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    Stuart
  • Staff picture
    Michael
  • Staff picture
    Terry
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    Kyran
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    Sam
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    Tom
No description for branch.
Zoom995

4 Brittingham House Orchard Street
Crawley
West Sussex
RH11 7AE
01293 533 550

“Excellent service...”

Jun 13,2019
Minithumbup
Kyran
By: 'Laura'
Jun 13,2019
0 people found
this helpful
I chose Zoom995 to sell my property because their prices are the best out there. It was on with another agent who wanted £2,500 if they sold my flat. Zoom995 sold it and it only cost me £600! Communication throughout has been great, calls always answered or ...
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Comment on agent fees
Bargain!
Was this helpful? Yes

“100% satisfied customer...”

May 16,2019
Minithumbup
Kyran
Terry
By: 'Erin'
May 16,2019
0 people found
this helpful
Sold my first property using Zoom995. The valuation was accurate and I got the price I wanted. I was kept informed about how many views the property had online and any reasons why people may not be interested so we could amend the advert/ photos/ ...
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Was this helpful? Yes

“You pay for nothing more than a shoddy Rightmove advert...”

May 15,2019
Minithumbdown
By: 'JR'
May 15,2019
0 people found
this helpful
One star review is generous. if you fancy parting with your money for the fun of it then instruct these cowboys....
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Was this helpful? Yes

“Sale of 1 bedroom flat in Crawley...”

May 04,2019
Minithumbup
Kyran
By: 'Dave'
May 04,2019
1 people found
this helpful
I would highly recommend Zoom 995 who marketed our one bedroom flat in Crawley. Kyran was excellent throughout the whole process regularly keeping us up to date and chasing other parties when required ensuring that exchange and completion took place within agreed timescales. We marketed with ...
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Comment on agent fees
Good. Very reasonable in comparison to other agents.
Was this helpful? Yes

“Waste of space...”

Apr 04,2019
Minithumbdown
By: 'Paul Prendy'
Apr 04,2019
1 people found
this helpful
Waste of time promised lots and delivered nothing money for nothing it's legal theft don't use them they are not worth the effort or time please go elsewhere and use a proper estate agent...
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Comment on agent fees
To expensive
Was this helpful? Yes

“Great experience...”

Mar 21,2019
Minithumbup
Kyran
By: 'Sophie'
Mar 21,2019
0 people found
this helpful
I had a great experience from viewings to exchange with Kyran. He was professional and kept me informed by email every step of the way. Thank you!...
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Comment on agent fees
Adequate
Was this helpful? Yes

“Trusting and Reliable...”

Mar 14,2019
Minithumbup
Stuart
Terry
By: 'Roxy'
Mar 14,2019
0 people found
this helpful
I've been a client to Zoom995 for the last 4-5yrs, the Management is one of the best out there and also had taken away any stress towards managing my property. The team are very friendly, approachable and professional all the time! Thank you :-)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Terry
Mar 15, 2019
View all comments (1)
Good Afternoon Roxy, Thank you so much for your review, I am very happy that you are delighted with the service. ...

“Great service...”

Feb 07,2019
Minithumbdown
Kyran
Michael
By: 'H Mohsin'
Feb 07,2019
0 people found
this helpful
As a first-time seller (and onward buyer) the team at Zoom were excellent in guiding and keeping us well informed. Would certainly recommend them...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Sale of retirement property...”

Feb 04,2019
Minithumbup
Kyran
By: 'CT'
Feb 04,2019
0 people found
this helpful
Completed sale of flat through Zoom995 today. Despite a limited market due to age restrictions on retirement property, Zoom995 managed a steady flow of prospective buyers and through no fault of theirs, the chain broke down twice. However, Zoom995 were courteous and kept me well ...
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Comment on agent fees
Reasonable when compared to other agents and you get a great level of service for your money.
Was this helpful? Yes

“Great service...”

Jan 31,2019
Minithumbup
Kyran
By: 'Emily Bayjoo-Kassam'
Jan 31,2019
0 people found
this helpful
We bought our property through Zoom995. The agent replied quickly to any queries we had. Thank you for the friendly and efficient service! Mr and Mrs Bayjoo-Kassam...
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Was this helpful? Yes

“flat...”

Jan 28,2019
Minithumbup
Kyran
By: 'Leigh Carden'
Jan 28,2019
0 people found
this helpful
I used Zoom due to their very low rates and was a little frustrated due to it taking a couple of months to sell but kyran was great and pacified me with facts and figures as to why. once a sale was agreed Kyran went ...
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Comment on agent fees
Agent fees were great and there were no hidden costs I paid up front. I paid nowhere near what most estate agents where trying to charge me.
Was this helpful? Yes

“Five star...”

Jan 24,2019
Minithumbup
Sam
Terry
By: 'Sandra'
Jan 24,2019
0 people found
this helpful
I have dealt with Zoom995 for several years now and have always found everyone very helpful, pleasant, friendly and professional. Sam always responds quickly and efficiently to any queries either from the tenants or myself....
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Comment on agent fees
Good value.
Was this helpful? Yes

“Overall a very good experience!...”

Jan 24,2019
Minithumbup
Stuart
Terry
By: 'Santosh'
Jan 24,2019
0 people found
this helpful
Stuart got in touch with us to discuss our options with reference to the property we wanted to rent out. This 1-2-1 interaction helped us understand our options incl. fees & charges and any other costs associated with renting out a property. The website clearly ...
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Comment on agent fees
Very reasonable in comparison to other agencies' fees.
Was this helpful? Yes

“Sam...”

Jan 24,2019
Minithumbup
Sam
Terry
By: 'CRF'
Jan 24,2019
0 people found
this helpful
Stuart has got a really good team now, helpful and knowledgeable which is what you need when you are just starting out. Sam has been very supportive and professional at times when I really needed it!...
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Comment on agent fees
Very reasonable zoom must be one of the first agents to get rid of the extortionate estate agents fees in this country. Now others have followed but Not as good
Was this helpful? Yes

“Professional, personable lettings agents - willing to go the extra mile....”

Jan 16,2019
Minithumbup
Terry
Sam
By: 'Arabian Night'
Jan 16,2019
0 people found
this helpful
A very professional team who are approachable and attentive to Landlord's queries. E-mails are responded to both promptly and courteously and there is never a feeling of asking for too much. In my opinion the service goes above and beyond my expectations and the team ...
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Comment on agent fees
A fair fee structure.
Was this helpful? Yes

“AMAZING service!...”

Dec 14,2018
Minithumbup
Kyran
Terry
By: 'Kylie W'
Dec 14,2018
0 people found
this helpful
Could not be more happy with the service Zoom have provided, from Stuart coming out to value to being handed over to Kyran the whole process has been seamless. I could mainly always get hold of Kyran and he would action anything required within minutes ...
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Comment on agent fees
The price is just the icing on the cake! Minimal cost but maximum customer service.
Was this helpful? Yes

“really friendly and helpful...”

Dec 08,2018
Minithumbup
Sam
Terry
By: 'jojo'
Dec 08,2018
0 people found
this helpful
So helpful and much better value for money than my previous agents. They found a new tenant within 3 days . My previous tenant had to move back home as daughter ill so I changed to Zoom ...and have been very pleased....
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Comment on agent fees
Fees are excellent
Was this helpful? Yes

“Excellent!...”

Nov 30,2018
Minithumbup
Kyran
By: 'Kirsty'
Nov 30,2018
0 people found
this helpful
Kyran was amazing. He went above and beyond for us, thank you! The process was easy, we will definitely recommend Zoom995!...
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Was this helpful? Yes
By: Terry
Dec 01, 2018
View all comments (1)
Thank you for your kind words Kirsty I am happy you had a great experience with us at Zoom995. Enjoy your new home ...

“Excellent customer service...”

Nov 29,2018
Minithumbup
Kyran
By: 'Craig'
Nov 29,2018
0 people found
this helpful
I was very impressed with the service I received from Zoom995 throughout the sale of my property. Kyran in particular was very thorough, engaging and delivered superior customer service throughout the process from offer to completion. I would highly recommend the service of Zoom995 and ...
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Comment on agent fees
Very reasonable agent's fees
Was this helpful? Yes

“Out of this World...”

Nov 29,2018
Minithumbup
Terry
Stuart
By: 'Angela Bryant'
Nov 29,2018
0 people found
this helpful
Zoom - no other agent comes close to the value and excellent service offered by Zoom995. As landlords and investors we have used Zoom to sell numerous properties and always find the staff a delight to speak to, and efficient, quick and very professional....
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Comment on agent fees
Unbeatable value!
Was this helpful? Yes

“Excellent value for money...”

Nov 27,2018
Minithumbup
Stuart
Terry
By: 'NR'
Nov 27,2018
0 people found
this helpful
Very happy with the service received on a recent sale. Always kept informed & all staff members from beginning to end were very curtious & professional. We paid a fraction of the cost that other well known Estate Agents in the area quoted & I wholeheartedly believe we ...
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Comment on agent fees
Very competitive.
Was this helpful? Yes
By: Terry
Nov 27, 2018
View all comments (1)
Good Afternoon Natalie, I am very happy you had a great experience with Zoom995 Estate Agents, thank you for your kind words, have a lovely Christmas and a happy new year from us all at Zoom995 ...

“Recommend...”

Nov 15,2018
Minithumbup
Terry
By: 'Ian F'
Nov 15,2018
0 people found
this helpful
Good attentive service. Good value for money. Always answered calls. From for sale to sold sstc they were on the ball....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Terry
Nov 15, 2018
View all comments (1)
Thank you very much for your kind words, all the very best in your new home. ...

“29 Gilbert House/10 Harper Drive...”

Oct 18,2018
Minithumbup
Terry
By: 'Steven'
Oct 18,2018
0 people found
this helpful
Extremely helpful throughout the whole stage of the process. We are very please with the level of professional service provided; Terry has always followed up any issues and requests that we have had and chased up the buyer's solicitors at regular intervals when things were ...
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Comment on agent fees
Excellent value for money. The £695 fee is a snip compared to traditional estate agents
Was this helpful? Yes
By: Terry
Nov 28, 2018
View all comments (1)
Good Afternoon Steven, Thank you for your comments, we are pleased you were happy with the sale and your purchase and I hope you have a great first Christmas in your new home ...

“Sale of my parents' house...”

Oct 16,2018
Minithumbup
Kyran
By: 'David G'
Oct 16,2018
0 people found
this helpful
We decided to try Zoom995 as they are local and very keenly priced; we opted for the £595 option in June and completed mid October. I've bought and sold twice before (once before the internet!) and the service from Kyran and the team was no different ...
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Comment on agent fees
£595 is a bargain price for top-notch service.
Was this helpful? Yes

“Excellent Service...”

Oct 01,2018
Minithumbup
Terry
Michael
By: 'Jon'
Oct 01,2018
0 people found
this helpful
Excellent staff at Zoom995 Crawley ... team were helpful and informative and were very accommodating with regards to contact preferences - I work shifts so they contacted me as specified. Terry was particularly helpful....
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Comment on agent fees
Fees were fine - amounts were expected
Was this helpful? Yes

“Brilliant Experience...”

Sep 20,2018
Minithumbup
Terry
Michael
By: 'Sarah Elmasry'
Sep 20,2018
0 people found
this helpful
We are first time buyers so had no idea how to go about this. We were supported through out and literally we chose a house and then they took it all from there! In exactly 3 months everything was done and I got the keys today! ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great result...”

Sep 20,2018
Minithumbup
Kyran
By: 'Mr Reed'
Sep 20,2018
0 people found
this helpful
Great service I highly recommend Zoom995 my property sold on the 1st day and completed well within the projected timescales 10 out of 10...
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Comment on agent fees
Great fees cheaper than Purple Bricks and great service
Was this helpful? Yes

“Highly Recommended...”

Sep 11,2018
Minithumbup
Kyran
By: 'Craig Bryant'
Sep 11,2018
0 people found
this helpful
If you're planning on selling your house in the Crawley or surrounding areas, then I'd use Zoom995 every time. They list your property on all the same websites as the traditional estate agents. We have had the same effort and level of attentiveness from Zoom ...
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Comment on agent fees
We paid an upfront cost of £595 to sell our property and that was it. If they do not sell your house within a year, then you forfeit that amount but when you sell, you’re obviously saving thouasands of pounds.
Was this helpful? Yes

“I contacted this agency for an announcement of a rental ......”

Jun 22,2017
Minithumbdown
By: 'Andrew'
Jun 22,2017
0 people found
this helpful
I contacted this agency for an announcement of a rental house. They responded but the announcement showed two different data on the availability of the home, one said in August, the other January. So I asked which one hundred was the correct one and they ...
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Comment on agent fees
very bad and not serious
Was this helpful? Yes
Areas covered
  • West Sussex / Surrey
  • East Sussex
  • South East

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 0 1 15 1 4 0 0 2

Tenant Fees

Overall Fees
£595 (inc. VAT), Pay Upfront

Home visit to verify property details 
Valuation guide 
Advertise on Righmove, Primelocation and Zoopla 
Professional Photography and Enhancement 
Detailed property description 
Dedicated Expert and Account Management 
Offer and Sale Negotiation 
Sale support 
Free mortgage consultation for buyers and sellers 
Buyer Qualification 
Viewing Organisation 
EPC (Energy Performance Certificate) 
Floor Plan 

Last updated on 05/11/2018, 11:25 AM by Heather, allAgents

Overall Fees
£995 (inc. VAT), On Completion

Home visit to verify property details 
Valuation guide 
Advertise on Righmove, Primelocation and Zoopla 
Professional Photography and Enhancement 
Detailed property description 
Dedicated Expert and Account Management 
Offer and Sale Negotiation 
Sale support 
Free mortgage consultation for buyers and sellers 
Buyer Qualification 
Viewing Organisation 
EPC (Energy Performance Certificate) 
Floor Plan 

Last updated on 05/11/2018, 11:29 AM by Heather, allAgents

Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:06 PM 12/10/2018 by Terry

Awards won by Zoom995

Individual Branch Awards

Staff picture Stuart
(4)

Staff picture Michael
(3)

Staff picture Terry
(14)

Staff picture Kyran
(14)

Staff picture Sam
(4)

Staff picture Tom
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