Zone Letting
3.8/5, 102 reviews
70% recommended
100% sales valuation accuracy
100% sales fee satisfaction
64% lettings valuation accuracy
72% lettings fee satisfaction

Why Zone Letting?

Zone Letting sales and letting agents are leading property professionals in the UK. We have offices in Edinburgh, Glasgow and London, where we provide a range of property management services. Zone Group has been established ...
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Why Zone Letting?


Zone Letting sales and letting agents are leading property professionals in the UK. We have offices in Edinburgh, Glasgow and London, where we provide a range of property management services. Zone Group has been established in 2003 and since then we have had a tremendous success in managing more than twenty-five thousand lettings with tenants and successfully sold more than fifteen thousand houses and flats in Scotland and London. We are experts in property marketing, where we exceed with our stunning visuals. As business professionals we exceed property market sales and provide the most accurate rental valuations in Edinburgh, Glasgow and London. Zone Letting provides first class customer service with professional and knowledgeable staff and friendly attitude.


Zone Letting founders have more than 60 years of combined experience in property management and are always proactive in helping clients achieve maximum results with our company. We offer an efficient and transparent estate and letting agency service. Our Edinburgh, Glasgow and London offices attract over 80% of clients through recommendations. Zone Group works closely with other top professionals in the property industry to assist clients with easy property investments that are buying their first house or multi-property investors that are expanding their portfolio. Our global clientele spans as far as forty-two countries around the world. Zone Lettings is a registered property agent with Property Ombudsman, CAL, SAL and DPS to keep up to date on property legislation and current obligations for letting agents.


1-2-Let | Free instant Valuation

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £95,000 £230,000
Lettings 64% 72% £350 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 1 60 22 0 1 0 0 0 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“We rented with zone letting for 6 years. We ......”

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Oct 10,2019
Minithumbup
By: 'Jennifer Macgillivray'
Oct 10,2019
0 people found
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We rented with zone letting for 6 years. We found them to be professional, helpful and always prompt in replying to emails. Any issues were resolved quickly. I would highly recommend them...
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“Excellent Service – Highly Recommend!...”

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Sep 24,2019
Minithumbup
By: 'Manuela'
Sep 24,2019
0 people found
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I was with Zone Letting for more than three years and I highly recommend this agency. I was mostly in touch with Sasha, who has always been quick to respond and Caroline who managed all maintenance issues. I have never felt disappointed throughout my tenancy, ...
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“Waste of time. Disorganised. Arranged a vie......”

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Jun 21,2019
Minithumbdown
By: 'Gillian'
Jun 21,2019
0 people found
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Waste of time. Disorganised. Arranged a viewing for a property which I was assured over the phone would consider pets so travelled from Glasgow through to Edinburgh for a viewing only be told no pets. Could have saved time if they had told me this ...
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“An absolute pleasure!...”

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Jun 06,2019
Minithumbup
By: 'Anna'
Jun 06,2019
0 people found
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I used Zone Lettings for just under 2 years whilst staying in Glasgow and the team were an absolute pleasure throughout! All the team were happy to help in any situation and immediate issues were always dealt with quickly and efficiently. I had most contact with ...
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“horrendous contact...”

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Jun 03,2019
Minithumbdown
By: 'Annoyed Tenant'
Jun 03,2019
0 people found
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My partner and I rented a property for 2 years with zone letting whish went well for the first 6 months or so. As soon as something needed to be repaired in the flat Zone letting seemed to lose all emails and calls we made to them. ...
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Comment on agent fees
terrible! we pay high price for a tiny, noisy, smelly, damp flat
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“Best agency in Glasgow...”

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Jun 03,2019
Minithumbup
By: 'Katerina'
Jun 03,2019
0 people found
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Zone Letting has been a wonderful agency for the past 3,5 years that I rented with them. It was even one of the reason I was reluctant to change flats. Their service is impeccable, they are always ready to help your every need and they really ...
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“outstanding...”

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May 22,2019
Minithumbup
By: 'Sean L'
May 22,2019
0 people found
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I can not speak highly enough of Zone Letting, we are in Belfast so needed a reliable agent to mange our property, zone letting managed it superbly kept the apartment in first class shape and always had it rented. Highly recommend....
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Comment on agent fees
fair
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“Zone Letting, Glasgow....”

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Apr 12,2019
Minithumbup
By: 'John McGrath'
Apr 12,2019
0 people found
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I lived in a Zone letting property for over 3 years with my wife and 2 kids. The service we received was second to none. Everything that needed done was done very sharp. Gary and his team were very easy to deal with and they always had ...
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“Great experience...”

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Apr 03,2019
Minithumbup
By: 'Gabriele'
Apr 03,2019
0 people found
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I have been very lucky to be able to interface with the staff of this agency, especially Sasha and Caroline who have always been extremely professional, friendly and kind.They have always replied to my requests very quickly, thus being of great help....
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“Zone Letting - excellent service...”

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Mar 22,2019
Minithumbup
By: 'Margie Taylor'
Mar 22,2019
0 people found
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The whole Zone letting team are to be highly credited on the job they do. My 18 month rental through Zone was excellent. Yes, they act on behalf of the Landlord and are bound by certain restrictions and decisions. Zone listen to their tenants and are ...
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Comment on agent fees
Good
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“Beware – attempted fraud...”

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Feb 13,2019
Minithumbdown
By: 'SB'
Feb 13,2019
0 people found
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We had a terrible experience with this company. After viewing a property and making an application (which included supplying financial details and ID), we received a request from Ross to make a £2500 deposit to a Western Union account in his name in order to 'take ...
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“Terrible letting agent...”

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Oct 22,2018
Minithumbdown
By: 'Michael'
Oct 22,2018
0 people found
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We had only very bad service,from booking the first viewing,arrived at viewing when agent arrived very rude,we were three families booked in at sometime to Look,agent not really willing to speak to interested people,property poorly kept,been trying to arrange ...
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“Highly recommend this agency....”

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Oct 07,2018
Minithumbup
By: 'Caz Currie'
Oct 07,2018
0 people found
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I was a tenant of Zone Letting for last 8 years. Brilliant letting agent, with fantastic staff- every single member of the team is friendly, understanding and always extremely helpful. Maintenance issues are dealt with immediately. Zone would always be my first choice for a decent, ...
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Comment on agent fees
Good
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“9 years of great service....”

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Oct 02,2018
Minithumbup
By: 'D, K & K'
Oct 02,2018
0 people found
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My flatmates and I were with Zone Letting for 9 years from 2009/2018. This was made possible in no small part by the team at Zone always being professional and reasonable, making our tenancy renewals easy and stress free. Specifically Gary, Scott, Sasha and Caroline who were ...
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Comment on agent fees
N/A
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“Estate agents or con artists?...”

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Aug 23,2018
Minithumbdown
By: 'Matthew'
Aug 23,2018
1 people found
this helpful
When we viewed the property, one of the agents mentioned that the flat wouldn't be available to move in for another week because they would be doing maintenance work. The apartment was in bad condition (hole in the wall, electrical cables coming out of a ...
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By: Matthew
Sep 05, 2018
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From our perspective, there was a failure on the part of Zone Lettings to liase effectively between ourselves and the landlord. Specifically, we requested to be able to negotiate with the landlord regarding the maintenance work and despite what you have written above, we were not informed that the landlord was unhappy with the request for the property to be repainted. Instead we received the email that I have attached which said it was the landlord that did not want to proceed (and not ourselves ...

“Professional, efficient, and kind staff plus nice house for living...”

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Jul 27,2018
Minithumbup
By: 'LachesisYW'
Jul 27,2018
0 people found
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It is really a eight-month happy stay in the house let by Zone Letting. The staff there, Gary, Sasha, Caroline, and many more are just so professional and efficient that you will feel the whole process from get in contact with them to move in ...
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“Feedback for Zone letting Glasgow...”

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Jul 26,2018
Minithumbup
By: 'Vikash'
Jul 26,2018
0 people found
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I will take this opportunity to thanks team of Zone letting, they were very professional and help me at all the stage starting from viewing to handing over the property after my tenancy period get over. Thanks to Sasha , Gery and a big thanks to ...
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Comment on agent fees
good
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“Great from start to finish...”

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Jul 13,2018
Minithumbup
By: 'Kirsty'
Jul 13,2018
0 people found
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We just moved out from a zone letting tenancy. Had a great experience with them from the application process to moving out. In particular, Jordan was great with communication and in keeping the property for us when we were taking a while to decide. During ...
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“Good experience overall...”

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Jun 30,2018
Minithumbup
By: 'Scottish'
Jun 30,2018
0 people found
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We rented a flat for a long period of time and had a good experience overall. All agents were replying promptly to our e-mails whenever we had a problem, and managed to sort fixing rapidly all times. The only thing we didn't appreciate as much ...
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“Nice and friendly...”

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Jun 26,2018
Minithumbup
By: 'Loic'
Jun 26,2018
0 people found
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During our 4 years with Zone Letting, we always had quick answers to our emails. They are super friendly and helpful for the tenants. Highly recommended...
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“Tried to schedule a viewing for a flat. Called them ......”

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Mar 06,2018
Minithumbdown
By: 'Dragos'
Mar 06,2018
0 people found
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Tried to schedule a viewing for a flat. Called them the day before to schedule, confirmed at 9:30AM, called them again at 11:30AM to ask for exact address and I was there at 12:00. Nobody showed up, I call them back at 12:10 and someone from the ...
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“Moving in and out was an easy process. Any issues ......”

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Feb 18,2018
Minithumbup
By: 'EmmaK'
Feb 18,2018
1 people found
this helpful
Moving in and out was an easy process. Any issues that came up during our stay was answered quickly, promptly and professionally. Best letting agency we've dealt with....
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“I was a tenant with Zone Letting for around 9 years. ......”

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Jan 18,2018
Minithumbdown
By: 'Ian'
Jan 18,2018
2 people found
this helpful
I was a tenant with Zone Letting for around 9 years. There weresome landlord issues related to the credit crunch at the time but that was more a sign of the times and I don't have an issue with the agency over this. The process of ...
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Comment on agent fees
I don’t recall there being any significant fees.
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“Great agent, very responsive and took care of any issues. ......”

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Nov 02,2017
Minithumbup
By: 'Rach'
Nov 02,2017
0 people found
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Great agent, very responsive and took care of any issues. Would recomend them to anyone looking to rent or be a landlord...
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Comment on agent fees
Agents fees were very reasonable
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“Very nice and helpful, and prompt attention to any issue! *...”

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Oct 24,2017
Minithumbup
By: 'Stephanie'
Oct 24,2017
0 people found
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Very nice and helpful, and prompt attention to any issue! *...
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“Avoid like the plague. My partner and I and have ......”

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Oct 15,2017
Minithumbdown
By: 'Awful service- avoid if possible'
Oct 15,2017
0 people found
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Avoid like the plague. My partner and I and have rented properties from many different agencies in the past and we have never experienced the levels of abysmal service that we had to put up with renting with Zone Letting. We feel that we were ...
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By: Ross Winton
Oct 16, 2017
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Hello Sir / Madam, Thanks for your comments regarding your experience with our agency. I'm very sorry to hear that you were dissatisfied with the service you received from our company. It is never our intention to have unhappy customers so this feedback is most disappointing to read. As your review is anonymous, I am unable to decipher which tenancy this relates to however should you wish to discuss matters further, I would be more than happy to do so. Whilst we welcome and respect c ...

“During my 3-year tenancy, Ross has always been very reliable ......”

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Oct 09,2017
Minithumbup
By: 'N.D.B.'
Oct 09,2017
0 people found
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During my 3-year tenancy, Ross has always been very reliable and helpful. He was always available for any request, and very quick in providing feedback or support in case of issues....
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“Great services with wide ranges of properties. the response for ......”

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Oct 09,2017
Minithumbup
By: 'Abdulmalik Alomar'
Oct 09,2017
0 people found
this helpful
Great services with wide ranges of properties. the response for any inquiry is fast and sufficient. In general, friendly and considerate staff. If you went to the Glasgow office ask for Gary Towey or Sasha Bain....
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“Very bad throughout tenancy, taking ages to reply to any ......”

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Aug 31,2017
Minithumbdown
By: 'Glasgow tenant'
Aug 31,2017
0 people found
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Very bad throughout tenancy, taking ages to reply to any email and not much help when an issue arises. On moving out the property they have taken off nearly half of our deposit on cleaning and painting, saying the flat was disgusting and left in ...
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“* My advice to all the tenants is, keep all your ......”

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Aug 22,2017
Minithumbdown
By: 'Steven'
Aug 22,2017
0 people found
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* My advice to all the tenants is, keep all your paperwork in a safe place and make sure to watch the DVD disk they give you before moving in, they claim that the DVD contain images of the property at the time you move in, ...
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Comment on agent fees
Very BAD
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:21 PM 02/07/2018 by allAgents

Awards won by Zone Letting

Individual Branch Awards

Glasgow, G3


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