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    Scott Mckinnon
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    Chris Frankfurt
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    Chris Cowie
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    Byram Tavadia
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    Aislinn MacLeod
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    Rose
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    Ross Winton
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    Amy Piiskoppel
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    Gosia
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    Gary Towey
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    Sasha Bain
A unique property management and letting agency with over 20 years residential lettings experience.
Zone Letting

Website not available

Properties for Sale
Properties to Rent

Mar 06,2018
Minithumbdown
By: 'Dragos'
Mar 06,2018
0 people found
this helpful
Tried to schedule a viewing for a flat. Called them the day before to schedule, confirmed at 9:30AM, called them again at 11:30AM to ask for exact address and I was there at 12:00. Nobody showed up, I call them back at 12:10 and someone from the ...
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Was this helpful? Yes
Feb 18,2018
Minithumbup
Ross Winton
By: 'EmmaK'
Feb 18,2018
0 people found
this helpful
Moving in and out was an easy process. Any issues that came up during our stay was answered quickly, promptly and professionally. Best letting agency we've dealt with....
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Was this helpful? Yes
Jan 18,2018
Minithumbdown
By: 'Ian'
Jan 18,2018
1 people found
this helpful
I was a tenant with Zone Letting for around 9 years. There weresome landlord issues related to the credit crunch at the time but that was more a sign of the times and I don't have an issue with the agency over this. The process ...
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Comment on agent fees
I don’t recall there being any significant fees.
Was this helpful? Yes
Nov 02,2017
Minithumbup
Ross Winton
By: 'Rach'
Nov 02,2017
0 people found
this helpful
Great agent, very responsive and took care of any issues. Would recomend them to anyone looking to rent or be a landlord...
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Comment on agent fees
Agents fees were very reasonable
Was this helpful? Yes
Oct 24,2017
Minithumbup
Ross Winton
By: 'Stephanie'
Oct 24,2017
0 people found
this helpful
Very nice and helpful, and prompt attention to any issue! *...
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Was this helpful? Yes
Oct 15,2017
Minithumbdown
By: 'Awful service- avoid if possible'
Oct 15,2017
0 people found
this helpful
Avoid like the plague. My partner and I and have rented properties from many different agencies in the past and we have never experienced the levels of abysmal service that we had to put up with renting with Zone Letting. We feel that we were ...
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Was this helpful? Yes
By: Ross Winton
Oct 16, 2017
View all comments (1)
Hello Sir / Madam, Thanks for your comments regarding your experience with our agency. I'm very sorry to hear that you were dissatisfied with the service you received from our company. It is never our intention to have unhappy customers so this feedback is most disappointing to read. As your review is anonymous, I am unable to decipher which tenancy this relates to however should you wish to discuss matters further, I would be more than happy to do so. Whilst we welcome and respect c ...
Oct 09,2017
Minithumbup
Ross Winton
By: 'N.D.B.'
Oct 09,2017
0 people found
this helpful
During my 3-year tenancy, Ross has always been very reliable and helpful. He was always available for any request, and very quick in providing feedback or support in case of issues....
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Gary Towey
Sasha Bain
By: 'Abdulmalik Alomar'
Oct 09,2017
0 people found
this helpful
Great services with wide ranges of properties. the response for any inquiry is fast and sufficient. In general, friendly and considerate staff. If you went to the Glasgow office ask for Gary Towey or Sasha Bain....
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Was this helpful? Yes
Aug 31,2017
Minithumbdown
By: 'Glasgow tenant'
Aug 31,2017
0 people found
this helpful
Very bad throughout tenancy, taking ages to reply to any email and not much help when an issue arises. On moving out the property they have taken off nearly half of our deposit on cleaning and painting, saying the flat was disgusting and left in ...
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Was this helpful? Yes
Aug 22,2017
Minithumbdown
By: 'Steven'
Aug 22,2017
0 people found
this helpful
* My advice to all the tenants is, keep all your paperwork in a safe place and make sure to watch the DVD disk they give you before moving in, they claim that the DVD contain images of the property at the time you move in, ...
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Comment on agent fees
Very BAD
Was this helpful? Yes
May 18,2017
Minithumbdown
Gary Towey
By: 'Disappointed Tenant'
May 18,2017
1 people found
this helpful
This was my letting agent for the past year, and they were absolutely awful to deal with. I was threatened with police for an alarm that was faulty, and apparently went off at 3am on a Tuesday morning when my partner and I were asleep, ...
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Comment on agent fees
I was charged well over a £1,000 a month for a lovely property but the service that I received I wouldn't have paid £50 for this property again if I had the chance.
Was this helpful? Yes
Jan 03,2017
Minithumbup
Byram Tavadia
Ross Winton
By: 'Tom R'
Jan 03,2017
0 people found
this helpful
Everyone was helpful with answering questions during move-in. Repairs were always carried out promptly when needed. A big thanks to Byram and Ross with our move back to the USA. These guys were great....
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Comment on agent fees
Move in fees were low and deposit was reasonable.
Was this helpful? Yes
Dec 20,2016
Minithumbup
Ross Winton
Chris Cowie
By: 'Tenant_Edinburgh'
Dec 20,2016
0 people found
this helpful
Timely replies to maintenance requests and friendly staff. Always trying to help and accomodate requests. Would recommend to a friend....
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Was this helpful? Yes
Nov 16,2016
Minithumbup
Gary Towey
By: 'Andre'
Nov 16,2016
0 people found
this helpful
I let a flat in Paisley for 12 months. I have nothing to complain about. Zone letting costumers services was very helpful and kind in my demands. I came from Brazil to do my doctoral research and they were very comprehensive about my situation....
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Was this helpful? Yes
Nov 10,2016
Minithumbdown
By: 'Leila'
Nov 10,2016
2 people found
this helpful
I am a neighbour of one of Zone Letting's properties and am very disappointed with their customer relations. Water damage from the leaking shower of their flat above has caused my ceiling to crack and have water marks. Zone Letting have been very unhelpful with ...
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Was this helpful? Yes
Nov 03,2016
Minithumbup
Sasha Bain
Scott Mckinnon
By: 'Alberta'
Nov 03,2016
0 people found
this helpful
I appreciated the personal touch at Zone Letting. Throughout the 18 months as a tenant, they listened to any issues I raised and attended to them promptly. Sasha Bain was my first point of contact and was always patient, kind and efficient....
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Was this helpful? Yes
Oct 24,2016
Minithumbup
Ross Winton
By: 'enrique'
Oct 24,2016
0 people found
this helpful
Very good agent. Efficient and fair treatment. Things get sorted/fixed shortly when needed. I would recomend Zone Letting to prospective teenants....
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Was this helpful? Yes
Oct 19,2016
Minithumbdown
By: 'NTM Edinburgh'
Oct 19,2016
1 people found
this helpful
Terrible from A to Z: maintenance issues went on for months, I had to take them to Private Rented Housing panel due to dishwasher, oven, washing machine ALL breaking down and taking weeks to be sorted; same with a ceiling covered in mould that took ...
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Comment on agent fees
No fees.
Was this helpful? Yes
Sep 30,2016
Minithumbup
Gary Towey
By: 'Khaled'
Sep 30,2016
0 people found
this helpful
The staff of this agency is very friendly, and they get the job done! Its been a wonderful year spent in one of their managed properties in Glasgow Harbour Terraces....
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Comment on agent fees
Goog
Was this helpful? Yes
Sep 23,2016
Minithumbdown
Ross Winton
Chris Frankfurt
By: 'Oppressed'
Sep 23,2016
3 people found
this helpful
I found an ad about a room to let in 2 bedroom flat. I thought it would be okay to share because we are students and we can't afford the whole flat. I went to see the place and it was nice and I liked it. ...
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Comment on agent fees
They doesnt deserve their fees neither their salary
Was this helpful? Yes
Sep 16,2016
Minithumbdown
By: 'Dean'
Sep 16,2016
1 people found
this helpful
It was a really disappointing experience working with Zone Letting. They do not value customer satisfaction in anyway, and will be extremely defensive from the get go. Would not recommend....
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Was this helpful? Yes
Sep 14,2016
Minithumbup
Gary Towey
By: 'Khaled'
Sep 14,2016
0 people found
this helpful
I would certainly come back to Zone letting if I needed any accommodation in the future. They were more than professionals during my stay in one of their managed properties in Glasgow. Gary handled all my issues with a high degree of efficiency and respect. ...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 09,2016
Minithumbup
By: 'Dave Hughes'
Sep 09,2016
0 people found
this helpful
Excellent agency, first rate. As a tenant for 9 years, I had no problems with Zone. Any issues with the property I was renting were addressed very promptly and to our satisfaction. I can certainly recommend Zone Letting to anyone looking to rent property in Glasgow, ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 10,2016
Minithumbup
Gosia
Ross Winton
By: 'Jennifer DuP'
Aug 10,2016
0 people found
this helpful
My husband and I rented our first Edinburgh flat from Zoneletting. We were very pleased with the service provided: from the agent who assisted us on the viewing, Tracey, to Gosia who makes everything happen smoothly in the office, to our inventory check at the ...
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Comment on agent fees
The fees charged for early termination (β€š£200) was high but new tenants were found within 10 days.
Was this helpful? Yes
Jul 14,2016
Minithumbup
By: 'jabradley'
Jul 14,2016
0 people found
this helpful
We were with Zoneletting for a year, renting a property in Leith. The service they provided for us tenants was great. Keeping the maintenance high without needing to chase with an issue. As well, they would come out to refresh thing such as the titling ...
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Comment on agent fees
The deposit was just over one months rent, which worked out highly competitive compared to others.
Was this helpful? Yes
Jul 08,2016
Minithumbup
Ross Winton
By: 'Happy Client'
Jul 08,2016
0 people found
this helpful
Ross has been my main point of contact whilst living in the zone lettings property and also after departure (when enquiring about deposits etc). He is always professional and replies to everything in a very efficient timely fashion. I would recommend to anyone...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 23,2016
Minithumbup
Ross Winton
By: 'Janina'
Jun 23,2016
0 people found
this helpful
I was highly satisfied with the service provided by Zone Letting and particularly my contact Ross. I have stayed in one of their flats in Edinburgh and everything went very smoothly. Ross was always very quick with replying to my emails and all issues were ...
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Comment on agent fees
NA
Was this helpful? Yes
Jun 17,2016
Minithumbdown
By: 'M'
Jun 17,2016
3 people found
this helpful
Watch out for this agency. They got back to me with a second chance offer on a flat and took my deposit only to leave me hanging a week before I'm meant to move in. The owner apparently decided to change their mind and no ...
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Was this helpful? Yes
Jun 02,2016
Minithumbdown
Scott Mckinnon
By: 'gordonwood'
Jun 02,2016
0 people found
this helpful
I let my property through Zone for 5 years and had excellent service throughout. For any issues with my flat I would receive an email stating what the issue was and the proposed fix then Zone would do all necessary work with no further input needed ...
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What agent could do to change your mind?
Competitively priced fees and I liked them being fixed rather than a percentage of the sale price.
Attached Files
Comment on agent fees
Competitively priced fees and I liked them being fixed rather than a percentage of the sale price.
Was this helpful? Yes
Mar 14,2016
Minithumbup
Ross Winton
By: 'Ellie'
Mar 14,2016
0 people found
this helpful
Helpful and always went extra mile. We were both very pleased with the service he provided, would definitely recommend this agent....
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Was this helpful? Yes

My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 46 20 0 1 0 0 0 4

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Zone Letting

Individual Branch Awards

Edinburgh, EH3

Glasgow, G3


Firm Widgets

My widgets

Charring X Glasgow
33 Lynedoch Place, Glasgow G3 6AA
(41)
Office 1
30 St Stephen Street, Edinburgh EH3 5AL
(41)


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