Franklyn James
4.8/5, 703 reviews
96% recommended
94% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction

Property Features

We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Estate Agents specialising in East London covering Canary Wharf, Docklands, Limehouse, Wapping and Bow

Latest Reviews

 View all Reviews 703
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £27,000 £1,250,000
Lettings 97% 97% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 3 263 17 123 1 131 2 36 6
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Franklyn James Image 1
Franklyn James Branches (view all 2)
Docklands, E14
Limehouse, E14

“I have rented with Franklyn James for the pas......”

Share on :
May 20,2021
Minithumbup
Staff profile picture
Gary
By: 'Julian'
May 20,2021
0 people found
this helpful
I have rented with Franklyn James for the past two years and have been very satisfied with the service. They have been quick to respond to emails and have sorted all maintenance issues as they arose. Overall a very pleasant experience....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Hard working and motivated...”

Share on :
May 20,2021
Minithumbup
Staff profile picture
George
By: 'Liesl'
May 20,2021
0 people found
this helpful
We recently purchased a property in Rotherhithe and George Ward was the Lettings Negotiator on the deal. Initially we were helped by Khoa Phung from the same agency and both George and Khoa were incredibly helpful throughout the process. George really nurtured the deal across ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding Service...”

Share on :
May 19,2021
Minithumbup
Staff profile picture
Mark
By: 'Zarah'
May 19,2021
0 people found
this helpful
From the start Mark has been friendly, profressional and helpful and left no stone unturned. He has been available whenever we had any questions and is very responsive. He managed to get us a great deal on an amazing flat and has made this whole ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Property Management...”

Share on :
May 19,2021
Minithumbup
Staff profile picture
Gary
By: 'Helen'
May 19,2021
0 people found
this helpful
Gary has been looking after my flat for a number of years and he is an incredibly professional and dedicated Property Manager - always going above and beyond....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional and efficient dealings. Friendly......”

Share on :
May 19,2021
Minithumbup
Staff profile picture
Mark
By: 'edward loye'
May 19,2021
0 people found
this helpful
Professional and efficient dealings. Friendly also. All queries dealt with in a timely manner. Would use again. A highly recommended agent....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing service!...”

Share on :
May 19,2021
Minithumbup
Staff profile picture
Mark
By: 'Liliana Leal'
May 19,2021
0 people found
this helpful
The flat that I just rented was manage by Mark K. Since the beginning Mark has been very friendly, professional and helpful. I am a nurse and I re scheduled the viewing a couple of times and Mark was amazing and very comprehensive. He has ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Property Management Pro's...”

Share on :
May 18,2021
Minithumbup
Staff profile picture
Gary
By: 'Matt'
May 18,2021
0 people found
this helpful
Great knowledge and very reactive when it comes to maintaining and managing tenants. Would highly recommend there property management services....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark was very helpful, communicative and resp......”

Share on :
May 17,2021
Minithumbup
Staff profile picture
Mark
By: 'Simran'
May 17,2021
0 people found
this helpful
Mark was very helpful, communicative and responsive in helping me secure a good flat! He helped iron out concerns and hiccups and was thorough in follow-up!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been using Franklyn James, for my properties in ......”

Share on :
May 16,2021
Minithumbup
Staff profile picture
Gary
By: 'Chaudery'
May 16,2021
0 people found
this helpful
I have been using Franklyn James, for my properties in Limehouse for the last 7 years. There is a reason, I have stuck with this company for so long, they are very professional, and dedicated to their role; when they say things will get done, it ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you George...”

Share on :
May 16,2021
Minithumbup
Staff profile picture
George
By: 'Janusz'
May 16,2021
0 people found
this helpful
We want to thank George Ward for this great job and involvement in selling our property. He was very helpful and dedicated helping us on every stage of our co-operation. Both during the initial process of arranging the viewings, and negotiating the details with the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a pleasure working with George on our ......”

Share on :
May 16,2021
Minithumbup
Staff profile picture
George
By: 'George'
May 16,2021
0 people found
this helpful
It was a pleasure working with George on our recent property purchase. George is very professional, responsive and focused on getting a process completed on time. Highly recommended....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark has been extremely helpful!...”

Share on :
May 13,2021
Minithumbup
Staff profile picture
Mark
By: 'Ayotunde'
May 13,2021
0 people found
this helpful
Called about a one bed property on Rightmove advertised by Franklyn James, and Mark Kimber from there managed to get me a viewing the very next day. He answered all my queries about the property, discussed my situation with me and eventually helped my offer ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Good service, flexible and efficient. The qua......”

Share on :
May 13,2021
Minithumbup
By: 'EGiles'
May 13,2021
0 people found
this helpful
Good service, flexible and efficient. The quality of properties available is good. They dealt with the sale competently and communication throughout was good....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Exceptional Client Service!...”

Share on :
May 13,2021
Minithumbup
Staff profile picture
Mark
By: 'Lwandle'
May 13,2021
0 people found
this helpful
Mark reached out to me on a Monday morning following an enquiry I had made on the weekend. He organised a viewing on the same Monday and by day end I had an accepted offer! Thank you for an efficient and seamless process and great ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark is the best Agent ever, I posted my quer......”

Share on :
May 12,2021
Minithumbup
Staff profile picture
Mark
By: 'kirti'
May 12,2021
0 people found
this helpful
Mark is the best Agent ever, I posted my query , and same day I got the response and within one day he showed me 3 awesome house and exactly as per my requirement. I was very happy with the fastest response ....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark was really helpful, friendly and respons......”

Share on :
May 12,2021
Minithumbup
Staff profile picture
Mark
By: 'Noelia'
May 12,2021
0 people found
this helpful
Mark was really helpful, friendly and responsive. Overall I had a very pleasant renting experience. I highly recommended Mark kimber and Franklyn James....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark really understood our requirement and sh......”

Share on :
May 12,2021
Minithumbup
Staff profile picture
Mark
By: 'Roshani'
May 12,2021
0 people found
this helpful
Mark really understood our requirement and showed us the right property. He is a great estate agent and is very approachable and been extremely helpful in the entire process moving....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thoroughly impressed with the Franklyn James team....”

Share on :
May 05,2021
Minithumbup
Staff profile picture
Gary
By: 'Caroline Smith'
May 05,2021
0 people found
this helpful
I have been thoroughly impressed with the team at Franklyn James in Limehouse. I have never had a full management service before but decided that I wanted to have one as my previous, long-standing tenant was moving out and with disruptions due to COVID I ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Tenancy cancelled day before Move in date!...”

Share on :
May 02,2021
Minithumbdown
By: 'Leng'
May 02,2021
0 people found
this helpful
We had agreed a tenancy through this agency and completed all the referencing. The day before we were due to move in the Tenancy agreement was revoked because the landlord was doing her own personal viewings and therefore changed her mind. Whilst this is not ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Although the process was very long and dragge......”

Share on :
Apr 28,2021
Minithumbup
Staff profile picture
George
By: 'Ben'
Apr 28,2021
0 people found
this helpful
Although the process was very long and dragged on, George/Khoa managed the dialogue between myself and the counterparty brilliantly and made the whole process far less painful than it would have otherwise have been. Has been a pleasure working with them and Franklyn James...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Rented with Franklyn James for 4 years, alway......”

Share on :
Apr 21,2021
Minithumbup
Staff profile picture
Denisa
By: 'Cos'
Apr 21,2021
0 people found
this helpful
Rented with Franklyn James for 4 years, always got very quick responses from Denisa, Garry and team. The few issues that we reported were promptly addressed by highly qualified professionals that Franklyn James sent over. Definite recommendation....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Anthony was a great help from start to finish......”

Share on :
Apr 21,2021
Minithumbup
By: 'Francesca'
Apr 21,2021
1 people found
this helpful
Anthony was a great help from start to finish when I was looking to rent a property. Even with the awkwardness of not being able to view the property because of Covid logistics, he made the whole process easy and with fantastic communicate throughout....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“If you are looking for an agent... use Franklyn Jams...”

Share on :
Apr 20,2021
Minithumbup
By: 'Shayne'
Apr 20,2021
0 people found
this helpful
Antony, Lee, Tanzila and the Franklyn James team have made my lettings process extremely smooth. I used FJ to purchase my flat, where the process was great, and then a couple of years later, to let it out after I moved abroad. The process was ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I can recommend FJ on two fronts. I think i'm......”

Share on :
Apr 20,2021
Minithumbup
Staff profile picture
Joanna
By: 'Andrew Ward'
Apr 20,2021
0 people found
this helpful
I can recommend FJ on two fronts. I think i'm right in saying i'm their oldest client in that they have managed my properties for over 15yrs. The flats have been well maintained & my vacancy factor has been kept low . Honestly i can say i ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Contacted Mark towards the end of February 20......”

Share on :
Apr 02,2021
Minithumbup
Staff profile picture
Mark
By: 'Zahid'
Apr 02,2021
0 people found
this helpful
Contacted Mark towards the end of February 2021 for a flat to rent in Canary Wharf. One was identified and viewed virtually and agreed upon within 3 weeks. Mark took all the hassle of doing the paperwork, contracts etc by preparing them himself leaving me to just ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional and polite...”

Share on :
Apr 01,2021
Minithumbup
Staff profile picture
James
By: 'Anand'
Apr 01,2021
0 people found
this helpful
Very good team in Franklyn James estate agents, and our agent Mr James Cooper was very professional and efficient. Managed to secure a deal for letting in very quick time. Very kind enough also to deliver the keys at the property itself. Very happy with ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark was very helpful through the process of ......”

Share on :
Mar 29,2021
Minithumbup
Staff profile picture
Mark
By: 'Lara'
Mar 29,2021
0 people found
this helpful
Mark was very helpful through the process of trying to rent an apartment, from the first conversation and viewing up till the process was completed. And also answering all my questions....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Proactive, polite and friendly...”

Share on :
Mar 26,2021
Minithumbup
Staff profile picture
Denisa
By: 'Ali'
Mar 26,2021
1 people found
this helpful
We recently moved to Franklyn James from another letting agent and have been very impressed so far. The team have been very proactive in getting the flat rented and our property manager Denisa has been particularly good - she is efficient and polite and we ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“James was amazing from start to finish when h......”

Share on :
Mar 24,2021
Minithumbup
Staff profile picture
James
By: 'Bryan'
Mar 24,2021
0 people found
this helpful
James was amazing from start to finish when helping me find my new home to rent. While showing the property he was very informative and showed off the place, we spoke a lot during the show around and I expressed how much I liked the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“All my friends were surprised that I found a ......”

Share on :
Mar 24,2021
Minithumbup
Staff profile picture
James
By: 'Nimesh'
Mar 24,2021
0 people found
this helpful
All my friends were surprised that I found a great place so quickly. But I don't blame them since they didn't have an agent like James. James was quick to answer any questions I had and he made the whole process easy and smooth. Couldn't ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James

Regional Awards won by Franklyn James

Individual Branch Awards

London, E14

London, E14



Get in touch with

Franklyn James

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn