The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 137 Reviews
96% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 91% | £143,500 | £327,000 |
| Lettings | 97% | 91% | £330 | £1,750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 66 | 1 | 45 | 4 | 16 | 0 | 2 | 1 | 2 | 0 |
Yates Hellier
2 Woodside Place, Glasgow, City of Glasgow
G3 7QF
0141 248 8726





By : 'Katie'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G61
Myself and my partner have been renting a property from Yates Hellier for 6 months now and they have been great since the very beginning! From welcoming us in and making sure we settled, they are always very prompt and helpful dealing with any queries we have. Would highly recommend this ... Read Full Review
Good


By : 'Annie'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G3
I would not recommend dealing with Yates Hellier to anyone. I found them to be unhelpful and money grabbing. They were very unreasonable and instead tried to rinse me for every penny they could. Avoid if ... Read Full Review
Extortionate
By : Yates Hellier
12 Sept 2018To clarify, this review relates to the tenancy deposit dispute which is still in the adjudication process with Safe Deposit Scotland. No formal outcome has yet been reached as the process takes some...


By : 'Anne'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : G12
Great service from all members of staff. Always quick replies and they were extremely proactive and kept me informed well all through the process. The online viewing notices were great to have and also the online signing of the contract was ... Read Full Review
Good - Very reasonable


By : 'Ruth'
Branch : Glasgow, 2 Woodside Place
Services : Sales (As a Vendor)
Sold price : £181015
Would you recommend ? : Yes
Postcode : G46
My husband and I recently sold our property through Yates Hellier and were delighted with the service we received from the team. They kept us well informed throughout the whole process and were always on hand for advice. From the marketing of our property, to arranging viewings, to obtaining ... Read Full Review
Agents Fees were very competative


By : 'Yousef'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Rent PCM : £119
Would you recommend ? : Yes
Postcode : G1
One of the best letting agents I have ever had Yates Hellier has been my letting agent for over 8 months and : they was very professional in taking care of the property, fast in term of fixing and taking care of issues highly ... Read Full Review


By : 'Elizabeth'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G20
Would highly recommend Yates Hellier-very professional yet friendly and approachable, always on hand to answer any queries etc. Very smooth process and know what they're doing! Would definitely use again in the ... Read Full Review


By : 'AE'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G61
My family moved here from the USA with little understanding of how rentals worked in the UK. Jack worked with us and really helped us get a better understanding of renting in the UK vs. the USA. He was very thorough in our introduction and quickly addressed any issues or concerns we had. He was ... Read Full Review
We didn't have much experience with fees, so I really cannot comment.

By : 'Happy'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G12
Jack liaised with me re the processing of the tenancy agreement and the paperwork was concluded really quickly. All communication was answered same day and anya issues resolved immediately. The end of tenancy process was well handled and all the utility bills etc were finalised and transferred to ... Read Full Review
N/A


By : 'Lindsay'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G12
I simply cannot recommend Ross and Jack at Yates Hellier highly enough. Their work to assess, photograph and advertise our property was quick & professional which secured us a choice of attractive potential tenants. It was hard for us initially to think about renting out our flat as it had been ... Read Full Review
Competitive within the market for an absolutely sterling service which I'm sure most other agents couldn't match.


By : 'Jo'
Branch : Glasgow, 2 Woodside Place
Services : Sales (As a Vendor)
Sold price : £240000
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : G1
We had the pleasure of letting out our Merchant City flat for 5 years, and then selling it in 2017, via Yates Hellier. They are highly efficient and professional and it was a pleasure to deal with them. They came highly recommended to us, and we would like to express the same. In the 5 years of ... Read Full Review
Good


By : 'Frank'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : G12
Yates Hellier have been our letting agents for the last 3 years. Whilst the experience was always positive throughout our tenancy they were disappointing at the end. Once we had moved out the property, we were hit with a 'professional cleaning bill' along with an extra charge for removing some of ... Read Full Review


By : 'FC'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : G12
When we moved to the UK three years ago, not only did we need a property but also advice from an agency in regards to the best area to live. Jack spent a great deal of time with us and eventually found us exactly what we wanted! Fast forward three years and we are over the moon with the property ... Read Full Review

By : 'Victoria'
Branch : Glasgow, 2 Woodside Place
Services : Sales (As a Buyer)
Sold price : £150000
Would you recommend ? : Yes
Postcode : G11
A massive thank you to the team at Yates Hellier for their support during our new flat purchase in Glasgow. Viewings arranged at our convinience, very professional in negotiation and always at the end of the phone (Ross called atleast once a week to advise of progression). From the first viewing ... Read Full Review


By : 'Stuart'
Branch : Glasgow, 2 Woodside Place
Services : Letting (Property Management)
Rent PCM : £605
Would you recommend ? : Yes
Postcode : G11
I have used Yates Hellier as property managers for the past year. They have consistently delivered an above competent service and always act with the upmost level of professionalism. They continually exceed my expectations with regards to their proficiency and level of customer service. I am ... Read Full Review
Fee's match the high level of service provided.


By : 'Henry'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G11
Yates Hellier have completely transformed my opinion of letting & estate agents. I have an old West End Tenement, which needed work and that I wanted to let. They project managed the refurbishment and then found me a great professional tenant who has been reliable, paid on time and I have had ... Read Full Review
Very reasonable as they also get a really good rental price compared to other agents


By : 'Bonnie'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : G3
I chose to use Yates-Hellier after reading several online reviews about them. It's never easy finding an agency you can trust to look after your property, but in the past 4 months, Ross has been nothing short of fantastic. I completely feel that my apartment is being well looked after while I am ... Read Full Review
Agent's fees are completely reasonable in my opinion.
By : 'Allan'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G52
My partner and I have used Yates-Hellier for almost 2 years now to manage 3 flats in Glasgow as we currently reside in Aberdeen. From the outset, we have found both Ross and Jack to be highly motivated and professional. They have quickly identified excellent tenants and obtained the maximum rental ... Read Full Review

By : 'Becky'
Branch : Glasgow, 2 Woodside Place
Services : Sales (As a Vendor)
Sold price : £205000
Would you recommend ? : Yes
Postcode : G1
As we had some problems with our first agent when we changed to Yates Hellier we noticed the difference straight away. We were kept fully aware with what was happening and the service was first class from start to finish. I would recommend Yates Hellier to anyone and in particular Ross, as he was ... Read Full Review
Good - Their marketing fee was cheaper than the other agent but their sales fee was higher.

By : 'Maggie'
Branch : Glasgow, 2 Woodside Place
Services : Sales (As a Vendor)
Sold price : £150000
Would you recommend ? : Yes
Postcode : G13
Just to say that Ross has provided an absolute faultless service. The marketing of my flat was amazing and we had an offer agreed within 3 weeks. Dealing with Ross and the team at Yates Hellier has been a pleasure and its been the only hassle free aspect of what has been a somewhat stressful move. ... Read Full Review
Good
By : Ross
10 Jul 2017Hi Maggie, thank you for your review. I wish you and your family well in your new home...
By : 'Chris'
Branch : Glasgow, 2 Woodside Place
Services : Letting (As a Owner)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : G41
I have never rented out my property previously but I have found that with Yates Hellier, they quickly responded to all my questions and you get a professional company. I live overseas and this is the first year in over 3 years where I've not had to spend considerable time other than basic admin ... Read Full Review
No issues on agent fees. Yates Hellier are comparable with other rental agents I investigated with no depreciation in the service they provide.
By : Jack
10 Jul 2017Chris, many thanks for your review....
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 7/2/2018, 7:19:00 AM by allAgents