Hannells
4.9/5, 2841 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 94% 97% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
158 7 235 13 1341 55 859 58 102 13
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Great communication and guidance through the ......”

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Jun 13,2024
Minithumbup
Aimee Thornton
By: 'Matthew Slater'
Jun 13,2024
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Great communication and guidance through the process so far, thank you for all of your help....
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“Up to now on the sale on house and buying we’......”

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Jun 13,2024
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Michelle Tinson
Leah Stares
By: 'Louise'
Jun 13,2024
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Up to now on the sale on house and buying we’ve received happy friendly service from Hannells in Chaddesden....
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“Tenancy Renewal...”

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Jun 13,2024
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Leanna Holmes
By: 'lucy'
Jun 13,2024
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Always grateful for a swift turn around and confirmation of tenancy....
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“5 star customer service...”

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Jun 12,2024
Minithumbup
Mya
Vicky Jones
By: 'Sian Storer'
Jun 12,2024
0 people found
this helpful
The experience I've had with Hannells has been amazing, the staff are so helpful and friendly! Mya is very efficient, even with all of my random questions, nothing was too much hassle for her and she responded to everything! Vicky Jones has also been amazing ...
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By: Ben Brain
Jun 13, 2024
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Hi Sian! Thank you so much for your kind words and glowing review! We're thrilled to hear about your positive experience with Hannells. Our Lettings team, especially Mya and Vicky, strive to provide the best service possible, and it’s wonderful to know that they were able to assist you effectively and make your journey with us smooth and pleasant. It's especially heartening to hear that we've restored your faith and trust in letting agents. Your satisfaction is our top priority, and know ...

“Hannells Team are Different...”

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Jun 11,2024
Minithumbup
Sara Walker-Bradley
Sarah Gascoigne
By: 'Jose'
Jun 11,2024
0 people found
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My experience with Hannells has been very nice. They are genuinely friendly, professional and well organized. A perfect combination. I have the pleasure of liaising with Victoria Kennedy, Sara Walker-Bradley, Kim Melbourne, Sarah Gascoigne and in general with the Hannells team when someone picks up ...
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By: Benjamin Brain
Jun 12, 2024
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Hi Jose! Thank you so much for your wonderful review! We are thrilled to hear about your positive, moving experience with Hannells. Our team prides itself on being friendly, professional, and well-organised, and it’s incredibly rewarding to know that these qualities have made your experience a pleasant one. Victoria, Sara, Kim, Sarah and the rest of our team are dedicated to providing exceptional service, and your kind words are greatly appreciated. We look forward to continuing to se ...

“Great service from Leanna as always. Responde......”

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Jun 11,2024
Minithumbup
Leanna Holmes
By: 'Mohammed'
Jun 11,2024
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Great service from Leanna as always. Responded to my queries swiftly and was very helpful....
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By: Benjamin Brain
Jun 12, 2024
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Hi Mohammed! Thank you for your kind review! We're delighted to hear about your positive experience with Leanna. Providing swift and helpful responses is a priority for us, and it’s wonderful to know that Leanna consistently delivers great service. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to support you. All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Kept us informed throughout the whole process......”

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Jun 11,2024
Minithumbup
Mya
By: 'Fiaz'
Jun 11,2024
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Kept us informed throughout the whole process very helpful with any questions that we had as first time on rental market....
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By: Benjamin Brain
Jun 12, 2024
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Hi Fiaz! Thank you for your thoughtful review of Mya! We’re glad to hear that you felt well-informed and supported throughout the entire rental process. Assisting first-time renters and addressing all questions is important to us, and we’re pleased to know we could help make your experience a positive one. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. All the very best, Benjamin Brain Sales & Marketing Director ...

“Very easy process to rent a local property fr......”

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Jun 11,2024
Minithumbup
Mya
Chloe
By: 'Louise'
Jun 11,2024
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Very easy process to rent a local property from start to finish. Mya, Chloe & Olivia were all very helpful and sorted any queries promptly....
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By: Benjamin Brain
Jun 12, 2024
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Hi Louise! Thank you for your wonderful review! We’re thrilled to hear that renting a local property was a smooth and easy process for you. Mya, Chloe, and Olivia are delighted to know that their prompt assistance and helpfulness made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Feedback for Leanne...”

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Jun 11,2024
Minithumbup
Leanna Holmes
By: 'Marilyn'
Jun 11,2024
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Leanne always delivers good customer service, on time and politely worded emails....
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“We have been extremely impressed with Hannell......”

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Jun 09,2024
Minithumbup
Jo Riggott
Lorna
By: 'Dean'
Jun 09,2024
0 people found
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We have been extremely impressed with Hannells, Chaddesden. The whole team have been very friendly and reassuring. Jo the valuations manager was exceptionally patient and kind with my elderly mother who recently put her bungalow on the market with Hannells. Lorna and the rest of ...
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“Excellent service.Polite and helpfulAlways ......”

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Jun 07,2024
Minithumbup
By: 'Nicky'
Jun 07,2024
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Excellent service. Polite and helpful Always on hand for answering questions or queries Fast paced so far...
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By: lauren taylor
Jun 10, 2024
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Hi Nicky, Thank you for taking the time to leave a 5-star review of your moving experience with myself and the Littleover team. We were delighted when we saw it. We will now look forward to taking you through to completing and moving you in to your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“We would highly recommend using Hannells Esta......”

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Jun 07,2024
Minithumbup
By: 'Rose'
Jun 07,2024
0 people found
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We would highly recommend using Hannells Estate Agents. They offer a very professional service. Efficient, knowledgeable and friendly staff....
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“Would highly recommend....”

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Jun 07,2024
Minithumbup
Amy Boole
Eliza Tudgay
By: 'Hannah'
Jun 07,2024
0 people found
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Amy and the team at Hannells Alvaston were excellent, they did all the viewings, were well organised and efficient. Pleasant to deal with. Very pleased....
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“Friendly staff and the whole process to the s......”

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Jun 06,2024
Minithumbup
Aimee Thornton
By: 'Mrs'
Jun 06,2024
0 people found
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Friendly staff and the whole process to the solicitor was smooth sailing. Would recommend them to friends....
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“The team were brilliant. They were in consta......”

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Jun 06,2024
Minithumbup
Natalie
Jo Riggott
By: 'Cathy'
Jun 06,2024
0 people found
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The team were brilliant. They were in constant communication and were totally on my side. They reassure during a very worrying time....
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“Leanne (Holmes) helped us navigate the renewa......”

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Jun 05,2024
Minithumbup
Leanna Holmes
By: 'Peter'
Jun 05,2024
0 people found
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Leanne (Holmes) helped us navigate the renewal of the tenancy agreement in a thoroughly professional manner. Very pleased with the service we received....
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“The team have been great and kept us in the l......”

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Jun 05,2024
Minithumbup
Claire
Aaron Curd
By: 'Bruce'
Jun 05,2024
0 people found
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The team have been great and kept us in the loop every step of the way...
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“An absolute pleasure to deal with from start ......”

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Jun 05,2024
Minithumbup
Gemma
Eve Holmes
By: 'Sarah Terrill'
Jun 05,2024
0 people found
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An absolute pleasure to deal with from start to finish. Great service and all the staff are super helpful. I would not hesitate in recommending Hannells to anyone....
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“Friendly efficient service, quick to respond ......”

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Jun 05,2024
Minithumbup
Leanna Holmes
By: 'Paul'
Jun 05,2024
0 people found
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Friendly efficient service, quick to respond and a pleasure to deal with...
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“I was very pleased by the services provided b......”

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Jun 05,2024
Minithumbup
Leanna Holmes
By: 'Santosh'
Jun 05,2024
0 people found
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I was very pleased by the services provided by Leanna....
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“Excellent service, always in touch with updat......”

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Jun 04,2024
Minithumbup
By: 'John Adams'
Jun 04,2024
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Excellent service, always in touch with updates and suggestions to further the process. A pleasure to deal with....
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By: lauren taylor
Jun 10, 2024
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Hi John, Thank you for taking the time to leave a 5-star review of your moving experience with myself and the Littleover team we was delighted when we saw it. On behalf of the whole team here at Hannells, thank you for your custom and we look forward to being of service to you again in the future. Kind Regards Lauren and the rest of the Hannells team. ...

“A great professional service - I can’t fault ......”

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Jun 03,2024
Minithumbup
Bonnie
Nicola Barnard
By: 'Mark'
Jun 03,2024
0 people found
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A great professional service - I can’t fault anything they have advised or achieved. Hannels were a recommend from my Mother who used their service after being let down by others - she loved the step by step advice to help sell her property ...
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“I've been dealing with Lauren who is very hel......”

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Jun 03,2024
Minithumbdown
Lauren Taylor
By: 'Scott'
Jun 03,2024
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I've been dealing with Lauren who is very helpful and knowledgeable with a nothings to much trouble attitude...
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By: lauren taylor
Jun 10, 2024
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Hi Scott, thank you so much taking for taking the time to write about the experience you have received from the team so far. It was lovely to read your lovely comments. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Friendly and helpful team...”

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Jun 03,2024
Minithumbup
By: 'Emma'
Jun 03,2024
0 people found
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Friendly and helpful team. They always keep me informed and try their best. I have received useful advice and feel that they have been proactive in helping to sell my property....
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By: lauren taylor
Jun 10, 2024
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Hi Emma, Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the team at Littleover. The whole team here pride themselves on providing excellent customer service throughout the whole process. We will ow look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Fabulous experience. Great friendly staff. Ke......”

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Jun 02,2024
Minithumbup
Debbie
Claire
By: 'Anne Marie'
Jun 02,2024
0 people found
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Fabulous experience. Great friendly staff. Kept me informed and up to date. Highly recommend...
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“I recently used Hannells Chellaston to find a tenant for my rental property...”

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Jun 01,2024
Minithumbup
Kerrie
Mya
By: 'Adam'
Jun 01,2024
0 people found
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I recently used Hannells Chellaston to find a tenant for my rental property. The service was professional and great from start to finish. The process started with Olivia, who was great at outlining the process and options I had available. Kerrie made a great advert ...
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“Great service...”

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Jun 01,2024
Minithumbup
Alex Simpson
By: 'Ahmed'
Jun 01,2024
0 people found
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Great experience over all, Alex was very helpful and kept me updated through the whole purchase process . Thank you !...
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By: lauren taylor
Jun 10, 2024
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Thank you for leaving such a wonderful review of your moving experience with myself and the Littleover team. It was lovely to read that you have had a great experience over all. On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again in the future when it's time for your next move. Kind Regards Lauren and the whole team here at Littleover. ...

“Mya, has been exceptional. Very professional ......”

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May 30,2024
Minithumbup
Mya
By: 'Afolabi'
May 30,2024
0 people found
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Mya, has been exceptional. Very professional and detailed service throughout the process....
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“Great team of people, really helpful for a fi......”

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May 29,2024
Minithumbup
Chloe
Olivia
By: 'Carl'
May 29,2024
0 people found
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Great team of people, really helpful for a first time landlord...
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“Great service, easy to get hold of, always re......”

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May 29,2024
Minithumbdown
Aaron Curd
By: 'Debbie Davis'
May 29,2024
0 people found
this helpful
Great service, easy to get hold of, always returned calls if any messages left, kept informed of any developments...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:14 PM 24/09/2018 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE73

Derby, DE21

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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Hannells