Ezytrac Property Management
4.8/5, 402 reviews
93% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction
We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by ... show more We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and Forget. Everything we do we want it to be set up for you in such a way that you can forget about your property on a day-to-day basis. Focus on the important things in life and let the team handle the day-to-day for you.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £395 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
92 3 195 23 4 0 28 1 53 3
Areas covered
  • LN1
  • SE8
  • SE3
  • SE16
  • M15
  • NW9
  • E16
  • UB8
  • M1
  • E14
  • WA2
  • SE10
  • CR0
  • E3
  • S41
  • WF13
  • NG16
  • S3
  • SW18
  • BD2
Address

Suite 8, Regatta House
Lincoln
Lincolnshire
LN6 3QR
01522-503717

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Property Management Service...”

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Jun 02,2020
Minithumbup
By: 'John'
Jun 02,2020
1 people found
this helpful
Helen carries her work in a very professional manner, and gives explains any issues with my property concisely and action that is required is executed expediently. I am very confident that Helen will always deliver a satisfactory outcome....
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Comment on agent fees
Fair
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“Had a problem with my washing machine today. ......”

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Jun 01,2020
Minithumbup
Robert
By: 'Eric'
Jun 01,2020
5 people found
this helpful
Had a problem with my washing machine today. Left a message with ezytrac. Rob contacted me midday . Problem solved by 5pm . Great communication with him . Happy days ?✅...
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“My flat is managed by Ezytrac and I recently ......”

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May 17,2020
Minithumbup
Robert
By: 'Robert'
May 17,2020
5 people found
this helpful
My flat is managed by Ezytrac and I recently experienced a problem with my patio door. In short, it jammed open, leaving my living room exposed to the elements. This happened during the coronavirus lockdown and a couple of days before the early May bank ...
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“Five stars to Robert for being super professi......”

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May 17,2020
Minithumbup
Robert
By: 'Short'
May 17,2020
5 people found
this helpful
Five stars to Robert for being super professional at all times. He helped to promptly resolve some issues at the property, on few occasions. However, would like to mention that on couple of previous occasions some other Staff at Ezytrac – were not at all helpful…...
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“Robert helped me with an out of hours mainten......”

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May 15,2020
Minithumbup
Robert
By: 'Emily'
May 15,2020
8 people found
this helpful
Robert helped me with an out of hours maintenance call and was really helpful and quick to respond! It made the whole process so much less stressful....
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“Mariana Apostolova...”

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Apr 23,2020
Minithumbup
Olivia
By: 'Mariana'
Apr 23,2020
4 people found
this helpful
I want to thank everyone from Ezitrak and especially Olivia Aloi for being so was welcoming and friendly.Thank you for being so prompt and accommodating throughout the process so far....
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“Agent review...”

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Apr 21,2020
Minithumbup
Robert
By: 'Stacey'
Apr 21,2020
7 people found
this helpful
I rang as my hob and oven stopped working, Rob was so helpful and got it sorted very quickly. A contractor cane out the day after in the morning as promised and was all sorted. Rob also kept in touch to make sure everything went ...
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“Great job!...”

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Apr 17,2020
Minithumbup
Robert
By: 'Gilmar'
Apr 17,2020
7 people found
this helpful
Robert was awesome He gave all the attention required to my problem Was super quick in contacting the people necessary to fix my issue Great job!...
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“Very satisfied with service...”

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Apr 12,2020
Minithumbup
Caroline
By: 'Sin'
Apr 12,2020
4 people found
this helpful
Ritesh and Caroline assisted me on my purchase of an apartment in London. Very personalised service and patient to guide me along as a foreign buyer who's not as familiar with the UK rules. Very prompt response and professional advice. Overall very satisfied with the ...
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“A 10 Star Review !...”

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Apr 08,2020
Minithumbup
Caroline
By: 'Graham'
Apr 08,2020
2 people found
this helpful
In a world of often indifferent customer service Caroline and the Ezytrac team stand out as a beacon of light. I have rarely come across the quality of service given to us by Caroline in the course of our property purchase. For a variety of ...
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“I have been using EzyTrac Property Group for ......”

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Mar 26,2020
Minithumbup
By: 'Laurie'
Mar 26,2020
2 people found
this helpful
I have been using EzyTrac Property Group for many years now and have never had a problem. I would like to especially thank Caroline Bevis who has well and truly gone above and beyond in our customer service expectations. Even though Caroline is the Onboard & ...
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“Thank you so much Hollie for your prompt resp......”

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Mar 25,2020
Minithumbup
By: 'Neha'
Mar 25,2020
3 people found
this helpful
Thank you so much Hollie for your prompt response and resolving our issue in this emergency situation. Thank you so much for help....
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“Completed on my purchase and very pleased...”

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Mar 14,2020
Minithumbup
Caroline
By: 'Vitaliy'
Mar 14,2020
2 people found
this helpful
II have just completed on my purchase and very pleased with the result. It was the off plan deal so required time and effort also as with any property the purchase process is never smooth or easy. You need to find the right mortgage deal, ...
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“As landlords we have only ever used Ezytrac a......”

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Mar 11,2020
Minithumbup
By: 'Alex'
Mar 11,2020
5 people found
this helpful
As landlords we have only ever used Ezytrac and every member of staff has been outstanding, I can't recommend them highly enough. We recently had a maintenance issue and Holly sorted it without us incurring any unnecessary costs and kept us updated at all times. ...
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“Tenancy Renewal...”

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Mar 06,2020
Minithumbup
Philippa
By: 'Luis'
Mar 06,2020
2 people found
this helpful
Helen did a good job in the process of renewal she handled everything quick and she replied me all the doubts I had....
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Comment on agent fees
Good
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“Awesome Ezytrac Property Management...”

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Mar 06,2020
Minithumbup
Olivia
By: 'Blaise'
Mar 06,2020
2 people found
this helpful
it has been fantastic dealing with Olivia Aloi, Aisha Mulrooney, Tom Dolling, the accounts team and everyone else at Ezytrac. Ezytrac are brilliant because of amazing, amazing, amazing, amazing people they have recruited!! You guys are the BEST!!!! By a million miles. No one else ...
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“Thank you Holly for your prompt response and ......”

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Feb 28,2020
Minithumbup
By: 'Monika'
Feb 28,2020
2 people found
this helpful
Thank you Holly for your prompt response and organising a plumber in a very timely manner on a Friday afternoon!...
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“Professional and prompt...”

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Feb 25,2020
Minithumbup
By: 'James'
Feb 25,2020
3 people found
this helpful
Holly was very prompt in organising a visit from a plumber for an issue with our drains. She has been great at following up on the issue and ensuring it got sorted. In general my experience of ezytrac has been really positive with attentive and ...
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“Good custom care and service in getting a new......”

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Feb 24,2020
Minithumbup
By: 'Frank'
Feb 24,2020
4 people found
this helpful
Good custom care and service in getting a new washing machine fixed for us. Will always appreciate it (Holly and Ezytrac team)....
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“Holly has been such a great help in sorting o......”

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Feb 18,2020
Minithumbup
By: 'LauraB'
Feb 18,2020
3 people found
this helpful
Holly has been such a great help in sorting out getting me a new oven for that flat. Nothing was too much trouble and she was always on hand when I had questions....
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“Great service and communication...”

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Feb 06,2020
Minithumbup
Rebecca
By: 'Jurgita'
Feb 06,2020
1 people found
this helpful
I would like to express thankfulness to Ezytrac that Beckie has been assigned to us as tenants, to help with all the matters at the appartement. Becky is very courteous and responds fast. Also, I find it amazing that she follows up each time until ...
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“Excellent help provided when......”

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Feb 01,2020
Minithumbup
By: 'Chris'
Feb 01,2020
1 people found
this helpful
Excellent help provided when tenants' heating developed a fault during winter and needed to be repaired quickly - thank you!...
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“Thank you Holly for your efficiency! Fast re......”

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Jan 31,2020
Minithumbup
By: 'Mihaela'
Jan 31,2020
2 people found
this helpful
Thank you Holly for your efficiency! Fast response and solution to my problem, great communication and follow up on the matter....
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“Just got the Final email with the confirmatio......”

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Jan 30,2020
Minithumbup
Olivia
By: 'Didier'
Jan 30,2020
3 people found
this helpful
Just got the Final email with the confirmation of the NEW apartment in Riverside. The help over phone and internet was amazing. Special thanks to Olivia Aloi for your help. Keep on going. Greetings. Didier Duytschaever....
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“Very efficient and great communication. Frie......”

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Jan 29,2020
Minithumbup
Robert
By: 'Becky'
Jan 29,2020
3 people found
this helpful
Very efficient and great communication. Friendly and approachable agents who make working with them a breeze - long may it continue!...
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“Very helpful and responsive...”

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Jan 25,2020
Minithumbup
By: 'Alison'
Jan 25,2020
2 people found
this helpful
Very responsive at a time of a crisis when we got locked out of our flat! Organised an emergency locksmith and kept us updated with progress until they arrived. Also checked if the job was done to a good standard! Thanks for your help!!...
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“Thank you!...”

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Jan 23,2020
Minithumbup
By: 'Madison'
Jan 23,2020
2 people found
this helpful
Thank you for your kind and efficient service Holly! Phone call followed up with confirmation emails all the way through down to a last email to check everything went well and was sorted....
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“Extremely efficient and precise manager 10/10......”

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Jan 20,2020
Minithumbup
By: 'R.Rothan'
Jan 20,2020
2 people found
this helpful
Extremely efficient and precise manager 10/10. Holly is an extremely efficient and precise manager. Communication was perfect, the problem got resolved quickly and I would rate here a 10/10...
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“Quick response to the problem and service ......”

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Jan 17,2020
Minithumbdown
Robert
By: 'david'
Jan 17,2020
4 people found
this helpful
Quick response to the problem and service people came to assess the problem and it was resolved equally as fast...
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“Responsive, proactive and efficient...”

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Jan 17,2020
Minithumbup
By: 'Timea'
Jan 17,2020
2 people found
this helpful
Holly has been responsive, proactive and most efficient in furthering our issue and in getting it solved in a record amount of time. More importantly, she has kept us informed about updates throughout the whole process without needing to chase them up, which we greatly ...
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Staff picture Caroline
(58)
Staff picture Olivia
(41)
Staff picture Robert
(41)
Staff picture Philippa
(23)
No image available Helen
Staff picture Rebecca
(12)
Staff picture Donna
(10)
Staff picture Melanie
(7)
Staff picture Rachel
(4)
Staff picture Chris
(3)
Staff picture Angela
(3)
Staff picture Carl
(2)
Staff picture Tim

Landlord Fees

We have 3 types of fees, as listed below:

STANDARD
Includes all the basics to meet your regulatory requirements.

London (Inside M25)

9.5% Incl VAT

Non-London (Outside M25)

12% Incl VAT

Marketing
Referencing Tenants
Dedicated Property Manager
AST Preparation & Execution via E-Sign.
Right to Rent Checks
Register Security Deposit
Ensuring Compliance
Rent Collection
Ad-Hoc Inspections*
Rent Reviews

EFFORTLESS PLUS
All the essentials for an effortless experience.

London (Inside M25)

11% Incl VAT

Non-London (Outside M25)

13.0% Incl VAT

Includes all Standard features
Photography
Utility Registration
Dedicated Renewals Manager
Repairs & Maintenance
Deposit Dispute Management
Tenancy Breach Management
Valuation & Rental Reports
Annual Portfolio Reviews

EFFORTLESS GOLD
For a truly effortless, all inclusive experience. Let us take all the hassle away!

London (Inside M25)

14% Incl VAT

Non-London (Outside M25)

16% Incl VAT

Includes all Effortless Plus features
Floor Plans, 360 Degree Tour, 3D Doll House
Full Tenant Find
12 Month Tenant Find Guarantee
Act as a Service Address
Manage Head Lease Obligations
Rent & Legal Insurance
Legal & Ombudsman
Handling of Insurance Claims
Court/Tribunal Attendance

Please visit our website for details of all services offered.
https://onboard.ezytrac.co.uk/landlords-schedule-of-services-fees-01june2019/

Tenant Fees

BEFORE YOU MOVE IN:

Holding Deposit:

A holding deposit of 1 weeks rent (Rent per calendar month x 12 / 52) will be taken in order for you to reserve the property and for us to begin referencing.

The holding deposit will be withheld if any of the following occur:

Failure of Right to Rent check

Provision of false or misleading information

You (or any relevant person including guarantor(s)) withdraw from the tenancy.

Failure to sign the tenancy agreement within the agreed time frame.

Failure for the guarantor to sign the tenancy agreement within the agreed time frame.

DURING YOUR TENANCY

Unpaid Rent: On unpaid rent interest will be charged at 3% above Bank of England base rate from the rent date due. This fee will be strictly enforced once the rent is 14 days late.
Lost Keys and Security Devices: You will be held liable for the cost of replacing any lost keys or security devices. If a lock change is required, then you will be held liable for the cost of the new lock and replacement keys.
Change of Tenants/Sharers: A fee of £50 (inclusive of VAT) will be charged per replacement tenant to cover the cost of obtaining the landlords consent, referencing, conducting Right to Rent checks and for production of new legal documents.
Change of Contract: A fee of £50 (inclusive of VAT) will be charged for each agreed change to the tenancy agreement to cover the cost of obtaining the landlords consent and for production of new legal documents.

ENDING YOUR TENANCY:

Early Termination: If you would wish to end the tenancy early before a break clause or notice period would allow, then you will be liable for the costs of re-letting the property to a new tenant(s). You will also still be responsible for any rent due until a new tenancy begins or until the break clause/notice period has expired, whichever is sooner.

Please see our website for more details
https://tenants.ezytrac.co.uk/schedule-of-fees-services-from-1st-june-2019/
Last updated at 14/06/2019, 1:35 PM by Caroline Bevis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://onboard.ezytrac.co.uk/complaints/

https://tenants.ezytrac.co.uk/complaints/
Last updated at 4:13 PM 13/06/2019 by allAgents

Awards won by Ezytrac Property Management

Regional Awards won by Ezytrac Property Management

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