Yates Hellier
4.9/5, 131 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
91% lettings fee satisfaction
Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in Glasgow and its ... show more Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in Glasgow and its surrounding suburbs.

Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation to run seamlessly, helping us to instil strong personal relationships and trust with our clients. We have increased the expectations of landlords and tenants alike by providing an ethical, technically competent and legally compliant service.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £143,500 £327,000
Lettings 97% 91% £330 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
66 1 44 3 13 0 1 1 2 0
Areas covered
  • G1
  • City Centre
  • G2
  • West End
  • G3
  • South Side
  • G4
  • G5
  • G11
  • G12
  • G20
  • G41
  • G51
Address

48 Berkeley Street
Glasgow
City of Glasgow
G3 7DS
0141 248 8726

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I've used Ross to buy, rent and sell property over ......”

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Aug 11,2016
Minithumbup
Ross
By: 'Trevor Kelday'
Aug 11,2016
0 people found
this helpful
I've used Ross to buy, rent and sell property over the last three years. His advice is invaluable and top of this he is a great guy. I highly recommend the services of both him and his partner Jack. T...
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Comment on agent fees
Excellent considering the service provided
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By: Ross
Oct 13, 2016
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Hi Trevor, thanks for the kind words. Regards, Ross ...

“Ross is a great agent. Always on the ball and ......”

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Aug 11,2016
Minithumbup
Ross
By: 'James Andrews'
Aug 11,2016
0 people found
this helpful
Ross is a great agent. Always on the ball and his communication is excellent. I'd recommend his services to anyone looking to rent their property....
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Comment on agent fees
reasonable
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By: Ross
Oct 13, 2016
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Thanks James and congratulations on the new house! Ross ...

“I only used Orbis for a short period as I ......”

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Aug 05,2016
Minithumbup
Jack
By: 'Nick'
Aug 05,2016
0 people found
this helpful
I only used Orbis for a short period as I was moving back in to my flat. Having had many problems with previous agents I have to say that Jack and Orbis have been the most professional agents I have used to date. Communication was ...
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Comment on agent fees
Fees were reasonable
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“I have had the pleasure in dealing with Ross for ......”

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Jul 13,2016
Minithumbup
Ross
By: 'Happy Balfron Tenant'
Jul 13,2016
0 people found
this helpful
I have had the pleasure in dealing with Ross for the past 8 months and he has been very professional and helpful.I would have hesitation in recommending him ....
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By: Ross
Oct 13, 2016
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Thank you for the review. ...

“I contacted Orbits last year for some information regarding renting ......”

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Jul 13,2016
Minithumbup
Ross
By: 'Jacks'
Jul 13,2016
0 people found
this helpful
I contacted Orbits last year for some information regarding renting our property and was impressed from the word go. I initially spoke with Jack and have been guided and looked after by Ross throughout the whole process. I don't think you could find a more ...
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Comment on agent fees
No problem with fees.
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By: Ross
Oct 13, 2016
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Hi Jackie, thank you for the kind words and your continued business. It means a lot. Ross ...

“I have used several agents over the years, both in ......”

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Jul 12,2016
Minithumbup
Jack
Ross
By: 'Mark'
Jul 12,2016
0 people found
this helpful
I have used several agents over the years, both in Glasgow and in England. None compare to the efficient and professional service provided by Jack and Ross. The 'can do' attitude and attention to detail at Orbis means I know my property portfolio is in ...
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Comment on agent fees
Very fair - especially when considering their success at achieving a much higher rent than expected.
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By: Jack
Jul 12, 2016
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Mark, many thanks for taking the time to write a review. Jack ...

“Orbis Property was recommended to me through a friend who ......”

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Jun 20,2016
Minithumbup
Jack
Ross
By: 'C Mann'
Jun 20,2016
0 people found
this helpful
Orbis Property was recommended to me through a friend who felt they could offer a more personalised and hands-on approach to managing my property. Jack and Ross are very friendly and communicate well. I've had great service from them so far....
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Comment on agent fees
Good for the scale of the company and level of service.
Was this helpful? Yes
By: Jack
Jun 20, 2016
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Chhay, many thanks for your review. Speak soon, Jack. ...

“When I was looking for a new flat last year ......”

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Jun 20,2016
Minithumbup
Ross
By: 'Sarah Halliday'
Jun 20,2016
0 people found
this helpful
When I was looking for a new flat last year I registered with a number of agents. Ross called me that same day to get a better understanding of what I was looking for and within 24 hours he had six properties lined up for me ...
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Comment on agent fees
None
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Hi Sarah, I'm glad your happy with the flat and the service we have been providing you. Thank you for the review. ...

“The services I am provided by Ross and Jack have ......”

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Jun 14,2016
Minithumbup
Ross
Jack
By: 'Homan Varghaei'
Jun 14,2016
0 people found
this helpful
The services I am provided by Ross and Jack have been absolutely first class and professional. I have no hesitation in recommending them to anyone....
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Comment on agent fees
I'd say the fees are fair and competitive
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By: ross
Oct 13, 2016
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Hi Homan, thank you for taking the time to write a review. It means a lot to me knowing your happy. Ross ...

“I have worked with Ross now for the last 2 years. ......”

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Jun 13,2016
Minithumbup
Ross
By: 'Bill Blair'
Jun 13,2016
0 people found
this helpful
I have worked with Ross now for the last 2 years. I have been a landlord for the last 10 years, his advise has been invaluable to me. He has taken the weight off my shoulders and added significant value in the process. I cannot recommend his ...
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Comment on agent fees
Reasonable
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By: Ross
Oct 13, 2016
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Hi Bill, thank you for taking the time to write a review. I'm glad your happy with the service I provide. Ross ...

“Both Jack and Ross have been extremely professional, polite and ......”

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Jun 10,2016
Minithumbup
Jack
Ross
By: 'Ben'
Jun 10,2016
0 people found
this helpful
Both Jack and Ross have been extremely professional, polite and attentive since we took on a property with them. Having worked with 5 different large agents over the last 4 years, I can say hands down that these two are by far the best me and my ...
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Comment on agent fees
Excellent
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By: Ross
Oct 13, 2016
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Hi Ben, thank you for the kind review. Ross ...

“Ross did exactly what he said he would and more. ......”

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May 31,2016
Minithumbup
Ross
By: 'Dennis'
May 31,2016
0 people found
this helpful
Ross did exactly what he said he would and more. He got me a great tenant along with a great rental price for my house. I would recommend him to all....
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Comment on agent fees
average
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Hi Dennis, thank you for your review. I'm glad your happy with the service I have provided you with so far. Ross ...

“I used to use one of the larger agents in ......”

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May 19,2016
Minithumbup
Ross
Jack
By: 'JM'
May 19,2016
0 people found
this helpful
I used to use one of the larger agents in Glasgow to rent out my flats, the communication was good at the start but then wore over time. When my most recent became available in Hyndland I reached out to Ross who was by a ...
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By: Ross
Oct 13, 2016
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Hi Jamie, thank you for the review. I work hard for my clients and we got a great result for you! I'm glad your happy. Speak soon, Ross ...

“Jack and Orbis property have provided an excellent service for ......”

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May 11,2016
Minithumbup
Jack
By: 'Jonathan'
May 11,2016
0 people found
this helpful
Jack and Orbis property have provided an excellent service for my flatmate and I. We moved into our current flat in February and Jack has only been a call or a text away for anything we needed. From the get-go we were impressed with the ...
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By: Jack
May 12, 2016
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Many thanks for your review Jonny. Speak soon ...

“Orbis Property Management has been excellent to deal with. They ......”

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May 11,2016
Minithumbup
Ross
By: 'Canadian Tenant'
May 11,2016
0 people found
this helpful
Orbis Property Management has been excellent to deal with. They helped us get into our lovely flat when we moved here from Canada. We were looking for a quiet, clean pet friendly flat in a nice neighborhood which would be suitable for a professional couple ...
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Comment on agent fees
N/A
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By: Ross
May 21, 2016
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Thank you for kind words Megan. ...

“Jack Hellier at Orbis Property provides an outstanding service in ......”

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May 03,2016
Minithumbup
Jack
By: 'Nicola Black'
May 03,2016
0 people found
this helpful
Jack Hellier at Orbis Property provides an outstanding service in letting and managing my property. From the beginning of the process - advising on rental agreements etc, through to finding and vetting tenants - Jack was efficient, reliable and highly professional. The on-going property management ...
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Comment on agent fees
The Agents fees are competitive and definitely in line with the service they offer.
Was this helpful? Yes
By: Jack
May 12, 2016
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Hi Nicola, thanks for taking the time to write a review. Jack ...

“I was new to the letting world and unsure of ......”

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Apr 29,2016
Minithumbup
Jack
By: 'Jon Boyle'
Apr 29,2016
0 people found
this helpful
I was new to the letting world and unsure of all the issues that could/would arise. Orbis, via Jack however were extremely helpful in explaining options and indeed in taking responsibility for outstanding actions. The service was very quick to find tenants, vet them ...
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Comment on agent fees
Fees are very reasonable for the service given
Was this helpful? Yes
By: Jack
May 02, 2016
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Hi Jon, thanks for taking the time to share your experience of our services. Speak soon. ...

“I would not normally consider writing reviews online, but, felt ......”

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Apr 25,2016
Minithumbup
Jack
By: 'Pauline P'
Apr 25,2016
0 people found
this helpful
I would not normally consider writing reviews online, but, felt that the service I received from Jack at Orbis was unusually positive. This was our first experience of buy-to-let and we were slightly daunted by the prospect of the administration and management of such a ...
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Comment on agent fees
Agent's fees were reasonable for the quality of service received.
Was this helpful? Yes
By: Jack
May 02, 2016
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Hi Pauline, thanks for the kind words. Regards, Jack ...

“Jack dealt with all aspects of getting my property ready ......”

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Apr 22,2016
Minithumbup
Jack
Ross
By: 'Leigh Jacob'
Apr 22,2016
0 people found
this helpful
Jack dealt with all aspects of getting my property ready to rent. He was very professional, helpful and pro active. it is very reassuring to know that the management of my property is in very capable hands. I rate him very highly and would have ...
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Comment on agent fees
Goid
Was this helpful? Yes
By: Jack
May 02, 2016
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Leigh, many thanks for your review. Jack ...

“Ross at Orbis Property did something quite remarkable. Back in 2013 ......”

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Apr 19,2016
Minithumbup
Ross
By: 'Caleb'
Apr 19,2016
0 people found
this helpful
Ross at Orbis Property did something quite remarkable. Back in 2013 our property had been on the rental market with another agent for 4 weeks with little interest. The agent kept advising we lower the price and/or accept high risk (in my opinion) tenants. I happened ...
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Thank you for the review Caleb. Its all too easy for agencies to recommend 'lowering the price' rather than taking a fresh look at marketing sometimes! Kind regards, Ross ...

“Ross has looked after my properties since 2013, in which time ......”

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Mar 07,2016
Minithumbup
Ross
By: 'Henry Little'
Mar 07,2016
0 people found
this helpful
Ross has looked after my properties since 2013, in which time he has increased my income and decreased my outgoings. An agent who is proactive rather than reactive, consistently achieving us the highest rents whilst securing the very best tenants who look after the properties. He ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Hi Henry, thank you for the review and also the referrals you have passed my way. I hope your well, Ross ...

“I've lived in my flat for three years and both ......”

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Feb 10,2016
Minithumbup
Ross
Jack
By: 'Kim'
Feb 10,2016
0 people found
this helpful
I've lived in my flat for three years and both Ross and Jack have been excellent. All issues have been dealt with quickly and efficiently. I've dealt with a few rental agencies in the past and Orbis have been the best by a country mile....
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By: Ross Yates
Feb 10, 2016
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Hi Kim, thank you for your review ...

“Ross has been my Property Manager for my flat in ......”

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Feb 08,2016
Minithumbup
Ross
By: 'Louise'
Feb 08,2016
0 people found
this helpful
Ross has been my Property Manager for my flat in Glasgow for the last two years. He found me lovely tenants who are very happy in the property. I live abroad and his communication is always first class, when things have gone wrong in the ...
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Comment on agent fees
good
Was this helpful? Yes
By: Ross Yates
Feb 09, 2016
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Hi Louise, thank you for your review and for the recommendation. Regards, Ross ...

“My business partner and I have worked with Ross and ......”

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Feb 07,2016
Minithumbup
Ross
Jack
By: 'Iain Meakle'
Feb 07,2016
0 people found
this helpful
My business partner and I have worked with Ross and Jack on various residential projects over the last five years and they have managed my personal portfolio for the last four. The energy these guys have is fantastic and it shows in every bit of ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross Yates
Feb 09, 2016
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Iain thank you for taking the time to write a review and its been a pleasure working together for the last 5 years. Ross ...

“After living in our rented flat for 2.5 years we received ......”

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Feb 02,2016
Minithumbdown
Ross
By: 'PM'
Feb 02,2016
0 people found
this helpful
After living in our rented flat for 2.5 years we received a letter from our agent at the time saying our landlord was changing agent to Orbis Property. After 2 months under the new management of Orbis, I got a call from ross yates stating that as ...
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Was this helpful? Yes
By: Ross Yates
Feb 03, 2016
View all comments (1)
Pamela, thank you for your review, we welcome both positive and negative. At £600 pcm your property was grossly undervalued by the previous managing agent, I also recall us discussing this at the initial meeting, which you and your partner were in complete agreement with. The re-valuation of your property was based on twenty four other properties that had let in the last 6 months in the same area. You had the opportunity to appeal the rent increase, however as you will recall, you decided to ha ...

“I'm very pleased with the excellent service provided by Orbis ......”

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Feb 01,2016
Minithumbup
Ross
By: 'Brian S'
Feb 01,2016
0 people found
this helpful
I'm very pleased with the excellent service provided by Orbis and in particular Ross who worked so hard. After deciding not to self manage any longer I began to look for a property management company. We were recommended Orbis Property by a friend and I'll ...
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Comment on agent fees
excellent
Was this helpful? Yes
By: Ross Yates
Feb 03, 2016
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Brian, thank you for the kind words. ...

“After moving to Glasgow for work in 2012, I have rented ......”

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Jan 23,2016
Minithumbup
Ross
By: 'Kevin Barclay'
Jan 23,2016
0 people found
this helpful
After moving to Glasgow for work in 2012, I have rented two flats in Glasgow and both through Orbis Property. It has been a pleasure renting with them, any issues have been dealt with quickly. When engineers have had to access my flat due to a ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Ross
Jan 25, 2016
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Thank you for the review Kevin and I'm glad your enjoying your flat. ...

“The level of service we received from Orbis Property was ......”

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Jan 22,2016
Minithumbup
Ross
By: 'Mrs Roe'
Jan 22,2016
0 people found
this helpful
The level of service we received from Orbis Property was exemplary. We were particularly impressed with the professionalism demonstrated by Ross Yates. We had the process of how our flat would be marketed clearly from day one. He advised us on small and easy improvements ...
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Comment on agent fees
good
Was this helpful? Yes
By: Ross Yates
Jan 22, 2016
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Mrs Roe, thank you for taking the time to write a review. I'm glad you are happy with the service I have provided so far. Kind regards, Ross ...

“We selected Orbis after a thorough research and could not ......”

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Dec 21,2015
Minithumbup
Ross
Jack
By: 'Sandy'
Dec 21,2015
1 people found
this helpful
We selected Orbis after a thorough research and could not be happier with their management of our flat. Both Ross & Jack are extremely friendly. They always have time to listen to us and are very quick at returning phone calls and emails. Their friendliness is ...
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By: Ross
Dec 21, 2015
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Sandy, thank you for the kind words. I hope you and Claudio have a lovely christmas and I wish you all the best for 2016. Speak soon, Ross ...

“From the first viewing Jack was very pleasant to deal ......”

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Dec 14,2015
Minithumbup
Jack
Ross
By: 'JodieMc19'
Dec 14,2015
1 people found
this helpful
From the first viewing Jack was very pleasant to deal with, he was friendly, welcoming and completely capable of answering all of the questions we had about the property. Since moving in all of the paperwork has been completed quickly and the process was made ...
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Last updated at 1:49 PM 02/07/2018 by allAgents

Awards won by Yates Hellier

Individual Branch Awards

Glasgow, G3


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Yates Hellier