Zone Letting
3.9/5, 127 reviews
72% recommended
100% sales valuation accuracy
100% sales fee satisfaction
71% lettings valuation accuracy
76% lettings fee satisfaction



Property Features

Why Zone Letting?

Zone Letting sales and letting agents are leading property professionals in the UK. We have offices in Edinburgh, Glasgow and London, where we provide a range of property management services. Zone Group has been established ...
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Why Zone Letting?


Zone Letting sales and letting agents are leading property professionals in the UK. We have offices in Edinburgh, Glasgow and London, where we provide a range of property management services. Zone Group has been established in 2003 and since then we have had a tremendous success in managing more than twenty-five thousand lettings with tenants and successfully sold more than fifteen thousand houses and flats in Scotland and London. We are experts in property marketing, where we exceed with our stunning visuals. As business professionals we exceed property market sales and provide the most accurate rental valuations in Edinburgh, Glasgow and London. Zone Letting provides first class customer service with professional and knowledgeable staff and friendly attitude.


Zone Letting founders have more than 60 years of combined experience in property management and are always proactive in helping clients achieve maximum results with our company. We offer an efficient and transparent estate and letting agency service. Our Edinburgh, Glasgow and London offices attract over 80% of clients through recommendations. Zone Group works closely with other top professionals in the property industry to assist clients with easy property investments that are buying their first house or multi-property investors that are expanding their portfolio. Our global clientele spans as far as forty-two countries around the world. Zone Lettings is a registered property agent with Property Ombudsman, CAL, SAL and DPS to keep up to date on property legislation and current obligations for letting agents.


1-2-Let | Free instant Valuation

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £95,000 £230,000
Lettings 71% 76% £350 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 1 76 27 0 1 0 0 1 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Thank you Kira...”

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Feb 19,2024
Minithumbdown
Kira
By: 'James'
Feb 19,2024
0 people found
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Kira has been really helpful and managed to get everything turned around in time for my move date, so could get moved across without needing an inconvenient stopover. Thank you!...
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“Worst company...”

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Feb 09,2024
Minithumbdown
David
By: 'Idrees Shah'
Feb 09,2024
1 people found
this helpful
The worst agency I’ve ever encountered. The manager and administrator are incredibly mean and rude. They asked for my company accounts for no reason. Firstly, I am not buying the property; I am letting it. Secondly, they should only ask for my self-assessment, not ...
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“Zone Letting Glasgow: Three Years of Excellence in Property Management...”

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Jan 20,2024
Minithumbup
Ellie
By: 'Andrzej'
Jan 20,2024
0 people found
this helpful
I've rented through Zone Letting Glasgow for three years, and it's been a fantastic experience. Their professionalism and quick response to any issues were impressive. The flat was well-maintained, and Zone Letting Glasgow consistently went above and beyond. I highly recommend them for a reliable ...
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“Very good experience letting with Zone...”

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Jan 14,2024
Minithumbup
Ellie
By: 'Mr Mrs C'
Jan 14,2024
0 people found
this helpful
We rented our apartment in Glasgow through Zone for almost 10 years. Our experience with them in general has been excellent. They have dealt with any issues promptly and kept us informed of the ever-changing legislation. They have sourced several tenants for us, dealing fairly with ...
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“The Worst Letting Agency - Scammers...”

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Nov 13,2023
Minithumbdown
By: 'Abhi'
Nov 13,2023
0 people found
this helpful
Upon moving out, I repeatedly contacted them to release my deposit. Unfortunately, even after a month has passed, my deposit remains unreleased. Following persistent follow-ups, they informed me (after a month) that they had hired a "sparkle clean" service and would be sending me an ...
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“The Worst Letting Agency - Scammers...”

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Nov 13,2023
Minithumbdown
Caroline
Gary
By: 'Abhilash'
Nov 13,2023
0 people found
this helpful
Upon moving out, I repeatedly contacted them to release my deposit. Unfortunately, even after a month has passed, my deposit remains unreleased. Following persistent follow-ups, they informed me that they had hired a "sparkle clean" service and would be sending me an invoice for the ...
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“Very pleased with the customer service receiv......”

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Jun 21,2023
Minithumbup
Mandy
By: 'Bob'
Jun 21,2023
0 people found
this helpful
Very pleased with the customer service received at Zone Letting. We have been renters for over a year and any time we have called , we have been treated courteously and efficiently. Most recently by Mandy in the Maintenance area. We want to compliment George who ...
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“Perfect choice to manage tenanted properties and sell them...”

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Jan 18,2022
Minithumbup
Gary
By: 'Valerie'
Jan 18,2022
0 people found
this helpful
I rented my flat in a very challenging development in Glasgow through Zone Letting from June 2005. Gary and Scott have always been very approachable and helpful as have their staff. Any maintenance issues have been dealt with in a timely way and in my experience ...
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“Absolutely Excellent Agents...”

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Oct 30,2021
Minithumbup
By: 'Richard Protheroe'
Oct 30,2021
0 people found
this helpful
Zone Lettings acted as my letting agents for 13 years for a flat I owned in Glasgow. They were always professional in their dealings and if maintenance/cosmetic work was required it was always done swiftly by tradesmen of their choice at a competitive price. They ...
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“Avoid...”

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Sep 17,2021
Minithumbdown
By: 'Emma'
Sep 17,2021
0 people found
this helpful
Hated every time I had to get in contact with them. They never showed us any respect, trust or consideration despite paying on time without issue for 5 years. Were incapable of making even basic decisions without asking the landlord first and refused to make any ...
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“Great Service...”

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Jul 13,2021
Minithumbup
Rose
By: 'Jorge'
Jul 13,2021
0 people found
this helpful
Ross and his team have been super helpful on my search for a flat to rent in Edinburgh, and most of all worked with honesty and integrity!...
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“My first experience renting and letting was ......”

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Mar 01,2021
Minithumbup
Caroline
Gary
By: 'Merle'
Mar 01,2021
0 people found
this helpful
My first experience renting and letting was outstanding thanks to Zone Letting, always quick to respond, polite and courteous. Thank you for being such a pleasure to deal with, you could tell they really cared for all parties involved. Can’t recommend highly enough. My ...
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“Fantastic Letting Agency...”

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Feb 16,2021
Minithumbup
Robbie
By: 'Kathleen M'
Feb 16,2021
0 people found
this helpful
Rented with Zone for a year and a half. All of the staff we interacted with were kind, professional, and helpful. They always responded to our queries quickly and efficiently. Highly recommend letting from Zone!...
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“I'm not from the UK and it was my first letti......”

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Aug 31,2020
Minithumbup
Robbie
By: 'ClaudiaS'
Aug 31,2020
0 people found
this helpful
I'm not from the UK and it was my first letting experience in a foreign country. I was quite worried because I was urgently looking for a flat. I got in touch with Zone Letting Group and I was really impressed by the letting agent's (...
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“Dear Ross and all the team. I am so impresse......”

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Aug 27,2020
Minithumbup
By: 'Susan'
Aug 27,2020
0 people found
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Dear Ross and all the team. I am so impressed my boiler call out was the same day within 30 minutes. All fixed and working . Fantastic. The whole team at Zone letting are very professional and go above and beyond if you require them for any ...
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“I had a very pleasant experience with Zone Le......”

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Jul 31,2020
Minithumbup
By: 'Fotios'
Jul 31,2020
0 people found
this helpful
I had a very pleasant experience with Zone Letting. They were always very pleasant to talk to and they were dealing with any issues related to the property I was renting very quickly....
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“Professional and nice stay...”

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Jul 11,2020
Minithumbup
By: 'Michael'
Jul 11,2020
0 people found
this helpful
I have been renting from Zone Letting an apartment in the west end, and it was a nice and professional stay. During my 6 months stay I would conclude: - Easy in and easy out without many bureaucracy and administrative work. - Professional and prompt contact ...
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“We have rented a flat in Charing Cross in Gla......”

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Jun 30,2020
Minithumbup
Sasha
By: 'Kevin'
Jun 30,2020
0 people found
this helpful
We have rented a flat in Charing Cross in Glasgow through Zone Letting for the last 3 years. The move-in process was easy, they have dealt with all maintenance/other queries quickly and effectively, communicated clearly throughout, and the move-out process was easy and efficient, without ...
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“We greatly enjoyed renting a city centre prop......”

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Jun 02,2020
Minithumbup
By: 'Graham'
Jun 02,2020
0 people found
this helpful
We greatly enjoyed renting a city centre property in Glasgow from Zone Letting in Glasgow. Zone Letting were very efficient when we were completing the paper work to move into the property. Any repairs which we required during our 3 years living in the flat were ...
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“I have been 7 years with Zone Letting and my ......”

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May 26,2020
Minithumbup
By: 'Abdullah'
May 26,2020
0 people found
this helpful
I have been 7 years with Zone Letting and my brother for 2 years. They were so professional and very kind team. They deal with a tenant in a respectful and understandable way. They process maintenance as soon as they can with kindness. Thank you again Zone ...
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“They have professional skills with the reside......”

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May 18,2020
Minithumbup
Sasha
By: 'jamaan'
May 18,2020
0 people found
this helpful
They have professional skills with the residents. And they are helpful when I asked them to allow me to stay in the flat for 3 days more after the end of a contract....
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“A* service...”

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May 14,2020
Minithumbup
Caroline
By: 'Emma'
May 14,2020
0 people found
this helpful
Cannot recommend zone letting enough! After moving out of halls in first year, myself and my flat mate rented for the first time through zone letting. Could not have been an easier process. After 2 years in our first flat our landlord decided to sell, but ...
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By: Emma blades
May 14, 2020
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Just realised this should say Glasgow office ...

“Good Agent Good Service...”

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Mar 26,2020
Minithumbup
By: 'Roweena'
Mar 26,2020
0 people found
this helpful
I've been renting in Edinburgh for 6 years, and Zone Letting has honestly provided the best service (compared to the other agencies I've used). The staff are really friendly and caring, they are always on hand to deal with any issues and respond quickly. I would ...
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“I stayed with Zone Letting for the last four ......”

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Jan 14,2020
Minithumbup
Sasha
Caroline
By: 'Abdullah'
Jan 14,2020
0 people found
this helpful
I stayed with Zone Letting for the last four years, all staff, and particularly Sasha and Caroline, are very kind and professional people. I have never had any issues with this agency and they were always there to help when I needed them. I highly ...
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“My Experience with ZONE LETTING ENDINBURGHSh......”

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Nov 28,2019
Minithumbup
Byram
By: 'Romit'
Nov 28,2019
0 people found
this helpful
My Experience with ZONE LETTING ENDINBURGH Short Answer: Absolutely Fabulous! Long Answer: So I was looking for a small accommodation for short to mid term (6-0 months) and I chanced upon ZONE LETTING through one of the property websites. Right from the first call, I ...
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“We rented with zone letting for 6 years. We ......”

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Oct 10,2019
Minithumbup
Gary
By: 'Jennifer'
Oct 10,2019
0 people found
this helpful
We rented with zone letting for 6 years. We found them to be professional, helpful and always prompt in replying to emails. Any issues were resolved quickly. I would highly recommend them...
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“Excellent Service – Highly Recommend!...”

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Sep 24,2019
Minithumbup
Sasha
Caroline
By: 'Manuela'
Sep 24,2019
0 people found
this helpful
I was with Zone Letting for more than three years and I highly recommend this agency. I was mostly in touch with Sasha, who has always been quick to respond and Caroline who managed all maintenance issues. I have never felt disappointed throughout my tenancy, ...
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“Waste of time. Disorganised. Arranged a vie......”

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Jun 21,2019
Minithumbdown
By: 'Gillian'
Jun 21,2019
0 people found
this helpful
Waste of time. Disorganised. Arranged a viewing for a property which I was assured over the phone would consider pets so travelled from Glasgow through to Edinburgh for a viewing only be told no pets. Could have saved time if they had told me this ...
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“An absolute pleasure!...”

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Jun 06,2019
Minithumbup
Sasha
Caroline
By: 'Anna'
Jun 06,2019
0 people found
this helpful
I used Zone Lettings for just under 2 years whilst staying in Glasgow and the team were an absolute pleasure throughout! All the team were happy to help in any situation and immediate issues were always dealt with quickly and efficiently. I had most contact with ...
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“horrendous contact...”

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Jun 03,2019
Minithumbdown
By: 'Annoyed'
Jun 03,2019
1 people found
this helpful
My partner and I rented a property for 2 years with zone letting whish went well for the first 6 months or so. As soon as something needed to be repaired in the flat Zone letting seemed to lose all emails and calls we made to them. ...
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Comment on agent fees
terrible! we pay high price for a tiny, noisy, smelly, damp flat
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:21 PM 02/07/2018 by allAgents

Awards won by Zone Letting

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