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    Kam Singh
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    Nina Blackie
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    Carol Glasgow
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    Vanessa Glasgow
Property management and letting services covering East London and surrounding area.

732 High Road
Leytonstone,London
Greater London
E11 3AJ
020 8558 4884

 
Website not available

Properties for sale
Properties for rent
Jun 05,2015
Minithumbdown
By:
Jun 05,2015
0 people found
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* No wonder they went bankrupt! They deregistered our tenancy deposit held with TDS without our knowledge or consent. Only found out that our deposit was no longer protected when we moved out of the property! Had to battle over a month with the new letting agent who took over from them to get our deposit back! Absolutely disgusting!...
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Mar 09,2015
Minithumbdown
By:
Mar 09,2015
1 people found
this helpful
Zone... what can. The fact the director Carol received cheap/free rent from one of her 'clients' and in turn she nade sure that extremely high deductions were made from deposits... Turned blind eye to landlords wrong doing etc. All whilst living on his estate.. Conflict of interest?? Failed to reply to numberous emails/phone calls in regards to producing a breakdown of deductions. Sent two worded hand written note instead. Most professional?! If you are landlord or tenant AVOID!!...
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Sep 04,2014
Minithumbdown
By:
Sep 04,2014
1 people found
this helpful
Right up until March they were taking money from my tenant - and would still be now if I hadn't told him to start paying me direct - but now they have completely gone to ground owing me 2 months rent and the tenant's deposit (which I discover is not registered with any of the deposit schemes). For 20 years, they managed the letting of my property well, but over the last 3 years it became increasingly difficult for us to get them to pass on the rent - I had to keep on their case and Carol Glasg...
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What agent could do to change your mind?
Not steal our money!
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Aug 05,2014
Minithumbdown
By:
Aug 05,2014
4 people found
this helpful
If you have lost rent or unable to find your deposit please contact http://www.actionfraud.police.uk/home. Carol Glasgow Coptfold Hall Farm House Writtle Road Margaretting Ingatestone Essex CM4 0EL last known address...
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Apr 30,2014
Minithumbdown
By:
Apr 30,2014
3 people found
this helpful
was shocked that carol glasgow did not inform landlords that she was selling the business. They owed us rents for 2 properties and tenants deposits. Even TDS did not inform us or the tenants that the tenancy protection ended. We reported to ActionFraud.police.uk and presentl;y Essex Police is dealing with the casw,tel.0300 333 4444Ext.121600....
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By: Disgusted
Jun 05, 2015
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They did exactly the same to us Fatma! They derigistered our deposit held with TDS without our knowledge or consent! Only found out that our deposit was left unprotected when we moved out of the property and enquired with TDS about our deposit. Still battling to get our deposit back with the letting agent which took over from Zone Property Management. Absolutely disgusted with them all! I hope they get done for their fraud!....
Apr 24,2014
Minithumbdown
By:
Apr 24,2014
0 people found
this helpful
They owe us one month's rent on 2 properties, tenant's deposits, £150 for emergency work + fees charged for whole yr. Tenants have not been informed where their deposits are kept. The tenants' deposits were registered with TDS and we have been advised that this ended in transfer to Beev Ltd. We also do not know where to contact Tracy Harper, director of Beev Ltd. I have reported to Fraud Action, tel. no.0300 123 2040. Please do the same....
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Mar 07,2014
Minithumbup
By:
Mar 07,2014
7 people found
this helpful
The owners and staff at Zone Property management are liars and criminals. They have stolen our money and told us lies on the phone about the Β’Γ’β€šΒ¬Γ‹Ε“plan' to pay back our money. While it will not help get the money back, we have to use Internet to inform others on what these people are capable off. Do not hire or do business with Carol Glasgow, Carol Glasgow or Nina Blackie. Nina lied to me so many times. Also, write to the Inland Revenue and provide them with the amount of money Zone ...
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By: Ge
Apr 08, 2014
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We have hired a lawyer and the response we got from Carol Glasgow is that she sold the property we have got no where with this and are looking for compensation of 10, 000 for money they stole. Any help would be appreciated please....
Dec 29,2013
Minithumbdown
By:
Dec 29,2013
6 people found
this helpful
I am still waiting for my landlord monthly rent payment and statement despite numerous email requests. I have tried telephoning but their telephone number is not responding. I have visited their offices today to find it closed and abandoned. It has apparently, after speaking to neighbouring businesses, been empty for 2 months Where are they? If anyone has information where I can contact Zone property, management and letting agency I would be very interested. I would also welcome any informatio...
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What agent could do to change your mind?
respond to my email enquires, inform me of their new contact details (telephone and office address) and pay the money owed to me
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By: D
Apr 08, 2014
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Does any one have any details for the company or owners?....
Dec 11,2013
Minithumbup
By:
Dec 11,2013
3 people found
this helpful
I have been a landlord of zones for the past 15 years and have always received my rent on time. They have always responded to any queries efficiently. Throughout my many years with them my property has only been vacant for a total period of three weeks. I have total faith in the professionalism of carol and her staff and can not believe all this rubbish being written about them. Keep up the good work I will always recommend them...
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By: Becky
Mar 04, 2014
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Are you stilling getting monthly statements and payments from Zone?....
Nov 23,2013
Minithumbup
By:
Nov 23,2013
1 people found
this helpful
Excellent news from the two previous posters as it appears that Zone is still operating (or were the reviews based on historical experiences?). Can you please share current details of where we can contact Zone?...
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By: lola
Dec 02, 2013
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hi,do u have a number or a way of contacting them,....
Nov 22,2013
Minithumbup
By:
Nov 22,2013
0 people found
this helpful
They sold me my flat which they then rented out for me. They recommended the solicitors also.He was marvelous.No hassle quick sale.New carpets then new tenant.job done.Looking for another now....
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Nov 22,2013
Minithumbup
By:
Nov 22,2013
0 people found
this helpful
They let my flat in less than a week. I got a good tenant that respects the ground floor neighbor (my mother) and is a pleasure to deal with. Thanks...
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By: Georgina
Dec 04, 2013
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This is wonderful news - if you still have a tenant and are still receiving rent from Zone please do share where they are and how you are receiving this as we are not and have tenants who will not be getting their deposit back.....
Nov 17,2013
Minithumbup
By:
Nov 17,2013
1 people found
this helpful
I have been a landlord of zones for the past 15 years and have always received my rent on time. They have always responded to any queries efficiently. Throughout my many years with them my property has only been vacant for a total period of three weeks. I have total faith in the professionalism of carol and her staff and can not believe all this rubbish being written about them. Keep up the good work I will always recommend them...
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By: Angrylandlord
Nov 23, 2013
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Oh how I laughed at the posting by "genuine landlord" on 17th Nov. Agree 100% with comments from Gerogina of 19 Nov. Zone and the "team" are a perfect example of why this industry urgently needs regulating although I guess you can never regulate against systematic fraud. As for "professionalism" I suggest the writer looks up the meaning of the word. Draw your own conclusions as to the source of the 17 Nov posting. Zone disappeared with tenant deposits and owing....
Nov 06,2013
Minithumbdown
By:
Nov 06,2013
5 people found
this helpful
DO NOT USE THIS ESTATE AGENTS, THEY ARE FRAUDSTERS. This estate agent collected 7 months of rent they did not pass on to us, they have not communicated with us and now closed their office and dissapeared. We are unable to track them. We are owed nearly £10,000. We tried to set up a payment plan with them for them to repay the money they failed to meet this, they guaranteed they would pay the full owed amount, their accountant Philippa has dissapeared and turned her phone off. We have con...
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By: lola
Nov 18, 2013
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The same thing is happening to me,i moved out 2 months ago and they still havent payed me my deposit.i went to the office but its closed and no one answers the phone.how do i locate them.and in the first month they kept saying its coming,but never came and the accountant was never around,but ive been to there office recently and its been closed down for some reason.....
Oct 25,2013
Minithumbdown
By:
Oct 25,2013
2 people found
this helpful
Hello, First of all, Zone charged me with 500 pounds admin. fee and after I paid 1700 pounds (deposit+rent), they gave me the contract the same day I was meant to move in. In the contract, it says \'No visitors, no guests\', which is illegal. After I moved in, from the first day, the landlord terrorised me. I and my son were so stressed out, that my son had a head injury and had to spend time in the hospital. I wouldn\'t recommend this agency even to my enemy. Please be very careful, the...
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What agent could do to change your mind?
be professional, help the people instead of cheating them!
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Oct 07,2013
Minithumbdown
By:
Oct 07,2013
1 people found
this helpful
We experienced a lot of delay and difficulties at first. Had to phone/e-mail extensively for the rent and the paperwork. However, since July, the rent has been coming regularl and all the back-up paperwork has arrived. We were also very impressed when we received a very detailed inspection report with photographs and copy of the letter to the tenants asking them to make good carpet burns. So, cautiously optimistic and, if the improvement is maintained over the next few months, will be ch...
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By: Real Landlady
Nov 07, 2013
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Payment for October rent was duly received on 4th November as promised.....
Aug 08,2013
Minithumbdown
By:
Aug 08,2013
3 people found
this helpful
These agents let a property of mine, the only reason I used them was because I had dealings with a member of staff who has since subsequently left. They let a property of mine over three months ago it took me over 6 weeks to get the initial rent minus fees I had to call every day, visit office every day email every day. They are still holding the deposit they have taken from the tenant ( nearly £1800) they have not provided any details of where they have registered the deposit. They have...
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By: Georgina
Nov 06, 2013
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If you have any details for these estate agents please could you post, we are in the same position but can't find them to take legal action. Many thanks....
Aug 07,2013
Minithumbdown
By:
Aug 07,2013
0 people found
this helpful
A bogus "main" team with high employee turnover. My 1st & last time! Through the yr I had to constantly CHASE & questioned how they managed my property. Result: Tenants owed 3months rent demolished the flat & Zone have still not indicated/communicated with me the situation/replied to any of my msgs or emails! On top of all this I have found out that zone had signed up for a type of rent guarantee yet never attempted to use?! I honestly don\'t understand how such a business ...
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What agent could do to change your mind?
Communicate all issues occurred. Acknowledgement of emails/ msgs. notification of late payments/reasons rather that letting landlord chase. Provide service that has been paid for. response of any requests. Thorough checks when visiting suspicious tenants. do not sell/offer what cannot be delivered.
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Jul 12,2013
Minithumbdown
By:
Jul 12,2013
1 people found
this helpful
First of all when i moved in to the property and done check in, noticed that the door was broken and i mentioned it in the inventory check, nobody took any notice of it, but after i moved out, tried to charge me for repairing the door, then i was blamed that i subleted the property, according to the landlords friend . sorry, maybe somebody should check their eyesight and see that there was a woman living with a child and men from moving company do not live in the property!!!! they just move the ...
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What agent could do to change your mind?
Just send the deposit back
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Jul 02,2013
Minithumbdown
By:
Jul 02,2013
2 people found
this helpful
My initial dealings with the agents were when I was approached by a member of the team whom I found accomodating and helpful in respect of assuring me that the company could and would provide a 1st class service. He made the neccessary arrangements to have pics taken etc. the property let in 24hrs and the agent left the follow-up details in the hands of his colleagues. Who have proceeded to lie and be totally unprofessional in every aspect of the letting service they where supposed to provide. ...
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What agent could do to change your mind?
Everything completely opposite to what they have done so far. They have made the last week of my life totally miserable.
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By: Anon101
Sep 16, 2013
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The fact that you critisize your client on here shows what kind of business practices you adopt.....
Nov 29,2012
Minithumbdown
By:
Nov 29,2012
4 people found
this helpful
Rubbish. They tell you they will call you back but they don\'t (in fact I am confident if you don\'t call them you will never hear from them) the guy we deal with does nothing more than give excuses. ie: the heater timer doesn\'t work so we cannot set the heating to come on for when we get home from work. his answer was: yes but the heating still works, nothing has been done. We don\'t have a key to lock the balcony door, his answer - yes but it still locks in a sense that you can...
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What agent could do to change your mind?
Stop lieing More professional manner when dealing with issues Nobody hired you to make a career out of excuse making - start thinking of solutions!! If you say you are going to call back we expect you do do so. When you have been caught out in a lie - do not revert to the phrase: \"it\'s my word against yours\" After 6 months of being ignored and lied to don\'t say \"I understand you need somewhere to vent\" instead try to understand our need for you to do your job.
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By: 1
Jul 03, 2013
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If you would like to ring me and ask for Carol I will sort out these issues for you....
Nov 06,2012
Minithumbup
By:
Nov 06,2012
1 people found
this helpful
Having never used Zone before but looking for a new agent because our old one was less than useless, we were pleasantly surprised when they let out property within an hour and half of getting the keys, and at the higher end of our expectations. We have now meet the tenants and they have moved in, they are such nice people than when we are in London every so often we pop in for a cup of tea. Great tenants, great job, great agents. We have and will continue to highly recommend these guys...
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Oct 03,2012
Minithumbdown
By:
Oct 03,2012
0 people found
this helpful
totally agree with the reviews above the property was sub-standard they had illegally turned a shed into a bedroom as well and rented that out. the whole house was filthy when i moved in even though they charged 75 pounds cleanliness deposit. the bed was broken and they didn\'t replace it, kept saying they\'ll send someone over, never happened. the worst experience i\'ve ever had as a tenant, and if all this wasn\'t enough, its been 6 weeks since I moved out and they still haven\'t returned...
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What agent could do to change your mind?
The agent could have done their job as they should have, as advertised, and as stated in the contract. This unfortunately wasn\'t the case.
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Jul 12,2012
Minithumbup
By:
Jul 12,2012
0 people found
this helpful
1st Zone were very professional in dealing with the sale of our home and it was the best experience of using an agent in eight moves and the last 40 years....
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Feb 16,2012
Minithumbdown
By:
Feb 16,2012
5 people found
this helpful
Very bad experience, rented a flat with Zone in Leytonstone, they charge a ridiculous amount of agency fees (the most I experienced). The flat wasn't cleaned, we had to clean ourselves. Also there were some faults with the flat, we kept calling Zone to send someone to repair these faults, they sent only one person to look at the issues but no one to repair them. So we called them again, for which we got an angry agent asking us what we want again (bear in mind they haven't even done anything). T...
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What agent could do to change your mind?
They could have been more helpful, proffessional and check their properties before letting tenants to move in.
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Sep 07,2011
Minithumbup
By:
Sep 07,2011
2 people found
this helpful
They did nothing to improve a sub standard property Blaming arrears that were being repaid, the property is not wind or waterproof with extensive damp. I had zero contact on any matter....
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Mar 08,2010
Minithumbup
By:
Mar 08,2010
2 people found
this helpful
They have some decent apartments in the West End which are kept well .. no problems so far .. happy tenant!...
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Jul 10,2009
Minithumbdown
By:
Jul 10,2009
3 people found
this helpful
Got in touch with them whan looking for a room in Leytonstone. Terrible. An old woman made me wait for the boss who took me places. Holly cow! Rooms like after a bomb attack, filthy and disgusting for a price you can get a decent house share somewhere else....
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Awards won by Zone Property Management & Letting

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London, E11 3AJ

Kam Singh - upload your photo Kam Singh
2 reviews

About Kam No description set View full profile
Nina Blackie - upload your photo Nina Blackie
3 reviews

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Carol Glasgow - upload your photo Carol Glasgow
8 reviews

About Carol No description set View full profile
Vanessa Glasgow - upload your photo Vanessa Glasgow
1 reviews

About Vanessa No description set View full profile

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