we are very pleased with the way the agency handled the process. We were informed of the progress and when I did ring to get an update, they were always very helpful. Good customer service
Excellent service Mason kept us up to date with the progress of selling our flat
The staff, in particular Paris and Kirsty are top class professionals. Responsive, polite, friendly and always go the extra mile to help you. They have helped me both as a landlord and when selling property. Compared to other agencies I've used, they are fantastic and genuinely care.
Awful service company. Anything notified they won’t deal with. They will continue to chase for payments which they increase and ask for double the service when they don’t supply the standard services of cleaning, window cleaning etc alone.
I notified our service company of what seemed a bees nest on our first floor back in July last year. Now, 11 MONTHS ON they only act on it. Quotes only received nearly a year later from notification. Please see photo attached from the work men, this is
Bethany helped me get my dream home and was always very helpful and responsive.
David was extremely accessible and available in answering all of our questions. As first time buyers we were of course nervous, and he was very helpful in taking the time to put our minds at ease and help us with the process. He was able to connect us to a fantastic Mortgage Advisor, and made sure to check in regularly to make sure we were happy with the process. We were very pleased with the process and support given.
James was professional from start to finish. We had lost our buyer and contacted Springbok James found us another buyer within days and kept us informed regularly until the offer was accepted.
Such a good experience from the initial meeting to the sale of our house. This was our first time selling a house and the team made this so simple through their excellent marketing and communication throughout the whole process.
This branch collectively this week wasted 16 hours of driving by my husband and myself from Skegness off the back of incorrect and ill advised information. Not to mention the emotional damage to us and the couple who thought they had sold their property to us. All could have been prevented by doing a bit of homework properly Collette and saving us a lot of time and energy. Easy to laugh off , but very upsetting from our perspective. I would probably avoid this branch in the future.
A Big shoutout to Craig for his dedication and professionalism. Its very rare to see such attention to detail and professionalism in todays time. I would surely recommend his services to anyone genuinely looking to sell their house fast. He is very candid in his approach and does not give any false hope with the pricing.
I have just completed my sale and I am very happy with my experience with Craig and Natalie. Thank you both xx
