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First Floor Offices, 123 Dyke Road
Hove

BN3 1TJ
01273 232232

 
Website not available Properties for sale
Properties for rent
Apr 30,2017
Minithumbdown
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By: 'Fumingtennant'
Apr 30,2017
0 people found
this helpful
I have never experienced an agency like it.. Rude would be a compliment in regards to their customer service! I have never had a conversation with them that didn't involve one of them being stand offish if not completely vile. Takes them weeks to get any maintenance issues dealt with and consistently don't receive voicemails or emails! For such a small office I find it impressive that they can't manage to communicate with each other when they receive any form of information that needs to be pass...
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Sep 27,2013
Minithumbdown
By: 'ThymeAgain'
Sep 27,2013
0 people found
this helpful
My tenants now skip contacting Young Lee for any requirement for the rented property, the tenants come to me directly as the Landlord as Young Lee seem unable to manage the letting successfully. On many occasions Young Lee failed to pass on to me essential information relating to the tenancy. The staff did not have a full understanding of the details of the contract nor the laws which surround rental contacts and deposit schemes....
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What agent could do to change your mind?
Train the staff better. Effectively communicate with the tenants.
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Feb 16,2013
Minithumbdown
By: 'DizzyD'
Feb 16,2013
0 people found
this helpful
Property marketed and viewed with a shower. Signed on dotted line, arrived at flat and no shower! I was told by young lee that the landlord had taken it out and I would have to take it up with her. I beg to differ - I would never have moved in if young lee had been honest in the first place. I had to make do for 6 months and move again when contract ran out. By rights, young lee should refund me for all the hassle they put me through. In reality, they made leaving as difficult as possible, by me...
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What agent could do to change your mind?
Offered to cover the cost of moving and additional agent fees as a result of their dishonesty
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By: Young Lee
May 14, 2013
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Hello Dizzy D I am sorry not to have heard from you yet - please do get in touch ...
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