• Jack Hellier
    Jack Hellier
  • Ross Yates
    Ross Yates
Yates Hellier is owned and run by qualified surveyors. We provide a customer service based residential letting and property management service in Glasgow and surrounding areas.

Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation to run seamlessly, helping us to instil strong personal relationships and trust with our clients. We have increased the expectations of landlords and tenants alike by providing an e
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48 Berkeley Street
Glasgow
City of Glasgow
G3 7DS
0141 248 8726

 
Properties for sale
Properties for rent
May 16,2017
Minithumbup
Jack Hellier
By:
May 16,2017
0 people found
this helpful
We've rented our flat from Yates Hellier for nearly three years. Any issues have always been sorted very quickly and the staff are always very friendly and efficient. Having rented through some of the bigger agents in the past, I can say that Yates Hellier have been the best....
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May 13,2017
Minithumbup
Ross Yates
Jack Hellier
By:
May 13,2017
0 people found
this helpful
Another 5 stars for Yates Hellier! My partner and I switched managing agents to Yates Hellier at the start of 2015 after a disappointing service from our previous agent. We feel that our property is now in really good hands with them and we would highly recommend them to other landlords. We get regular updates on the condition of our flat and both Ross and Jack are very approachable and professional at all times....
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Comment on agent fees
Slightly more than what we paid before, but a premium we are happy to pay for the service we receive.
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Jan 31,2017
Minithumbup
Ross Yates
By:
Jan 31,2017
0 people found
this helpful
I'm very fortunate to have Ross Yates looking after my property, not only is he lovely to do business with but also very professional, providing a first class service. Ross has kept me informed throughout the process and he worked hard to get me the right tenants taking away any concerns I had. Excellent service and would recommend....
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Comment on agent fees
In line with other agents I spoke to at the time.
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Dec 10,2016
Minithumbup
Ross Yates
By:
Dec 10,2016
0 people found
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I'm only too happy to confirm my satisfaction with the service i received from Ross, in particular I was most pleased with the price he achieved for our flat. I have no hesitation in recommending him to friends and associates....
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Comment on agent fees
Good
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By: Ross Yates
Dec 12, 2016
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Hi Jen, thank you for your review. Have a nice Christmas! Ross ...
Oct 28,2016
Minithumbup
Ross Yates
By:
Oct 28,2016
0 people found
this helpful
I interviewed four different agents and I'm confident I made the right choice with Ross. The service I have received from him has been exemplary. I wouldn't hesitate to recommend his services as an estate agent....
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Comment on agent fees
Good for service received
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By: Ross
Oct 30, 2016
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Thanks for the review Robert. Its a pleasure working on your flat. ...
Oct 19,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Oct 19,2016
0 people found
this helpful
What a can I say? I was left high and dry by the poor management of my apartment by another agent and I was so lucky that Jack replied, when I was looking for another agent. Jack has tirelessly dealt with PRHP on my behalf, dealing with all correspondence and attending hearings, he has been thorough and totally efficient in dealing with all repairs, safety checks etc and as soon as the PRHP signed the completion certificate, Jack had the advert ready for submission on Right Move, this attracte...
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By: Jack Hellier
Oct 21, 2016
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Marj, many thanks for your review. I'm glad you're happy and that your property is now generating revenue again. ...
Sep 16,2016
Minithumbup
Ross Yates
By:
Sep 16,2016
0 people found
this helpful
I instructed Ross to let and manage my property for two years whilst I was working away. From beginning to end his service was faultless. His communication throughout the let was first class and his photographic reports put my mind at rest. To reiterate what has been said before, he continually did more than I would expect from an agent and took care of everything from the get go. I would recommend him to anyone that is looking to let or sell their property....
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Comment on agent fees
Very good
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By: Ross
Oct 13, 2016
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Hi Sam, thank you for the kind words. Your flat was a pleasure to deal with and I look forward to working together in the future. ...
Sep 09,2016
Minithumbup
Ross Yates
By:
Sep 09,2016
0 people found
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Ross is one of the hardest working people I know, his work ethic and passion for property is unmatched. He has managed my properties for the last two years and his service fantastic. I would recommend him to anyone with property in Glasgow....
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Comment on agent fees
Good
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By: Ross
Oct 13, 2016
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Hi Olivia, thank you for taking the time to write the review. Here is to many more years working together. Ross ...
Aug 11,2016
Minithumbup
Ross Yates
By:
Aug 11,2016
0 people found
this helpful
I've used Ross to buy, rent and sell property over the last three years. His advice is invaluable and top of this he is a great guy. I highly recommend the services of both him and his partner Jack. T...
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Comment on agent fees
Excellent considering the service provided
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By: Ross
Oct 13, 2016
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Hi Trevor, thanks for the kind words. Regards, Ross ...
Aug 11,2016
Minithumbup
Ross Yates
By:
Aug 11,2016
0 people found
this helpful
Ross is a great agent. Always on the ball and his communication is excellent. I'd recommend his services to anyone looking to rent their property....
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Comment on agent fees
reasonable
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By: Ross
Oct 13, 2016
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Thanks James and congratulations on the new house! Ross ...
Aug 05,2016
Minithumbup
Jack Hellier
By:
Aug 05,2016
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this helpful
I only used Orbis for a short period as I was moving back in to my flat. Having had many problems with previous agents I have to say that Jack and Orbis have been the most professional agents I have used to date. Communication was first class and I was kept informed about all issues related to my flat. Repairs where efficiently managed with photographs to clarify the issues, and the work carried out to a high standard. I would not hesitate to recommend Orbis....
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Comment on agent fees
Fees were reasonable
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Jul 13,2016
Minithumbup
Ross Yates
By:
Jul 13,2016
0 people found
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I have had the pleasure in dealing with Ross for the past 8 months and he has been very professional and helpful.I would have hesitation in recommending him ....
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By: Ross
Oct 13, 2016
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Thank you for the review. ...
Jul 13,2016
Minithumbup
Ross Yates
By:
Jul 13,2016
0 people found
this helpful
I contacted Orbits last year for some information regarding renting our property and was impressed from the word go. I initially spoke with Jack and have been guided and looked after by Ross throughout the whole process. I don't think you could find a more knowledgeable and professional service anywhere. Ross has been extremely hands on going that extra mile when he didn't need to and keeps me informed at all times and I have complete confidence that he is consistently doing a great job! Not onl...
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Comment on agent fees
No problem with fees.
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By: Ross
Oct 13, 2016
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Hi Jackie, thank you for the kind words and your continued business. It means a lot. Ross ...
Jul 12,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jul 12,2016
0 people found
this helpful
I have used several agents over the years, both in Glasgow and in England. None compare to the efficient and professional service provided by Jack and Ross. The 'can do' attitude and attention to detail at Orbis means I know my property portfolio is in good hands. In short, the service they provide is first class....
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Comment on agent fees
Very fair - especially when considering their success at achieving a much higher rent than expected.
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By: Jack
Jul 12, 2016
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Mark, many thanks for taking the time to write a review. Jack ...
Jun 20,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jun 20,2016
0 people found
this helpful
Orbis Property was recommended to me through a friend who felt they could offer a more personalised and hands-on approach to managing my property. Jack and Ross are very friendly and communicate well. I've had great service from them so far....
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Comment on agent fees
Good for the scale of the company and level of service.
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By: Jack
Jun 20, 2016
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Chhay, many thanks for your review. Speak soon, Jack. ...
Jun 20,2016
Minithumbup
Ross Yates
By:
Jun 20,2016
0 people found
this helpful
When I was looking for a new flat last year I registered with a number of agents. Ross called me that same day to get a better understanding of what I was looking for and within 24 hours he had six properties lined up for me to see. He gave me individual viewings of each of the properties which was a nice change to the mass group viewings of other agents that I was used to. He answered my emails/calls late into the evening and even did viewings after 8pm (I work at the hospital). I moved into my...
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Comment on agent fees
None
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By: Ross
Oct 13, 2016
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Hi Sarah, I'm glad your happy with the flat and the service we have been providing you. Thank you for the review. ...
Jun 14,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Jun 14,2016
0 people found
this helpful
The services I am provided by Ross and Jack have been absolutely first class and professional. I have no hesitation in recommending them to anyone....
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Comment on agent fees
I'd say the fees are fair and competitive
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By: ross
Oct 13, 2016
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Hi Homan, thank you for taking the time to write a review. It means a lot to me knowing your happy. Ross ...
Jun 13,2016
Minithumbup
Ross Yates
By:
Jun 13,2016
0 people found
this helpful
I have worked with Ross now for the last 2 years. I have been a landlord for the last 10 years, his advise has been invaluable to me. He has taken the weight off my shoulders and added significant value in the process. I cannot recommend his services enough, he is an expert in his field....
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Comment on agent fees
Reasonable
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By: Ross
Oct 13, 2016
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Hi Bill, thank you for taking the time to write a review. I'm glad your happy with the service I provide. Ross ...
Jun 10,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jun 10,2016
0 people found
this helpful
Both Jack and Ross have been extremely professional, polite and attentive since we took on a property with them. Having worked with 5 different large agents over the last 4 years, I can say hands down that these two are by far the best me and my partner have ever worked with....
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Comment on agent fees
Excellent
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By: Ross
Oct 13, 2016
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Hi Ben, thank you for the kind review. Ross ...
May 31,2016
Minithumbup
Ross Yates
By:
May 31,2016
0 people found
this helpful
Ross did exactly what he said he would and more. He got me a great tenant along with a great rental price for my house. I would recommend him to all....
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Comment on agent fees
average
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By: Ross
Oct 13, 2016
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Hi Dennis, thank you for your review. I'm glad your happy with the service I have provided you with so far. Ross ...
May 19,2016
Minithumbup
Ross Yates
Jack Hellier
By:
May 19,2016
0 people found
this helpful
I used to use one of the larger agents in Glasgow to rent out my flats, the communication was good at the start but then wore over time. When my most recent became available in Hyndland I reached out to Ross who was by a friend and met him for a coffee to see what they could offer. Ross visited the flat and pretty much took the whole project on from there, excellent communication, really on the ball with all work that needed done and most importantly I had 0 days between one tenant moving out ...
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By: Ross
Oct 13, 2016
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Hi Jamie, thank you for the review. I work hard for my clients and we got a great result for you! I'm glad your happy. Speak soon, Ross ...
May 11,2016
Minithumbup
Jack Hellier
By:
May 11,2016
0 people found
this helpful
Jack and Orbis property have provided an excellent service for my flatmate and I. We moved into our current flat in February and Jack has only been a call or a text away for anything we needed. From the get-go we were impressed with the relaxed environment we experienced when viewing the flat, which is of a very high standard. Flat hunting can be incredibly stressful, and dealing with all of the paper work when you find a property often doesn't do anything to ease this stress. However this p...
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By: Jack
May 12, 2016
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Many thanks for your review Jonny. Speak soon ...
May 11,2016
Minithumbup
Ross Yates
By:
May 11,2016
0 people found
this helpful
Orbis Property Management has been excellent to deal with. They helped us get into our lovely flat when we moved here from Canada. We were looking for a quiet, clean pet friendly flat in a nice neighborhood which would be suitable for a professional couple and this is exactly what we found! We are very happy with their service and how promptly they attend to any concerns we may have. Ross has been very friendly and is always available when needed which is a great comfort while we are away from o...
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Comment on agent fees
N/A
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By: Ross
May 21, 2016
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Thank you for kind words Megan. ...
May 03,2016
Minithumbup
Jack Hellier
By:
May 03,2016
0 people found
this helpful
Jack Hellier at Orbis Property provides an outstanding service in letting and managing my property. From the beginning of the process - advising on rental agreements etc, through to finding and vetting tenants - Jack was efficient, reliable and highly professional. The on-going property management is of a very high standard. I cannot recommend Jack and Orbis property highly enough....
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Comment on agent fees
The Agents fees are competitive and definitely in line with the service they offer.
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By: Jack
May 12, 2016
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Hi Nicola, thanks for taking the time to write a review. Jack ...
Apr 29,2016
Minithumbup
Jack Hellier
By:
Apr 29,2016
0 people found
this helpful
I was new to the letting world and unsure of all the issues that could/would arise. Orbis, via Jack however were extremely helpful in explaining options and indeed in taking responsibility for outstanding actions. The service was very quick to find tenants, vet them and transact the deal....
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Comment on agent fees
Fees are very reasonable for the service given
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By: Jack
May 02, 2016
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Hi Jon, thanks for taking the time to share your experience of our services. Speak soon. ...
Apr 25,2016
Minithumbup
Jack Hellier
By:
Apr 25,2016
0 people found
this helpful
I would not normally consider writing reviews online, but, felt that the service I received from Jack at Orbis was unusually positive. This was our first experience of buy-to-let and we were slightly daunted by the prospect of the administration and management of such a venture. However, I can honestly say that Jack guided us gently through the process, alleviating the anxiety and removing any obstacles which arose. He was on site from the genesis of the project and advised on all matters from...
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Comment on agent fees
Agent's fees were reasonable for the quality of service received.
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By: Jack
May 02, 2016
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Hi Pauline, thanks for the kind words. Regards, Jack ...
Apr 22,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Apr 22,2016
0 people found
this helpful
Jack dealt with all aspects of getting my property ready to rent. He was very professional, helpful and pro active. it is very reassuring to know that the management of my property is in very capable hands. I rate him very highly and would have no hesitation in recommending him....
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Comment on agent fees
Goid
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By: Jack
May 02, 2016
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Leigh, many thanks for your review. Jack ...
Apr 19,2016
Minithumbup
Ross Yates
By:
Apr 19,2016
0 people found
this helpful
Ross at Orbis Property did something quite remarkable. Back in 2013 our property had been on the rental market with another agent for 4 weeks with little interest. The agent kept advising we lower the price and/or accept high risk (in my opinion) tenants. I happened to mention my dismay to a work colleague and he recommended I gave Orbis Property a call. Back in 2013 I hadn't heard of them and was some what reluctant to involve another agent. Oh how wrong was I! From my initial meeting with Ro...
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Comment on agent fees
Worth every penny.
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By: Ross
Oct 13, 2016
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Thank you for the review Caleb. Its all too easy for agencies to recommend 'lowering the price' rather than taking a fresh look at marketing sometimes! Kind regards, Ross ...
Mar 07,2016
Minithumbup
Ross Yates
By:
Mar 07,2016
0 people found
this helpful
Ross has looked after my properties since 2013, in which time he has increased my income and decreased my outgoings. An agent who is proactive rather than reactive, consistently achieving us the highest rents whilst securing the very best tenants who look after the properties. He is a credit to his company and I've recommended him on multiple occasions and will continue to do so. Henry...
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Comment on agent fees
Good
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By: Ross
Oct 13, 2016
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Hi Henry, thank you for the review and also the referrals you have passed my way. I hope your well, Ross ...
Feb 10,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Feb 10,2016
0 people found
this helpful
I've lived in my flat for three years and both Ross and Jack have been excellent. All issues have been dealt with quickly and efficiently. I've dealt with a few rental agencies in the past and Orbis have been the best by a country mile....
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By: Ross Yates
Feb 10, 2016
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Hi Kim, thank you for your review ...
Areas covered
  • G1
  • City Centre
  • G2
  • West End
  • G3
  • South Side
  • G4
  • G5
  • G11
  • G12
  • G20
  • G41
  • G51



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From Landlords From Tenants From Vendors From Buyers Other
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Last updated at 3:36 PM 22/01/2016 by allAgents

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Last updated at 3:36 PM 22/01/2016 by allAgents
Jack Hellier Jack Hellier
Director
40 reviews

About Jack No description set View full profile
Ross Yates Ross Yates
Property Manager
56 reviews

About Ross No description set View full profile


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