Igloo
4.8/5, 152 reviews
95% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction

Property Features

Think all estate agents are the same? Well we don’t - we know we’re different!When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent ... show more Think all estate agents are the same? Well we don’t - we know we’re different!
When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent estate agent for over 10 years

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Latest Reviews

 View all Reviews 152
7th Jun 2023
reviewed by 'Solana'
“Avoid avoid avoid. Rude, combative estate agents, left us with multiple broke facilities in the property they allegedly manage. Worst ......”
2nd Mar 2023
reviewed by 'Avoid igloo'
“No emergency contact numberNo vetting of tenants (twice stoners next door, flat also let by igloo)Rain pouring in air ......”
12th Aug 2022
reviewed by 'Gavin Kane'
“Couldn’t speak highly enough of the service we received from Reece. Always available to answer any queries and kept ......”
5th Aug 2022
reviewed by 'Andy Gear'
“My first contact with reece at lgloo I was very impressed by his professionalism and knowledge of the market. Honestly ......”
29th Mar 2022
reviewed by 'Monica Paul-Sharma'
“Fabulous service from Reece, he was attentive and sufficient in the offer process, would definetley recommend using him again in ......”
29th Mar 2022
reviewed by 'Alastair'
“I'd like to thank the staff at Igloo for a first class service, especially Reece and Stacey as they really ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £29,995 £890,000
Lettings 100% 97% £350 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 14 4 98 1 15 1 5 1
Areas covered
  • South Lanarkshire
  • North Lanakrshire
  • Glasgow
Address

2 Gateside Street
Hamilton
South Lanarkshire
ML3 7JG
01698 283000

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“A pleasure to deal with.From the first phone call ......”

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Aug 05,2015
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Caroline
By: 'grant'
Aug 05,2015
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A pleasure to deal with. From the first phone call to the second viewing. Always very friendly & proffesional. Would deal with them again without a hesitation....
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“Igloo helped me efficiently and professionally. Fiona and Neil couldn't ......”

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Aug 04,2015
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Neil
By: 'L.C'
Aug 04,2015
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Igloo helped me efficiently and professionally. Fiona and Neil couldn't be anymore helpful and helped me move into my property in less than a week. I have found igloo very professional and customer friendly. I would certainly recommend igloo to friends and family....
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Acceptable
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“Our process for selling our property through Igloo was a ......”

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Aug 03,2015
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Craig
By: 'Amanda'
Aug 03,2015
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Our process for selling our property through Igloo was a professional and stress free process, Craig and the staff at Igloo were there for us every step of the way, we were offered positive selling pointers when putting our house on the market which resulted ...
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“Igloo have been a pleasure to deal with, making my ......”

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Aug 03,2015
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janice
By: 'Kelly'
Aug 03,2015
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Igloo have been a pleasure to deal with, making my house sale feel smooth, stress free and easy. They are a very refreshing change from Estate Agents I have dealt with in the past and present. A friendly, honest, helpful and professional service giving excellent ...
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“I found igloo very helpful and hassle free. They kept ......”

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Jul 28,2015
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Craig
By: 'C.Gabriel'
Jul 28,2015
0 people found
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I found igloo very helpful and hassle free. They kept in constant contact with me with any updates on viewers and their comments. I would definitely recommend using igloo and would certainly use them again as the house was sold in a matter of weeks....
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“The agent was very reactive in supporting me when the ......”

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Jul 27,2015
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janice
By: 'Roisin'
Jul 27,2015
0 people found
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The agent was very reactive in supporting me when the house was slow to sell. They took over the viewings and we got 4 offers in 2 weeks....
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“We were presented a great service to us when choosing ......”

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Jul 27,2015
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Peter
By: 'Peter'
Jul 27,2015
0 people found
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We were presented a great service to us when choosing which estate agents to sell with, and a good deal if we chose Igloo.We decided to accept promptly.The house had numerous viewings and we were alerted of each viewing promptly by text.At ...
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Fees were outlined at the start, and we accepted because we felt it was a good deal, especially as it was a discounted offer if we accepted right away.
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“First positive experience was last July with Kevin the owner ......”

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Jul 26,2015
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janice
By: 'Maureen'
Jul 26,2015
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First positive experience was last July with Kevin the owner who explained procedure and prices. Despite speaking to other Estate Agents ,when I decided to sell this year I had no hesitation in choosing Igloo due to the confidence and enthusiasm he had shown. Craig ...
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Competitive, simple and easy to understand
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“We had dealings with 4 or 5 staff at igloo on the ......”

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Jul 26,2015
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Craig
By: 'william'
Jul 26,2015
0 people found
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We had dealings with 4 or 5 staff at igloo on the sale of my property. All of them were thoroughly professional The only negative point I would like to mention was the time it actually took to put the property on the market. I think this ...
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“Having been on the market for a year with another ......”

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Jul 24,2015
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Craig
By: 'Gerry'
Jul 24,2015
0 people found
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Having been on the market for a year with another agent, with no viewings for 7 months, we moved to igloo with sceptical feelings. After meeting Craig, who was very knowledgeable and professional, we felt more positive. We decided to give them a go with a ...
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Comment on agent fees
Costs discussed upfront with no hidden surprises
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“Great service off Neil and the rest of team, I ......”

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Jul 17,2015
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Neil
By: 'arran'
Jul 17,2015
0 people found
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Great service off Neil and the rest of team, I think the only thing that lets them down is there choice of tradesmen...
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“very IMPRESSED from my first point of contact, great details ......”

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Jul 14,2015
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Caroline
By: 'Michael'
Jul 14,2015
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very IMPRESSED from my first point of contact, great details and pictures of the property, strong viewing numbers and good feedback on each viewing. Not always easy in a people based business to achieve such high standards of service. I would put this down to ...
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“1.Igloo kept us updated at all times, we were called ......”

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Jul 14,2015
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Peter
By: 'Jenny'
Jul 14,2015
0 people found
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1.Igloo kept us updated at all times, we were called and txted to confirm viewings. 2.Feed back was given to us in a timely manner by Igloo from potential buyers. 3.Always available to help out and give advice....
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“Very professional service from day 1 to the sale of our ......”

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Jul 13,2015
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Craig
By: 'Andrew'
Jul 13,2015
0 people found
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Very professional service from day 1 to the sale of our house, would strongly recommend Craig and the team at igloo to anyone thinking of selling there house....
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“Craig was the ultimate professional when setting up and handling ......”

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Jul 09,2015
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Craig
By: 'Liz'
Jul 09,2015
0 people found
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Craig was the ultimate professional when setting up and handling my sale. He displayed an excellent knowledge of the area and provided detailed information that was pertinent. The team at Igloo kept in touch at all times and the staff in the office were extremely ...
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“From start to finish we felt in safe hands with ......”

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Jul 08,2015
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Peter
By: 'A'
Jul 08,2015
1 people found
this helpful
From start to finish we felt in safe hands with Igloo. Peter in particular was really helpful if we had any questions or queries and really went above and beyond the call of duty for us on more than one occasion. Thank you Peter!...
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Comment on agent fees
Although Igloo were not the cheapest we got quoted, their fees certainly reflect the great customer service we received!
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“Peter took great pictures of our property and showed me ......”

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Jun 30,2015
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Peter
By: 'Nickipaton'
Jun 30,2015
0 people found
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Peter took great pictures of our property and showed me research he had done for house sales in the surrounding area. He was also quick to update me after viewings along with Craig and everyone has kept me updated with what was happening once we ...
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“From day one when Peter Vardy came to see me, ......”

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Jun 26,2015
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Peter
By: 'Linda'
Jun 26,2015
0 people found
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From day one when Peter Vardy came to see me, his positivity about the sale of my house gave me confidence in Igloo and the photographs taken with the 'magic' camera were just outstanding. After every viewing the staff would give me feedback from the ...
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Comment on agent fees
I think that the Igloo fees are very reasonable for the work that they do.
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“Peter was very helpful in the sale of the property ......”

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Jun 26,2015
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Peter
By: 'Margaret'
Jun 26,2015
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Peter was very helpful in the sale of the property and even though it has taken quite awhile to sell I wouldn't blame igloo, sign of the times. My only problem is the fact the other persons house is only just on the market and ...
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“Igloo have delivered the service they promised to provide. Advice ......”

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Jun 25,2015
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Craig
By: 'Yvonne'
Jun 25,2015
0 people found
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Igloo have delivered the service they promised to provide. Advice given to us after our property was on the market for a period of time with not a lot of interest was spot on and house sold very quickly afterwards. Staff have been very helpful ...
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“I feel that the sale of my house has been ......”

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Jun 24,2015
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Craig
By: 'Stacey'
Jun 24,2015
0 people found
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I feel that the sale of my house has been quick was good to get the 8 week review to touch base again but I didn't feel like there was a lot of contact before this unless there was a viewing overall though I was happy ...
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“Our propety was well documented on the websites and we ......”

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Jun 23,2015
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Craig
By: '26_Mennock_Court_Hamilton'
Jun 23,2015
0 people found
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Our propety was well documented on the websites and we were kept up to date will any interest that was observed towards our property. Overall we are delighted with the service we recieved. Thank you Igloo...
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Comment on agent fees
More than happy to pay the fees for the service we received
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“We have been very happy with Igloo and the service ......”

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Jun 22,2015
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Peter
By: 'Graham'
Jun 22,2015
0 people found
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We have been very happy with Igloo and the service they have offered. Our two main contacts have been Peter and Janice and they have both offered excellent advice through every part of the selling process but to be fair the whole team have been ...
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“I was very impressed by the prompt and professional service ......”

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Jun 14,2015
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Craig
By: 'Alan'
Jun 14,2015
0 people found
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I was very impressed by the prompt and professional service Craig gave me. His explanation of the current market and his advice as to how the property should be offered were spot on. An offer was received and accepted within a week of the property ...
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“All the staff where very helpful at the office always ......”

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Jun 10,2015
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Craig
By: 'Beverley'
Jun 10,2015
0 people found
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All the staff where very helpful at the office always there for good advice .craig was the main member of staff that was dealing with my property ....
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Comment on agent fees
Wee thought the price was a good price and was happy with it.
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“After a very negative experience with a well known estate ......”

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Jun 09,2015
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Craig
By: 'Elizabeth'
Jun 09,2015
0 people found
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After a very negative experience with a well known estate agent in the area Igloo were a dream to work with. Igloo gave realistic valuations and advice whilst positively working to do their best for you as opposed to telling you what you wanted to ...
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Comment on agent fees
After having a very poor experience with another well known estate agents in the area we complained but only received part of our upfront fee as a refund. Igloo were very understanding and used the home report we had with first estate agents to save us money and worked out their best price for us so we weren't really out of pocket as a result of the poor service from the other estate agents and our decision to change estate agents. Fees were clear so we could budget. No hidden costs.
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“Very happy with the service from igloo, fees were good ......”

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May 22,2015
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Craig
By: 'fred'
May 22,2015
0 people found
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Very happy with the service from igloo, fees were good and they sold my house within 9 weeks, the communication was good and they were always happy to answer any questions. We also viewed a number of their properties so seen the service from the buyer ...
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Comment on agent fees
Very fair but worth every penny
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“I found igloo very helpful. I was looking for a ......”

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May 22,2015
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Fiona
By: 'Harry'
May 22,2015
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I found igloo very helpful. I was looking for a property ASAP as I had just split up from my partner and needed a place ASAP. Fiona helped me get a proper close to my kids and also furnished. Also Neil was great he should ...
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“Excellent service, very friendly and helpful staff, especially craig. Would ......”

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May 22,2015
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janice
By: 'Liv'
May 22,2015
0 people found
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Excellent service, very friendly and helpful staff, especially craig. Would very much recommend to anyone wanting to sell their property and i would use the service again....
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Comment on agent fees
Fees Excellent
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“Igloo deal with the letting of my property. They take ......”

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May 21,2015
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Fiona
By: 'Mr'
May 21,2015
0 people found
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Igloo deal with the letting of my property. They take the worry away from me and allow me to get on with my day job knowing my property is in safe hands...
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Vendor Fees

FIXED

Landlord Fees

FIXED

Tenant Fees

No fees set.
Last updated at 20/05/2024, 2:47 PM by Janice Murphy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance any concerns should be raised with our office manager. If you are not entirely satisfied at this stage, you can write to our company directors who will respond personally to your concerns.
We are also members of the Property Ombudsman for both sales and lettings
Last updated at 1:47 PM 20/05/2024 by Janice Murphy

Awards won by Igloo

Regional Awards won by Igloo

Individual Branch Awards

Hamilton, ML3



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