0% sales valuation accuracy
0% sales fee satisfaction
Right At Home is a local independant on line Estate Agency providing a friendly professional service to clients and buyers alike. We offer a unique service of cleaning and clearing empty propeerties, assisting with the conveyancing process, offer ideas to potential buyers, styling of houses ready for market, assitiance with ...
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Right At Home is a local independant on line Estate Agency providing a friendly professional service to clients and buyers alike. We offer a unique service of cleaning and clearing empty propeerties, assisting with the conveyancing process, offer ideas to potential buyers, styling of houses ready for market, assitiance with onward purchase, referals to top law firms and mortgagfe advisors.
We offer a free no obligation valuation and very competitive fees.
We offer a free no obligation valuation and very competitive fees.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- EX1
- EX6
- EX8
- Torquay,Paignton & Teignmouth
- EX2
- EX7
- EX9
- EX3
- EX10
- EX4
- EX12
- EX5
- EX14, EX15,EX16, EX17 EX18
Address
103 Birchy Barton Hill,
Exeter
Devon
EX1 3HE
07379 921500
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
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Latest Properties
No Properties
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When
something goes wrong, we need you to tell us about it. This will help us to improve our
standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will
then respond in line with the timeframes set out below (if you feel we have not sought to
address your complaints within eight weeks, you may be able to refer your complaint to the
Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working
days of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office
manager who will review your file and speak to the member of staff who dealt with
you. A formal written outcome of our investigation will be sent to you within 15
working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will
arrange for a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
? If you are still not satisfied after the last stage of the in-house complaint procedure (or
more than 8 weeks has elapsed since the complaint was first made) you can request
an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of
receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house
complaints procedure, before being submitted for an independent review.
Last updated at 9:07 AM 05/07/2022 by Clare Lack
something goes wrong, we need you to tell us about it. This will help us to improve our
standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will
then respond in line with the timeframes set out below (if you feel we have not sought to
address your complaints within eight weeks, you may be able to refer your complaint to the
Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working
days of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office
manager who will review your file and speak to the member of staff who dealt with
you. A formal written outcome of our investigation will be sent to you within 15
working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will
arrange for a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
? If you are still not satisfied after the last stage of the in-house complaint procedure (or
more than 8 weeks has elapsed since the complaint was first made) you can request
an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of
receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house
complaints procedure, before being submitted for an independent review.
