Contact Us

Top 10 reviews of the week

Week (06th - 12th May 2024) - view other weeks


1

Review by Ella Louise Summers on 7th May 2024
Masella Coupe Estate Agents, 17 High Street, Godalming
Would you use this agent again? No

I would strongly advise against using these estate agents.
We rented a property through their website however the landlord' was managing the property maintenance. The beginning of the process (receiving tenancy agreements etc) was fine, however the day we got our keys and moved in there was no gas or electric (bearing in mind it was November when we moved in), I phoned Masella Coupe and explained the situation, Paula (lettings) explained she would get in touch with the landlord, 5 hours later w

Read full review

2

Review by Joe M on 9th May 2024
iam-sold Ltd, 6th Floor, Arden House, Regent Centre, Newcastle upon Tyne
Would you use this agent again? No

I had the worst experience using this company. The Modern Method of Auction is an under-regulated field where you have zero rights and you're on your own when you experience poor practices.

An hour after winning an auction, I was called up to pay my fees and the Auction Specialist said: “...there would be a delay due to a Land Registry issue as the seller is currently going through registration”. (I later found out this was a lie as the application wasn't sent off until 20 days later.) Th

Read full review

3

Review by Flavio on 7th May 2024
Bairstow Eves, 198 Lavender Hill, London
Would you use this agent again? Yes

Exceptional Service: Tony Ennis is the Epitome of Excellence in: End to End Purchase Process
Bairstow Eves
198 Lavender Hill
Battersea
SW11 1JA

I had the immense pleasure of working with Tony from Bairstow Eves during my journey to purchase my first property in London, and I must say, his dedication to providing top-notch service was truly exceptional.

From the moment I reached out for assistance, Tony's readiness to support was evident. He promptly responded to my initial inquiry, di

Read full review

4

Review by Lucy Monce on 7th May 2024
Fine & Country, 12 Victoria Square, Droitwich
Would you use this agent again? Yes

We recently had the pleasure of working with Marie and Halina, from the Droitwich
branch of Fine and Country, in connection with the sale of our property.
We cannot speak highly enough of the service we received.
Both Marie and Halina demonstrated an impressive depth of knowledge of the
property market and were able to provide valuable insights to help us make
informed decisions throughout the selling process. Their professionalism and
dedication were evident from our first meeting,

Read full review

5

Review by Lee on 8th May 2024
Bridgfords, 2 Cherry Tree Walk, Leeds
Would you use this agent again? No

The only reason they have one star is because I cant give them zero. Shocking irresponsible agent. As I type my sons flat is still flooding with water from the flat above for 3 days! The emergency number LIV cant help, the concierge cant help, the fire brigade cant yet help, impossible to contact yhe landlord of course and eventually getting
through to this agency a day or so? they promised to send someone around at 4pm today 3 days later..have they? Its now 7pm. Another night of water pouring

Read full review

6

Review by Thomas B on 11th May 2024
Fielding Properties, 8 Sheaf Street, Daventry
Would you use this agent again? Yes

I'm letting one property with Fielding Properties. I work overseas, so for me the most important thing is that my property is managed with as little of my input as possible, and that the tenants are happy. I'm really happy with Fielding, as the service has been very personal, so I don't email an anonymous inbox, but I deal directly with Kerry or Nadine. I'm a first-time landlord, so I've really liked that they've held my hand through a lot of the admin that I wouldn't have known how to do. They

Read full review

7

Review by Ben Stephenson on 7th May 2024
Beresfords, 135 High Street, Hornchurch
Would you use this agent again? Yes

Jack Williams has been dealing with the purchase of my girlfriend and I’s first home and he has been brilliant. He has always answered my calls (or got back to me quickly if he wasn’t around), he provides regular weekly updates which really helps to understand where we are in the process and he is always willing to chase on our behalf. Throughout the months I have called multiple times and Jack has never once made me feel like I have asked too much.

Most importantly of all, the house we

Read full review

8

Review by Maxine on 7th May 2024
Nicholas George, 86 St Marys Row, Birmingham
Would you use this agent again? No

Sadly they manage the flats where my sister lives, and we seem unable to get rid of them at the moment. She pays just short of £150 pcm to have the buildings and grounds managed. Not only do they refuse to provide accounts after 3 years, but here are some photos of supposedly ‘professional’ gardening services. These are communal borders not individual. They charge around £200 per visit for an hours grass cutting. Nice plants planted and paid for by residents choked out and ruined by weeds

Read full review

9

Review by Leyla on 9th May 2024
Henry Wiltshire, Unit 3, Highpoint Village, Hayes
Would you use this agent again? Yes

I looked at quite a few Real Estate agents to fully manage my property but HW stood out the most - by far.

They were the only agency that perfectly aligned with my personal values:
- Professionalism
- Communication
- Experience
- Reliability
- Integrity

The Branch Manager in Hayes, Jason Miller, is a killer professional. He has been prioritising my needs from the get-go and focusing on securing the best outcomes for both me and my property (rather than merely maximising his own profi

Read full review

10

Review by Donald McNaught on 8th May 2024
Pacitti Jones, 96 Kirkintilloch Road, Glasgow
Would you use this agent again? Yes

It was clear from the outset that Pacitti Jones had the local market knowledge that the other agent we considered did not. Being local it was easier for us to drop off and pick up keys and they took away the hassle of viewings which made it easier for us as the seller. The portal was a really useful tool allowing us to keep track of interest and feedback. We did think that viewers who had stated that they didn't want to proceed could be archived in some way so it limits it to only the viewers

Read full review


Sell or Rent Your Property Via allAgents