“We have had a horrible experience dealing with Penyards. We ......”
1 Star Review
Jul 11,2014
By:
'McKew'
Jul 11,2014
Branch: Winchester, Property Management and Lettings
23 Southgate Street
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: SO23
Branch: Winchester, Property Management and Lettings
23 Southgate Street
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: SO23
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people found
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We have had a horrible experience dealing with Penyards. We moved into a home we're renting in Hyde just a few short weeks ago. We received housing inventory paperwork the day we moved in and upon review of the documents, they were totally inaccurate. Rooms listed fireplaces and fixtures that weren't present, and many important defects were left out. We identified two basic issues within days which needed fixing and quickly; the oven only heats to 160c, and water in the shower trickles out. It's now been almost four weeks, the issues have not been fixed, and we've constantly had to chase Penyards down for status because of their inability to respond. Calling, emailing and even showing up at their office in person have literally no effect at getting anything done. If you find a house or flat to let that you absolutely love, I would suggest you pass if it involves Penyards. They're completely incompetent.
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