Your Move
3.8/5, 1142 reviews
70% recommended
91% sales valuation accuracy
93% sales fee satisfaction
82% lettings valuation accuracy
67% lettings fee satisfaction

Property Features

Your Move Estate Agents are a forward thinking Estate agent, putting the customer first, with branches throughout the UK. We also offer mortgages, remortgages,conveyancing, life insurance. show more Your Move Estate Agents are a forward thinking Estate agent, putting the customer first, with branches throughout the UK. We also offer mortgages, remortgages,
conveyancing, life insurance.

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Latest Reviews

 View all Reviews 1142
3rd Apr 2024
reviewed by 'Lyn'
“This review relates to the exceptional service received from Your Move in Southampton - Lettings.I have rented out my ......”
12th Mar 2024
reviewed by 'Dan'
“Had a very pleasant interaction with a agent by the name of Lundberg. Very informative using plain English which was ......”
16th Feb 2024
reviewed by 'Ash'
“incredibly helpful. we are new to the country and Your Move have been nothing but helpful to us. we learned ......”
5th Feb 2024
reviewed by 'Balli'
“Terrible service. Unreliable, unprofessional, never return your calls and rip off both the tenant and the landlord. They have kept ......”
18th Jan 2024
reviewed by 'James John Bannigan'
“We put our house on the market on the Friday and it was sold the following Tuesday, Fantastic all the ......”
16th Jan 2024
reviewed by 'Alex'
“Your Move were so helpful. Particularly Mandy made the stressful experience of buying a house a lot easier. Mandy was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £36,000 £2,250,000
Lettings 82% 67% £260 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
92 53 90 142 362 39 192 20 66 86
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Your Move Branches (view all 261)
19 Bridge Street, NN1
Abbey Wood London, SE2
Abbots Langley, WD5
Abington, NN1
Abington, NN1, NN1
Alfreton, DE55
Andover, SP10
Ashford Kent, TN24

“Highly Recommended!...”

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Oct 14,2021
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Lusi
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Ali
By: 'Happy Customer'
Oct 14,2021
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We have recently purchased a property through You Move Eastbourne. We had previously been let down by another agent who did nothing but sit and wait for things to happen (which they didn't!). Lusi at YourMove was proactive in helping us to find a property. ...
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“A big thank you to Oliver Smith and Christine......”

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Oct 01,2021
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Christine
By: 'Gill Stedman'
Oct 01,2021
0 people found
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A big thank you to Oliver Smith and Christine for their help in dealing with the managed tenancy for my property and more importantly finding a buyer. It was very challenging deal with a sitting tenant who didn’t want to move but Oliver more ...
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“We have recently sold a house through the hig......”

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Sep 28,2021
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Catherine
By: 'Colin Wilbur'
Sep 28,2021
0 people found
this helpful
We have recently sold a house through the highly impressive Your Move in Hinckley. Really well handled by Catherine and Zoe who could not have done more for us. The sale went through very quickly without a hitch. 10 out of 10...
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“I have recently sold my house through them. After careful ......”

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Sep 24,2021
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By: 'Kushal'
Sep 24,2021
1 people found
this helpful
I have recently sold my house through them. After careful consideration I have decided to leave them a negative review. Here are my reasons. I usually work night shifts in a challenging job, hence I sleep during the day which is why I had asked ...
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By: Your Move - Abbey Wood
Jan 19, 2021
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Hello, I'm sorry you have not been pleased with the service you've received from Your Move. Customer service is of paramount importance to us. To some of the points made, we followed our own company policy and government guidelines with regards to coronavirus for both unaccompanied and accompanied viewings. We put over all offers received from buyers and we financially qualify them and this is what we did in this case. Finally I can assure you all information is passed over to buyers, we a ...

“Disgusting service. We were charged extortion......”

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Sep 02,2021
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By: 'Alyssa'
Sep 02,2021
1 people found
this helpful
Disgusting service. We were charged extortionate amounts for “end of tenancy cleaning” when our report stated that we had cleaned the house to a “reasonable standard. Images attached showed just how well they cleaned. The agents took weeks to reply, that's if they even bothered ...
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“I have this week let a property within 10 day......”

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Aug 31,2021
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By: 'Terry'
Aug 31,2021
0 people found
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I have this week let a property within 10 days of advertising it and special thanks goes to Ella Marriner who provided me with a very professional honest service which l very much appreciated. I have used Your Move for many years and have always been ...
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“I would have given a zero if possible!...”

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Aug 27,2021
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By: 'Muna'
Aug 27,2021
0 people found
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I would have given a zero if possible. three months and no show in finding a tenant. the first tenant had so many problems and the referencing came negative and he was still recommended as a tenant by the young letting agent by taking on ...
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“Avoid if you don't want to be left dealing with a terrible landlord...”

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Aug 21,2021
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By: 'Craig'
Aug 21,2021
1 people found
this helpful
We have had the worst customer experience when dealing with this company. From our first interaction when we tried to call to say we would be slightly late to a viewing, receiving no answer but leaving a message. We were then phoned by the estate ...
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“Best customer service I have ever received!!!!...”

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Aug 16,2021
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David
By: 'Zoe Horton'
Aug 16,2021
0 people found
this helpful
The best customer service I have ever received! I can hand on heart highly recommend David Stokes and Charlotte from YourMove's Dudley Branch. The customer service was exceptional and they both went above and beyond their roles for myself, ensuring me every step of the ...
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“Recent house purchase...”

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Aug 08,2021
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By: 'Stephen'
Aug 08,2021
0 people found
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Purchased local house through Your Move. Always available and helpful. Pleasant and professional people to work with. Very informative and we would recommend them to anyone....
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“Awful Service...”

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Aug 06,2021
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By: 'Matt'
Aug 06,2021
0 people found
this helpful
Very poor service. Have been chasing an update on the return of deposit for over a week. Have left various voice messages and have been promised a relevant staff member would phone me back, numerous times, but they never do. Emails are also, just ignored. ...
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“Not recommended...”

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Aug 05,2021
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By: 'Paul'
Aug 05,2021
0 people found
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Even with an mortgage advisor who said we qualify for the mortgage they said in their eyes is not possible to see the house. Not getting any of them sarvices again....
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“Your Move is an Excellent Estate Agents.Nico......”

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Jul 22,2021
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Nicola
By: 'Viv'
Jul 22,2021
0 people found
this helpful
Your Move is an Excellent Estate Agents. Nicola, their reprasentitive in the Lettings department was so good at her job she went out of her way to assist us in a Rented property. The service was first class. She pulled out all the stops to ...
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“Bad company, awful customer service!...”

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Jun 30,2021
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By: 'Daniel'
Jun 30,2021
1 people found
this helpful
Terrible company! My neighbours let their property with your move, and tenants moved in which was fine. However 2 weeks later a “let by” sign is suddenly attached to my wall by this company. I called to complain that they had the wrong address and hadn’...
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“It's greatest agency I ever had. Always happy......”

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Jun 16,2021
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Wendy
By: 'Kris'
Jun 16,2021
0 people found
this helpful
It's greatest agency I ever had. Always happy to help people and solve all problems. Wendy is so kind, friendly and helpful amazing lady. Thank you so much 🥰...
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“Great service from start to finish... everyth......”

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Jun 09,2021
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By: 'Terence Ginley'
Jun 09,2021
0 people found
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Great service from start to finish... everything made easy. Freindly staff willing to help and answer any queries. Would recommend any day....
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“Visited the Estate agents in Dudley town toda......”

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May 13,2021
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By: 'Dudley'
May 13,2021
0 people found
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Visited the Estate agents in Dudley town today. Abruptly spoken to by the manager Miss Hussain. I was expressing an interest in purchasing a property. She showed no interest in selling any properties. Very bad experience would not recommend....
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“Great service, very friendly and efficient. K......”

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May 05,2021
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Kerrie
By: 'Emanuel'
May 05,2021
0 people found
this helpful
Great service, very friendly and efficient. Kerrie Gray did a really good job and always available to help. I have no words to say how much she helped me. I would like to say thank you to Your Move Wallsend and I highly recommend their ...
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“We put our house up for sale with Your Move a......”

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May 03,2021
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Mandy
By: 'Richard and Clare'
May 03,2021
0 people found
this helpful
We put our house up for sale with Your Move after wasting a summer with the property on line with another agent. The house sold quickly once under the management of Your Move and indeed we had huge interest, we believe this was largely due ...
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“We have used the fully managed service for so......”

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Apr 29,2021
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Christine
By: 'Dixie'
Apr 29,2021
0 people found
this helpful
We have used the fully managed service for some years now.for our rental properties. Your Move have proved to be an excellent company,efficiently solving any problems that arise,to tenant and my( landlady) satisfaction. With lockdown, finding a tenant for a recently purchased ...
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“I have bought through Your Move and I'm now s......”

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Apr 23,2021
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Floyd
By: 'Daphne Richardson'
Apr 23,2021
0 people found
this helpful
I have bought through Your Move and I'm now selling through them. I have experienced a Professional and supportive experience when dealing with Your Move in Bridge Street Northampton. Throughout the selling process the main Agent Floyd Cruickshank organised all the viewings and follow ups. ...
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“We have just sold an apartment in Sidmouth wi......”

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Apr 12,2021
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Mandy
By: 'Paul'
Apr 12,2021
0 people found
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We have just sold an apartment in Sidmouth with the assistance of Senior Sales Negotiator Mandy Lewis. Mandy has the upmost enthusiasm, knowledge and professionalism and has made the selling process seamless from start to finish (in these difficult times). Mandy has always kept us ...
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“We have just sold an apartment in Sidmouth wi......”

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Apr 12,2021
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Mandy
By: 'Paul'
Apr 12,2021
0 people found
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We have just sold an apartment in Sidmouth with the assistance of Senior Sales Negotiator Mandy Lewis. Mandy has the upmost enthusiasm, knowledge and professionalism and has made the selling process seamless from start to finish (in these difficult times). Mandy has always kept us ...
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“Have to say as a first time buyer we had the ......”

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Apr 04,2021
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By: 'Liz'
Apr 04,2021
0 people found
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Have to say as a first time buyer we had the worst experience of buying through Your Move. The sale itself took forever due to the poor choice of solicitors that Your Move recommended the seller of the property to use. We hardly ever got ...
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“We cannot thank Catherine Towey enough for al......”

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Apr 01,2021
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Catherine
By: 'Bobbi-Katrina'
Apr 01,2021
0 people found
this helpful
We cannot thank Catherine Towey enough for all her help in helping us find our new home! She was so efficient and professional and nothing was ever too much always on hand with our communication! Catherine is such a lovely person and made me feel...
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“Your Move were a pleasure to work with during......”

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Mar 30,2021
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By: 'Jamie'
Mar 30,2021
0 people found
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Your Move were a pleasure to work with during a challenging move during the coronavirus pandemic. Staff were friendly, attentive and helpful throughout. Can't recommend enough....
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“Reccomend...”

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Mar 29,2021
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Charlotte
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Naj
By: 'June'
Mar 29,2021
0 people found
this helpful
I sold my house with your move there was always someone to answer my queries and even to listen to me having a rant ?, and they kept me updated. They do their best to get you a good deal. I would recommend them. I am ...
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“First Class Service...”

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Mar 22,2021
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By: 'Theresa, Sidmouth'
Mar 22,2021
0 people found
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Piers and his team were friendly and professional all the way through, from the valuation and setting expectations. I had complete faith in Piers's judgement from the word go, which isn't something I would say about every estate agent I've encountered over the years! Communication ...
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“Megan at Southsea dealt with our tenancy. She......”

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Mar 12,2021
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Megan
By: 'Vicky'
Mar 12,2021
0 people found
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Megan at Southsea dealt with our tenancy. She was very knowledgeable, friendly, and happy to answer all the questions I threw at her during the process. Very smiley, professional lady....
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“Would never use this agent to buy or sell a p......”

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Mar 11,2021
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By: 'Mr & Mrs Davis'
Mar 11,2021
0 people found
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Would never use this agent to buy or sell a property. After arranging to view a property for the following day, we were told they would call the vendor and confirm via email. We received nothing until the next day (day of viewing), and were ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.your-move.co.uk/help/complaints-process
Last updated at 4:48 PM 15/12/2015 by allAgents

Awards won by Your Move

Regional Awards won by Your Move

Individual Branch Awards

Sidmouth, EX10

Northampton, NN1



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