97% lettings valuation accuracy
98% lettings fee satisfaction
We are a small boutique agency that prides itself on the way it works with both landlords and tenants. We offer bespoke services and look after several properties for overseas investors; we run serviced apartments/Holiday lets and we manage standard Buy-to-lets. As experienced landlords, we can advise on all ...
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We are a small boutique agency that prides itself on the way it works with both landlords and tenants. We offer bespoke services and look after several properties for overseas investors; we run serviced apartments/Holiday lets and we manage standard Buy-to-lets.
As experienced landlords, we can advise on all aspects of property investment and we only take on properties that we are proud to market and manage.
As experienced landlords, we can advise on all aspects of property investment and we only take on properties that we are proud to market and manage.
Latest Reviews
View all Reviews 65Featured Review
a
reviewed by 'Su'
Featured Review
a
reviewed by 'KR'
Featured Review
a
reviewed by 'O McIntosh'
Featured Review
a
reviewed by 'SarahR'
Featured Review
a
reviewed by 'Dr Kefah Khader'
30th Apr 2024
reviewed by 'Peter'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £650 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 40 | 2 | 13 | 0 | 0 | 0 | 0 | 0 | 10 | 0 |
Areas covered
- EH1
- Edinburgh
- EH2
- Fife
- EH3
- Falkirk
- EH4
- Midlothian
- EH5
- East Lothian
- EH6
- West Lothian
- EH7
- EH8
- EH9
- EH10
Address
Castleview Suite, Fettes Park, 496, Ferry Road
Edinburgh
City of Edinburgh
EH5 2DL
01312352373
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
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Jan 18,2023
Jan 18,2023
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The team at Evergreen are first class. They are efficient, communicate clearly and look after my property well.
I can relax knowing my property is with Evergreen and would recommend anyone looking to give them a try....
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Jan 26, 2023
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Thanks for your glowing review Su. We pride ourselves on being able to offer a seamless transition to any of our landlords moving from short let to long or vice versa. ...
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Jan 19,2023
Jan 19,2023
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As a landlord I would highly recommend Evergreen. They exceeded my expectations in all areas including occupancy levels. Any issues were swiftly resolved....
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Jan 26, 2023
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Thanks Kenny. Happy to have been of service. ...
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Jan 20,2023
Jan 20,2023
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Denise and her team have successfully managed my short term let apartment in Edinburgh for the past 4 years. She offers a pragmatic approach and is open and friendly when dealing with guests. I trust her implicitly. She is solution focussed and solves problems considering what's ...
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Jan 26, 2023
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Olive, thank you for leaving such a glowing review. Great to hear. Building a good rapport with landlords and guests alike is paramount in our industry, happy to hear you feel we achieve this and more. ...
Featured Review
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Apr 23,2024
Apr 23,2024
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Might be early days, but we have changed agents to Evergreen, from another agent, and we are kicking ourselves for not having done this sooner!
The process has been smooth (well there was one bit that was not so smooth, but that was down to ...
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Apr 23, 2024
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Dear Sarah, thank you so much. It has been a pleasure guiding you through the transition from your old agent. So happy to hear you are happy with the service provided and looking forward to fruitful years ahead. ...
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Apr 07,2024
Apr 07,2024
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The best letting agency .Evergreen was recommended from a close friend who was extremely happy with them , from the first meeting with the lovely welcoming lady Denies I felt that my home will be in a safe hand , Denies , Vili and all the other staff ...
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Apr 07, 2024
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Dearest Kefah, it is indeed a pleasure to look after your properties. You are a wonderful person and want only the best experience for your guests. That is a very warming trait and makes my job as property manager so much easier. So glad that you are happy with our service. ...
May 29,2023
May 29,2023
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We approached Evergreen Property to manage our short term listing in Edinburgh over the summer months. Denise has been absolutely amazing from the get-go. Communication is fantastic and we always feel fully support and heard. From the initial call to property set up and now ...
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May 29, 2023
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Dear Katy, thank you so much for the glowing review. You have a beautiful property and are wonderful to deal with. Looking forward to our continued working relationship. ...
Apr 24,2023
Apr 24,2023
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Denise Robertson and Barry Burton have been helpful and gracious through all of our interactions. We live abroad and were concerned about whether long-distance property management would be possible but it has been easy and pleasant with them. Denise is the host for our flat ...
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Apr 24, 2023
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Sharon, thanks so much for the wonderful comments. It is a pleasure working with you and managing your lovely property. ...
Apr 24,2023
Apr 24,2023
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I would thoroughly recommend Denise and the team at Evergreen. They have efficiently and professional managed a property of ours for several years and dealt with numerous issues in a timely and rigorous way. They ensure the occupancy rate is high and any issues with ...
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Apr 24, 2023
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David, lovely to hear. It is a pleasure to look after your delightful home. We hope to be able to continue to do so for as long as you need us. ...
Apr 20,2023
Apr 20,2023
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We are delighted with the service from Evergreen, Denise, Barry and the team are easy to deal with and great hosts....
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Apr 20,2023
Apr 20,2023
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We are delighted with Evergreen they are a hassle free fantastic service, Denise and Barry are professional easy to deal with....
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Apr 20, 2023
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Thanks for your kind words Gary and your continued support of Evergreen. ...
Feb 24,2023
Feb 24,2023
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Evergreen have been managing our holiday let property in Musselburgh since 2020 and they are superb. They take care of all the customer relations, bookings, queries and are on hand should tenants need anything during their stay. We live four hours away and have busy working ...
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Feb 24, 2023
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Thank you Juliette. It is a pleasure managing your beautiful home and so happy to hear you are pleased with the service we provide. ...
Feb 23,2023
Feb 23,2023
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Fantastic Service First Class, the team at Evergreen show dedication and commitment to providing a first class service to all, I am very happy with the communication and level of detail they look after people and property....
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Feb 23, 2023
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Dear Angela
Thanks so much for your comments. We do our best and will continue to do so. ...
Jan 28,2023
Jan 28,2023
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Evergreen are by far the best I have ever worked with - personal, responsive, care about landlords and their properties....
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Jan 29, 2023
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Thank you for your kind words Maria. We do indeed care a great deal about our landlords and their properties and the guests who stay in them. Always a pleasure Maria. ...
Jan 26,2023
Jan 26,2023
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I have recently used Evergreen property limited to find a tenant for my house. Andrew and team are very knowledgable & professional. They will consider our situation to find the correct tenant for us. They arranged appointments for all legal certificates to get done, advertised property, ...
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Jan 26, 2023
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Thank you Erica! Great review, very much appreciated! ...
Jan 25,2023
Jan 25,2023
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Used several agents over the years. Evergreen are head and shoulders above other I've used. Would happily recommend them.
Any issues are dealt with promptly and with sensitivity, always very helpful....
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Jan 25, 2023
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Dear Alan, it's great to be elevated to "head and shoulders" above the rest. Thank you for trusting us with your property. ...
Jan 24,2023
Jan 24,2023
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I'm really delighted with the service I have from Evergreen, they are highly responsive, knowledgeable and conscientious. As a landlord I feel that my interests matter to them and I can relax knowing I am in compliance with up to date regulations. I also admire ...
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Jan 24, 2023
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Thank you for those kind words Mary ...
Jan 24,2023
Jan 24,2023
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Denise, Barry and their team at Evergreen have been a huge help, always available and fixing problems quickly and efficiently when they arise at my properties. I would definitely recomend them as a management team.
Peter R....
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Jan 26, 2023
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Loving the "Happy Landlord" title Peter. Thank you for your positive comments. Much appreciated. ...
Jan 24,2023
Jan 24,2023
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We have used Evergreen Property for our holiday let in Edinburgh since January 2021 and have had nothing but 5* reviews since then. Guests particularly praise how clean the property is and the great communication and service they receive from Evergreen. We have also had really good ...
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Jan 24, 2023
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Thanks Marsali. Communication is key. Happy guests, happy landlords. Your feedback is much appreciated. ...
Jan 23,2023
Jan 23,2023
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Barry and Denise have transformed our experience of short-term letting in Edinburgh. Highly professional, always available, they have worked hard to resolve all kinds of property maintenance issues, maintained a high level of bookings throughout, dealt with everything promptly and courteously, and ensured rising ratings ...
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Jan 23, 2023
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Thank you so much for the glowing review Julian. Jointly we have had our work cut out for us with the structural issues towards the end of last year, however it is great to see your guests returning and loving the city experience. I look forward to working with you throughout 2023. ...
Jan 23,2023
Jan 23,2023
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Reliable, excellent communication and always keeping us informed of any changes in regulations. I've been with this company for several years now and highly recommend. I feel my property is in excellent hands and I have full trust in this company. Emails are responded to ...
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Jan 21,2023
Jan 21,2023
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I have used Barry and his team at Evergreen since I first rented my property in New Town. They are a superb team and so helpful. No matter what the issue the do their utmost to resolve it. They are readily available whether my phone ...
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Jan 26, 2023
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Dear Philip, I believe you are one of our longest running clients. It is always a pleasure to deal with you and manage your property. We look forward to a strong and continued partnership. ...
Jan 21,2023
Jan 21,2023
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Great service to us as landlords of a local property. They provide an all round service that covers all of the services we need....
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Jan 21, 2023
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Glad to hear Brian. Always a pleasure to work with you. ...
Jan 21,2023
Jan 21,2023
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I have been using Evergreen to manage my property for over 4 years now and I couldn’t fault them in any way . They are approachable , extremely reliable and responsive to both myself and my guests in my holiday let . The majority of the guests mention ...
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Jan 26, 2023
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Dear Norma, a pleasure to work with you and manage your property. Always wonderful to get great feedback from our guests too. Let's keep those 5 star reviews coming from your guests. ...
Jan 20,2023
Jan 20,2023
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Evergreen are always prompt to attend to matters, great communications; their team of maintenance experts is great and cost effective too....
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Jan 21, 2023
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Thanks for the great review Phil. Our maintenance team are great at what they do and very worthy of a mention. ...
Jan 20,2023
Jan 20,2023
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I have been with Evergreen for some years now and have always enjoyed a positive and beneficial working relationship with the company. The whole team has a “can do” outlook and see inevitable problems as being a solving opportunity....
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Jan 26, 2023
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Thanks for your review Joe. We strive to solve any problems that occur within a timely and cost-effective manner. Glad to hear you are pleased with our service. ...
Jan 20,2023
Jan 20,2023
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Evergreen is the agency you can trust with relationships. They work hard for their clients -establishing great personal rapour. They are a very efficient, communicative team responding quickly to guests and clients alike. I have great regard for their cleaning and maintenance services. I can ...
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Jan 23, 2023
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Judy, thank you so much for your very inclusive review from our management, to LlH’s cleaning and maintenance. Always a pleasure to communicate with you and manage your flat. ...
Jan 20,2023
Jan 20,2023
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Evergreen is providing me with excellent service in managing my property. This means for me peace of mind. They are very reliable, efficient, pro-active, helpful and reasonable in their fees. They communicate effectively and I trust them in being honest and professional in all their ...
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Jan 24, 2023
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Great to hear Anna and thank you. Glad to be of service. ...
Jan 19,2023
Jan 19,2023
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We have had an excellent service from Evergreen for an airbnb and separate tenancy in extending our stay in Edinburgh. Special mention to Andrew Cutts who was ultra efficient and friendly....
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Jan 18,2023
Jan 18,2023
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One of the reasons I chose an agent is to relieve me of all the hassle that goes along with being a landlord. Evergreen do exactly that.
They keep me informed about what is happening with my properties, are easy to communicate with, and payments ...
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Jan 17,2023
Jan 17,2023
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Always available and always willing to help. What I want is good value for money and an efficient service, delighted with the team at Evergreen....
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Jan 17, 2023
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Thanks Chris! ...
Jan 17,2023
Jan 17,2023
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The team at Evergreen Property are always efficient, responsive and helpful both to me as a landlord and our tenants....
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Jan 17, 2023
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Thanks Matthew! ...
Apr 30,2019
Apr 30,2019
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I stayed in Edinburgh Easter weekend with some family members. The apartment was beautiful with a stunning view of the castle. It was spotless, beautifully presented and maintained. Barry has thought of everything from local menus, local amenities, even has a visitors book for messages ...
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Jul 01,2016
Jul 01,2016
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The service provided by Barry was incredible. Always happy to help. Any enquiries or issues, and he would contact us right the next day with a solution....
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Aug 30, 2016
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Thank you for your kind comments - I am glad that you enjoyed being an Evergreen tenant. ...
May 21,2016
May 21,2016
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After a number of dreadful experiences with Edinburgh-based letting agents, working with Barry at Evergreen has been a breath of fresh air. At last a personal service from someone who actually knows our property and pays attention not just to finding tenants, but finding the ...
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Comment on agent fees
The fees represent good value for money.
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May 19,2016
May 19,2016
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Evergreen Property manage everything and take the hassle out of owning a BTL property. As an expat investor it is difficult to oversee UK properties and the requirement for an agent you can trust is paramount. I have worked with Barry from Evergreen for over 5 ...
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Comment on agent fees
Very good value for the service provided. Barry always goes above and beyond to ensure client satisfaction.
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Barry
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Denise
Matthew
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Landlord Fees
Full Management Service
12% (inc. VAT), On Completion (Fees are negotiable)Our standard fee for a full management service is 10% + VAT (12%). We believe our fee not only to be competitive, but also value for money. We strive to provide excellent customer service, with no hidden fees or add-ons.
Last updated on 17/01/2023, 12:57 PM by Andrew Cutt, Head of LettingsKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We will look at all complaints, made in writing, within 72 hours and you will receive a considered reply within that time.
Last updated at 9:04 AM 10/02/2023 by Barry Burton
Best Letting Agent in EH5 
