Young London

5 reviews 1 /5 rating
  • 0% valuation accuracy
  • 0% recommend
  • 0% fee satisfaction
Young London knew that there had to be a better way to rent, let, buy and sell property in London.

We’ve questioned every element of ‘traditional agency’ to make it better. We t Read full description...Young London knew that there had to be a better way to rent, let, buy and sell property in London.

We’ve questioned every element of ‘traditional agency’ to make it better. We took the bold step to reward our team according to the satisfaction of our residents, landlords, buyers and sellers, rather than on commission and use convenient paperless electronic contracts.

Our approach has won us 27 awards to date; most recently the UK’s Best Lettings Agent 2013/14.

From two hubs (Canary Wharf and London Bridge) we fully manage all of our rental properties. Residents and owners throughout the capital know that their home will be exceptionally well maintained.

Young London is the first port of call for thousands of Londoners looking for a better way to rent, let, buy or sell. Call 020 7531 7700 to join them…
 
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Aug 05,2015
Minithumbdown
By:
Aug 05,2015
2 people found
this helpful
These people are by a country mile the most unprofessional bunch of individuals I've ever had the misfortune to deal with. I'd been trying to organise a property viewing for nearly a week. Tammy, Ivana and Amy continually promise that the sales agent will call back to arrange this, but he/she never does day after day. To add insult to injury, Ivana as an asset manager leaves a message for me to call her one morning at 9am on her direct line to sort out this fissco, which I did, and she wasn't ev...
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Oct 31,2014
Minithumbdown
By:
Oct 31,2014
0 people found
this helpful
I have never dealt with such a disorganised bunch, we wait months for anything to be fixed, no one contacts you and you are always chasing them time and time again. the customer service is non-existent and as for the awards that are in the window, I have no clue how they come to get them as they obviously didn't actually ask any of the tenants...
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What agent could do to change your mind?
They could have done a porpper job
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By: Young London
Nov 18, 2014
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Hi 'Tenant', I am sorry to hear that you have not been happy with our service. Please feel free to give me a call directly on 0207 531 7712 so we can discuss the situation. It is definitely not our aim to leave people feeling unhappy with our service. Best regards, Samantha Richardson, General Manager - Resident Services ...
Sep 12,2013
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By:
Sep 12,2013
4 people found
this helpful
Unfortunately I have to agree with the previous reviewer. This agency have some great properties, but they are all style and no substance. They popped up out of the blue around five years as a result of a lucky property purchase where the developers had gone bankrupt, and decided to invent a business around this with no experience, and a lousy attitude. They have somehow won some customer service awards, but none of their tenants knows how as none of us have ever been asked to nominate them or ...
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Jul 16,2013
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Jul 16,2013
2 people found
this helpful
I am a tenant and am just now understanding the 30+ page lease, the weeks-long process to sign said lease, and all the other inconsistencies, issues, and inefficient unprofessionalism I encountered in the beginning. Should I have taken it as a sign to walk away. Young London is just that - Young. They hire young, inexperienced staff members to deal with grown adult professionals and they treat you as if you are their age, income level, or experience. They don\'t transfer titles on time, they don...
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What agent could do to change your mind?
Provide prompt responses. Provide accurate list of fees and charges at check-in. Take time to accurately go through entire check-in list and ensure I agreed.
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Jun 10,2010
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Jun 10,2010
0 people found
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We always believed we are decent tenants - no specific requirements at the beginning, no delay in payments, kept the flat in a nice condition. However, Young London consented (with the builder) a construction work in our tiny flat and gave us only few hours of notice. During the construction period, no compensation was made to the non-livable flat, and we were forced to pay extra electricity fees for the machines. All these made no sense - 1) Young London consented everything, including the s...
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By: Young London
Oct 06, 2010
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We're really sorry that Badoma feels they have had such a bad experience - and as the tenancy has now come to an end, we're able to respond openly to the comment. It's a great shame that Badoma was unhappy with the inconvenience caused by emergency steps taken to fix water damage at their apartment. The leak was reported immediately before the tenants went on holiday and it was agreed that the emergency work would be carried out while they were away. Unfortunately, dehumidifiers were needed ...



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Young London - Canary Wharf Office, London, E14
Canary Wharf Office
30 Marsh Wall, London E14 9TP
(3)
Young London - London Bridge, London, SE1
London Bridge
128 Webber Street, London SE1 0QL
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