Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Great experience...”

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Sep 13,2018
Minithumbup
By: 'Caro'
Sep 13,2018
0 people found
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Really impressed with the efficiency and above and beyond attitude of Stephen and Daniel. I've never had such a positive experience with Estate Agents in London like I have done with Stephen and Daniel. Would definitely recommend HotBlack....
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Standard
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“Definitely recommend...”

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Sep 13,2018
Minithumbup
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Jessica
By: 'Tom'
Sep 13,2018
0 people found
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Professional, open, fast moving, transparent. Exactly what we needed when moving in with a tight time frame. Would definitely recommend to all....
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“Catton House...”

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Sep 13,2018
Minithumbup
By: 'Chris'
Sep 13,2018
0 people found
this helpful
Given we only had a few days to sign the lease and vacate our current property they were very helpful with making sure it all went smoothly for us....
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Fees were very reasonable and much lower than other agencies i was dealing with at the time
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“Great service for finding and finalising accom...”

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Sep 13,2018
Minithumbup
By: 'Eoghan'
Sep 13,2018
0 people found
this helpful
Found Hotblack to provide great service, they are efficient and act as a good intermediary between tenant and landlord. Process was very smooth. Would recommend...
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Good
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“Helpful and Friendly!...”

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Sep 12,2018
Minithumbup
By: 'Samden'
Sep 12,2018
0 people found
this helpful
Ripon was a great help when my girlfriend and I were attempting to find a flat in Camden. After spending ages looking in different parts of London Ripon showed us the perfect place straight away and helped us to smoothly go through the process of ...
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“Extremely helpful, amazing service...”

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Sep 09,2018
Minithumbup
By: 'Saoirse'
Sep 09,2018
0 people found
this helpful
Ripon was highly professional and helpful throughout the whole of process. He was very quick to respond to any of our query's and aided with any issues we had. I would definitely work with Ripon and Hotblack Desiato again in the future!...
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“Fantastic Agent...”

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Sep 09,2018
Minithumbup
By: 'Sean'
Sep 09,2018
0 people found
this helpful
Ripon has been a great agent and very professional. He has been outstanding in all our contact with him. Sean...
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Comment on agent fees
Good
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“Amazing!...”

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Sep 06,2018
Minithumbup
By: 'CamdenRenter'
Sep 06,2018
0 people found
this helpful
Ripon helped us along the entire journey and was generally very easy going. The biggest factor for me was that he was timely and punctual!!! Having had a couple bad experiences with other agents I can say Ripon delivered on each of his promises and ...
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Comment on agent fees
No fees which was amazing
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“Fantastic Service...”

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Sep 05,2018
Minithumbup
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Stuart
By: 'Hamish'
Sep 05,2018
0 people found
this helpful
I first dealt with Hot Black Desiato when we rented out our studio flat. After meeting pretty much every agent on Upper Street, Hot Black offered to get the best rental income for the best fees, an offer which they met. Their management of the ...
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Comment on agent fees
The fees were the most competitive of the agents we met with on Upper Street. They were clearly explained & there were no hidden charges.
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By: Stuart Shiers
Sep 05, 2018
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Hamish, thank you for taking the trouble to leave a review. I am delighted at how you see we compare with the competition! Best of luck for the future. ...

“Extremely helpful...”

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Sep 05,2018
Minithumbup
By: 'htodell'
Sep 05,2018
0 people found
this helpful
Ripon was very reliable and helpful throughout the entire process. My case was slightly unusual however Ripon made the move simple for everybody involved through his clarity and attentiveness. I would recommend Ripon for anybody looking for a stress free experience....
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“Very helpful...”

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Sep 05,2018
Minithumbup
By: 'Sam'
Sep 05,2018
0 people found
this helpful
Really helpful in securing our contract and guiding us through the process. I would definitely recommend him and use him again!...
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“Stuart was knowledgeable and helpful....”

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Sep 03,2018
Minithumbup
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Stuart
By: 'Riccardo'
Sep 03,2018
0 people found
this helpful
Stuart was the first agent I came across who didn't seem intent on artificially inflating the proposed price to get my business. He found me a buyer incredibly quickly, and promptly helped iron out the couple of minor issues I had prior to exchange. I ...
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Comment on agent fees
Stuart was realistic about the proposed fee, and content to negotiate.
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By: Stuart Shiers
Sep 04, 2018
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Thank you, Riccardo, for your comments and for recommending Hotblack Desiato to your friend! ...

“Excellent service...”

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Aug 31,2018
Minithumbup
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Hiten
By: 'Johannes'
Aug 31,2018
0 people found
this helpful
Hiten was a fantastic estate agent and helped keep everything moving throughout the whole process. Would highly recommend his services. Thanks again....
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Comment on agent fees
Fine
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“Good service...”

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Aug 31,2018
Minithumbup
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Jessica
By: 'Lila'
Aug 31,2018
0 people found
this helpful
Our agent was friendly and efficient, we heard back from him very fast and we are happy with the contract we got....
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“Responsive, efficient and work hard to get the job done...”

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Aug 25,2018
Minithumbup
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Mark
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Alasdair
By: 'Gillian'
Aug 25,2018
0 people found
this helpful
Staff always quick to respond and happy to help. Committed to getting the job done and efficient overall. Would recommend....
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“excellent tenant found after only one viewing as soon as flat became available...”

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Aug 25,2018
Minithumbup
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Jessica
By: 'Suzanne'
Aug 25,2018
0 people found
this helpful
There was no fuss and they found an excellent tenant after only one vewing. Contract was quickly prepared and signed....
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“Excellent support throughout the house purchase process....”

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Aug 17,2018
Minithumbup
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Stuart
By: 'JC'
Aug 17,2018
0 people found
this helpful
Stuart kept me updated throughout the process, was extremely responsive to all my emails and when we had some issues to be resolved he was extremely helpful in communicating with the seller to get outstanding items pushed through. In what turned out to be a ...
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By: Stuart Shiers
Aug 20, 2018
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Hi JC Thanks for your kind comments. We understand that buying a home can be a daunting experience when complications arise. Communication is key to maintaining confidence, and i am delighted that your patience paid off and it all worked out for you eventually! ...

“My previous experience with London estate agents has been that ......”

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Aug 16,2018
Minithumbup
Staff profile picture
Stuart
By: 'MCL'
Aug 16,2018
0 people found
this helpful
My previous experience with London estate agents has been that they have been slippery, untrustworthy, unrealistic and in some cases downright dishonest. Stuart at HD was the exact opposite. Transparent; clear communicator; facilitative. He actually added value to the transaction. Delighted to recommend, as a ...
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n/a
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“Great Service...”

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Aug 08,2018
Minithumbup
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Mark
By: 'Stephen'
Aug 08,2018
0 people found
this helpful
We recently sold our property through Hotblack in Islington and have only praise for the skilled way in which the team handled the whole process from end to end. I have no hesitation in recommending them should you be in the market to sell....
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Comment on agent fees
The fees are reasonable for the level of service recieved
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“Refreshingly good estate agents!...”

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Aug 07,2018
Minithumbup
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Mark
By: 'Suran'
Aug 07,2018
0 people found
this helpful
Having not dealt with any estate agents for about 6 years, I was expecting the worst when I started looking at properties to buy in Islington earlier this year. Hotblack Desiato stood out for being highly knowledgeable about the local area, straightforwardly honest (a pleasant surprise!) ...
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Comment on agent fees
None (no agent's fees on the purchase side).
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“Exemplary service...”

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Aug 06,2018
Minithumbup
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Hiten
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Mark
By: 'Jenny'
Aug 06,2018
0 people found
this helpful
I couldn't have been happier with the service I received from both Hiten and Mark. Incredibly efficient and always available to answer queries. Hiten in particular made the experience of buying my new flat really straightforward and was ready to help at every point. I ...
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n/a
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“Top-notch service...”

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Jul 25,2018
Minithumbup
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Josh
By: 'Brooke'
Jul 25,2018
0 people found
this helpful
George and Josh have provided a fantastic service in re-letting our flat. We live abroad so their help has been particularly crucial, and they've made the process really easy for us. They've been great in helping us to identify what work was needed on the ...
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Comment on agent fees
The fees have been very reasonable
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“George Papanastasiou...”

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Jul 25,2018
Minithumbup
By: 'Costa'
Jul 25,2018
0 people found
this helpful
George Papanastasiou has been outstanding. I found him to be extremely helpful, very friendly with a professional approach. The best agent in town by miles....
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Comment on agent fees
Good
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“Fantastic experience!!!!!...”

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Jul 17,2018
Minithumbup
By: 'AC'
Jul 17,2018
0 people found
this helpful
George has been brilliant throughout the process. He has always come back to us in a timely manner when we've had questions and always been on hand. We can't reccomend him enough!!!!...
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“Helpful and flexible...”

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Jul 15,2018
Minithumbup
By: 'A&D'
Jul 15,2018
0 people found
this helpful
HotBlack were one of the few agents in Islington that sent us properties that met our criteria and kept in touch with us over the course of a few weeks. They were helpful and flexible when we had a few issues with the referencing and ...
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“George...”

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Jul 12,2018
Minithumbup
By: 'Giuliano'
Jul 12,2018
0 people found
this helpful
Dealing with George has been an absolute pleasure. He's professional and responsive from start to finish, we're happy with how our negotiation went....
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“excellent...”

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Jul 10,2018
Minithumbup
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Stuart
By: 'wheresmybike'
Jul 10,2018
0 people found
this helpful
V positive experience and a v successful sale. As an independent agent Hotblack were a real relief after dealing with one of the corporate agents. Worked hard to sell it, good comms, straightforward, listened and followed through, stayed in touch throughout the process....
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Comment on agent fees
Competitive.
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By: Stuart Shiers
Jul 11, 2018
View all comments (1)
Many thanks for your comments, Tom. It is a tough market. Thanks for your patience. Perseverance paid off! ...

“Canonbury Road...”

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Jul 08,2018
Minithumbup
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Jessica
By: 'Liam'
Jul 08,2018
0 people found
this helpful
Jessica has been incredibly helpful throughout the rental process - she is always very responsive, courteous and eager to please. Thanks for all your help, Jess!...
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“Good service...”

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Jul 05,2018
Minithumbup
By: 'Nina'
Jul 05,2018
0 people found
this helpful
My husband and I are quite happy with the service provided. Both Daniel and Stephen were available when we needed and prompt on our requests....
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“Arthouse Daniel and Stephen Review...”

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Jul 04,2018
Minithumbup
By: 'Arthouse'
Jul 04,2018
0 people found
this helpful
Daniel and Stephen are both incredibly responsive and accommodating to our needs. Have both consistently replied to requests and questions within a working day, and remain professional while doing so....
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Comment on agent fees
Standard.
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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