Why Zone Letting?


Zone Letting sales and letting agents are leading property professionals in the UK. We have offices
Read full description...


Why Zone Letting?


Zone Letting sales and letting agents are leading property professionals in the UK. We have offices in Edinburgh, Glasgow and London, where we provide a range of property management services. Zone Group has been established in 2003 and since then we have had a tremendous success in managing more than twenty-five thousand lettings with tenants and successfully sold more than fifteen thousand houses and flats in Scotland and London. We are experts in property marketing, where we exceed with our stunning visuals. As business professionals we exceed property market sales and provide the most accurate rental valuations in Edinburgh, Glasgow and London. Zone Letting provides first class customer service with professional and knowledgeable staff and friendly attitude.


Zone Letting founders have more than 60 years of combined experience in property management and are always proactive in helping clients achieve maximum results with our company. We offer an efficient and transparent estate and letting agency service. Our Edinburgh, Glasgow and London offices attract over 80% of clients through recommendations. Zone Group works closely with other top professionals in the property industry to assist clients with easy property investments that are buying their first house or multi-property investors that are expanding their portfolio. Our global clientele spans as far as forty-two countries around the world. Zone Lettings is a registered property agent with Property Ombudsman, CAL, SAL and DPS to keep up to date on property legislation and current obligations for letting agents.


Zone Letting



Properties for Sale
Properties to Rent

“outstanding...”

May 22,2019
Minithumbup
By: 'Sean L'
May 22,2019
0 people found
this helpful
I can not speak highly enough of Zone Letting, we are in Belfast so needed a reliable agent to mange our property, zone letting managed it superbly kept the apartment in first class shape and always had it rented. Highly recommend....
read full review
Comment on agent fees
fair
Was this helpful? Yes

“Zone Letting, Glasgow....”

Apr 12,2019
Minithumbup
By: 'John McGrath'
Apr 12,2019
0 people found
this helpful
I lived in a Zone letting property for over 3 years with my wife and 2 kids. The service we received was second to none. Everything that needed done was done very sharp. Gary and his team were very easy to deal with and they always had ...
read full review
Was this helpful? Yes

“Great experience...”

Apr 03,2019
Minithumbup
By: 'Gabriele'
Apr 03,2019
0 people found
this helpful
I have been very lucky to be able to interface with the staff of this agency, especially Sasha and Caroline who have always been extremely professional, friendly and kind.They have always replied to my requests very quickly, thus being of great help....
read full review
Was this helpful? Yes

“Zone Letting - excellent service...”

Mar 22,2019
Minithumbup
By: 'Margie Taylor'
Mar 22,2019
0 people found
this helpful
The whole Zone letting team are to be highly credited on the job they do. My 18 month rental through Zone was excellent. Yes, they act on behalf of the Landlord and are bound by certain restrictions and decisions. Zone listen to their tenants and are ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Beware – attempted fraud...”

Feb 13,2019
Minithumbdown
By: 'SB'
Feb 13,2019
0 people found
this helpful
We had a terrible experience with this company. After viewing a property and making an application (which included supplying financial details and ID), we received a request from Ross to make a £2500 deposit to a Western Union account in his name in order to 'take ...
read full review
Was this helpful? Yes

“Terrible letting agent...”

Oct 22,2018
Minithumbdown
By: 'Michael'
Oct 22,2018
0 people found
this helpful
We had only very bad service,from booking the first viewing,arrived at viewing when agent arrived very rude,we were three families booked in at sometime to Look,agent not really willing to speak to interested people,property poorly kept,been trying to arrange ...
read full review
Was this helpful? Yes

“Highly recommend this agency....”

Oct 07,2018
Minithumbup
By: 'Caz Currie'
Oct 07,2018
0 people found
this helpful
I was a tenant of Zone Letting for last 8 years. Brilliant letting agent, with fantastic staff- every single member of the team is friendly, understanding and always extremely helpful. Maintenance issues are dealt with immediately. Zone would always be my first choice for a decent, ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“9 years of great service....”

Oct 02,2018
Minithumbup
By: 'D, K & K'
Oct 02,2018
0 people found
this helpful
My flatmates and I were with Zone Letting for 9 years from 2009/2018. This was made possible in no small part by the team at Zone always being professional and reasonable, making our tenancy renewals easy and stress free. Specifically Gary, Scott, Sasha and Caroline who were ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Estate agents or con artists?...”

Aug 23,2018
Minithumbdown
By: 'Matthew'
Aug 23,2018
1 people found
this helpful
When we viewed the property, one of the agents mentioned that the flat wouldn't be available to move in for another week because they would be doing maintenance work. The apartment was in bad condition (hole in the wall, electrical cables coming out of a ...
read full review
Was this helpful? Yes
By: Matthew
Sep 05, 2018
View all comments (2)
From our perspective, there was a failure on the part of Zone Lettings to liase effectively between ourselves and the landlord. Specifically, we requested to be able to negotiate with the landlord regarding the maintenance work and despite what you have written above, we were not informed that the landlord was unhappy with the request for the property to be repainted. Instead we received the email that I have attached which said it was the landlord that did not want to proceed (and not ourselves ...

“Professional, efficient, and kind staff plus nice house for living...”

Jul 27,2018
Minithumbup
By: 'LachesisYW'
Jul 27,2018
0 people found
this helpful
It is really a eight-month happy stay in the house let by Zone Letting. The staff there, Gary, Sasha, Caroline, and many more are just so professional and efficient that you will feel the whole process from get in contact with them to move in ...
read full review
Was this helpful? Yes

“Feedback for Zone letting Glasgow...”

Jul 26,2018
Minithumbup
By: 'Vikash'
Jul 26,2018
0 people found
this helpful
I will take this opportunity to thanks team of Zone letting, they were very professional and help me at all the stage starting from viewing to handing over the property after my tenancy period get over. Thanks to Sasha , Gery and a big thanks to ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Great from start to finish...”

Jul 13,2018
Minithumbup
By: 'Kirsty'
Jul 13,2018
0 people found
this helpful
We just moved out from a zone letting tenancy. Had a great experience with them from the application process to moving out. In particular, Jordan was great with communication and in keeping the property for us when we were taking a while to decide. During ...
read full review
Was this helpful? Yes

“Good experience overall...”

Jun 30,2018
Minithumbup
By: 'Scottish'
Jun 30,2018
0 people found
this helpful
We rented a flat for a long period of time and had a good experience overall. All agents were replying promptly to our e-mails whenever we had a problem, and managed to sort fixing rapidly all times. The only thing we didn't appreciate as much ...
read full review
Was this helpful? Yes

“Nice and friendly...”

Jun 26,2018
Minithumbup
By: 'Loic'
Jun 26,2018
0 people found
this helpful
During our 4 years with Zone Letting, we always had quick answers to our emails. They are super friendly and helpful for the tenants. Highly recommended...
read full review
Was this helpful? Yes

“Tried to schedule a viewing for a flat. Called them ......”

Mar 06,2018
Minithumbdown
By: 'Dragos'
Mar 06,2018
0 people found
this helpful
Tried to schedule a viewing for a flat. Called them the day before to schedule, confirmed at 9:30AM, called them again at 11:30AM to ask for exact address and I was there at 12:00. Nobody showed up, I call them back at 12:10 and someone from the ...
read full review
Was this helpful? Yes

“Moving in and out was an easy process. Any issues ......”

Feb 18,2018
Minithumbup
By: 'EmmaK'
Feb 18,2018
1 people found
this helpful
Moving in and out was an easy process. Any issues that came up during our stay was answered quickly, promptly and professionally. Best letting agency we've dealt with....
read full review
Was this helpful? Yes

“I was a tenant with Zone Letting for around 9 years. ......”

Jan 18,2018
Minithumbdown
By: 'Ian'
Jan 18,2018
2 people found
this helpful
I was a tenant with Zone Letting for around 9 years. There weresome landlord issues related to the credit crunch at the time but that was more a sign of the times and I don't have an issue with the agency over this. The process of ...
read full review
Comment on agent fees
I don’t recall there being any significant fees.
Was this helpful? Yes

“Great agent, very responsive and took care of any issues. ......”

Nov 02,2017
Minithumbup
By: 'Rach'
Nov 02,2017
0 people found
this helpful
Great agent, very responsive and took care of any issues. Would recomend them to anyone looking to rent or be a landlord...
read full review
Comment on agent fees
Agents fees were very reasonable
Was this helpful? Yes

“Very nice and helpful, and prompt attention to any issue! *...”

Oct 24,2017
Minithumbup
By: 'Stephanie'
Oct 24,2017
0 people found
this helpful
Very nice and helpful, and prompt attention to any issue! *...
read full review
Was this helpful? Yes

“Avoid like the plague. My partner and I and have ......”

Oct 15,2017
Minithumbdown
By: 'Awful service- avoid if possible'
Oct 15,2017
0 people found
this helpful
Avoid like the plague. My partner and I and have rented properties from many different agencies in the past and we have never experienced the levels of abysmal service that we had to put up with renting with Zone Letting. We feel that we were ...
read full review
Was this helpful? Yes
By: Ross Winton
Oct 16, 2017
View all comments (1)
Hello Sir / Madam, Thanks for your comments regarding your experience with our agency. I'm very sorry to hear that you were dissatisfied with the service you received from our company. It is never our intention to have unhappy customers so this feedback is most disappointing to read. As your review is anonymous, I am unable to decipher which tenancy this relates to however should you wish to discuss matters further, I would be more than happy to do so. Whilst we welcome and respect c ...

“During my 3-year tenancy, Ross has always been very reliable ......”

Oct 09,2017
Minithumbup
By: 'N.D.B.'
Oct 09,2017
0 people found
this helpful
During my 3-year tenancy, Ross has always been very reliable and helpful. He was always available for any request, and very quick in providing feedback or support in case of issues....
read full review
Was this helpful? Yes

“Great services with wide ranges of properties. the response for ......”

Oct 09,2017
Minithumbup
By: 'Abdulmalik Alomar'
Oct 09,2017
0 people found
this helpful
Great services with wide ranges of properties. the response for any inquiry is fast and sufficient. In general, friendly and considerate staff. If you went to the Glasgow office ask for Gary Towey or Sasha Bain....
read full review
Was this helpful? Yes

“Very bad throughout tenancy, taking ages to reply to any ......”

Aug 31,2017
Minithumbdown
By: 'Glasgow tenant'
Aug 31,2017
0 people found
this helpful
Very bad throughout tenancy, taking ages to reply to any email and not much help when an issue arises. On moving out the property they have taken off nearly half of our deposit on cleaning and painting, saying the flat was disgusting and left in ...
read full review
Was this helpful? Yes

“* My advice to all the tenants is, keep all your ......”

Aug 22,2017
Minithumbdown
By: 'Steven'
Aug 22,2017
0 people found
this helpful
* My advice to all the tenants is, keep all your paperwork in a safe place and make sure to watch the DVD disk they give you before moving in, they claim that the DVD contain images of the property at the time you move in, ...
read full review
Comment on agent fees
Very BAD
Was this helpful? Yes

“This was my letting agent for the past year, and ......”

May 18,2017
Minithumbdown
By: 'Disappointed Tenant'
May 18,2017
1 people found
this helpful
This was my letting agent for the past year, and they were absolutely awful to deal with. I was threatened with police for an alarm that was faulty, and apparently went off at 3am on a Tuesday morning when my partner and I were asleep, ...
read full review
Comment on agent fees
I was charged well over a £1,000 a month for a lovely property but the service that I received I wouldn't have paid £50 for this property again if I had the chance.
Was this helpful? Yes

“Everyone was helpful with answering questions during move-in. Repairs were ......”

Jan 03,2017
Minithumbup
By: 'Tom R'
Jan 03,2017
0 people found
this helpful
Everyone was helpful with answering questions during move-in. Repairs were always carried out promptly when needed. A big thanks to Byram and Ross with our move back to the USA. These guys were great....
read full review
Comment on agent fees
Move in fees were low and deposit was reasonable.
Was this helpful? Yes

“Timely replies to maintenance requests and friendly staff. Always trying ......”

Dec 20,2016
Minithumbup
By: 'Tenant_Edinburgh'
Dec 20,2016
0 people found
this helpful
Timely replies to maintenance requests and friendly staff. Always trying to help and accomodate requests. Would recommend to a friend....
read full review
Was this helpful? Yes

“I let a flat in Paisley for 12 months. I have ......”

Nov 16,2016
Minithumbup
By: 'Andre'
Nov 16,2016
0 people found
this helpful
I let a flat in Paisley for 12 months. I have nothing to complain about. Zone letting costumers services was very helpful and kind in my demands. I came from Brazil to do my doctoral research and they were very comprehensive about my situation....
read full review
Was this helpful? Yes

“I am a neighbour of one of Zone Letting's properties ......”

Nov 10,2016
Minithumbdown
By: 'Leila'
Nov 10,2016
2 people found
this helpful
I am a neighbour of one of Zone Letting's properties and am very disappointed with their customer relations. Water damage from the leaking shower of their flat above has caused my ceiling to crack and have water marks. Zone Letting have been very unhelpful with ...
read full review
Was this helpful? Yes

“I appreciated the personal touch at Zone Letting. Throughout the 18 ......”

Nov 03,2016
Minithumbup
By: 'Alberta'
Nov 03,2016
0 people found
this helpful
I appreciated the personal touch at Zone Letting. Throughout the 18 months as a tenant, they listened to any issues I raised and attended to them promptly. Sasha Bain was my first point of contact and was always patient, kind and efficient....
read full review
Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 1 56 20 0 1 0 0 0 7

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 12:21 PM 02/07/2018 by allAgents

Awards won by Zone Letting

Individual Branch Awards

Glasgow, G3

Edinburgh, EH3


Edinburgh
30 St Stephen Street, Edinburgh EH3 5AL
(44)
Glasgow Charring Cross
33 Lynedoch Street, Glasgow G3 6AA
(51)


As Seen On

Find the Best Agent to
Sell or Rent Your Home