95% sales valuation accuracy
97% sales fee satisfaction
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.
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One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.
Latest Reviews
View all Reviews 1388
29th Apr 2024
reviewed by 'CLAUDIO Mariani'
29th Jun 2023
reviewed by 'Jon Bailey'
29th Jun 2023
reviewed by 'James Kimber'
13th Mar 2023
reviewed by 'Vasudeva Ranganatha Kamath'
9th Feb 2023
reviewed by 'Derek'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £42,000 | £915,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 314 | 8 | 560 | 28 | 218 | 4 | 165 | 2 | 77 | 12 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Estate agents
Latest Properties
No Properties
Nov 09,2019
Nov 09,2019
2
people found
this helpful
this helpful
Initially, my review of this company was positive. However, the way in which they have handled us since July has been nothing short of abominable.
They failed to let us know the house was on the market (we found out by some random person at ...
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Nov 06,2019
Nov 06,2019
3
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Nothing but mistakes from Oakfield. Never takes responsibility for anything. Horrible experience and do not listen to the tenant. All they want is money. If you are a tenant beware of deposit claims.
STAY AWAY!...
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Nov 06, 2019
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(1)
Dear Mrs Taylor,
Thank you for your feedback.
Please could you give me a call on 01424 446644 so we can discuss this further.
Many Thanks,
Glenn. ...
Nov 02,2019
Nov 02,2019
0
people found
this helpful
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Charlotte Huthwaite was exemplary in resolving a issue with my property, being let through Oakfield. She kept me informed of the situation and her speedy actions. Oakfield have been thoroughly professional in their approach....
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Oct 31,2019
Oct 31,2019
0
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My heating stopped just as the cold nights started. Roxanne was really helpful, thorough and most importantly (I have two young kids) she was fast!...
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Sep 26,2019
Sep 26,2019
0
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Sam At Oakfield has literally been a God send .Not only has he helped us secure our dream property at the Sovereign Harbour Eastbourne but has exceeded our expectations.
His knowledge and flexibility around viewings has been first class as has his assistance in securing ...
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Sep 04,2019
Sep 04,2019
0
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We recently moved into the area from pretty far away. So we needed a place quickly. My wife walked into Oakfield, spoke with Lucy and just over a week later, we have moved into our rented flat. Lucy is on hand to answer questions and ...
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Aug 29,2019
Aug 29,2019
0
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I would just like to thank all the staff at Oakfield as they were brilliant polite and professional. I have not rented with Oakfield Hastings before and was a bit nervous but they made me feel at ease. within two weeks I had found viewed ...
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Aug 26,2019
Aug 26,2019
0
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Couldn't recommend these guys enough!
This is the second time we have come back to Oakfield to rent a property and we wouldn't want to go anywhere else!
They help you through everything and respond to every question you have to ask.
They go above ...
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Aug 19,2019
Aug 19,2019
0
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I've been an Oakfield tenant for a while and called to discuss potentially moving. I spoke with Glenn who was very eager to help. He was able to explain everything from moving out to finding a new property. Will definitely use Oakfield if I do ...
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Aug 16,2019
Aug 16,2019
0
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Fantastic service from Katie and Hannah to help the move go really smoothly for my mother. Polite ,helpful and confidently dealt with all our questions and our anxieties thoroughly and sensitively.
Very happy mum and daughter!...
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Aug 22, 2019
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Hi Emily,
Thank you so much for your kind review, it was an absolute pleasure helping you and your Mum with finding a new property. We do hope your Mum will be very happy in the property and we wish you both all the best.
Best Wishes
Hannah ...
Aug 14,2019
Aug 14,2019
1
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this helpful
Lauren and her team were very helpful from start to finish in selling my property.
It was very refreshing that all correspondence
were dealt with in a timely manner.
Lauren and her team gave me tips in ways
to sale my house like tidy my ...
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Aug 02,2019
Aug 02,2019
0
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Lauren has been great to deal with, really went the extra mile to make things as smooth as possible. I got updated regularly and although the process was long, in the end it wasn’t as painful as I know it can be. Thank you ...
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Jun 26,2019
Jun 26,2019
0
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Lucy dealt with our rental property very professional always smiling what a good agent she is, she is very helpful young lady so thank you Lucy...
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Jun 13,2019
Jun 13,2019
0
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Emma was very friendly she was trying her best to do I I'm very happy with the service thank you Emma...
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Comment on agent fees
No think bad all good every think about I I’m more then happy with the way Emma was dealing with me thank you
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Jun 13, 2019
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(1)
Thank you for taking the time to leave a review, your feedback is important to us and I will ensure that your kind comments are passed onto Emma.
We wish you all the best in your new home.
Best Wishes
Hannah
Branch Partner ...
May 20,2019
May 20,2019
1
people found
this helpful
this helpful
Horrid company that is only after ringing out your wallet faster than a casino, they despise people with low funds or on benefits despite trying to pretend they do not, they will not even talk with you unless you earn almost 18k a year in ...
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Comment on agent fees
You must earn almost 18k before they will even talk to you.
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May 13,2019
May 13,2019
0
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Estate agents at oackfield have been nothing but amazing! Helping me find my new home in just a short time period. Very lovely and hard working people!...
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Comment on agent fees
Good
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Apr 23,2019
Apr 23,2019
0
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Lauren helped me from start to finish with the acquisition of my dream home! I was so impressed as she did all the difficult negotiations and follow up and let me just get on with my life without the added stress. Well done Lauren! A ...
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Comment on agent fees
Good.
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“Very unhappy with treatment at this branch. Treated like a 2nd class citizen because I'm self-employed. Have had a successful business for 40 years....”
Apr 10,2019
Apr 10,2019
1
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Felt very unhappy at treatment. Not considered as a prospective tenant as self-employed even though showed adequate earnings. Was asked for very personal details of bank statements which employed clients dont have to. I have has a business for 40 years and owned many properties. Felt ...
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Apr 10,2019
Apr 10,2019
0
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I am so glad to give this review for Emma Storey....i had e-mail to Emma in the last few months and did find her very helpful...easy to listen to how explaine the problem and how to resolve....
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Apr 06,2019
Apr 06,2019
0
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Phil is a most pleasant and efficient person who gets the job done. We would recomend him most strongly.our many thanks...
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Comment on agent fees
Very fair
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Mar 28,2019
Mar 28,2019
0
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Lauren was amazing from start to finish. Reassuring from the outset that Lauren & the Oakfields team would market and sell my home with the personal touch.
Honest, diligent, professional and thorough.
I could not have asked for anything more and would recommend Lauren & Oakfields to ...
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Comment on agent fees
Worth every bit of the fee which was inline with many other agents.
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Mar 06,2019
Mar 06,2019
2
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Firstly, this is my first time in Uk. I went to rent a flat from oakfield from 01/02/2019 *. I asked her if the property is good and ready to move in and she answered yes. I asked her again again please check all kitchen electronics and ...
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Comment on agent fees
Very bad they took 400£ for nothing
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Feb 26,2019
Feb 26,2019
1
people found
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We sold a flat in Bexhill through Oakfield and couldn't have wished for a better service. Phil Hall was amazing and we had a firm buyer in less than a month. He kept us fully updated at all times and was extremely helpful. Nothing was ...
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Comment on agent fees
Very reasonable fees.
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Feb 21,2019
Feb 21,2019
1
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Oakfield Property Management in Bexhill have dealt with the residential letting of the flat above our retail premises for 18 months since we separated the accommodation.
They manage the property very professionally ensuring both we as landlord's and the tenant fulfil our obligations. The property is ...
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Comment on agent fees
Acceptable
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Feb 14,2019
Feb 14,2019
0
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Emma was very helpful in sorting out a minor repair issue at the flat I let through Oakfields. I have had a positive experence all round, from Callum in sales who helped me on the flat purchase, and Adam who arranged a successful letting. My ...
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Comment on agent fees
Average
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Feb 13,2019
Feb 13,2019
0
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I recommend the Oakfield Eastbourne team, Charlotte, Rebecca, Lauren, Zoe and Su who go that extra mile to get things done in a professional and efficient manner....
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Feb 12,2019
Feb 12,2019
0
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Very professional and friendly and had our interests at heart. They stayed calm and always kept us fully informed in sometimes difficult and stressful circumstances. We will definitely use them again and recommend Oakfields Eastbourne to others....
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Comment on agent fees
Good and very fair.
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Feb 11,2019
Feb 11,2019
1
people found
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Really happy with Oakfield Dan was very helpful and answered my many questions also very grateful to Sue Hull for getting me a mortgage so swiftly Thank you...
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Jan 17,2019
Jan 17,2019
0
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I have had the pleasure in dealing with Richard for the past 3-4 years and have always found him to be helpful and courteous.
He will always try his best to resolve problems when he can, and reports back his results, Good or bad.
He ...
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Dec 31,2018
Dec 31,2018
1
people found
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this helpful
Not impressed with the company policies at all .
After viewing and offering the full asking price I was told that the property would sell to the highest bidder. Why put a price on a property and then sell it as you would in an auction. ...
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Comment on agent fees
Don't know. Didn't get chance to find out.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Best Letting Agent in St Leonards on Sea 
Best Estate Agent in Bexhill on Sea 
Best Letting Agent in Eastbourne 
