thak You to Sarah for the excelent guidnace and assistance...
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“Failed to attend appointment...”

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Dec 05,2023
Minithumbdown
By: 'Sandy'
Dec 05,2023
1 people found
this helpful
I waited in for the Senior Lettings Negotiator from the March branch. The appointment was at 2.00 p.m. At 2.15 p.m. I emailed the branch to find out if she was on her way. At 2.21, I was advised she was on her way. At 3.00 p....
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“Initial involvement with WHBrown was excellent...”

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Dec 01,2023
Minithumbdown
Debbie
By: 'Maxine'
Dec 01,2023
0 people found
this helpful
Our experience wasn't altogether good with WHBROWN, I won't share details because it involves our buyer, so should stay confidential. However, I must say that the first interactions were positive; they marketted our house beautifully, I thought their feedback when we had viewers was very ...
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“DO NOT USE THIS AGENT TO SELL YOUR PROPERTY...”

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Nov 28,2023
Minithumbdown
Truly
By: 'Stephen Pugh'
Nov 28,2023
1 people found
this helpful
Following months of them constantly chasing me for a listing on a property another agent was already marketing for me we asked WH Brown Worksop branch to list the property. What a mistake. To say their processes are overly bureaucratic is an under statement. This ...
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“Sincerely I was impressed with the profession......”

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Nov 25,2023
Minithumbup
Mekena
By: 'Godfrey'
Nov 25,2023
0 people found
this helpful
Sincerely I was impressed with the professionalism and attitude display by Mekena & the rest of the team. They are exceptional and always willing to help and give clients the best deals....
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“Olly and Tom were, helpful, professonial and ......”

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Nov 23,2023
Minithumbdown
Tommy
By: 'bronwen691'
Nov 23,2023
0 people found
this helpful
Olly and Tom were, helpful, professonial and privided an excelcent service. Thank you...
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“The worst service ever, they never call back ......”

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Nov 21,2023
Minithumbdown
By: 'Remus'
Nov 21,2023
0 people found
this helpful
The worst service ever, they never call back when you have a problem, just when they need something, all claim they take soo long to fix or they don't do anything and now they take my deposit saying I didn't report a leak, when I ...
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“Thank you for helping out Fabio and following......”

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Nov 20,2023
Minithumbup
Fabio
By: 'Blessing'
Nov 20,2023
0 people found
this helpful
Thank you for helping out Fabio and following up with calls and emails for the apartment....
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“I really Like William H Brown work. The way o......”

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Nov 20,2023
Minithumbup
Jack
By: 'Prathiba S'
Nov 20,2023
0 people found
this helpful
I really Like William H Brown work. The way of approaching the customer and explaining the details everything is very much appreciable. The Team members WHB are very much customer friendly. whatever queries customer raised patiently clarifying all the queries. Love the service of William ...
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“I wish to give more stars if there are any, W......”

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Nov 16,2023
Minithumbup
Connor
By: 'Gideon'
Nov 16,2023
0 people found
this helpful
I wish to give more stars if there are any, William H Brown (W.H.B) gave us a good experience in renting a property in Brentwood with simple documentation requirements. Connor and Morgan are lovely and ready to help at all times even on ...
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“Tolerant and supportive...”

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Nov 12,2023
Minithumbup
Jade
By: 'Ellie'
Nov 12,2023
0 people found
this helpful
The team supported me through a difficult time selling my parent's house. Jade was particularly helpful and tolerant, always staying positive and finding the right buyer for me....
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“Best customer service ever,very happy with th......”

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Nov 10,2023
Minithumbup
By: 'Laura'
Nov 10,2023
0 people found
this helpful
Best customer service ever,very happy with the results the agents are dedicated persevere, excellent vibes,really nice to me...
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“Myself and my partner just rented a two bedro......”

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Nov 07,2023
Minithumbup
Amber
By: 'Joel/Eva'
Nov 07,2023
0 people found
this helpful
Myself and my partner just rented a two bedroom apartment at park Court. We are very happy with the entire process. The staff were readily available to answer our questions especially Amber, she's so polite and friendly. Thank you to the team for helping us ...
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“The Select team of Gareth and Courtney were excellent...”

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Nov 05,2023
Minithumbup
Courtney
By: 'Mr & Mrs Blackshire'
Nov 05,2023
0 people found
this helpful
We relocated from a different part of the country and from the first viewing with Gareth and the support of Courtney from the Select team, their management of our purchase was excellent. Nothing was too much trouble and we wish to thank them both for ...
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“Such an excellent experience with the staff f......”

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Nov 02,2023
Minithumbup
Debbie
By: 'Carmen'
Nov 02,2023
0 people found
this helpful
Such an excellent experience with the staff from WH Brown. As a first time buyer, Debby was very helpful and always been there to answer my queries and keeping me updated with the buying process. I would recommend their services and for sure I will ...
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“Amazing job......”

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Nov 02,2023
Minithumbdown
Debbie
By: 'Lisa Montagno'
Nov 02,2023
1 people found
this helpful
Very high standard work, i am very happy to have chosen this excellent estate agent. For sure one of the best. Debbie has done an amazing job in ensuring all went through in the best and quick way possible This is second time I have ...
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“I gave my property to be rented out. Tom and ......”

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Nov 02,2023
Minithumbup
Tom
By: 'Samina'
Nov 02,2023
0 people found
this helpful
I gave my property to be rented out. Tom and the Manager have been amazing from the start to the end, got the property rented out within weeks, they sorted out all small issues with the property straightaway. I live in London and had no ...
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“Me and my partner had the pleasure of Ross, s......”

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Nov 01,2023
Minithumbup
Ross
By: 'Holly'
Nov 01,2023
0 people found
this helpful
Me and my partner had the pleasure of Ross, showing us around some properties for us to rent. Ross has been very helpful going through the stages. He has explained things thoroughly. Very polite and helpful and we are glad that we got Ross to ...
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“Thank you Matt!...”

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Oct 20,2023
Minithumbup
matt
By: 'Yusef'
Oct 20,2023
0 people found
this helpful
Matt helped me with my moving in, despite having a few technicalities both him and Fabio sorted them out with no issues, all the while communicating swiftly to me how it was going. I even accidentally locked my key in my room on the first ...
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“Appreciattion...”

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Oct 12,2023
Minithumbup
Sarah
By: 'SARAH'
Oct 12,2023
0 people found
this helpful
Dear Sarah agent, We want to thank you for all the fantastic work you've done for us. Thank you for going the extra mile for us on every step of our rented property at Falcon Avenue! We could not have done this without you, and ...
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“Strange sales method, at time to accept our ......”

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Oct 09,2023
Minithumbdown
By: 'BBQ'
Oct 09,2023
2 people found
this helpful
Strange sales method, at time to accept our offer(the listed price) they tell me some one else bid on the property and if you like to up my bid, this is after she tells me "the owner do not choose the highest bidder, but ...
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“Please Avoid!...”

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Oct 08,2023
Minithumbdown
By: 'Thomas'
Oct 08,2023
0 people found
this helpful
Last year, my mother attempted to put her home up for sale. My sister and I conducted interviews for her, and the William H Brown representative, Adam, was by far the worst. He gave our house the lowest valuation out of all the people we ...
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“All the staff at WH Brown gave excellent serv......”

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Oct 02,2023
Minithumbup
Charlie
By: 'Amanda'
Oct 02,2023
0 people found
this helpful
All the staff at WH Brown gave excellent service. They were always upbeat, polite and helpful. A big thank you to Charlie, Imogen, Liam and Lucy, in particular. You all helped our dream of living in a bungalow possible. Thank you...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7



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