97% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
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Jane
(74)
Jason
(33)
Steven
(27)
Leah
(25)
Nicola
(22)
Amelia
(20)
Alexandra
(18)
Catherine
(15)
Sheryl
(13)
Toby
(10)
Jules
(10)
Jonty
(8)
Carol
(7)
Chuk
(3)
Brendan
(3)
Lee
(3)
Oliver
(2)
Lucy
(2)
Ben
(2)
Jasmine
(2)
Kate
(1)
Lily
(1)
Luke
(1)
Greg
(0)
Sally
(0)
Melinda
(0)
Joe
(0)
Jessica
(0)
Armani
(0)
Holly
(0)
Callum
(0)
Erin
(0)
Leila
(0)
Megan
(0)
Latest Reviews
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a
reviewed by 'Elliot'
Featured Review
a
reviewed by 'Josh'
Featured Review
a
reviewed by 'Andrew'
Featured Review
a
reviewed by 'Hughes'
11th Jun 2024
reviewed by 'Alison Brunsdon'
10th Jun 2024
reviewed by 'Duncan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £55,000 | £1,800,000 |
| Lettings | 94% | 96% | £450 | £5,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 72 | 6 | 106 | 10 | 73 | 2 | 58 | 2 | 24 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Images & Videos
Featured Review
a
Apr 25,2024
Apr 25,2024
0
people found
this helpful
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Recently sold our property with FHP after spending some time carefully choosing an agent to help us navigate a slow market. FHP not only offered competitive rates but also provided a through hands on experience from start to finish. Jane dealt with the whole sale ...
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Apr 25, 2024
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Dear Elliot, Thank you for taking the time to write a review. Jane will be delighted with your kind words. Best wishes, Carol O'Grady ...
Featured Review
a
Apr 15,2024
Apr 15,2024
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Extremely quick and attentive in finding suitable tenant. Communications were detailed and timely. I have been with FHP for several years and this is the standard which FHP set. Thank you....
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Apr 15, 2024
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Dear Josh, Thank you for your review, I am pleased you are happy with the service provided. Toby will be delighted with your kind words. Best wishes, Carol O'Grady ...
Featured Review
a
Mar 25,2024
Mar 25,2024
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Outstanding rental experience with FHP. The standard of the house and the ongoing support throughout my rental period was second to none. Nicola and Jasmine are incredibly professional and personable agents. I'd highly recommend FHP....
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Featured Review
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Apr 10,2024
Apr 10,2024
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Jason and Jane from FHP were brilliant throughout the whole process of buying a family home in The Park. Jason was very knowledgeable on the area and found us several suitable properties to look around. Jane was pivotal in ensuring the process was as smooth ...
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Apr 10, 2024
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Thank you for writing a lovely review. Jason and Jane will be delighted with your comments. Please do not hesitate to contact us again if you need further assistance. Best wishes, Carol O'Grady ...
Feb 21,2022
Feb 21,2022
0
people found
this helpful
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Professional, friendly service.
The service I have received from FHP Living has been exceptional. Nothing is too much trouble and the responses to any of my queries or requesting their professional guidance was immediate. Such a friendly, professional service! I have no hesitation in recommending ...
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Feb 21,2022
Feb 21,2022
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We have just sold a property through FHP and can't recommend them enough. Jane and Jason helped with what could have been a stressful transaction by smoothly overcoming obstacles for us in the background. They went above and beyond to assist with issues that arose. ...
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Feb 21, 2022
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Dear Chloe, Thank you for your kind remarks. Jane will be delighted with your comments.
regards, Carol O'Grady ...
Feb 21,2022
Feb 21,2022
0
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Great job with property sale & management! Highly recommended. Thank you for making this process easier and faster, Elliot & team....
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Feb 17,2022
Feb 17,2022
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Daniel has been amazing with a tenancy transfer. No fuss, efficient and just got the job done. Thank you....
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Feb 08,2022
Feb 08,2022
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Great Professional Service
The team are friendly and easy to reach.
We have one of our property let by them and would definetly use again for other properties....
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Feb 11, 2022
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Dear Suri, Thank you for your kind remarks. The team will be delighted with your comments. ...
Feb 01,2022
Feb 01,2022
0
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I'm very happy with the way FHP manage the letting and management of my property. Very responsive to issues, very good communications and prompt service. I have used them for 6 years now and have never had any concerns. Catherine recently helped me deal with some ...
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Dec 23,2021
Dec 23,2021
1
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Initially we were planning to go with another estate agent, but Jane persuaded us to speak to Jason first. We were so glad we did. Jason’s confidence in selling our property at the right price, his knowledge of the local market and professionalism convinced ...
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Dec 24, 2021
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Thank you so much for the lovely review, Jason and I really appreciate it. I hope you have a fabulous Christmas and happy New Year ...
Nov 24,2021
Nov 24,2021
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I just want to thank carol for her fantastic service. Carol is so lovely, she is always at the end of the phone to answer any questions and I was greeted with a warm and friendly tone on every call. Nothing was ever too much ...
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Nov 24, 2021
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Dear Antonia, thank you for your kind comments. Please do not hesitate to contact me or the team if we can be of any further assistance.
Best Wishes, Caro ...
Nov 23,2021
Nov 23,2021
1
people found
this helpful
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I would like to take this time to extend my infinite gratitude to Ms. Carol O’Grady from FHP living- City Centre. Carol was very nice, supportive, and helpful during an unfortunate living situation I had endured this past year!
I’m an international student ...
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Nov 24, 2021
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Dear Cindy, Thank you for your kind remarks.
Best wishes,
Carol ...
Jul 17,2021
Jul 17,2021
1
people found
this helpful
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First class service throughout. Elliott knows the Nottingham City Centre market exceptionally well, superb photos, Elliott introduced serious buyers to the property, we accepted an offer within a week, the sale proceeded to Completion swiftly. Many thanks!...
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Jan 17,2021
Jan 17,2021
1
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If I could give it 0 I would.
I phoned interested about a property and the lady asked me where I would get the income from without even telling me about the property, the patronising manner in which they talk to people is disgusting. When I ...
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Jan 18, 2021
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I am sorry you feel that you have not dealt with, in a courteous manner. FHP Living always tries to deliver good customer service. Please can you contact me so we can discuss this further?
Carol O'Grady
Office Manager ...
Oct 24,2020
Oct 24,2020
1
people found
this helpful
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My son moved into a flat managed by FHP Lettings. The lease started on 1st September and he did not move in until the end of September. When he arrived his room had not been cleaned, had no key, there was no hot water pressure, ...
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Jul 10,2020
Jul 10,2020
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A long haul through difficult times with the sale but I was kept informed all along by my agent Elliot Brown at FHP Living Nottingham. 5 ***** from me for Elliot and FHP....
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Jan 18, 2021
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Dear Greg,
Thank you for your comments, I will pass them onto Elliot.
Best Wishes and stay safe and well. ...
Apr 29,2020
Apr 29,2020
1
people found
this helpful
this helpful
After several failed attempts to unblock the loo myself, I had to call FHP for help, which I did shortly after breakfast. Before even thoughts of lunch and despite the lock-down, a brave and concerned man arrived with a plan for the pan. Loo & behold, ...
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Apr 28,2020
Apr 28,2020
1
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Although our purchase process was a lengthy one we were continually pleased with the service and updates we recieved from FHP Livng and especially happy with the help, professionalism and 'extra mile' provided by Elliot Brown who eventually completed our sale. Many Thanks Elliot!
Kind ...
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Apr 25,2020
Apr 25,2020
4
people found
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FHP living is one of the worst letting agencies I have ever come through. They just want to make money and provide awful service. I'm a student at the University of Nottingham and I had rent out a flat through FHP living agency, They canceled ...
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Attachments
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May 15, 2021
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Hi Sparsh,
I am in the same situation.
Did you get your refund?
Thank you ...
Aug 30,2019
Aug 30,2019
1
people found
this helpful
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Had an absolutely awful experience with them.
Misleading and conceal information - absolutely unethical, potentially on the edge of being illegal.
To find out some details about prospective purchase you have to create a new - fake email and email them with a query .
Disgrace ...
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Aug 20,2019
Aug 20,2019
3
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Absolutely terrible service. FHP Living make sure to make as much money off of the tenants as possible. While payments disputes are understandable, the customer service was abysmal. The agents I interacted with were rude exceptionally condescending. Terrible experience, would not rent through FHP again....
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Dec 11,2018
Dec 11,2018
2
people found
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I am very disappointed with the service provided by the landlord and agency. I had rented a 2 bedroom flat in the city centre of nottingham very close to their office. I must admit that the flat was in very bad condition when we first moved ...
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Comment on agent fees
TERRIBLY BAD
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Nov 21,2018
Nov 21,2018
0
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Very friendly helpful professional rental service. Good clear communication with quick responses and issues resolved with ease.
Supportive team, overall good experience....
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Comment on agent fees
Reasonable
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Apr 28,2017
Apr 28,2017
6
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shocking...... all they care about is getting your money. the guy that runs the office... Jonti? is a waste of space... plenty of others student lettings places available... keep clear of this one!...
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Aug 19,2016
Aug 19,2016
8
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Awful awful awful company. They accepted our application fees but ended up giving the flat to a previous tenant who had visa issues. They lied about our our terms and condition being sent to them. Not professional they just care about getting more money....
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What agent could do to change your mind?
BadAttached Filesnbsp;
Comment on agent fees
Bad
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Aug 31, 2019
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Avoid at all cost. Worst ever company. 0% professionalism cant even call them a property agent just a project to fill their money hunger. I've experiences with many agents as I have moved to many placed during my study from high school to post grad. This is the worst! worst I ever seen.They dont give a sh*t to other thing else. Find other company or contact the landlord directly. ...
Feb 11,2014
Feb 11,2014
0
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The agency has been very good with the recent repairs needed. I've had a new oven, and some very effective heating problems resolved with the help of a fabulous staff member named Carol O'Grady. Both the workmen & Carol have been fantastic, I really couldn't have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact:
Carol O'Grady Office Manager
Last updated at 4:37 PM 05/03/2024 by allAgents
Carol O'Grady Office Manager
Best Overall Small Chain in the UK 
Best Letting Agent in West Bridgford 
Best Estate Agent in Nottingham 
