Zoe Napier Group
4.7/5, 39 reviews
92% recommended
91% sales valuation accuracy
100% sales fee satisfaction



Property Features

Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.The Company specialise in the sale of reassuringly unique homes under Four main brands: COUNTRY & EQUESTRIAN - Country Houses (with or ... show more Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.

The Company specialise in the sale of reassuringly unique homes under Four main brands:

COUNTRY & EQUESTRIAN - Country Houses (with or without land), Equestrian properties, parcels of land, period properties, homes with attached businesses, rural gems

Barns & Unique Conversions – Anything converted from a Cow shed to Essex Barn and Windmill to Water Tower!

New & Luxury Homes – Luxury Homes that are unique, together with brand new homes with a twist of luxury. Also Development sites

Coastal & Waterside – If it is by water; rivers, the coast, lakes or fishing lakes then we have a specialist platform supported by UK’s Waterside Property Network

Zoe Napier Group pride themselves on specialist marketing aimed to reach the right buyers with unique marketing. Our boutique style agency allows us to choose and tailor individual marketing to suit your property and to provide the specialist platform it deserves.

The Company are proud to lead the field in their specialism which ranges from selling property with acreage to the equestrian sector, selling new homes sites that offer a luxury touch above their competition, any waterside property and to discerning buyers looking for unique barns and unusual conversions. See the web site as to the type of homes Zoe Napier Group sell.

Their web site www.zoenapier.com is easy to navigate from its home page by choosing which type of property you are searching for. This allows a buyer to be offered the best selection of choice in the region, beyond compare.

Please join our facebook page: ZOE NAPIER GROUP for early property alerts and useful tips and advice

Specialist marketing includes National publications such as Horse & Hound and/or Coast Magazine, regional glossy magazines and an extensive, individually targeted social media campaign for each individual property, (to name a few). We are members of Mayfair Office and Waterside Network.

Zoe Napier Group pride themselves on service, their experience and knowledge in their specialist markets and as to how they knowledgeably problem solve throughout the sale process.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £336,000 £11,625,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 20 0 16 1 0 2
Areas covered
  • CM9
  • Essex
  • CM8
  • South Suffolk
  • CM13
  • CO1 to CO16
  • CM5
  • CM0 to CM17
  • CM15
  • SS3 SS4 SS5 SS6 SS11
  • CO9
  • CB10 CB11
  • CO6
  • RM4
  • CO5
  • IP7 IP9 IP14 IP29
  • CO10
  • SS1
Address

The Toll House
Fullbridge Quay,Maldon
Essex
CM9 4LA
01621 840 333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA
Latest Properties

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“Not too impressed...”

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Jun 20,2021
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By: 'Traveller'
Jun 20,2021
0 people found
this helpful
Not too impressed I am afraid. When I discussed the offer I was told a particular story about the vendors circumstances which was not true - at all! - and I found the staff unresponsive, by email or phone, and uninterested. Sharon was ok, but ...
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“Excellent service from Zoe Napier during at t......”

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May 10,2021
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Sharon
By: 'Gary'
May 10,2021
0 people found
this helpful
Excellent service from Zoe Napier during at times a difficult process. Sharon kept us calm and offered great advice throughout....
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“A Fantastic Team...”

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Apr 23,2021
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James
By: 'Kate King'
Apr 23,2021
1 people found
this helpful
Very professional from start to finish. All staff were on hand to help no matter what the query. Prompt responses and always willing to go the extra mile. Very very pleased we choose Zoe Napier but a special thanks to James Tayler. He was a ...
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“Highly Recommended...”

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Apr 21,2021
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Zoe
Sharon
By: 'Trevor'
Apr 21,2021
1 people found
this helpful
All the team at the Zoe Napier group were polite, knowledgeable and extremely helpful. As we wanted our house to go on the market straight away Zoe who carried out the survey worked tirelessly into the night to get the sale details ready to go ...
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“An amazing 5 star service from beginning to e......”

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Apr 20,2021
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James
Sharon
By: 'angie'
Apr 20,2021
1 people found
this helpful
An amazing 5 star service from beginning to end. We sold our house with Zoe Napier staff always at hand on the end of the phone or by email. James, Matthew, Leesa and Sharon were 10 out 10. My husband and I would definately recommend them and will ...
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“Professional and Friendly Staff...”

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Apr 19,2021
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Zoe
By: 'Andrea'
Apr 19,2021
0 people found
this helpful
During our search for a property we have found Zoe Napier to be a professional and helpful estate agent with friendly staff....
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“What a gem of an agency, we found our dream h......”

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Mar 26,2021
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James
Sharon
By: 'Jeffrey'
Mar 26,2021
0 people found
this helpful
What a gem of an agency, we found our dream home in the countryside on offer with Zoe Napier,and could not have imagined a more professional,friendly group of people. A special thanks has to go to James Tayler and Sharon Adams who where ...
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“We chose Zoe Napier Group to market our prope......”

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Feb 25,2021
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Sharon
Damian
By: 'Kelly Thompson'
Feb 25,2021
0 people found
this helpful
We chose Zoe Napier Group to market our property after we bought a house through them and found them very helpful. They took some wonderful pictures of our house and we loved being offered the overhead photos taken by drone. Sharon kept us informed along ...
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“The Zoe Napier team provided a fantastic serv......”

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Feb 25,2021
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Lisa
Sharon
By: 'sara'
Feb 25,2021
0 people found
this helpful
The Zoe Napier team provided a fantastic service throughout the whole moving process. In particular a big thank you to Lisa Griffin who helped us with all aspects of the sale and kept us fully updated on all developments. Lisa is a joy to deal ...
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“Zoe Napier...”

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Feb 10,2021
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Lisa
Sharon
By: 'AK'
Feb 10,2021
0 people found
this helpful
If you want an agent who will go the ‘extra mile’ and truly offer a unique, personalised service to sell your property then look no further than Zoe Napier. She and all her Team are the ‘best of the best’ We have sold two unique ...
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“Thank you to Zoe Napier and the whole team fo......”

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Feb 07,2021
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Zoe
By: 'Elloise Smit'
Feb 07,2021
0 people found
this helpful
Thank you to Zoe Napier and the whole team for their patience and expertise in helping a very difficult and complex purchase to complete. Professional and friendly at all times, very highly recommend! Big thanks from Debs and Elloise Smit at The Jays EC...
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“Selling the Dream. Having successfully compl......”

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Feb 06,2021
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James
Zoe
By: 'Serena'
Feb 06,2021
0 people found
this helpful
Selling the Dream. Having successfully completed on the sale of our family Estate, we can't recommend Zoe Naiper highly enough. Zoe had the confidence in her convictions to market our unique one off property at a far higher opening price than any other agent. She ...
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“Thank you!!! Amazing team...”

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Feb 05,2021
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Sharon
James
By: 'Vicki Harris'
Feb 05,2021
0 people found
this helpful
Sold in June!!! Its been a long slog but cannot thank the Zoe Napier Group for their time and patience. So professional from the start and updated us continuously. The whole team are dedicated, professional and most of all friendly. Nothing is too much trouble. ...
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“Sale of Listed Property...”

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Feb 03,2021
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Sharon
Zoe
By: 'TW'
Feb 03,2021
0 people found
this helpful
We would highly recommend The Zoe Napier Group. A special mention goes to Zoe herself along with one of the company directors Sharon, as their knowledge and personal touch was much appreciated. We found the whole team very professional by keeping us up to date ...
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“Amazing service from beginning to the end , S......”

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Feb 03,2021
Minithumbup
Sharon
By: 'Lucy'
Feb 03,2021
0 people found
this helpful
Amazing service from beginning to the end , Sharon the completion lady was so super efficient and was always there on the end of the phone ....
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“From start to finish of our purchase (which t......”

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Feb 02,2021
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Sharon
Lisa
By: 'Nigel Young'
Feb 02,2021
0 people found
this helpful
From start to finish of our purchase (which took 6 months) Zoe Napier estate agents were outstanding, from the viewing with Lisa to the long drawn out process which was due to our house sale falling through and reselling Sharon offered reassurance through the whole process ...
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“Stock Hall, Ulting Essex...”

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Jan 29,2021
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James
Zoe
By: 'SIMON'
Jan 29,2021
0 people found
this helpful
We sold our family home of 45 years through the Zoe Napier Group last summer and they were excellent, they matched the ideal buyers for our property and made the whole process seem trouble free in not the easiest of times. They were very friendly but ...
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“What a lovely lady, she is so on the ball and......”

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Jan 27,2021
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Lisa
By: 'Chrissie'
Jan 27,2021
0 people found
this helpful
What a lovely lady, she is so on the ball and has great empathy and understanding. Lisa has really helped me with the sale of my mother's property and I cannot thank her enough....
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“Great experience buying a house with the Zoe ......”

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Jan 27,2021
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Matthew
By: 'Florence'
Jan 27,2021
0 people found
this helpful
Great experience buying a house with the Zoe Napier team who ensured a smooth and efficient transaction throughout. They were really great at explaining the process to us as first time buyers and answering any questions we had. Matthew was really helpful in addressing a ...
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“Zoe Napier and specifically Lisa Griffin, Best in Class...”

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Jan 25,2021
Minithumbup
Lisa
By: 'James Fielder'
Jan 25,2021
0 people found
this helpful
I would like to thank Zoe Napier and specifically Lisa Griffin for their outstanding service in the midst of clearly a very difficult and stressful time for everyone. Lisa has been a consummate professional, she is responsive, proactive, honest and transparent. Working with her has ...
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“Quality service...”

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Oct 24,2020
Minithumbup
Zoe
Sharon
By: 'David'
Oct 24,2020
0 people found
this helpful
Zoe and Sharon went above and beyond with my sale thinking outside the box when it really mattered. Five stars is not enough for their hard work and dedication. Thanks to all at the Zoe Napier group X...
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“Very open, polite, professional. Kept me info......”

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Sep 25,2020
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Zoe
Sharon
By: 'Nick'
Sep 25,2020
0 people found
this helpful
Very open, polite, professional. Kept me informed and well supported throughout buying process. Helped me feel comfortable throughout process even during getting caught up in lockdown and keeping seller well informed about the delay after delay with mortgage companies but we got there eventually, I ...
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“Lisa, Sharon and the team at Zoe Napier were ......”

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Aug 10,2020
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Lisa
Sharon
By: 'Ben'
Aug 10,2020
0 people found
this helpful
Lisa, Sharon and the team at Zoe Napier were absolutely amazing. Lisa showed me the home of my dreams which has exceeded all expectations. Throughout the purchase process I was regularly informed and kept fully up to date with progress. Lisa and Sharon are superb ...
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Was this helpful? Yes
By: Zoe Napier
Aug 10, 2020
View all comments (1)
Dear Ben So pleased that you are happy with your purchase and pleased with the team. Enjoy and review much appreciated ...

“Truly caring for the customer...”

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Apr 03,2020
Minithumbup
Lisa
By: 'David'
Apr 03,2020
0 people found
this helpful
Lisa is a rare Agent that truly cares about her customers both buying and selling. No stone was left unturned in our interaction and Lisa really is a reference of how property sales should be done....
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“Moving from Cornwall to Essex recently was a ......”

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Mar 27,2020
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Zoe
Sharon
By: 'Chris'
Mar 27,2020
0 people found
this helpful
Moving from Cornwall to Essex recently was a big concern - logistically and mentally. The staff at Zoe Napier fully appreciated this and communicated positively throughout the process answering queries quickly and accurately. Thank you for a job well done. Chris and Lesley Yates....
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“From the start, I was given a 5* experience. ......”

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Jan 27,2020
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Sharon
Damian
By: 'Sharon'
Jan 27,2020
0 people found
this helpful
From the start, I was given a 5* experience. Excellent advice and kept informed all the way through. My property sold in less than two weeks. Beautiful photos taken to show the house off to its finest....
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“Helpful agents, useful contacts, good communi......”

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Jan 27,2020
Minithumbup
Sharon
Damian
By: 'Toni'
Jan 27,2020
0 people found
this helpful
Helpful agents, useful contacts, good communication and updates. Thank you for all the assistance pushing through this purchase. Great job....
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“What can I say !! Wow from start to finish Ev......”

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Jan 02,2020
Minithumbup
Sharon
By: 'Louise'
Jan 02,2020
0 people found
this helpful
What can I say !! Wow from start to finish Eve was our first point of call and nothing was to much trouble always made me comfortable with asking lots of questions etc ! Then dealt with Sharon she was the same did everything she could to ...
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“We highly recommend Zoe Napier and Associates......”

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Oct 08,2019
Minithumbup
Sharon
By: 'Matt'
Oct 08,2019
0 people found
this helpful
We highly recommend Zoe Napier and Associates if you are considering selling your home. Zoe, Sharon and Eve were very professional, and whenever we called they knew exactly the state of play and were able to give us answers immediately. Signing up was easy and ...
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“Very professional and nice people who really ......”

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Jun 20,2019
Minithumbup
Sharon
By: 'Peter'
Jun 20,2019
0 people found
this helpful
Very professional and nice people who really know their stuff, especially their specialist fields. I put them in my top two agents dealt with in my forty five years as a house builder....
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Staff picture Zoe
(15)
Staff picture Damian
(16)
Staff picture Sharon
(20)
Staff picture Lisa
(8)
Staff picture James
(6)
Staff picture Matthew
Staff picture Emily

Vendor Fees

Fees vary from 1% + VAT to 3% + VAT subject to a minimum fee of £4000 + VAT. Fees are based on the property price and can be adjusted to a sliding scale, should the client choose which is based on our success. The upper level fees are based on joint agency services where we work with a likeminded, reputable agent of choice and this fee is then split on a moiety basis irrespective of the introducer. This is often beneficial to the Country House sector which requires wider marketing.

Fees can also subject to the guide price being within 5% of our experienced advice and are reflected on the overall value of the property. Please contact us to tailor the marketing specific to your property and where we can discuss the presentation, photography and EPC options – some of which requires prepayment. Our marketing (advertising) is inclusive of the fee quoted. Options are available for additional products and National advertising (excluding those as standard) which can be sourced through our Mayfair Office at greatly reduced rates.

We consider Zoe Napier Group to be competitive in their fee structure, but equally do check when comparing fees as to what is included in the quotation, together with the experience behind it. We don’t work for everyone, but those we work for are frequently pleased with the price achieved.
Last updated at 05/12/2019, 3:19 PM by allAgents for Zoe Napier
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS PROCEDURE

We are members of The Property Ombudsman who can be contacted at any time with a complaint. However, you are encouraged in the first instance to contact Zoe Napier Group directly to discuss your concerns for complaint and to see if the situation can be satisfactorily resolved. The contact at Zoe Napier Group is Director, Zoe Napier via email zan@zoenapier.co.uk or by telephone. Mobile: 07584 583358 or Office: 01621 840333.
Last updated at 2:12 PM 05/12/2019 by allAgents

Awards won by Zoe Napier Group

Individual Branch Awards

Maldon, CM9


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Zoe Napier Group