Zoe Napier Group
4.5/5, 17 reviews
88% recommended
80% sales valuation accuracy
100% sales fee satisfaction
Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.The Company specialise in the sale of reassuringly unique homes under Four main brands: COUNTRY & EQUESTRIAN - Country Houses (with or ... show more Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.

The Company specialise in the sale of reassuringly unique homes under Four main brands:

COUNTRY & EQUESTRIAN - Country Houses (with or without land), Equestrian properties, parcels of land, period properties, homes with attached businesses, rural gems

Barns & Unique Conversions – Anything converted from a Cow shed to Essex Barn and Windmill to Water Tower!

New & Luxury Homes – Luxury Homes that are unique, together with brand new homes with a twist of luxury. Also Development sites

Coastal & Waterside – If it is by water; rivers, the coast, lakes or fishing lakes then we have a specialist platform supported by UK’s Waterside Property Network

Zoe Napier Group pride themselves on specialist marketing aimed to reach the right buyers with unique marketing. Our boutique style agency allows us to choose and tailor individual marketing to suit your property and to provide the specialist platform it deserves.

The Company are proud to lead the field in their specialism which ranges from selling property with acreage to the equestrian sector, selling new homes sites that offer a luxury touch above their competition, any waterside property and to discerning buyers looking for unique barns and unusual conversions. See the web site as to the type of homes Zoe Napier Group sell.

Their web site www.zoenapier.com is easy to navigate from its home page by choosing which type of property you are searching for. This allows a buyer to be offered the best selection of choice in the region, beyond compare.

Please join our facebook page: ZOE NAPIER GROUP for early property alerts and useful tips and advice

Specialist marketing includes National publications such as Horse & Hound and/or Coast Magazine, regional glossy magazines and an extensive, individually targeted social media campaign for each individual property, (to name a few). We are members of Mayfair Office and Waterside Network.

Zoe Napier Group pride themselves on service, their experience and knowledge in their specialist markets and as to how they knowledgeably problem solve throughout the sale process.
The Zoe Napier Group | zoenapier.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £336,000 £11,625,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 8 0 7 0 0 2
Areas covered
  • CM9
  • Essex
  • CM8
  • South Suffolk
  • CM13
  • CO1 to CO16
  • CM5
  • CM0 to CM17
  • CM15
  • SS3 SS4 SS5 SS6 SS11
  • CO9
  • CB10 CB11
  • CO6
  • RM4
  • CO5
  • IP7 IP9 IP14 IP29
  • CO10
  • SS1
Address

The Toll House
Fullbridge Quay,Maldon
Essex
CM9 4LA
01621 840 333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA
Latest Properties

No Properties

“Very open, polite, professional. Kept me info......”

Share on :
Sep 25,2020
Minithumbup
Zoe
Sharon
By: 'Nick C'
Sep 25,2020
0 people found
this helpful
Very open, polite, professional. Kept me informed and well supported throughout buying process. Helped me feel comfortable throughout process even during getting caught up in lockdown and keeping seller well informed about the delay after delay with mortgage companies but we got there eventually, I ...
read full review
Was this helpful? Yes

“Lisa, Sharon and the team at Zoe Napier were ......”

Share on :
Aug 10,2020
Minithumbup
Lisa
Sharon
By: 'Ben Coombes'
Aug 10,2020
0 people found
this helpful
Lisa, Sharon and the team at Zoe Napier were absolutely amazing. Lisa showed me the home of my dreams which has exceeded all expectations. Throughout the purchase process I was regularly informed and kept fully up to date with progress. Lisa and Sharon are superb ...
read full review
Was this helpful? Yes
By: Zoe Napier
Aug 10, 2020
View all comments (1)
Dear Ben So pleased that you are happy with your purchase and pleased with the team. Enjoy and review much appreciated ...

“Truly caring for the customer...”

Share on :
Apr 03,2020
Minithumbup
Lisa
By: 'David Rolfe'
Apr 03,2020
0 people found
this helpful
Lisa is a rare Agent that truly cares about her customers both buying and selling. No stone was left unturned in our interaction and Lisa really is a reference of how property sales should be done....
read full review
Was this helpful? Yes

“Moving from Cornwall to Essex recently was a ......”

Share on :
Mar 27,2020
Minithumbup
Zoe
Sharon
By: 'Chris Yates'
Mar 27,2020
0 people found
this helpful
Moving from Cornwall to Essex recently was a big concern - logistically and mentally. The staff at Zoe Napier fully appreciated this and communicated positively throughout the process answering queries quickly and accurately. Thank you for a job well done. Chris and Lesley Yates....
read full review
Was this helpful? Yes

“From the start, I was given a 5* experience. ......”

Share on :
Jan 27,2020
Minithumbup
Sharon
Damian
By: 'Sharon Whelan'
Jan 27,2020
0 people found
this helpful
From the start, I was given a 5* experience. Excellent advice and kept informed all the way through. My property sold in less than two weeks. Beautiful photos taken to show the house off to its finest....
read full review
Was this helpful? Yes

“What can I say !! Wow from start to finish Ev......”

Share on :
Jan 02,2020
Minithumbup
Sharon
By: 'Louise Mullane'
Jan 02,2020
0 people found
this helpful
What can I say !! Wow from start to finish Eve was our first point of call and nothing was to much trouble always made me comfortable with asking lots of questions etc ! Then dealt with Sharon she was the same did everything she could to ...
read full review
Was this helpful? Yes

“We highly recommend Zoe Napier and Associates......”

Share on :
Oct 08,2019
Minithumbup
Sharon
By: 'Matt Jennis McDermott'
Oct 08,2019
0 people found
this helpful
We highly recommend Zoe Napier and Associates if you are considering selling your home. Zoe, Sharon and Eve were very professional, and whenever we called they knew exactly the state of play and were able to give us answers immediately. Signing up was easy and ...
read full review
Was this helpful? Yes

“Very professional and nice people who really ......”

Share on :
Jun 20,2019
Minithumbup
Sharon
By: 'Peter Adamson'
Jun 20,2019
0 people found
this helpful
Very professional and nice people who really know their stuff, especially their specialist fields. I put them in my top two agents dealt with in my forty five years as a house builder....
read full review
Was this helpful? Yes

“Modern Auction...”

Share on :
Feb 20,2019
Minithumbup
Zoe
By: 'Bev'
Feb 20,2019
0 people found
this helpful
We have sold our land in Mayland on Zoe Napier Modern Auction. If you are realistic with price you will sell! We had a lovely man called Tom who has been so good in keeping us informed and we cant thank Zoe and Tom enough ...
read full review
Comment on agent fees
Good Price
Was this helpful? Yes

“supportive professional service...”

Share on :
Dec 20,2018
Minithumbup
By: 'Jane'
Dec 20,2018
1 people found
this helpful
Zoe and her team worked very hard to market and sell our property from day 1. We found the whole team so professional and willing to work with us on all details. The team managed all viewings and kept us informed every step of the way. ...
read full review
Comment on agent fees
very competitive price
Was this helpful? Yes

“Purchase of property...”

Share on :
Dec 20,2018
Minithumbup
By: 'Mike Selt'
Dec 20,2018
1 people found
this helpful
I have known Zoe Napier personally for many years and can say that she is a true professional with extensive knowledge of the country house market in Essex and Suffolk. This has been brought about through her vast network of contacts in the property and ...
read full review
Comment on agent fees
Very good for buying and selling and reflect efforts in obtaining a good price for buyer and seller
Was this helpful? Yes

“Excellent and supportive customer service...”

Share on :
Nov 29,2018
Minithumbup
Zoe
Lisa
By: 'Sara'
Nov 29,2018
1 people found
this helpful
A knowledgeable and experienced team, providing an excellent and professional service. They produced a beautiful brochure for our house, handled all the viewings and have been brilliant at helping us through the whole process....
read full review
Comment on agent fees
Competitive fees
Was this helpful? Yes

“Masterclass...”

Share on :
Nov 24,2018
Minithumbup
Zoe
By: 'Mr G'
Nov 24,2018
2 people found
this helpful
Having decided to use the Zoe Napier group to market my property, I was superbly impressed with the way they handled the marketing and my buyers. In this tough market I am glad I picked an agent that worked harder to get me moved at ...
read full review
Comment on agent fees
Worth the fee
Was this helpful? Yes

“Was purchasing through zoe napier. Worst experience ever. So rude, ......”

Share on :
Feb 05,2018
Minithumbdown
By: 'Moved on'
Feb 05,2018
1 people found
this helpful
Was purchasing through zoe napier. Worst experience ever. So rude, hid property defects like poss subsidence and once challenged by solicitor was advised seller was withdrawing due to unreasonable questions being asked. Fact property held compulsory purchase and had extension with no planning felt enquiries ...
read full review
Was this helpful? Yes
By: Zoe Napier
May 21, 2018
View all comments (1)
Thank you for expressing a view. Its a great shame that you did not discuss any dissatisfaction with us or myself personally. The two ladies who handle the sales progressing in our office are hugely passionate, dedicated, experienced and patient individuals who can never be described as rude. However, we are not legal conveyancers and whilst we operate an extremely high level of due diligence, we cannot sadly predict how information and any defects will be interpreted by a buyers solicitor. We a ...

“I sold my property through Zoe Napier and Associates. Zoe ......”

Share on :
Aug 17,2017
Minithumbup
Zoe
By: 'Mortimer90'
Aug 17,2017
3 people found
this helpful
I sold my property through Zoe Napier and Associates. Zoe had a good knowledge of the equestrian market and made some suggestions on how we could make our property more appealing to buyers. The property sold quicker than expected which we put down to the ...
read full review
Comment on agent fees
Fees were very reasonable and competitive for our type of property
Was this helpful? Yes

“Recently purchased through Zoe Napier and Associates. The whole process ......”

Share on :
Aug 10,2017
Minithumbup
Zoe
By: 'McLaren67'
Aug 10,2017
3 people found
this helpful
Recently purchased through Zoe Napier and Associates. The whole process was seamless and stress free. We dealt with Zoe Napier. Zoe arranged a viewing at a time to suit us. She was very prompt and was there on arrival. Zoe showed great enthusiasm throughout the ...
read full review
Was this helpful? Yes

“Viewed a property today. Through a small independent estate agent ......”

Share on :
Jun 03,2017
Minithumbdown
Zoe
By: 'Pickerels Farm'
Jun 03,2017
0 people found
this helpful
Viewed a property today. Through a small independent estate agent Zoe Napier - she was rude and patronising. I would never consider buying or selling a property with this estate agents. Extremely un-professional. I would use Savills or Fenn Wright in the future. Buying a ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Staff picture Zoe
(8)
Staff picture Damian
(14)
Staff picture Sharon
(7)
Staff picture Lisa
(3)
Staff picture Isobel
Staff picture James
(0)

Vendor Fees

Fees vary from 1% + VAT to 3% + VAT subject to a minimum fee of £4000 + VAT. Fees are based on the property price and can be adjusted to a sliding scale, should the client choose which is based on our success. The upper level fees are based on joint agency services where we work with a likeminded, reputable agent of choice and this fee is then split on a moiety basis irrespective of the introducer. This is often beneficial to the Country House sector which requires wider marketing.

Fees can also subject to the guide price being within 5% of our experienced advice and are reflected on the overall value of the property. Please contact us to tailor the marketing specific to your property and where we can discuss the presentation, photography and EPC options – some of which requires prepayment. Our marketing (advertising) is inclusive of the fee quoted. Options are available for additional products and National advertising (excluding those as standard) which can be sourced through our Mayfair Office at greatly reduced rates.

We consider Zoe Napier Group to be competitive in their fee structure, but equally do check when comparing fees as to what is included in the quotation, together with the experience behind it. We don’t work for everyone, but those we work for are frequently pleased with the price achieved.
Last updated at 05/12/2019, 2:19 PM by allAgents for Zoe Napier
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS PROCEDURE

We are members of The Property Ombudsman who can be contacted at any time with a complaint. However, you are encouraged in the first instance to contact Zoe Napier Group directly to discuss your concerns for complaint and to see if the situation can be satisfactorily resolved. The contact at Zoe Napier Group is Director, Zoe Napier via email zan@zoenapier.co.uk or by telephone. Mobile: 07584 583358 or Office: 01621 840333.
Last updated at 2:12 PM 05/12/2019 by allAgents

Awards won by Zoe Napier Group

Individual Branch Awards

Maldon, CM9


.
As Seen On

Get in touch with

Zoe Napier Group