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I Am The Agent
89 Trafalgar Road Greenwich
Greenwich,London
Greater London
SE10 9TS
0333 444 1007
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £380,000 | £587,000 |
Lettings | 90% | 91% | £600 | £2,500 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
15 | 1 | 4 | 0 | 5 | 0 | 0 | 0 | 0 | 1 |
We have just come across this review and we are horrified to hear such feedback. We are following this up internally to take the matter further, please could you let us know what property you are referring to as we cannot find a property within the area 'Bedlington' as you have stated above. It would also be very helpful to know what client service representative you spoke to? We respond to ALL property enquiries and usually within 15 minutes of receipt and take client service very, very serious. On a side note could I please ask you to check your junk mail as our emails occasionally find themselves in there which is highly frustrating for all parties but we may have responded to your enquiry - would you be kind enough to check? It would also be very helpful if you could call the office and we will immediately follow this up. I would also like to sincerely apologise for the inconvenience caused by this and look forward to your reply so we can compensate you with some vouchers to apologise for this experience as our tenants are very important to us.
Kind regards
Sophie.