Grants Independent Estate Agents
4.9/5, 833 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction

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Latest Reviews

 View all Reviews 833
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
2nd Dec 2023
reviewed by 'AimeeDelamare'
“Excellent service from Jemma and team! Kept us up to date during a very difficult transition between housing, and found ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 114 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“Highly Experienced Residential Property Manager...”

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Jan 30,2020
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Stephanie
By: 'Alastair'
Jan 30,2020
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Stephanie has bags of property management experience, interacts well with tenants and is happy to accept input & suggestions as to how our properties are managed....
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“I've been using Grants for several Years to m......”

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Jan 30,2020
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Stephanie
By: 'Andrew'
Jan 30,2020
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I've been using Grants for several Years to manage my property and they've never let me down yet. Stef in particular always goes above and beyond whenever needed, she's the ultimate professional!...
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“Fantastic property management for our flats. ......”

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Jan 30,2020
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Stephanie
By: 'Chet'
Jan 30,2020
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Fantastic property management for our flats. Stef has years of experience and a great customer manner. Highly recommended by us ....
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“Great service...”

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Jan 30,2020
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Stephanie
By: 'Chris'
Jan 30,2020
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The service received from Stef has been fantastic for the 3 years I've been renting my flat. Always really helpful & great communication. Highly Recommended!...
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“Grants (Stephanie Hazley in particular) has p......”

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Jan 30,2020
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Stephanie
By: 'Paul'
Jan 30,2020
0 people found
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Grants (Stephanie Hazley in particular) has provided me with excellent service over the years. I really appreciate that she informs me of issues immediately, responds immediately to my queries and requests and suggests the best approach for getting those issues sorted in the quickest and ...
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“Stef is proactive and expedient in arranging ......”

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Jan 30,2020
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Stephanie
By: 'Lesley'
Jan 30,2020
0 people found
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Stef is proactive and expedient in arranging for issues to be resolved. There isn't anything I've asked her to do that has not been done....
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“I have used Grants for many years and have fo......”

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Jan 30,2020
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Stephanie
By: 'Marc'
Jan 30,2020
0 people found
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I have used Grants for many years and have found their service to be efficient throughout from finding a tennant to managing the property. I would be happy to reccommend...
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“Stef is great - brilliant communication, reli......”

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Jan 30,2020
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Stephanie
By: 'Laura'
Jan 30,2020
0 people found
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Stef is great - brilliant communication, reliability even better. A fantastic team member, quick, efficient and understanding. Has been our contact for three years and consistently understands and attends to tenant's needs....
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“Stephanie Hazley/ Grants Weybridge Has been ......”

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Jan 29,2020
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Stephanie
By: 'Capt'
Jan 29,2020
0 people found
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Stephanie Hazley/ Grants Weybridge Has been looking after my flat on Weybridge and keeping me updated on all and more than is required from an agent; a great person , very professional. What I appreciate most is she will always try to minimise cost of any ...
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“Grants is an excellent lettings agency to dea......”

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Jan 29,2020
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Stephanie
By: 'Angela'
Jan 29,2020
0 people found
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Grants is an excellent lettings agency to deal with, and Stef in particular is extremely efficient and effective in her role as property manager. She sorts out any issues promptly and without fuss, and I am assured that my property is in good hands....
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“Grants - A landlords view....”

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Jan 29,2020
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Stephanie
By: 'David'
Jan 29,2020
0 people found
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Grants have been great agents - I have been dealing with them for a number of years and would recommend them. I opted for the fully managed service and so glad I did. Stef especially has been superb - If anything is needed... time after ...
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“Excellent Experience...”

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Dec 23,2019
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Stuart Beauchamp
By: 'Jonathan'
Dec 23,2019
0 people found
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We cannot speak highly enough of the service and professionalism of Stuart and his team. They were absolutely first class and I would certainly recommend them and use them again....
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“Stuart & his team have been very friendly com......”

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Dec 23,2019
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Stuart Beauchamp
By: 'janet'
Dec 23,2019
0 people found
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Stuart & his team have been very friendly communicated well with us , Which has made the whole process so much easier , This is the Second time we have used them . Huge thanks to the whole team at Addlestone for everything they have done . Janet 23/12/2019...
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“A totally professional company. Excellent pro......”

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Dec 09,2019
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Gareth
By: 'David'
Dec 09,2019
0 people found
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A totally professional company. Excellent property photographs which really displayed the it to maximum effect. Extremely helpful and friendly staff who arranged numerous viewing which resulted in a satisfactory sale. I would totally recommend Grants to anyone trying to sell their property....
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“Very efficient & informative. Communicated we......”

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Dec 02,2019
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Stuart Beauchamp
By: 'Mark'
Dec 02,2019
1 people found
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Very efficient & informative. Communicated well & made the whole process extremely easy & hassle free. Would definitely recommend them....
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“The team excelled!...”

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Nov 21,2019
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Stuart Beauchamp
By: 'Ashleigh'
Nov 21,2019
1 people found
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Stuart and his team went above and beyond for me, They were up against the odds with unhelpful tenants on viewings for the property but never showed how tiresome this was for them. They worked hard at getting the right price on the property and ...
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“Grants of Woking have been incredibly helpful......”

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Nov 13,2019
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Gareth
By: 'Jane'
Nov 13,2019
1 people found
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Grants of Woking have been incredibly helpful to me both in the sale of my current property and my purchase. What I thought would be straight forward took 10 months to complete which was absolutely nothing to do with Grants, I got upset but Gareth and ...
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“Company is very pleasent to deal with...”

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Nov 08,2019
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Stephanie
By: 'Michael'
Nov 08,2019
0 people found
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Company is very pleasent to deal with. I did not think I would be getting such good service. Great response times , very helpful, very friendly. Stephanie is my account manager I feel very lucky to be dealing with such a friendly company....
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“The staff at Grants have been very friendly a......”

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Oct 23,2019
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Neal
By: 'Vanda'
Oct 23,2019
0 people found
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The staff at Grants have been very friendly and professional and the sale of our home has gone very smoothly. I would not hesitate to recommend this company....
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“Cannot fault Grants so far. I have recently ......”

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Oct 15,2019
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Abby
By: 'Jo'
Oct 15,2019
0 people found
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Cannot fault Grants so far. I have recently dealt with Abby for the letting our our flat. She responds quickly to my queries and deals with any issues efficiently. Very happy so far!...
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“Lettings Experience...”

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Sep 11,2019
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Abby
By: 'Lisa'
Sep 11,2019
0 people found
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Abby was always polite and friendly and quick to respond to queries - I had a couple of issues after moving in which were resolved very quickly. Would recommend...
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“Awesome Abby!...”

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Aug 20,2019
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Abby
By: 'Edward'
Aug 20,2019
0 people found
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Abby is phenomenal at her job. Professional, hard working and extremely efficient. She knows the market inside out and has a vast amount of experience, which makes the process of finding a new tenant so easy. You can waste time and money with Agents, but ...
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“Agnes is great and really seems to care about......”

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Aug 08,2019
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By: 'Monica'
Aug 08,2019
1 people found
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Agnes is great and really seems to care about helping people find a suitable home. Plus, she kept us in the loop through the whole process, which was really appreciated. Definitely recommend!...
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“Best Agent EVER!!...”

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Aug 07,2019
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Abby
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Stephanie
By: 'REBECCA'
Aug 07,2019
0 people found
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absolutely brilliant best estate agent i have ever dealt with. Abby was exceptional in knowing the market, best advice ad enabling us to secure the flat of our dreams! Absolutely outstanding....
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“Great Letting Agent...”

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Aug 05,2019
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Stephanie
By: 'Patrick'
Aug 05,2019
0 people found
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Stef Hazley always goes the extra mile to help us with the often complex issues of resolving issues within the flat and communal areas. This often involves liaison between us, the residents Assosiation, the landlord and third parties such as plumbers and roofers....
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“A smooth sale of our property from start to f......”

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Jul 29,2019
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Neal
By: 'Marthe'
Jul 29,2019
0 people found
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A smooth sale of our property from start to finish and with continual support throughout. Feel we got the best possible price and we have Grants to thank for that....
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“Pleasant move...”

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Jul 25,2019
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Abby
By: 'Elis'
Jul 25,2019
0 people found
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My Partner and I were so pleased to have found Abby Taylor . She was very friendly from the first moment we met with her . As we wanted to see other properties to rent before our final decision , we called her back a few days later ...
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“Patient, friendly and helpful from start to finish...”

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Jul 23,2019
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Neal
By: 'Ashley'
Jul 23,2019
1 people found
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Service from enquiring online to exchange has been faultless (about to complete). Our original enquiry was replied to within a matter of hours. James was really flexible with our viewing requests and last minute changes! He was on hand anytime on the phone or emails, ...
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“10/10 service from Grants from start to finis......”

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Jul 12,2019
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Abby
By: 'Gareth'
Jul 12,2019
0 people found
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10/10 service from Grants from start to finish. After speaking with Abby regarding a property I had seen online and discussing my needs and very tight timescale, she lined me up to see a property last week that I have moved into today. The process was ...
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“On behalf of my mother, Avril Robson...”

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Jul 12,2019
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Stephanie
By: 'Avril'
Jul 12,2019
0 people found
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Reviewing on behalf of my mother, Avril Robson, who is very impressed with Stef and very happy, so far, with the outcome....
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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