121move.co.uk
Southend On Sea, Southend on Sea, SS1
4.7/5, 42 reviews
93% recommended
60% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“We appointed 121move as we felt most people use the ......”

Share on :
Oct 28,2013
Minithumbup
By: 'Paul'
Oct 28,2013
3 people found
this helpful
We appointed 121move as we felt most people use the internet to search for houses using the like of rightmove etc. The benefit of using 121move was a considerable saving on agent fees. We paid £345 for 12 months promotion whereby a traditional local estate agent wanted £1,500 excluding VAT.

Upon signing up and paying for 12 months a local person rang and arranged an appointment and came and took some photos and detailed the house and sorted out the EPC report.

The 121move website has login details where you can arrange your photos as well as change your selling price. It also lets you know when viewings have been requested and offers made. Updates are also sent via text instantly so you can to login and respond quickly.

Overall the website was easy to use. My only negative point is that people searching online who want to view have to create an account on the 121 website so they can request an online viewing. You could argue any serious buyer wouldn't be put off by having to create an account online but nevertheless it is a point worth mentioning. Viewings can also be made via a phone which avoids creating an account.

We sold our house within 3 months and overall were very happy with the service and response times for any queries we had. As 121 weren't local we arranged on the completion date to leave the keys with the buyer's solicitor which was perfectly fine for all parties.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

121move.co.uk
Office 21, The Gateway Building, Elmer Approach,
Southend on Sea
Essex
SS1 1LW
0844 8004990

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 100% £179,000 £260,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 39 2 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

No Properties

“House was sold quickly, sale was dealt with efficiently, property ......”

Share on :
Feb 04,2016
Minithumbdown
Matt
By: '443brad'
Feb 04,2016
2 people found
this helpful
House was sold quickly, sale was dealt with efficiently, property achieved a premium price and achieved 22k more than the valuation given by the 3 main local agents...
read full review
What agent could do to change your mind?
Cheap fees saved a few thousand pounds on what the local agents would have charged me
Attached Filesnbsp;
Comment on agent fees
Cheap fees saved a few thousand pounds on what the local agents would have charged me
Was this helpful? Yes

“Excellent service and very professional. Everything was done very quickly. ......”

Share on :
Nov 16,2015
Minithumbup
Matt
By: 'Sara'
Nov 16,2015
1 people found
this helpful
Excellent service and very professional. Everything was done very quickly. I would highly recommend and would use 121 Move again for the sale of any property....
read full review
Was this helpful? Yes

“Excellent service and great value for money. Just like a ......”

Share on :
Oct 04,2015
Minithumbup
Matt
By: 'Jon'
Oct 04,2015
1 people found
this helpful
Excellent service and great value for money. Just like a traditional estate agent but at a much better price. First class...
read full review
Was this helpful? Yes

“We had never considered an internet estate agent until being ......”

Share on :
Aug 31,2015
Minithumbup
Matt
By: 'Matt'
Aug 31,2015
1 people found
this helpful
We had never considered an internet estate agent until being recommended 121move by my uncle who had sold his place with them. We were very impressed with the service - it was everything we'd have expected from a high street estate agent at a fraction ...
read full review
Was this helpful? Yes

“We decided to test the water when selling our house ......”

Share on :
Aug 14,2015
Minithumbup
Matt
By: 'Mike'
Aug 14,2015
1 people found
this helpful
We decided to test the water when selling our house by putting up our own sign in the front garden. Within a few days we had had 2 viewings and 2 offers. we accepted one of the offers but sadly a few months down the line the ...
read full review
Comment on agent fees
Very Reasonable
Was this helpful? Yes

“I had my house on the market with a really ......”

Share on :
Jul 04,2015
Minithumbup
By: 'Thelst'
Jul 04,2015
2 people found
this helpful
I had my house on the market with a really well known high street agent for months. I then had enough and took the plunge with Online. Something I was nervous about doing but within the 1st viewing I had an offer for the full ...
read full review
Was this helpful? Yes

“Matthew Parsons and the team at 121 Move where extremely efficient ......”

Share on :
Jan 15,2014
Minithumbup
Matt
By: 't.watson'
Jan 15,2014
1 people found
this helpful
Matthew Parsons and the team at 121 Move where extremely efficient and polite. The system of text and email alerts to indicate enquiries from prospective viewers worked really well and they dealt with any difficulties with great professionalism. I would highly recommend them....
read full review
Was this helpful? Yes

“We appointed 121move as we felt most people use the ......”

Share on :
Oct 28,2013
Minithumbup
By: 'Paul'
Oct 28,2013
3 people found
this helpful
We appointed 121move as we felt most people use the internet to search for houses using the like of rightmove etc. The benefit of using 121move was a considerable saving on agent fees. We paid £345 for 12 months promotion whereby a traditional local estate agent wanted £1,500 ...
read full review
Was this helpful? Yes

“We enlisted the services of 121 Move just before the housing ......”

Share on :
Oct 24,2013
Minithumbup
Matt
By: 'Shaun'
Oct 24,2013
1 people found
this helpful
We enlisted the services of 121 Move just before the housing crash several years ago and through thick and thin, for well over three years, they did what we asked of them without ever demanding extra fees. Eventually, through their very pro-active approach, we managed to ...
read full review
Was this helpful? Yes

“I had such brilliant service and when my sale was ......”

Share on :
Oct 15,2013
Minithumbup
Matt
By: 'Sue'
Oct 15,2013
1 people found
this helpful
I had such brilliant service and when my sale was going through Matthew acted as a bridge between me and my vendor when the Solicitors were dragging their feet. Using 121 was one of my better choices, it was easy to do and saved me lots ...
read full review
Was this helpful? Yes

“I found 121 move to be a very professional, easy services ......”

Share on :
Aug 21,2013
Minithumbup
Matt
By: 'L'
Aug 21,2013
0 people found
this helpful
I found 121 move to be a very professional, easy services to use and great value for money with several options/packages to choose from to suit my requirements. The negotiations between me and the buyer when smoothly which was down to their skills as an ...
read full review
Was this helpful? Yes

“First time using an online agency and our contact Matthew ......”

Share on :
Jul 24,2013
Minithumbup
Matt
By: 'SimonA'
Jul 24,2013
0 people found
this helpful
First time using an online agency and our contact Matthew did everything possible to make it a smooth ride. Viewings were arranged online and we sold within 1 week. We would never use an normal estate agent again. Well done 121....
read full review
Was this helpful? Yes

“Selling my property with 121move was hassle free and far ......”

Share on :
Jul 24,2013
Minithumbup
Matt
By: 'Highlorddave'
Jul 24,2013
0 people found
this helpful
Selling my property with 121move was hassle free and far cheaper then the high street estate agents in my area. 121move done what you would expect of an estate agent, they took phone calls from with potential buyers and confirmed their position (i.e cash ...
read full review
Was this helpful? Yes

“Firstly 121 did not sell our property as we withdrew it ......”

Share on :
Jun 28,2013
Minithumbdown
By: 'Not'
Jun 28,2013
0 people found
this helpful
Firstly 121 did not sell our property as we withdrew it from them. They failed to act on our instructions until repeated requests were made. There were serious flaws with their communications and attention to detail. e.g sending people to view when we were away ...
read full review
What agent could do to change your mind?
get their act together!
Attached Filesnbsp;
Was this helpful? Yes

“Excellent service, always answered any queries promptly and accurately. Very ......”

Share on :
Jun 18,2013
Minithumbup
Matt
By: 'Rob'
Jun 18,2013
0 people found
this helpful
Excellent service, always answered any queries promptly and accurately. Very cheap and actually better than the high street agents. My property didn't sell for a few months, even though we had several viewings, so we put it up for sale with a high street agent ...
read full review
Was this helpful? Yes

“I used 121Move to sell my late mothers house. All ......”

Share on :
May 17,2013
Minithumbup
By: 'Gary'
May 17,2013
0 people found
this helpful
I used 121Move to sell my late mothers house. All aspects of the sale were handled very professionally and the result was a very smooth experience from start to finish. I would certainly use 121Move again. Many thanks to all staff involved in the sale....
read full review
Was this helpful? Yes

“Matthew was professional, courteous, pleasant and always delivered what was ......”

Share on :
Feb 22,2013
Minithumbup
Matt
By: 'Stephen'
Feb 22,2013
0 people found
this helpful
Matthew was professional, courteous, pleasant and always delivered what was promised. I would highly recommend this service to anybody selling a property....
read full review
Was this helpful? Yes

“121Move provided an excellent level of Customer Care: they ensured ......”

Share on :
Feb 06,2013
Minithumbup
By: 'Richard'
Feb 06,2013
0 people found
this helpful
121Move provided an excellent level of Customer Care: they ensured prospective viewers were serious buyers and arranged mutually convenient viewing times. They kept me informed of progress and I would not hesitate to recommend them...
read full review
Was this helpful? Yes

“121 Move provided a professional and good value service. The system ......”

Share on :
Dec 22,2012
Minithumbup
By: 'Shelly'
Dec 22,2012
0 people found
this helpful
121 Move provided a professional and good value service. The system was easy to use both for myself as a seller and for my prospective buyers with a good mix of personal service and 24 online access. I have promoted their services to to my friends and ...
read full review
Was this helpful? Yes

“I didn't want to pay the unbelievable fees for a ......”

Share on :
Dec 18,2012
Minithumbup
Matt
By: 'Suffolkseller'
Dec 18,2012
1 people found
this helpful
I didn't want to pay the unbelievable fees for a high street estate agent as we had previously tried to sell our property a few years ago and been totally unimpressed with their service and lack of marketing. I found 121move.co.uk via some ...
read full review
Was this helpful? Yes

“121 Move was simple and extremely competitive. I was able to ......”

Share on :
Dec 18,2012
Minithumbup
Matt
By: 'Stephen'
Dec 18,2012
0 people found
this helpful
121 Move was simple and extremely competitive. I was able to sell my property with the same level of support I have received from other agents but at a fraction of a cost. I'm not sure why more people do not use their service but I ...
read full review
Was this helpful? Yes

“My property was sold within 3 months of being marketed through 121 ......”

Share on :
Dec 03,2012
Minithumbup
By: 'amjustagirl'
Dec 03,2012
0 people found
this helpful
My property was sold within 3 months of being marketed through 121 Move, which i think is pretty good in today's climate. I mostly dealt with Matthew Parsons and on the whole was provided with a quick and efficient service. I saved well over £1000 versus using a ...
read full review
Was this helpful? Yes

“I was very impressed with the level of personal service ......”

Share on :
Nov 30,2012
Minithumbup
Matt
By: 'Anne'
Nov 30,2012
0 people found
this helpful
I was very impressed with the level of personal service I received from Matt at 121. The whole procedure was smooth, simple and excellent value for money. I would recommend this company to anyone wishing to sell a property online....
read full review
Was this helpful? Yes

“Fast reliable and efficent. a first class service.I would ......”

Share on :
Sep 30,2012
Minithumbup
Jack
By: 'Gary'
Sep 30,2012
0 people found
this helpful
Fast reliable and efficent. a first class service.I would also recommended you to use their recomended conveyancer who provided an excellent service and you were able to contact a case handler late in the evening etc....
read full review
Was this helpful? Yes

“Booked viewing prior 12.00hrs Wednesday 26th September with Matt Parsons.......”

Share on :
Sep 29,2012
Minithumbdown
Jack
By: 'Steve'
Sep 29,2012
1 people found
this helpful
Booked viewing prior 12.00hrs Wednesday 26th September with Matt Parsons. Through my constant viewing on Rightmove.com 121move.co.uk changed their status of 51 Marlborough Road, Southend on sea SS1 2UB from for sale to sold sync with no contact to myself. NO CONTACT what ...
read full review
What agent could do to change your mind?
Booked viewing prior 12.00hrs Wednesday 26th September with Matt Parsons. Through my constant viewing on Rightmove.com 121move.co.uk changed their status of 51 Marlborough Road, Southend on sea SS1 2UB that it had been sold stc. NO CONTACT what so ever from 121move.co.uk to cancel prevoiusly bookedviewing plus called & spoke to Jack Morris to confirm if property is in deed removed from market and they have forgot to confirm cancelled viewing. Am not from local area which 121mve.co.uk so they were aware of inconvenience to the cancelled booking but still less than 12hrs from booked viewing still no contact back from 121. AVOID THIS ESTATE AGENT IN MY OPINION AS THEY WASTE PEOPLE'S TIMES WITH LACK OF ADEQUATE COMMUNICATION.
Attached Filesnbsp;
Was this helpful? Yes

“My wife and I recently sold our house with 121move.......”

Share on :
Sep 24,2012
Minithumbup
Jack
By: 'Stephen'
Sep 24,2012
0 people found
this helpful
My wife and I recently sold our house with 121move.co.uk. We chose this online estate agent after considerable research. We investigated estate agents in our local high street however they wanted £2,500 to sell our home which we were seeking less than £80,000 for. We ...
read full review
Was this helpful? Yes

“We researched 121 online and found their website clear and concise, ......”

Share on :
Sep 24,2012
Minithumbup
By: 'Brian'
Sep 24,2012
0 people found
this helpful
We researched 121 online and found their website clear and concise, answering all our questions before we engaged their services. From their engagement we found their responses to be quick and efficient, the website contacts, communications and requests for viewing all worked as described. Our primary ...
read full review
Was this helpful? Yes

“They were a good service and responded promptly to any ......”

Share on :
Sep 09,2012
Minithumbup
Matt
By: 'D.'
Sep 09,2012
1 people found
this helpful
They were a good service and responded promptly to any concerns I had. With their help I was able to sell my house in a few months, saving money on agent fees and still use the same webpage engines to find a buyer for my ...
read full review
Was this helpful? Yes

“Excellent service from 121 move, good value for money, very good ......”

Share on :
Sep 05,2012
Minithumbup
By: 'Adam'
Sep 05,2012
0 people found
this helpful
Excellent service from 121 move, good value for money, very good information and quick response to any inquiries. would highly recommend....
read full review
Was this helpful? Yes

“We recently sold our property with 121 move and found that ......”

Share on :
Aug 28,2012
Minithumbup
By: 'Natalie'
Aug 28,2012
0 people found
this helpful
We recently sold our property with 121 move and found that it was a very easy and efficient way to sell our property. The online service was very quick and easy to use. The agent was always at the end of the phone when matters couldnt ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by 121move.co.uk, Southend on Sea SS1 1LW



Find the Best Agent to
Sell or Rent Your Home