Zest Property Management
4.3/5, 62 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £130,000 £130,000
Lettings 100% 95% £297 £1,875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 41 9 2 0 0 0 0 0
Areas covered
Address

132-134 Great Ancoats St
Manchester
Greater Manchester
M4 6DE
0161 401 9378

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“Since i went to view the property for the fir......”

Share on :
Nov 04,2019
Minithumbup
By: 'Agnius Dapsys'
Nov 04,2019
0 people found
this helpful
Since i went to view the property for the first time Hayley was very nice and explained everything really clear to me helped me out the whole way trough with everything.p really happy with her service!!...
read full review
Was this helpful? Yes

“Move in process ran smoothly thanks to Hayley and the team....”

Share on :
Oct 28,2019
Minithumbup
By: 'Marcus Swift'
Oct 28,2019
0 people found
this helpful
From the minute I booked my initial viewing all the way up to collecting the keys for my new room, I have received a truly exceptional service from Hayley and the Zest team. Going above and beyond at every stage of the process and making ...
read full review
Was this helpful? Yes

“Washing machine issue raised on 6th August an......”

Share on :
Oct 17,2019
Minithumbdown
By: 'Alan Streets'
Oct 17,2019
1 people found
this helpful
Washing machine issue raised on 6th August and still waiting for it to be resolved. No communitcation for weeks on what was happening....
read full review
Was this helpful? Yes

“Worst experience ever!...”

Share on :
Sep 24,2019
Minithumbdown
By: 'Sonia Leon'
Sep 24,2019
1 people found
this helpful
Worst experience ever! Not only it is difficult to contact them when you need them but also they seem very nice at the beginning when they have to take money from you but not easy to get money back when you leave. It is been ...
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (1)
Hi Sonia, I am sorry that you experienced difficulties during your time at Zest. In regards to the deposit we do certainly endeavour to release deposits within 10 working days of the check out inspection being completed. I believe that we released yours in full with 12 working days. In regards to contacting Zest we do ask all tenants to contact us via the Arthur on Line app; this ensures that all efforts to contact us are logged and directed to the correct person. We do take all comments a ...

“Terrible experience through out a 3 year peri......”

Share on :
Sep 13,2019
Minithumbdown
By: 'Ana'
Sep 13,2019
0 people found
this helpful
Terrible experience through out a 3 year period with this estate agency - They are incredibly inefficient. We have rented before in London and in Bath and we never came across such a terrible estate agency....
read full review
Was this helpful? Yes
By: Ana
Sep 18, 2019
View all comments (2)
Dear Deborah, I have a right to be anonymous to avoid further exposing ourselves to the impolite & inefficient treatment that Zest has always offered during our long tenancy. Coincidently we have became acquainted to a previous tenant, a Zest customer, who also confirmed our strong views. Kind regards, Ana ...

“Update to my first day review...”

Share on :
Aug 14,2019
Minithumbup
By: 'Arda Denker'
Aug 14,2019
0 people found
this helpful
I have written a review before when I first moved in. Now this is an update to that which will include how my 1 and a half month experience changed my views. Since all I wrote before was everything what's good about the property and agency ...
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (1)
Hi Arda, thanks for taking time to post both reviews early on in your tenancy. I am sorry that you found items missing when you first moved in. It is always a challenge to ensure that tenants do not remove items into their rooms and we are always trying out best to refill communal supplies as quickly as we can. I do understand the comment about food items in the cupboards however we do also ask tenants to be responsible for what is in the kitchen so that should old food items be found they c ...

“DO NOT RENT THROUGH ZEST. We have had our ext......”

Share on :
Jul 09,2019
Minithumbdown
By: 'Joe'
Jul 09,2019
0 people found
this helpful
DO NOT RENT THROUGH ZEST. We have had our extractor fan broken for over 5 months. Despite this being mentioned to Zest several times, the issue is still not fixed and the staff feel it is acceptable to lie and mis sell the property. A new ...
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (1)
Hi Joe, thanks for taking the time to post a review. This issue did tale some time to be completed and we have apologised for that. Whilst we do understand your frustration we have to revert back to the fact that this was reported outside of the requested channels and tagged onto conversations about other issues that were going on between the housemates at that time. We take our service to clients very seriously and will always take constructive criticism on board and we are continually stri ...

“Extremely fast response and the agency worker......”

Share on :
Jul 08,2019
Minithumbup
By: 'Arda Denker'
Jul 08,2019
0 people found
this helpful
Extremely fast response and the agency workers are very hardworking managing and sorting out everything. After starting the application, it took less than 48 hours for them to finish all the documents and giving me the keys. Espically miss Hayley who works tirelessly all the time ...
read full review
Was this helpful? Yes

“Save money if needing to move out on your own......”

Share on :
Jul 02,2019
Minithumbup
By: 'Dale Challender'
Jul 02,2019
0 people found
this helpful
Save money if needing to move out on your own with bills combined with rent. One payment a month covers all bills including wifi....
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (1)
Thank you Dale for taking time to post this review. We are pleased that you found your stay at Zest to your liking and thank you for looking after the room in your time with us. Regards Deborah at Zest Property Management ...

“Special thanks to Hayley and Lindsay for thei......”

Share on :
Jul 01,2019
Minithumbup
By: 'Monika Szulczyk'
Jul 01,2019
1 people found
this helpful
Special thanks to Hayley and Lindsay for their help and support in solving problems at home. I live in a Property for over 2 years. Problems are solved quickly. Outstanding customer service. I would highly recommended Zest....
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (1)
Hi Monika, thanks for taking time to post this review. We are pleased to hear that you enjoyed your stay at Zest. We enjoyed having you as one of our tenant and wish you well for the future. Regards Deborah, Zest Property Management ...

“It is easy to communicate with Zest through t......”

Share on :
Jun 30,2019
Minithumbup
By: 'Zsuzsa Foldes'
Jun 30,2019
0 people found
this helpful
It is easy to communicate with Zest through their online platform, and they take responsibility managing all the bills. I love that they have organised cleaners for the property and that we are informed about every issues that concern us....
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (3)
Dear Anon, we do ask all tenants to contact us through our on line app to ensure that everyone gets a response. I am sorry that you had calls or emails missed; We are constantly striving to improve all channels of communication and also to find the best way to ensure that tenants also use the correct method to contact us. I wish you well in the future. Deborah, Zest Customer Services ...

“I reported a few issues at the property recen......”

Share on :
Jun 30,2019
Minithumbup
By: 'JOHN Blinkhorn'
Jun 30,2019
0 people found
this helpful
I reported a few issues at the property recently which were affecting both the tenants and the neighbours. Zest reacted very quickly & all outstanding issues have been dealt with & all outstanding work completed....
read full review
Was this helpful? Yes
By: Deborah Barraclough
Oct 09, 2019
View all comments (1)
Thanks for taking time to post a review. We do endeavour to deal with all issues as quickly as we can and are pleased that we have been able to help you and your fellow tenants to enjoy life in our Zest house. Regards Deborah, Zest Property Management ...

“Zest are a pleasure to deal with, and are ver......”

Share on :
Jun 28,2019
Minithumbup
By: 'Sailesh Bhudia'
Jun 28,2019
0 people found
this helpful
Zest are a pleasure to deal with, and are very professional with the services that have been provided to me. The agents are friendly and are prompt in replying to my queries...
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Jun 25,2019
Minithumbup
By: 'Nicola Gleaves'
Jun 25,2019
0 people found
this helpful
Zest are a fantastic company who deal with any issues (they are few and far between) promptly and pteofessionally. I would not hesitate recommending them at all...
read full review
Was this helpful? Yes

“Outstanding service...”

Share on :
Jun 20,2019
Minithumbup
By: 'Chris'
Jun 20,2019
0 people found
this helpful
Hayley and the Zest team offer a remarkable service for landlords in Manchester. Outstanding service and excellent communication throughout. Hayley provides with weekly updates on potential customers and suggestions regarding ay improvements that may benefit the property All del in verse in a positive and ...
read full review
Comment on agent fees
Good value
Was this helpful? Yes

“always willing to help...”

Share on :
Jun 18,2019
Minithumbdown
By: 'ReeceMacfarlane'
Jun 18,2019
0 people found
this helpful
Lived in my property for over a year. They are a very easy company to use for property, prices are spot on...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Nice looking house...”

Share on :
Jun 18,2019
Minithumbup
By: 'Mike'
Jun 18,2019
0 people found
this helpful
Nice looking house with plenty of room/space. Easy to get in touch with, however sometimes takes two or three days for any action to be carried out...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“HMO Landlord...”

Share on :
Jun 18,2019
Minithumbup
By: 'Iain'
Jun 18,2019
0 people found
this helpful
Zest have been managing my 2 HMOs for over 6 months. They are a high end company and have really made the processes of generating an income from these assets remarkably easy. Communication is excellent and I have been overall satisfied with the service....
read full review
Was this helpful? Yes

“Great experience...”

Share on :
Jun 17,2019
Minithumbup
By: 'Emma'
Jun 17,2019
0 people found
this helpful
Maria is lovely and very friendly, from the second I messaged her regarding the property I now rent, I have received nothing but friendliness and professionalism. Maria has been very helpful throughout the whole processes. Would definitely use Zest again...
read full review
Comment on agent fees
I didn’t have any issues regarding the fees
Was this helpful? Yes

“Amazing service...”

Share on :
Jun 05,2019
Minithumbup
By: 'Fahmida'
Jun 05,2019
0 people found
this helpful
Very friendly and chatty, she showed me around and told me what I needed to know. Also very quick and efficient....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Was good...”

Share on :
May 30,2019
Minithumbup
By: 'Ryan'
May 30,2019
0 people found
this helpful
Regardless of issues due to work, all was sorted quickly. Quick response times and turnaround. Everything so far seems spot on....
read full review
Comment on agent fees
Great
Was this helpful? Yes

“Smooth lettings experience, thank you, thank you...”

Share on :
May 20,2019
Minithumbup
By: 'David'
May 20,2019
0 people found
this helpful
Hayley of Zest has been a friend/parent/professional at the times I needed throughout the process of relocating into one of her clean and well managed house shares. Hayley understands from personal experience, what people need from a lettings agent, and has delivered - ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Smooth lettings experience, thank you, thank you...”

Share on :
May 20,2019
Minithumbup
By: 'David'
May 20,2019
0 people found
this helpful
Hayley of Zest has been a friend/parent/professional at the times I needed throughout the process of relocating into one of her clean and well managed house shares. Hayley understands from personal experience, what people need from a lettings agent, and has delivered - ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Fantastic...”

Share on :
May 07,2019
Minithumbup
By: 'Holly Henderson (age 23)'
May 07,2019
0 people found
this helpful
Great service ! Very attentive. Made me feel like it was more personal rather that me just paying up and getting the job done. I woill definitely be letting friends know about what such wonderful service I received from Zest, and Mainly, Hayley! You were fantastic ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“The BEST landlady you could ask for!...”

Share on :
May 07,2019
Minithumbup
By: 'Emma R'
May 07,2019
0 people found
this helpful
I have lived in my property with Zest for three months now, it is a gorgeous house and so well kept! Hayley was amazing and always replies quickly, any issues that need sorting are dealt with in a timely manner too! Fantastic x ☺️...
read full review
Comment on agent fees
Great!
Was this helpful? Yes

“Quick and Easy...”

Share on :
May 01,2019
Minithumbup
By: 'Tabby'
May 01,2019
0 people found
this helpful
I recently moved into a great studio with the help of Hayley at Zest. I was able to reserve the room at the viewing and Hayley was very clear and concise with instruction on how to proceed. It only took 6 days from start to move ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“Avoid Zest...”

Share on :
Apr 29,2019
Minithumbdown
By: 'Laura'
Apr 29,2019
0 people found
this helpful
We moved to a rent property more then 3 years ago and Zest in all this time never easily helped us with maintenance issues. Two months ago the washing machine broke down and we are still waiting to get it fix. They don't help and don't ...
read full review
Was this helpful? Yes
By: Joshua Keegan
May 01, 2019
View all comments (1)
Hi Laura, I hope this message finds you well! I am so sorry to hear of your experience with Zest and your washing machine. I have searched our system and the only Laura I have in our properties has a fully functioning washing machine! Are you please able to send an email on info@zestpropertymanagement.co.uk and put FAO Joshua Keegan and I will personally look into this for you and ensure everything is resolved within the week? Thank you in advance, Joshua Keegan Managing Directo ...

“Honest and amazing...”

Share on :
Apr 27,2019
Minithumbup
By: 'Laura Rafferty'
Apr 27,2019
0 people found
this helpful
I can't believe how easy my process was all thanks to Hayley, she showed me a few properties and was so honest and likeable she explained everything that I needed and when I had any questions they were easily answered, can't believe how easy it ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Absolutely first class service...”

Share on :
Nov 14,2018
Minithumbup
By: 'Daniel Richards'
Nov 14,2018
0 people found
this helpful
From start to finish this was a stress free experience. Having going through a marriage breakdown i was looking for a room to rent to give me and the wife time to think. I enquired on a Sunday, was sent forms Monday and by Wednesday ...
read full review
Comment on agent fees
Cost for the tenancy agreement are straight forward in any case. The fees charged by the company ( zest ) I thought was fair. After all we all have to make a living.
Was this helpful? Yes

“Ripponden Road...”

Share on :
Oct 15,2018
Minithumbup
By: 'Graeme'
Oct 15,2018
0 people found
this helpful
Hayley was superb from start to finish, she even managed to throw a holiday in inbetween. Hayley was confident in getting me settled in and was true to her word. Painless and stress free and made my difficult position easy and straight forward. I couldn't ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Zest Property Management

Individual Branch Awards

Manchester, M4


As Seen On

Find the Best Agent to
Sell or Rent Your Home