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    Sheryl Williams
  • Trisha Arathoon
    Trisha Arathoon
  • Hayley Wilson
    Hayley Wilson
  • Donna Wooton
    Donna Wooton
Our clients are important to us and so are protected from any hidden costs, our application fee is fully inclusive and we do not charge for renewals. All our properties will be handed over and returned in good, clean condition so you can concentrate on moving home.

We are members of the Association of Professional Inventory Providers and The Property Ombudsman to ensure all our clients are in the safest of hands.

3 Turpyn Court
Woughton on the Green,Milton Keynes
Buckinghamshire
MK6 3BW
01908 760077

 
Website not available

Properties for sale
Properties for rent
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Zest Residential has been fantastic in marketing our 4bed property in Milton Keynes. Trisha did the initial assessment of our property and inventory very well with great attention detail and a personal touch of class. Later when Hayley took over the taking prospective tenants round for viewing she would always keep me informed of progress. She's a star. I am looking forward to when we can work together again in the future. My only piece of advice is that they're probably overstretched and someti...
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Comment on agent fees
Probably I would say they have one of the lowest fees. What I like about Zest is that their fee structure very straight forward. No hidden charges.
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
We have had the pleasure of working with Zest since the beginning of the year. As a team they work remarkably well together. We have been made to feel an extended part of this. They communicate well with us, we know exactly what is required from them and as a business we deliver the high standard that Zest insist on. They have certainly helped us grow and over this time we have learned a lot, for that we are extremely grateful. Thank you Zest!...
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Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
Happy, positive and always appeared to enjoy her job. Willing to help and answer any questions that I had from start to finish....
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Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
I used Zest Residential to let my property in the summer of 2016. The service I received was largely great; the price I paid I felt was good value. I did not have to do much to get the process going, or when the property was being viewed. Zest had a set of keys and did the viewings when they were needed. It took roughly 2 months and 2 rounds of price drops for the property to be let however; this was partly due to a quiet post-Brexit summer environment, and the fact that Zest slightly overestim...
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Comment on agent fees
Agent's fees are probably the best in Milton Keynes (mine worked out <6% for full management service as the fee is flat-rate).
Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
View all comments (1)
Hi, Thanks so much for your feedback. Love that you recognise our competitive fees and still have faith and trust in us, despite our staffing issues at the time. We are now happily at a full team so service can only continue to improve as we go forward! Kind regards, Zest Residential....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
In our first foray into letting properties we relied heavily on the advice and assistance given to us by Trisha. We have now completed our first year and in this time we have found the help Trisha has provided to have been invaluable. She has a superb knowledge of the property market in the area and led us through the buying process, advising appropriately on the viability of various options we had available to us so that we obtained the right property for our needs. Subsequently she gave us sup...
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Comment on agent fees
Trisha (Zest's) fees are in line with the rates charged by organisations in this region.
Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
View all comments (1)
Thanks so much for your feedback John, it is very much appreciated! Kind regards, The Zest Team....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
The level of knowledge and service that Zest have provided has been invaluable. This is our first experience into the 'rental world' and has been a pain free journey due to the support and expertise Zest have provided....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
View all comments (1)
Thanks Gary - We're delighted to hear that your experience has been 'pain free'! Long may it continue :) Kind regards, The Zest Team....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
I have been with Zest Residential for nearly two years and have been delighted with their service. My house suffered two major leaks while I was overseas. There no nonsense approach solved the issue within days and they worked well with the tenants to make sure they that knew they were being taken care of. I have no hestitation in recommending this local but big hearted agency. I came to be aware of Zest through recommendation....
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Comment on agent fees
Fees as a landlord are very good considering the amount of work they put in, especially if there is a crisis with your property. For me, total value for money
Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
View all comments (1)
Thank you Lee - it's lovely to know that our caring approach comes across, as it is at the heart of what we do here at Zest. Kind regards, The Zest Team....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Excellent through and through. I think I have had contact with all members of staff at Zests Residential, in dealing with my rental properties, and I can only say that Trisha and her team are extremely hardworking, competent, and professional in the work they do. Thank you :-)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
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Thank you Gill for placing your trust in Zest Residential to look after your property :) Kind regards, The Zest Team....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Zest residential is taking care of my house in UK, they are very professional and I'm very happy to be with them....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Your staff has always been First Class. Understanding and collaboration have been second to none, Thank you Trisha and Hayley for your excellent help....
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Comment on agent fees
Reasonable and fair,
Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
View all comments (1)
Thank you to you both for your feedback! Kind regards, The Zest Team....
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Hayley has been an absolute star from start to finish in getting our tenant into 15b London Road Loughton. We couldn't have asked for a better service....
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Was this helpful? Yes
By: Hayley Wilson
Oct 12, 2016
View all comments (1)
Thanks Sarah - I'm glad that your tenant is now happily moved in! Kind regards, The Zest Team....
Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
I am very pleased with the services provided by this company starting from property inspection report , almost daily contact with Hayley for any updates....
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Comment on agent fees
The fees are in reasonable in comparison with services provided.
Was this helpful? Yes
Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
We were very happy with the professional, friendly and good value service that Zest provided when moving into our new rented property. We have moved many times over the years for work purposes and I can honestly say they are the best letting agent I have come across so far, so far....
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Comment on agent fees
They charged a fair price.
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
It's take to long to go thru all the steps until we get the house. It's been more that 1 month and we haven't received the confirmation....
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Comment on agent fees
The agent has been really nice,helpful and friendly with us.
Was this helpful? Yes
Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
We moved into our home in September. 2015. We started to have quite a few problems at our property and Hayley went above and beyond her role. She has been fantastic to deal with and we really appreciate her help. Our problems are hopefully now coming to an end in the next month or so. Then we can enjoy our home. Teresa and Trisha have also been great to deal with too....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
this helpful
Due to relocating back to the UK, me and my partner needed to find a property and moving fairly quick as we were staying at a bed and breakfast. Zest Residential provided us with the best possible outcome we could have asked for. Started the application process on Monday afternoon and had move in by Friday morning. We were extremely happy to find a lettings agency that actually cared about our circumstances and kept us up to date from start to finish. Hayley answered all our questions at the vi...
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Comment on agent fees
Very reasonable, clear and affordable.
Was this helpful? Yes
By: Trisha Arathoon
Jan 22, 2016
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Awesome review, thanks so much - it has been our pleasure and we hope you'll be very happy in your new home!....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
The girls at Zest are so helpful and very professional. We have been with them over a year now and will never move to another agent. All the staff are very approachable and nothing is ever to much to ask. Would just like to thank you for all your support and making moving and renting generally stress free....
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Comment on agent fees
All fine
Was this helpful? Yes
By: Trisha Arathoon
Jan 22, 2016
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Hi Olivia, it's been our pleasure to look after you in both your tenancies - long may it continue!....
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Sheryl and Teresa have been excellent so far in our dealings (mostly been dealing with Sheryl). They are prompt in their responses for issues with the house and the tenancy. By far, the best letting agents I've dealt with....
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Comment on agent fees
good. Low fees compared to most Agencies. My only complaint is the fee to add another person on the contract.
Was this helpful? Yes
By: Trisha
Jan 15, 2016
View all comments (1)
Hi George, thanks for the great review you have left for Teresa & Sheryl, we do appreciate it and I'm delighted to hear you're being looked after. Best regards, Trisha.....
Nov 09,2015
Minithumbup
By:
Nov 09,2015
0 people found
this helpful
The Zest Residential team, especially Sheryl who we mainly deal with, have been very efficient and helpful in all the aspects of letting and maintaining our property for us which we are very grateful for....
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Comment on agent fees
Excellent for the service provided
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
We've had a great experience with Zest Residential. From the initial viewing to getting the keys everything was professionally handled and we were kept informed the whole time. Recommended!...
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Comment on agent fees
Half the price of other agents.
Was this helpful? Yes
By: Teresa
Oct 09, 2015
View all comments (1)
Many thanks for the review, it is always nice to receive good feedback.....
Oct 02,2015
Minithumbdown
By:
Oct 02,2015
1 people found
this helpful
Perfectly efficient and helpful at the beginning, it was only a few weeks after moving in that they became progressively less helpful and reasonable. Made many promises to do things that have never been sorted, aswell as refusing to fix issues. I must say they are alot easier to contact than the bigger firms and usually reply quickly, but just don't actually action on that reply....
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What agent could do to change your mind?
DO WHAT YOU SAY YOU'RE GOING TO DO!
Was this helpful? Yes
By: Trisha
Oct 02, 2015
View all comments (1)
Dear "Grumpy Southerner", I ask that you contact me directly as the business owner to discuss the problems you have experienced, based on the information above I'm not able to identify you. Zest Residential strive to ensure that our customer care continues throughout the tenancy and never refuse to fix things that are the responsibility or liability of the Landlord. My direct email address is trisha@zestres.co.uk.....
Sep 23,2015
Minithumbup
By:
Sep 23,2015
1 people found
this helpful
I have found this agency to be really professsional. They are a small company and so are welcoming and personal too. I have never had any problem with contacting them, and they always update you, and keep you informed. Their priority is getting in quality tenants - which for me is really important....
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Comment on agent fees
I think they are reasonable.
Was this helpful? Yes
By: Trisha
Sep 25, 2015
View all comments (1)
Hi Rita, many thanks for taking the time to leave us a review of your experience with us, it's great to hear - all of the team really appreciate it and are always here to help you in any way we can.....
Aug 13,2015
Minithumbup
By:
Aug 13,2015
1 people found
this helpful
Zest managed the letting of my property for 2 years and throughout the whole of the time they were extremely professional in all their dealings. Trisha is an excellent businesswoman who's attention to detail shines through in the service they offer. I felt totally confident that my property was in safe hands and that inspections etc would be carried out on time and accurate feedback provided - this was extremely important to me as a private landlord living out of the area. I was especially im...
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Comment on agent fees
I believe that Zest's pricing structure of a fixed fee regardless of the letting amount is both simple and fair.
Was this helpful? Yes
By: Trisha
Aug 14, 2015
View all comments (1)
Hi Sue, Thank you so much for the fabulous review, it's been an absolute pleasure working with you, we wish all the very best to you for the future.....
Jul 09,2015
Minithumbup
By:
Jul 09,2015
1 people found
this helpful
As landlords, we have been completely satisfied with the service we receive from Zest Residential. Every time an issue with the house arises, they alert us to it immediately and suggest a range of options for remedying it. Teresa and Sheryl and Trisha are always completely professional, courteous and prompt in responding. Having Zest look after our property has truly meant that we do not worry about it at all. I would highly recommend this letting agency to anyone thinking of letting their h...
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Comment on agent fees
In my view Zest's fees are very reasonable.
Was this helpful? Yes
By: Trisha
Aug 17, 2015
View all comments (1)
Hi Donna, thanks so much for taking the time to leave us your review. It's been a pleasure and we look forward to supporting you for as long as you need us.....
Jul 06,2015
Minithumbup
By:
Jul 06,2015
1 people found
this helpful
Superb overall service. Communication levels excellent, being new to the tenant market was a little daunting, but the staff have been friendly, efficient and helpful - very much appreciated....
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Was this helpful? Yes
By: Trisha
Jul 06, 2015
View all comments (1)
Hi Paul, many thanks for taking the time to leave us your positive feedback. Anything else you need from us, don't hesitate to ask.....
Jun 29,2015
Minithumbup
By:
Jun 29,2015
1 people found
this helpful
The team at Zest have been responsible for all aspects of my property, including finding & vetting potential tenants, collection of funds, maintenance etc., for several years. I live overseas so need to feel confident that everything is well taken care of. I have always found everyone at Zest to be professional fair, efficient & response - I wouldn't hesitate to recommend them....
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Was this helpful? Yes
By: Trisha
Jul 06, 2015
View all comments (1)
Hi Mark, Many thanks for taking the time to leave us your review.....
May 28,2015
Minithumbup
By:
May 28,2015
1 people found
this helpful
Felt compelled to write a review for Zest as they stood out head and shoulders above any Lettings Agency in Milton Keynes from my experience as both a landlord and a tenant. Staff I have communicated with Teresa French Teresa manages the office and was extremely positive and incredibly informative with regards to the prospective tenants for my property. She was able to tell me all that I needed to know in a way that was easy to understand. She kept me informed at all times by phone and email...
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Comment on agent fees
All explained in black and white clearly with no hidden 'extras', even quoting the gross costings as appose to the omission of VAT, which seems the norm. Fixed Fee of ‚£72pm for Full Management, which for my property is 6.5% (inclusive of VAT). For the detailed service offered, this price represents fantastic value for money and would encourage me to recommend friends, colleagues and family to Zest.
Was this helpful? Yes
Feb 27,2015
Minithumbup
By:
Feb 27,2015
1 people found
this helpful
Hi all, Our journey to finally renting was handled exceptionally well by all the staff involved. Even when the date we needed to move into the property change to 11 days, all parties involved even in such a short time scale and under some pressure conducted they selves with out fault. We were advised and guided through all the processes involved and felt completely happy that our best interest was their first priority. My wife and I trust and have full confidence that our family is secure unde...
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Comment on agent fees
All the fees involved where common place and mirrored most agency we approached so we felt very happy. The rent pcm was very good
Was this helpful? Yes
By: Trisha
Mar 27, 2015
View all comments (1)
Many thanks for your comments, I'm delighted to hear that the team have fulfilled all expectations and will continue to do so throughout your tenancy with us.....
Feb 18,2015
Minithumbup
By:
Feb 18,2015
1 people found
this helpful
Zest provide a very friendly and efficient service. The property was spotlessly clean when we moved in and all workmen sent out for repairs have been of the highest standard. I would not hesitate to recommend them or the quality of their properties. We were particularly impressed that the garage, which had some issues with the roofing, was repaired in record time and has provided an absolutely invaluable weather tight place to store our extra furniture, a real bonus we did not expect from a rent...
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Was this helpful? Yes
Jun 10,2014
Minithumbdown
By:
Jun 10,2014
0 people found
this helpful
I've rented from Zest for the past three years and can say that they are the most rude, dishonest, disrespectful, and incompetent letting agents I have ever known. Every time I have made contact with them, my bloody has literally boiled upon speaking with them--they are patronising and condescending and really do not have the best interests of the tenant at heart! On numerous occasions I had to either chase them for a response or explain everything in order for them to understand the predica...
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What agent could do to change your mind?
Respond in a timely manner; treat the tenant with some respect; hire some staff who actually have an ounce of good manners and respect for human beings!
Was this helpful? Yes
By: zestres
Apr 23, 2015
View all comments (1)
Difficult to respond to individually by the details provided, no tenancies ended with that rental figure during this time. We do try at all times to offer the best customer service levels possible and we pride ourselves on the usual high standards that we achieve. If our customers are unhappy we will investigate the matter and resolve accordingly. We were unaware of the customers annoyance for the entire duration of the tenancy, had this been raised, the staff mentioned would have been invest....
Areas covered
  • MK6
  • Milton Keynes

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Job vacancies

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Agent Fees

Tenant Single Applicant £240
Tenant Joint Applicant £270
Guarantor £90 per Applicant
Landlord Letting Service from £354
Landlord Monthly Management £84 pcm
Tailored service packages available.
Last updated at 12:46 PM 12/10/2016 by Hayley Wilson

Complaints Procedure

For all complaints, please contact Trisha Arathoon by email to trisha@zestres.co.uk, writing to Trisha Arathoon, 3
Turpyn Court, Woughton on the Green, MK6 3BW or telephone 01908 760077. An initial response will be
received within 5 working days of receipt confirming the details before investigating fully with a final response
within 30 days. If the result is deemed unsatisfactory, we are members of the Property Ombudsman.
Last updated at 12:46 PM 12/10/2016 by Hayley Wilson
Sheryl Williams - upload your photo Sheryl Williams
11 reviews

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Trisha Arathoon Trisha Arathoon
Director
13 reviews

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Hayley Wilson Hayley Wilson
Property Manager
10 reviews

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Donna Wooton Donna Wooton
Lettings Administrator
1 reviews

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