97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and ...
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As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.
Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and Hammersmith by our vendors, landlords, purchasers and tenants, as the leading Independent Estate Agent in Shepherds Bush and Hammersmith. We have continued to maintain our reputation for over 20 years, because of our knowledge base, in depth understanding in market trends and our customer requirements.
We're committed to the one thing that really makes the difference: client service. But don't just take our word for it; before you read on, see what our clients say.
Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and Hammersmith by our vendors, landlords, purchasers and tenants, as the leading Independent Estate Agent in Shepherds Bush and Hammersmith. We have continued to maintain our reputation for over 20 years, because of our knowledge base, in depth understanding in market trends and our customer requirements.
We're committed to the one thing that really makes the difference: client service. But don't just take our word for it; before you read on, see what our clients say.
Latest Reviews
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reviewed by 'Corin'
Featured Review
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reviewed by 'Amrit'
Featured Review
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reviewed by 'Poppy'
2nd May 2024
reviewed by 'Edward Wrigley'
14th Mar 2024
reviewed by 'Brita'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £100,000 | £110,000,000 |
| Lettings | 100% | 96% | £330 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 0 | 91 | 2 | 175 | 1 | 194 | 0 | 8 | 0 |
Areas covered
- W12
- Shepherd\'s Bush
- W6
- Hammersmith
- W14
- Chiswick
- W3
- Brook Green
- W11
- Brackenbury Village
- W10
- Acton
- W5
- North Kensington
- Notting Hill
Address
77 Goldhawk Road
Shepherds Bush,London
Greater London
W12 8EH
020 8743 1166
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Featured Review
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Jan 10,2023
Jan 10,2023
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Kerr and Co are fantastic agents - they are extremely calm and easy to deal with - quietly confident with exceptional experience - making the whole sale process that much easier.
Robert our lovely agent was an integral part to the completion of our sale. ...
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Dec 05,2022
Dec 05,2022
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David Knipe has been excellent in getting out flat sold. The sale wasn’t straightforward, lot of moving parts, original buyer fell through, etc, however thanks to David’s proactive-ness, his positive attitude, easily contactable and ability to remain engaged in the sale throughout, he ...
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Nov 01,2022
Nov 01,2022
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Robert was wonderful, he went above and beyond to get us the place of our dreams. Cannot recommend him enough. Forget the usual sleazy estate agent, he was kind and thoughtful and very supportive over a drawn out buying process....
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Dec 20,2019
Dec 20,2019
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Robert was great. Very professional, and this sale would not have taken place without his experience and tremendous can-do and hands-on attitude....
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Dec 13,2019
Dec 13,2019
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My experience with David at at Kerr and Co was really great. It was my first property purchase, and was nervous from hearing property stories but David and the team were great from start to finish. All responded incredibly quickly, without needing to chase from ...
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Dec 05,2019
Dec 05,2019
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Excellent service. Buying process went smoothly. David is friendly and knowledgeable. Communication has been via email which I prefer. David didn't hassle my solicitor which has happened in the past with other agents....
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Nov 29,2019
Nov 29,2019
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We were very fortunate to choose our local, independent agent, Kerr and Co, for many reasons. Robert handled the sale and negotiated superbly on our behalf. David took care of the rest, always in a friendly and highly professional manner. What sets them apart is ...
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Nov 14,2019
Nov 14,2019
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Choosing the right agent is about so much more than getting the best offer. Chris and Robert at Kerr & Co., not only found our dream home, they helped us navigate the perilous waters of being stuck in a 'chain' with enormous charm and patience. It's ...
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Oct 29,2019
Oct 29,2019
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Kerr and Co were thoroughly professional. They ensured good communication throughout and it's only because of their astute record-keeping and positive selling technique that I was able to jump in at just the right moment, having been disappointed 6 months' earlier.
I valued the opportunity to ...
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Oct 10,2019
Oct 10,2019
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Kerr & Co, through Robert Barr, presented us with, and guided us through the purchase of a terraced house in Brackenbury Village.
We were very happy with the service. Robert had a sound, no nonsense approach to the sale and offered candid and relevant information about ...
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Sep 13,2019
Sep 13,2019
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We've been searching for a property for over a year and experienced lots of estate agents - Kerr & Co have been miles better than anyone else. We're also first-time buyers and David guided us through the process & made us feel completely at ease. Couldn't recommend ...
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Sep 12,2019
Sep 12,2019
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Ewelina has been helpful with our move in and sorting out items for the flat. Susana helps us take care of the flat well and is very prompt on any issues with the flat. Overall, we felt a warm welcome from the staff and the ...
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Sep 10,2019
Sep 10,2019
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Knowledgeable, insightful, communicative are just a few things I’d say about Kerr & Co. phone calls and emails promptly responded to and I always felt confident they were doing everything possible on my behalf....
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Sep 11, 2019
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(1)
Dear Claudia
Many thanks for your kind words, they are most appreciated. It was a pleasure to act on your behalf in what has and continues to be a difficult market. I am genuinely delighted that Kerr and Co achieved what other agents were not able to. I wish you all the best for the future.
Kind regards
Robert Barr ...
Aug 27,2019
Aug 27,2019
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I had a very pleasant experience purchasing my flat through Kerr & Co. I needed more than 5 visits to the property as I wanted to get some work done and they always made it happen and understood that it was important to me. They are very ...
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Aug 23,2019
Aug 23,2019
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Kerr & Co have sold two properties for me - a house in 2015 and a flat in 2019. Robert Barr finds buyers where others haven't, and everyone at Kerr & Co have been so helpful in sorting out all the things that need to be done. But most ...
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Aug 09,2019
Aug 09,2019
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Great Service. Both were very responsive and extremely helpful in the process. I would use them as brokers when we sell our flat....
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Jul 30,2019
Jul 30,2019
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This was our first time buying in the UK and David was a great help through the entire process end to end....
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Jul 27,2019
Jul 27,2019
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Thoroughly helpful from start to finish and made the whole process incredibly smooth. I was kept up to date regularly, their recommendations (lawyer in particular) was very helpful and they helped organise a gardener and cleaner when I was away. Can’t recommend enough and ...
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Jul 18,2019
Jul 18,2019
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Kerr and Co are unquestionably the best agents I've worked with. And a special recommendation for Robert Barr, who as well as being absolutely superb at his job, is consistently good-humoured and a thoroughly decent person. I lost count of the number of times I ...
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Jul 18, 2019
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Dear Tom
Many thanks for your kind words. It has been a long and winding road and I am delighted that the small part I played in this transaction had a positive outcome in the end. How would have thought that co freeholders could effect a sale in such a manner. ...
Jul 10,2019
Jul 10,2019
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Very good agent who worked hard for the sale and kept me informed throughout the process. Would recommend to anyone. Help to sort an issues that arose and went the extra mile to help whenever they could.
I moved from another agent to them as ...
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Jun 24,2019
Jun 24,2019
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Very reliable, good knowledge of the area. Listen to us and provided us with credible guidance to secure the property....
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Jun 20,2019
Jun 20,2019
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Robert priced the house accurately. He gathered prospective purchasers and worked out who was the most suitable. We agreed terms and the sale has gone through smoothly. During the process of the sale (surveys, provision of certificates etc) both Robert and David offered a brilliant ...
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Comment on agent fees
All the agents fees were similar. Any who offered less appeared desperate.
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Jun 17,2019
Jun 17,2019
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Ewelina was fantastic in helping me to secure my now property she was always on hand to answer any questions I had .
extremely efficient and approachable :-)...
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Good
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May 17,2019
May 17,2019
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Our sale was complicated by some legal issues related to the ownership of the freehold. As a result the transaction took longer than normal but David was totally involved throughout. He worked hard to resolve all the issues and successfully got through to a solution ...
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The fees were reasonable especially as this sale required greater involvement than usual.
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May 14,2019
May 14,2019
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Ewelina helped me with securing my flat. She was very helpful, provided all the necessary information, and best of all she wasn't pushy ( I had been searching for a flat for a while and had been really put off by pushy agents)
After I moved ...
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Good.
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May 12,2019
May 12,2019
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Ewelina is a great, down to earth and friendly agent. She made viewing the flat easy and had a seemingly individual attitude to the process rather than a corporate one.
Despite a serious mistake from Kerr & Co about the move in date, we're happy with ...
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May 07,2019
May 07,2019
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I appreciated the way Ewelina trusted that my transfer of funds from my non-UK bank to the Kerr and Co account for the upfront six-month payment would be effected, despite repeated failed attempts.
I also found her to be friendly and supportive in her dealings ...
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Comment on agent fees
Good, fair.
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Apr 06,2019
Apr 06,2019
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She is the agent that everyone wants to have when locking for a house,
She helped with everything and told us what to do every time
Thanks ewelina !...
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Good
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Apr 02,2019
Apr 02,2019
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David has been amazingly helpful in the whole process of finding the house, buying it and chasing the owner for information. I have been very happy with the service and would highly recommend him!...
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Mar 27,2019
Mar 27,2019
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They ask you to put down a Holding Deposit, which clearly is only for holding the tenant, not the property, as the property is marketed by another agent at the same time.
Audrey was extremely rude on the phone, when I expressed my disagreement to ...
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May 15, 2019
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Dear Andrew,
You are changing the subjects.
Two things I complained, as in my original post:
1. Asking for a Holding Deposit when you clearly cannot hold the property (as another agent is advertising and handling the same property) is not honest.
2. When your staff tells a potential tenant that 'there is nothing in the contract for you to agree to' and hang up on the potential tenant on a call, it is unprofessional, dishonest and rude.
Lastly, I did not complain about the landlord ...
Mar 19,2019
Mar 19,2019
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I found David to be very helpful - and not pushy in the slightest, which was something I found to be true of every other estate agent I met. Genuinely felt he was just showing me houses he thought I might be interested in, and ...
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Jan 28,2019
Jan 28,2019
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Very Happy with Kerr & Co. David Knipe was very helpful and polite. I was kept updated on all offers and received good advice when asked for. I accepted an offer only a few weeks after first putting the property on the market.
I would highly ...
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Good
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Jan 23,2019
Jan 23,2019
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Very willing to help at all times and efficient. Only negative was parking permit advice and ensuring we were set up early enough to not have to pay hourly for parking the first week....
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David
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Robert
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Andrew
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Audrey
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Chris
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Chris
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Susana Garcia-Diez
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
As a fully signed up member of the Ombudsman scheme we strictly follow their redress process. For full details please contact Kerr and Co
Last updated at 2:26 PM 30/10/2017 by allAgents
Best Estate Agent in W12 
Best Estate Agent in West Central London 
Best Estate Agent in West Central London 
