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    Anne Marie
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Lismore House 28B Wilton Road
Reading
Berkshire
RG30 2SS
0118 907 2025

 
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Properties for sale
Properties for rent
Jun 03,2016
Minithumbdown
By:
Jun 03,2016
1 people found
this helpful
Please stay away from this fishy agents.. They are not straight forward, after all cleaning the house upon end of tenancy.. They have deducted £310. Hilarious!!! I have pictures of the property upon recieving and handing over.. I did the cleaning very well than they ever gave it to me. Never gave me a chance to sort the issues, just deducted the amount they wished and asked us to check the bank account for the deposit.. These state agents are a typical definition for frauds!!!! If they hav...
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What agent could do to change your mind?
Please stay away from them.
Comment on agent fees
Please stay away from them.
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Jun 05,2013
Minithumbdown
By:
Jun 05,2013
5 people found
this helpful
Stay far away from You-Rent. The administrative errors than accompanied our renting process were astounding. Most glaringly, we were provided with the incorrect address for our apartment, which we were never notified about, and left to notice the subtle change in email subject that indicated the address change. When we brought this to their attention, Anne-Marie refused to accept responsibility for the mistake, instead pinning it on us for not noticing the change of email subject. Addition...
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By: You-Rent
Jun 13, 2013
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Avoid I do appreciate maybe you have 'done things differently' in the past, as you kept reminding us all the way through the process but we have requirements that need to be meet. I can say that without doubt you have been the most difficult tenants we have ever dealt with. All the way through your application process we have bent over back wards to accommodate you. Even down to your signing the contract. Once again I would stress that you provide us with the wrong email address to begin wi....
Jun 03,2013
Minithumbdown
By:
Jun 03,2013
4 people found
this helpful
I will never advise anyone to rent a property that is advertised to let by You-rent. This is the most unprofessional, criminal estate agent I have ever dealt with. They are rude and incompetent. I have been renting properties for over 7 years now and never came across such an awful estate agent. Right from the start they were a pain and hassle to deal with: Disorganized, decisions made and at last minute being over turned by who seems to be hungry for power claiming to be part of managem...
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What agent could do to change your mind?
=> be more professional in their actions => understand the tenant\'s frustrations => they are stated in my contract as acting on the behalf of the Landlord but now are saying they are not agents to the Landlord => anne-marie especially is very rude and disrespectful they pass on your personal details in to 3rd parties and when confronted, clearly states they do not care
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By: You-rent
Jun 06, 2013
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Dear feeling trapped. I have read your review and am a little concerned as you claim to have rented from us for 7 years. This is impossible as we have not been trading that long. Are you really a tenant.....
Jan 31,2013
Minithumbup
By:
Jan 31,2013
2 people found
this helpful
I can do nothing but laud praise on all have worked with at You Rent. I have been a landlord of numerous properties across the country and Europe for many years, having dealt with many letting agents and I have never come across an agency team more knowledgeable, helpful, nimble and pro-active as the folks at You Rent. I have worked with You Rent for some time and have come to learn that the team have an unparalleled database in the region, with their reach being both broad but with laser li...
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Sep 24,2012
Minithumbdown
By:
Sep 24,2012
2 people found
this helpful
I would implore anyone who is considering either letting with You-Rent or leasing their property with You-Rent to turn around and run for the hills. This is the most unprofessional, criminal estate agent I have ever had the displeasure of dealing with. They are rude, churlish and quite frankly incompetent. I have rented properties for the past 5 years and never come across such an awful organisation. Right from the start they were a toe curling pain and hassle to deal with. Disorganised, unable ...
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What agent could do to change your mind?
They could have not been lying, thieving, incompetent crooks.
Was this helpful? Yes
By: Ann-Marie
Jan 31, 2013
View all comments (1)
If this is the landlord I think it is all I can say is there are 2 sides to every story!....
Aug 03,2012
Minithumbup
By:
Aug 03,2012
0 people found
this helpful
I\'m a first time property landlord and I was recommended to You-Rent by a friend who's used them for years. When I first made contact I didn\'t mention that I had been referred just to see how they handled me. I spoke with Ann-Marie who was very knowledgeable. She came out to value the property herself and she was very informative and gave me lots of ideas about the property and how to present it. The property went on the market and each of the rooms were let within a week. I\'ve meet ...
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Jul 29,2012
Minithumbup
By:
Jul 29,2012
0 people found
this helpful
I\'ve rented from You-Rent for some time and I\'ve always found them to be helpful and friendly to deal with. I had to move to Reading due to work and I didn\'t know the area at all. They helped to explain the different areas and showed me a variety of properties. The whole process was very quick and their fee\'s were the lowest of all the agents I tried. With regards to after care I\'ve had very few problems with the property but when I have they have always been very quick to deal wi...
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Aug 23,2011
Minithumbdown
By:
Aug 23,2011
2 people found
this helpful
I rented through this "agency" some time ago and they are absolutely appalling. On a number of occasions, I needed to speak to one of the managers, Ann-Marie, who was rude and abrupt. Incredibly unprofessional and do not have a grasp on the legalities of the industry that they work in. I don't believe they are a member of ARLA, which does not surprise me. Avoid at all costs!...
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