Ezytrac Property Management
4.8/5, 402 reviews
93% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by ... show more We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and Forget. Everything we do we want it to be set up for you in such a way that you can forget about your property on a day-to-day basis. Focus on the important things in life and let the team handle the day-to-day for you.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £395 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
92 3 195 23 4 0 28 1 53 3
Areas covered
  • LN1
  • SE8
  • SE3
  • SE16
  • M15
  • NW9
  • E16
  • UB8
  • M1
  • E14
  • WA2
  • SE10
  • CR0
  • E3
  • S41
  • WF13
  • NG16
  • S3
  • SW18
  • BD2
Address

Suite 8, Regatta House
Lincoln
Lincolnshire
LN6 3QR
01522-503717

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Very fast...”

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Jun 19,2019
Minithumbup
Robert
By: 'Javier'
Jun 19,2019
4 people found
this helpful
Robert was very diligent in solving my leak. He addressed the issue very fast, and always responded to emails promptly. Highly recommended....
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Was this helpful? Yes

“Property Purchase...”

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Jun 19,2019
Minithumbup
Caroline
By: 'CV'
Jun 19,2019
2 people found
this helpful
Caroline was on the ball and exceptionally good at following up and keeping a tight hand on all parties and the chain of events. Made the transaction much easier and was much appreciated! Very good at what she does....
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Comment on agent fees
Standard
Was this helpful? Yes
By: Caroline Bevis
Jun 19, 2019
View all comments (1)
Many thanks for your kind words. We always appreciate knowing that we are doing a good job and that you are pleased in the way you were looked after through the entire process. Many thanks once again ...

“Property Purchase...”

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Jun 19,2019
Minithumbup
By: 'CV'
Jun 19,2019
2 people found
this helpful
Helen has been very efficient and follows up on all related matters concerning the tenant and the new process for me as landlord. Very impressed!...
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Comment on agent fees
Standard as per market
Was this helpful? Yes
By: Helen*
Jul 03, 2019
View all comments (1)
Many thanks for your kind words. We always appreciate knowing that we are doing a good job and that you are pleased in the way you have looked after through the entire process. Many thanks once again ... ...

“Great service...”

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Jun 19,2019
Minithumbup
Rachel
By: 'Jane'
Jun 19,2019
1 people found
this helpful
Rachel provides an excellent service for the accounts team at Ezytrac. She is very helpful and responds promptly to all my inquiries. Rachel communicates clearly and enables us to understand and manage the accounts smoothly. Thanks Rachel. We appreciate your help....
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Was this helpful? Yes

“Perseverance with good communication...”

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Jun 19,2019
Minithumbup
Caroline
By: 'Tal'
Jun 19,2019
1 people found
this helpful
Caroline was very helpful at chasing up a problem of mis-information and getting to the bottom of it. She was quick to respond and communicated well....
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Comment on agent fees
Good
Was this helpful? Yes
By: Caroline Bevis
Jun 27, 2019
View all comments (1)
Many thanks, Tal for your kind words. I am always happy to help any of our clients at any time ...

“First Class Estate Agent...”

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Jun 19,2019
Minithumbup
Caroline
By: 'Charlotte'
Jun 19,2019
2 people found
this helpful
I have recently dealt with Caroline and would like to say what an outstanding job she did of seeing the sale through to completion, she kept all parties up to date and went above and beyond on what wasn't the easiest of sales. Hope to ...
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Was this helpful? Yes

“Fast responsive service...”

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Jun 19,2019
Minithumbup
Olivia
By: 'Bruce'
Jun 19,2019
2 people found
this helpful
This is our first rental of our first property. EzyTrac have been a dream to work with, especially Olivia Aloi, who has made our finding our first tenant and getting them into the property rapidly, less than 3 weeks after completion on the property, so easy. ...
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Comment on agent fees
I have little experience of the letting property but the fees seem lower than the standard.
Was this helpful? Yes

“Thanks to Ezytrac...”

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Jun 19,2019
Minithumbup
Caroline
By: 'Karolis'
Jun 19,2019
1 people found
this helpful
Very easy to deal with, always happy to help and very quick to respond to any queries.I would highly recommend....
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Was this helpful? Yes
By: Caroline Bevis
Jun 27, 2019
View all comments (1)
Many thanks, Karolis. We are always here to help with anything that you need clarifying or are concerned about. You know where we are if you need us again. Many thanks ...

“Very Pleased...”

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Jun 18,2019
Minithumbup
By: 'New'
Jun 18,2019
2 people found
this helpful
Aisha was extremely helpful throughout the whole process, even when it came to making amends to the contract, the whole process was smooth and there were no hiccups along the way. Very glad for her help and how easy it was to contact her and ...
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Was this helpful? Yes

“Comprehensive, efficient and kind...”

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Jun 17,2019
Minithumbup
By: 'Faviola'
Jun 17,2019
1 people found
this helpful
Helen is always there to help in the most efficient way. She is able to understand their clients needs and find the right solution for tenants and landlords. Thank unforeseen all your hard work Helen...
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Was this helpful? Yes
By: Helen *
Jun 17, 2019
View all comments (1)
Hi, thank you for your really kind review. It has been a pleasure in assisting you with the renewal of your tenancy and I hope to continue delivering great results in the future. Please let us know if there’s anything else we can do to make our service even better. Kind regards Helen ... ... ... ... ...

“Lovely, as always!...”

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Jun 14,2019
Minithumbup
By: 'Mohamed'
Jun 14,2019
2 people found
this helpful
Helen was, and has been, wonderfully professional for every occasion when we've needed her guidance during tenancy renewals. She continues to be a wonderfully helpful professional who responds to a growing number of inquiries promptly and with consideration....
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Comment on agent fees
No complaints whatsoever.
Was this helpful? Yes
By: Helen *
Jun 14, 2019
View all comments (1)
Hi, thank you for your really kind review. It has been a pleasure in assisting you with the renewal of your tenancy and I hope to continue delivering great results in the future. Please let us know if there’s anything else we can do to make our service even better. Kind regards Helen ... ... ... ...

“great service angela moore...”

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Jun 14,2019
Minithumbup
Angela
By: 'jackson'
Jun 14,2019
2 people found
this helpful
We have had great service supplied here , someone who does what they say, and kept us informed each step of the way , many thanks for your help...
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Was this helpful? Yes

“Plumbing issue...”

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Jun 14,2019
Minithumbup
By: 'jacquie'
Jun 14,2019
2 people found
this helpful
I am a very long term private tenant and find the maintenance team to be very helpful especially given how busy they are Holly was very helpful and my issue was resolved and we are very satisfied with the outcome...
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Comment on agent fees
N/A
Was this helpful? Yes

“review...”

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Jun 14,2019
Minithumbup
By: 'Horatiu'
Jun 14,2019
1 people found
this helpful
Helen is very responsive and helpful. All procedures went smoothly and she informed me properly and quickly, every time I needed clarifications....
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Was this helpful? Yes
By: Helen *
Jun 14, 2019
View all comments (1)
Hi, thank you for your really kind review. It has been a pleasure in assisting you with the renewal of your tenancy and I hope to continue delivering great results in the future. Please let us know if there’s anything else we can do to make our service even better. Kind regards Helen ... ... ... ...

“Thanks for Negotiating Sale!...”

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Jun 14,2019
Minithumbup
Caroline
By: 'landlord_2019'
Jun 14,2019
2 people found
this helpful
Caroline has, as always, worked tirelessly to ensure that a recent property sale went through. She consistently nudges both parties, to make sure progress is being made and always brings a positive attitude. Im very grateful to you Caroline for working hard on my behalf ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Caroline Bevis
Jun 17, 2019
View all comments (1)
As always we are always more than happy to look after you whether it be a sale or in the management of your properties. Many thanks for your wonderful words and I am pleased that you are happy with the level of service I have provided. We are always happy to help. ...

“Leaves no stone unturned...”

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Jun 13,2019
Minithumbup
By: 'Malar'
Jun 13,2019
3 people found
this helpful
I am very appreciative to have Holly Johnson as my Property Maintenance Coordinator at Ezytrac. I can turn to her for help and I can be sure that she will keep going and stay the course to clarify any questions I may have. This is ...
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Comment on agent fees
good
Was this helpful? Yes

“On the ball !...”

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Jun 12,2019
Minithumbup
By: 'malar'
Jun 12,2019
1 people found
this helpful
I know that Helen * takes her responsibilities seriously. Competent and professional, I have no worries that my properties are in good hands. She plans and makes the effort to go the extra mile....
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Comment on agent fees
good
Was this helpful? Yes
By: Helen *
Jun 12, 2019
View all comments (1)
Hi, thank you for your really kind review. It has been a pleasure in assisting you with the renewal of your tenancy and I hope to continue delivering great results in the future. Please let us know if there’s anything else we can do to make our service even better. Kind regards Helen ... ... ...

“Rachel Murton...”

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Jun 12,2019
Minithumbup
Rachel
By: 'Headhunter101'
Jun 12,2019
2 people found
this helpful
Rachel is my point of contact on the accounts team at Ezytrac. She is always very prompt in responding to inquiries, communicates clearly and on various occasions she has gone above and beyond in order to assist me. She is a big help in putting ...
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Was this helpful? Yes
By: Jane
Jun 19, 2019
View all comments (1)
Rachel provides an excellent service for the accounts team at Ezytrac. She is very helpful and responds promptly to all my inquiries. Rachel communicates clearly and enables us to understand and manage the accounts smoothly. Thanks Rachel. We appreciate your help. ...

“Excellent customer services in all areas...”

Share on :
Jun 11,2019
Minithumbup
Caroline
By: 'Anton'
Jun 11,2019
3 people found
this helpful
This company have managed a number of properties on my behalf over the past 4-5 years and have done so in a professional manner in all aspects from new tenancies, accounts and maintenance issues....
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Comment on agent fees
Good, they apply a further discount on multiple properties
Was this helpful? Yes
By: Caroline Bevis
Jun 13, 2019
View all comments (1)
Many thanks, Anton for your kind words. The team always appreciate knowing that they are doing a good job and that you are happy with the service we provide as a collective. Many thanks once again ...

“Prompt response and Professional...”

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Jun 11,2019
Minithumbup
By: 'Tariq'
Jun 11,2019
1 people found
this helpful
As a tenant, it's nice to find a lettings agency that cares about it's tenants as much as they do the landlords. Issues I've raised have been responded to promptly and taken seriously....
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Comment on agent fees
N/A
Was this helpful? Yes

“Efficient and welcoming...”

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Jun 11,2019
Minithumbup
By: 'Alessia'
Jun 11,2019
2 people found
this helpful
Helpful service, clear communications. I did already dealt with the agency and I consider their dealing very efficient. Very pleased to have applied for a new agreement....
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Comment on agent fees
Very helpful within all the stages of the process.
Was this helpful? Yes
By: Helen *
Jun 11, 2019
View all comments (1)
Hi, thank you for your really kind review. It has been a pleasure in assisting you with the renewal of your tenancy and I hope to continue delivering great results in the future. Please let us know if there’s anything else we can do to make our service even better. Kind regards Helen . ...

“Fast and efficient service...”

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Jun 10,2019
Minithumbup
By: 'Fiona'
Jun 10,2019
2 people found
this helpful
Holly was friendly and resolved my maintenance issues very fast. She kept me up to date on the repairs that I needed. Overall a satisfactory experience....
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Comment on agent fees
Good
Was this helpful? Yes

“Very efficient...”

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Jun 10,2019
Minithumbup
By: 'Danielle'
Jun 10,2019
0 people found
this helpful
It's rare to find personable yet professional people in the industry, however Holly is just that. As a property maintenance and refurbishment company it is important for us to build good relationships with our clients and Holly is always on hand to help us with ...
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Was this helpful? Yes

“Review...”

Share on :
Jun 10,2019
Minithumbup
Helen
By: 'Giorgia'
Jun 10,2019
1 people found
this helpful
Helen * has been most helpful during the whole process. I recommend her wholeheartedly to anyone who needs a great agent!...
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Was this helpful? Yes
By: Helen *
Jun 10, 2019
View all comments (1)
Hi, thank you for your really kind review. It has been a pleasure in assisting you with the renewal of your tenancy and I hope to continue delivering great results in the future. Please let us know if there’s anything else we can do to make our service even better. Kind regards Helen ... ...

“Helpful agents...”

Share on :
Jun 09,2019
Minithumbup
By: 'Ori'
Jun 09,2019
1 people found
this helpful
I find Helen at Ezytrac to be very helpful, professional, knowledgeable and always prompt to assist when asked. Ori H...
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Comment on agent fees
Good agent
Was this helpful? Yes
By: Helen*
Jun 10, 2019
View all comments (1)
Hi, thank you for your really kind review. Helen ...

“Outstanding service...”

Share on :
Jun 09,2019
Minithumbup
Robert
By: 'Aquarius'
Jun 09,2019
5 people found
this helpful
Robert is a great member of the Ezytrac team no mater the day or time we will always get a reply from rob very quickly which is great for us to get the go ahead on jobs and not waiting around for replys. We have ...
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“Prompt, Helpful and Efficient...”

Share on :
Jun 08,2019
Minithumbup
Philippa
Melanie
By: 'Kaleem'
Jun 08,2019
3 people found
this helpful
I am overseas and Philippa manages a couple of properties on behalf of myself. Always prompt in her responses, constructive feedback and efficient in terms of finding solutions. Would definitely recommend her to work with! I had an urgent and extremely time sensitive request for ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Very efficient !...”

Share on :
Jun 07,2019
Minithumbup
Melanie
By: 'Alison'
Jun 07,2019
1 people found
this helpful
A recent increase to the number of properties in our portfolio resulted preferential management rates but a slight delay in applying the new rates initially led to discrepancies - details of these were sent to Melanie who acknowledge receipt of the email by return and ...
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Was this helpful? Yes

“Great person to deal with!...”

Share on :
Jun 07,2019
Minithumbup
Angela
By: 'Shah'
Jun 07,2019
1 people found
this helpful
Angela has been great to deal with. Always very prompt on answering queries and resolving any outsanding issues with accounts. 5 stars from us!...
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“Professional...”

Share on :
Jun 06,2019
Minithumbup
Rebecca
By: 'Scott'
Jun 06,2019
2 people found
this helpful
Becky was very helpful when it came to sorting out maintenance issues with my property. She responded to me quickly and ensured that she took the appropriate action to remedy the issue immediately, keeping me informed of progress....
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Staff picture Caroline
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Staff picture Olivia
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Staff picture Robert
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Staff picture Philippa
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No image available Helen
Staff picture Rebecca
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Staff picture Donna
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Staff picture Melanie
(7)
Staff picture Rachel
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Staff picture Chris
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Staff picture Angela
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Staff picture Carl
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Staff picture Tim

Landlord Fees

We have 3 types of fees, as listed below:

STANDARD
Includes all the basics to meet your regulatory requirements.

London (Inside M25)

9.5% Incl VAT

Non-London (Outside M25)

12% Incl VAT

Marketing
Referencing Tenants
Dedicated Property Manager
AST Preparation & Execution via E-Sign.
Right to Rent Checks
Register Security Deposit
Ensuring Compliance
Rent Collection
Ad-Hoc Inspections*
Rent Reviews

EFFORTLESS PLUS
All the essentials for an effortless experience.

London (Inside M25)

11% Incl VAT

Non-London (Outside M25)

13.0% Incl VAT

Includes all Standard features
Photography
Utility Registration
Dedicated Renewals Manager
Repairs & Maintenance
Deposit Dispute Management
Tenancy Breach Management
Valuation & Rental Reports
Annual Portfolio Reviews

EFFORTLESS GOLD
For a truly effortless, all inclusive experience. Let us take all the hassle away!

London (Inside M25)

14% Incl VAT

Non-London (Outside M25)

16% Incl VAT

Includes all Effortless Plus features
Floor Plans, 360 Degree Tour, 3D Doll House
Full Tenant Find
12 Month Tenant Find Guarantee
Act as a Service Address
Manage Head Lease Obligations
Rent & Legal Insurance
Legal & Ombudsman
Handling of Insurance Claims
Court/Tribunal Attendance

Please visit our website for details of all services offered.
https://onboard.ezytrac.co.uk/landlords-schedule-of-services-fees-01june2019/

Tenant Fees

BEFORE YOU MOVE IN:

Holding Deposit:

A holding deposit of 1 weeks rent (Rent per calendar month x 12 / 52) will be taken in order for you to reserve the property and for us to begin referencing.

The holding deposit will be withheld if any of the following occur:

Failure of Right to Rent check

Provision of false or misleading information

You (or any relevant person including guarantor(s)) withdraw from the tenancy.

Failure to sign the tenancy agreement within the agreed time frame.

Failure for the guarantor to sign the tenancy agreement within the agreed time frame.

DURING YOUR TENANCY

Unpaid Rent: On unpaid rent interest will be charged at 3% above Bank of England base rate from the rent date due. This fee will be strictly enforced once the rent is 14 days late.
Lost Keys and Security Devices: You will be held liable for the cost of replacing any lost keys or security devices. If a lock change is required, then you will be held liable for the cost of the new lock and replacement keys.
Change of Tenants/Sharers: A fee of £50 (inclusive of VAT) will be charged per replacement tenant to cover the cost of obtaining the landlords consent, referencing, conducting Right to Rent checks and for production of new legal documents.
Change of Contract: A fee of £50 (inclusive of VAT) will be charged for each agreed change to the tenancy agreement to cover the cost of obtaining the landlords consent and for production of new legal documents.

ENDING YOUR TENANCY:

Early Termination: If you would wish to end the tenancy early before a break clause or notice period would allow, then you will be liable for the costs of re-letting the property to a new tenant(s). You will also still be responsible for any rent due until a new tenancy begins or until the break clause/notice period has expired, whichever is sooner.

Please see our website for more details
https://tenants.ezytrac.co.uk/schedule-of-fees-services-from-1st-june-2019/
Last updated at 14/06/2019, 1:35 PM by Caroline Bevis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://onboard.ezytrac.co.uk/complaints/

https://tenants.ezytrac.co.uk/complaints/
Last updated at 4:13 PM 13/06/2019 by allAgents

Awards won by Ezytrac Property Management

Regional Awards won by Ezytrac Property Management

Individual Branch Awards



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