Queensland Place has been one of my worst living experiences. Urban Evolution does not respond to emails, you raise issues on Arthur and they don't get responded to.
We've had leaks going into our rooms for nearly 4/5 months now and the only excuse we get is that it's another letting agents issue. I do not pay rent to have to live in a damp filled room with leaks coming from the ceiling. They refuse to move me to another room while this is going on.
There is also rats around the building, many different tenants including myself have reported this and they are still being found, James who works in the week has made attempts to prevent the rat issues from continuing but these have been minimal at best as he only checks around once a month.
James who works on the front desk is the only person who will speak to you but he is never at the front desk but will at least answer your phone calls and return. The rest of the staff who work in the building all hide behind a door and they have a doorbell you have to press around 4/5 times for someone to actually come out. I've even caught the night staff hiding the number on the front desk so tenants can't call them. They have parcel collection times in the evening and no one is ever there, the night staff are always late.
If you want to live somewhere covered in rats, with waterfalls in your bedroom from other people's waste and no staff to ever help you then this is the place for you and we've also been asked by the staff to leave positive reviews
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Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £29,000 | £29,000 |
Lettings | 94% | 92% | £350 | £1,200 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
46 | 11 | 209 | 34 | 1 | 0 | 1 | 1 | 17 | 6 |
Queensland Place has been one of my worst living experiences. Urban Evolution does not respond to emails, you raise issues on Arthur and they don't get responded to.
We've had leaks going into our rooms for nearly 4/5 months now and the only ...