“Worst experience ever with You-Rent Lettings.......”
1 Star Review
Feb 08,2022
By:
'Anonymous'
Feb 08,2022
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: RG1
4
people found
this helpful
Worst experience ever with You-Rent Lettings. Had no wifi for 6 months despite this being supposedly included in my rent. Further, I was told I legally had to pay an extra two months' rent equally £1,100 for not giving notice I was leaving the property, despite making ...
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4
people found
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“Not a high street agency so their fees are ch......”
3 Star Review
Aug 13,2021
By:
'lauraeva57'
Aug 13,2021
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Landlord)
Rent PCM: £795
Postcode: RG1
0
people found
this helpful
Not a high street agency so their fees are cheap for both tenant and landlord.
All feels a bit lazy, but they get legal stuff and deposits done.
Can be a bit slow in finding new tenants, but they've always just delivered on time.
I ...
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0
people found
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“Horrible experience.No notice when the agent......”
1 Star Review
Jul 07,2021
By:
'me'
Jul 07,2021
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Rent PCM: £600
Postcode: RG1
4
people found
this helpful
Horrible experience.
No notice when the agent or anyone is visiting the property.
You can’t enjoy a meal or a friend visit as anyone can come any time, though in this days due Covid is mandatory to give notice and as well is mentioned ...
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4
people found
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“Worst experience ever. Very disrespectful age......”
1 Star Review
Apr 22,2021
By:
'H_konti'
Apr 22,2021
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Rent PCM: £500
Postcode: RG1
4
people found
this helpful
Worst experience ever. Very disrespectful agency, broken stuff took ages and fights to be fixed. Never give a notice to enter the house, there is no privacy. Rude agency manager, they will increase your rent on every renewal. Old and cold houses , you have to ...
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4
people found
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1 Star Review
Mar 20,2021
By:
'Monsters'
Mar 20,2021
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Rent PCM: £590
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Rent PCM: £590
Postcode: RG1
3
people found
this helpful
Worst company ever.
Been in the house for almost 2 years.
Broken stuff never fixed. to get the fridge changed, an essential item, I had to fight a month.
The agent is arrogant, a thief as she stole food from the fridge and freezer saying that ...
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3
people found
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1 Star Review
Mar 10,2019
By:
'Angry'
Mar 10,2019
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG1
7
people found
this helpful
The agency looked alright at the beginning. We had no issues moving into the property where everything was managed by the landlord himself. After 3 months we moved in the house turned out to be trash. Mold appeared everywhere, we had water coming out of our ...
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7
people found
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“Cr2 very disappointed...”
1 Star Review
Oct 01,2018
By:
'Kerries'
Oct 01,2018
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: CR2
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: CR2
4
people found
this helpful
Really bad company bad at repairs just a shit company avoid big time. Tennets at risk with health problems due to the fact propertys need urgent repair and it does not matter if u have small children it's discussing and I'm in the process of ...
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4
people found
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“Avoid like the plague...”
1 Star Review
Jun 22,2018
By:
'Avoid'
Jun 22,2018
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR2
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: CR2
5
people found
this helpful
I cannot emphasise enough the poor service YouRent provide as an estate agent. Communication is terrible, and as others have mentioned lots of 'small print' costs in the contract.
If you do decide to take out a contract with YouRent, read the contract VERY carefully, ...
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Comment on agent fees
Significant agent fees, which in the modern day of renting seems regressive and unnecessary.
5
people found
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“Would give lower rating if possible. Definitely listen to the ......”
1 Star Review
Sep 25,2017
By:
'Unhappy'
Sep 25,2017
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG1
7
people found
this helpful
Would give lower rating if possible. Definitely listen to the reviews!
Rooms are okay and cheap, so provided you have no problems it's easy, but they do not address any issues, are a nightmare to get hold of and Anne Marie is really rude and ...
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Comment on agent fees
Fees weren't too high.
7
people found
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“You-rent are not in anyway a good agent, as a ......”
1 Star Review
May 22,2017
By:
'MReading'
May 22,2017
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG30
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG30
4
people found
this helpful
You-rent are not in anyway a good agent, as a current tenant they do very little to help when something needs doing. I am fortunate that I can contact my Landlord directly.
Their tenancy renewal fee is also a huge issue, ask them to do ...
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Comment on agent fees
They do absolutely nothing to justify their fees.
4
people found
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“Very poor estate agents. I have been really disappointed with ......”
1 Star Review
Feb 21,2017
By:
'Money'
Feb 21,2017
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG1
4
people found
this helpful
Very poor estate agents. I have been really disappointed with their service. I've been trying to leave and there are fees to do anything (check out, inventory, reference). The house is in disrepair. They don't care about anything but their fees.
Avoid at all cost. ...
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Comment on agent fees
Fees on top of fees
4
people found
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“Please stay away from this fishy agents.. They are not ......”
1 Star Review
Jun 03,2016
By:
'Mashaz.'
Jun 03,2016
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG30
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG30
4
people found
this helpful
Please stay away from this fishy agents.. They are not straight forward, after all cleaning the house upon end of tenancy.. They have deducted £310.
Hilarious!!! I have pictures of the property upon recieving and handing over.. I did the cleaning very well than they ever ...
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What agent could do to change your mind?
Please stay away from them.
Attached Filesnbsp;
Comment on agent fees
Please stay away from them.
4
people found
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“Stay far away from You-Rent.The administrative errors than accompanied ......”
1 Star Review
Jun 05,2013
By:
'Avoid'
Jun 05,2013
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG30
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG30
8
people found
this helpful
Stay far away from You-Rent.
The administrative errors than accompanied our renting process were astounding. Most glaringly, we were provided with the incorrect address for our apartment, which we were never notified about, and left to notice the subtle change in email subject that indicated ...
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8
people found
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“I will never advise anyone to rent a property that ......”
1 Star Review
Jun 03,2013
By:
'feeling'
Jun 03,2013
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode: RG
6
people found
this helpful
I will never advise anyone to rent a property that is advertised to let by You-rent.
This is the most unprofessional, criminal estate agent I have ever dealt with. They are rude and incompetent. I have been renting properties for over 7 years now and never ...
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What agent could do to change your mind?
=> be more professional in their actions
=> understand the tenant's frustrations
=> they are stated in my contract as acting on the behalf of the Landlord but now are saying they are not agents to the
Landlord
=> anne-marie especially is very rude and disrespectful
they pass on your personal details in to 3rd parties and when confronted, clearly states they do not care
Attached Filesnbsp;
6
people found
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“I can do nothing but laud praise on all have ......”
5 Star Review
Jan 31,2013
By:
'Daniel'
Jan 31,2013
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG2
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Landlord)
Postcode: RG2
2
people found
this helpful
I can do nothing but laud praise on all have worked with at You Rent. I have been a landlord of numerous properties across the country and Europe for many years, having dealt with many letting agents and I have never come across an agency ...
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2
people found
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“I would implore anyone who is considering either letting with ......”
1 Star Review
Sep 24,2012
By:
'Frustrated'
Sep 24,2012
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
I would implore anyone who is considering either letting with You-Rent or leasing their property with You-Rent to turn around and run for the hills. This is the most unprofessional, criminal estate agent I have ever had the displeasure of dealing with. They are rude, ...
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What agent could do to change your mind?
They could have not been lying, thieving, incompetent crooks.
Attached Filesnbsp;
3
people found
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“I'm a first time property landlord and I was recommended ......”
5 Star Review
Aug 03,2012
By:
'James'
Aug 03,2012
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
I'm a first time property landlord and I was recommended to You-Rent by a friend who's used them for years.
When I first made contact I didn't mention that I had been referred just to see how they handled me. I spoke with Ann-Marie who ...
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0
people found
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“I've rented from You-Rent for some time and I've always ......”
1 Star Review
Jul 29,2012
By:
'Simon'
Jul 29,2012
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
I've rented from You-Rent for some time and I've always found them to be helpful and friendly to deal with.
I had to move to Reading due to work and I didn't know the area at all. They helped to explain the different areas and ...
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0
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“I rented through this "agency" some time ago and they ......”
1 Star Review
Aug 23,2011
By:
'Nick'
Aug 23,2011
Branch: Reading, Lismore House28B Wilton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Reading, Lismore House28B Wilton Road
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
I rented through this "agency" some time ago and they are absolutely appalling. On a number of occasions, I needed to speak to one of the managers, Ann-Marie, who was rude and abrupt.
Incredibly unprofessional and do not have a grasp on the legalities of ...
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3
people found
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