• Jack Hellier
    Jack Hellier
  • Ross Yates
    Ross Yates
  • Vita Juneviciute
    Vita Juneviciute
Yates Hellier is owned and run by qualified surveyors. We provide a customer service based residential letting and property management service in Glasgow and surrounding areas.

Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation to run seamlessly, helping us to instil strong personal relationships and trust with our clients. We have increased the expectations of landlords and tenants alike by providing an e
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Yates Hellier

48 Berkeley Street
Glasgow
City of Glasgow
G3 7DS
0141 248 8726

www.yateshellier.com

Properties for Sale
Properties to Rent

“ Absolutely Wonderful Experience... ”

Mar 17,2018
Minithumbup
Jack Hellier
Vita Juneviciute
By: 'AE'
Mar 17,2018
0 people found
this helpful
My family moved here from the USA with little understanding of how rentals worked in the UK. Jack worked with us and really helped us get a better understanding of renting in the UK vs. the USA. He was very thorough in our introduction and ...
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Comment on agent fees
We didn't have much experience with fees, so I really cannot comment.
Was this helpful? Yes
Feb 01,2018
Minithumbup
Jack Hellier
By: 'Happy Tenant'
Feb 01,2018
0 people found
this helpful
Jack liaised with me re the processing of the tenancy agreement and the paperwork was concluded really quickly. All communication was answered same day and anya issues resolved immediately. The end of tenancy process was well handled and all the utility bills etc were finalised ...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 24,2017
Minithumbup
Ross Yates
Jack Hellier
By: 'Lindsay'
Aug 24,2017
0 people found
this helpful
I simply cannot recommend Ross and Jack at Yates Hellier highly enough. Their work to assess, photograph and advertise our property was quick & professional which secured us a choice of attractive potential tenants. It was hard for us initially to think about renting out ...
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Comment on agent fees
Competitive within the market for an absolutely sterling service which I'm sure most other agents couldn't match.
Was this helpful? Yes
Jul 29,2017
Minithumbup
Ross Yates
Jack Hellier
By: 'Jo and Duncan'
Jul 29,2017
0 people found
this helpful
We had the pleasure of letting out our Merchant City flat for 5 years, and then selling it in 2017, via Yates Hellier. They are highly efficient and professional and it was a pleasure to deal with them. They came highly recommended to us, and we would ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Jack Hellier
Ross Yates
By: 'Frank'
Jul 25,2017
0 people found
this helpful
Yates Hellier have been our letting agents for the last 3 years. Whilst the experience was always positive throughout our tenancy they were disappointing at the end. Once we had moved out the property, we were hit with a 'professional cleaning bill' along with an extra ...
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Was this helpful? Yes
Jul 19,2017
Minithumbup
Jack Hellier
Ross Yates
By: 'FC West End'
Jul 19,2017
0 people found
this helpful
When we moved to the UK three years ago, not only did we need a property but also advice from an agency in regards to the best area to live. Jack spent a great deal of time with us and eventually found us exactly what ...
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Was this helpful? Yes
Jul 17,2017
Minithumbup
Ross Yates
By: 'Victoria'
Jul 17,2017
0 people found
this helpful
A massive thank you to the team at Yates Hellier for their support during our new flat purchase in Glasgow. Viewings arranged at our convinience, very professional in negotiation and always at the end of the phone (Ross called atleast once a week to advise ...
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Was this helpful? Yes
Jul 13,2017
Minithumbup
Jack Hellier
Ross Yates
By: 'Henry'
Jul 13,2017
0 people found
this helpful
Yates Hellier have completely transformed my opinion of letting & estate agents. I have an old West End Tenement, which needed work and that I wanted to let. They project managed the refurbishment and then found me a great professional tenant who has been reliable, ...
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Comment on agent fees
Very reasonable as they also get a really good rental price compared to other agents
Was this helpful? Yes
Jul 13,2017
Minithumbup
Jack Hellier
Ross Yates
By: 'Stuart Bartwicki'
Jul 13,2017
0 people found
this helpful
I have used Yates Hellier as property managers for the past year. They have consistently delivered an above competent service and always act with the upmost level of professionalism. They continually exceed my expectations with regards to their proficiency and level of customer service. I ...
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Comment on agent fees
Fee's match the high level of service provided.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Ross Yates
Jack Hellier
By: 'Bonnie'
Jul 12,2017
0 people found
this helpful
I chose to use Yates-Hellier after reading several online reviews about them. It's never easy finding an agency you can trust to look after your property, but in the past 4 months, Ross has been nothing short of fantastic. I completely feel that my apartment is ...
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Comment on agent fees
Agent's fees are completely reasonable in my opinion.
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'Allan & Ann'
Jul 11,2017
0 people found
this helpful
My partner and I have used Yates-Hellier for almost 2 years now to manage 3 flats in Glasgow as we currently reside in Aberdeen. From the outset, we have found both Ross and Jack to be highly motivated and professional. They have quickly identified excellent tenants and ...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
Ross Yates
By: 'Becky'
Jul 10,2017
0 people found
this helpful
As we had some problems with our first agent when we changed to Yates Hellier we noticed the difference straight away. We were kept fully aware with what was happening and the service was first class from start to finish. I would recommend Yates Hellier ...
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Comment on agent fees
Good - Their marketing fee was cheaper than the other agent but their sales fee was higher.
Was this helpful? Yes
Jul 09,2017
Minithumbup
Ross Yates
By: 'Maggie'
Jul 09,2017
0 people found
this helpful
Just to say that Ross has provided an absolute faultless service. The marketing of my flat was amazing and we had an offer agreed within 3 weeks. Dealing with Ross and the team at Yates Hellier has been a pleasure and its been the only hassle ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Jul 10, 2017
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Hi Maggie, thank you for your review. I wish you and your family well in your new home :) ...
Jul 07,2017
Minithumbup
By: 'Chris'
Jul 07,2017
0 people found
this helpful
I have never rented out my property previously but I have found that with Yates Hellier, they quickly responded to all my questions and you get a professional company. I live overseas and this is the first year in over 3 years where I've not had ...
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Comment on agent fees
No issues on agent fees. Yates Hellier are comparable with other rental agents I investigated with no depreciation in the service they provide.
Was this helpful? Yes
By: Jack
Jul 10, 2017
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Chris, many thanks for your review. Jack ...
Jul 05,2017
Minithumbup
Ross Yates
By: 'Laffy'
Jul 05,2017
0 people found
this helpful
Being an oversees landlord, selling my property in Glasgow wasn't something I was looking forward to. After narrowing my choice to two estate agents after many phone calls and emails, my friend recommended I consider Yates Hellier. They had just bought with them and found ...
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Comment on agent fees
Similar to other agents I spoke with at the time
Was this helpful? Yes
By: Ross
Jul 10, 2017
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Hi Jason, thank you for your kind review. I really enjoyed working with you and your flat. ...
Jul 01,2017
Minithumbup
Ross Yates
By: 'Kerry'
Jul 01,2017
0 people found
this helpful
Ross I just wanted to express my gratitude to you for the way you handled my recent sale and let. A few years ago you gave me the sound advice not to sell as the market conditions weren't right and if I held off I ...
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Jack Hellier
By: 'Sarah'
May 16,2017
0 people found
this helpful
We've rented our flat from Yates Hellier for nearly three years. Any issues have always been sorted very quickly and the staff are always very friendly and efficient. Having rented through some of the bigger agents in the past, I can say that Yates Hellier ...
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Was this helpful? Yes
May 13,2017
Minithumbup
Ross Yates
Jack Hellier
By: 'Vicky T'
May 13,2017
0 people found
this helpful
Another 5 stars for Yates Hellier! My partner and I switched managing agents to Yates Hellier at the start of 2015 after a disappointing service from our previous agent. We feel that our property is now in really good hands with them and we would highly recommend ...
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Comment on agent fees
Slightly more than what we paid before, but a premium we are happy to pay for the service we receive.
Was this helpful? Yes
Jan 31,2017
Minithumbup
Ross Yates
By: 'Clarissa'
Jan 31,2017
0 people found
this helpful
I'm very fortunate to have Ross Yates looking after my property, not only is he lovely to do business with but also very professional, providing a first class service. Ross has kept me informed throughout the process and he worked hard to get me the ...
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Comment on agent fees
In line with other agents I spoke to at the time.
Was this helpful? Yes
Dec 10,2016
Minithumbup
Ross Yates
By: 'Jen'
Dec 10,2016
0 people found
this helpful
I'm only too happy to confirm my satisfaction with the service i received from Ross, in particular I was most pleased with the price he achieved for our flat. I have no hesitation in recommending him to friends and associates....
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross Yates
Dec 12, 2016
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Hi Jen, thank you for your review. Have a nice Christmas! Ross ...
Oct 28,2016
Minithumbup
Ross Yates
By: 'Robert'
Oct 28,2016
0 people found
this helpful
I interviewed four different agents and I'm confident I made the right choice with Ross. The service I have received from him has been exemplary. I wouldn't hesitate to recommend his services as an estate agent....
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Comment on agent fees
Good for service received
Was this helpful? Yes
By: Ross
Oct 30, 2016
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Thanks for the review Robert. Its a pleasure working on your flat. ...
Oct 19,2016
Minithumbup
Jack Hellier
Ross Yates
By: 'The best of the best!'
Oct 19,2016
0 people found
this helpful
What a can I say? I was left high and dry by the poor management of my apartment by another agent and I was so lucky that Jack replied, when I was looking for another agent. Jack has tirelessly dealt with PRHP on my behalf, ...
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Was this helpful? Yes
By: Jack Hellier
Oct 21, 2016
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Marj, many thanks for your review. I'm glad you're happy and that your property is now generating revenue again. ...
Sep 16,2016
Minithumbup
Ross Yates
By: 'Sam M'
Sep 16,2016
0 people found
this helpful
I instructed Ross to let and manage my property for two years whilst I was working away. From beginning to end his service was faultless. His communication throughout the let was first class and his photographic reports put my mind at rest. To reiterate what ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Ross
Oct 13, 2016
View all comments (1)
Hi Sam, thank you for the kind words. Your flat was a pleasure to deal with and I look forward to working together in the future. ...
Sep 12,2016
Minithumbdown
Ross Yates
By: 'Angry Landlord'
Sep 12,2016
0 people found
this helpful
If I could give zero stars I would. I engaged the services of Ross 6 months ago to take on the management of my property. After reading various reviews on here, I felt assured he would do a good job. Unfortunately it didn't turn out that ...
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Comment on agent fees
Expensive
Was this helpful? Yes
By: Ross Yates
Sep 12, 2016
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'Angry Landlord' aka Steven. Someone who puts profit before the safety of their tenant is not someone I want to work with. ...
Sep 09,2016
Minithumbup
Ross Yates
By: 'Olivia Craig'
Sep 09,2016
0 people found
this helpful
Ross is one of the hardest working people I know, his work ethic and passion for property is unmatched. He has managed my properties for the last two years and his service fantastic. I would recommend him to anyone with property in Glasgow....
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Hi Olivia, thank you for taking the time to write the review. Here is to many more years working together. Ross ...
Aug 11,2016
Minithumbup
Ross Yates
By: 'Trevor Kelday'
Aug 11,2016
0 people found
this helpful
I've used Ross to buy, rent and sell property over the last three years. His advice is invaluable and top of this he is a great guy. I highly recommend the services of both him and his partner Jack. T...
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Comment on agent fees
Excellent considering the service provided
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Hi Trevor, thanks for the kind words. Regards, Ross ...
Aug 11,2016
Minithumbup
Ross Yates
By: 'James Andrews'
Aug 11,2016
0 people found
this helpful
Ross is a great agent. Always on the ball and his communication is excellent. I'd recommend his services to anyone looking to rent their property....
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Comment on agent fees
reasonable
Was this helpful? Yes
By: Ross
Oct 13, 2016
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Thanks James and congratulations on the new house! Ross ...
Aug 05,2016
Minithumbup
Jack Hellier
By: 'Nick'
Aug 05,2016
0 people found
this helpful
I only used Orbis for a short period as I was moving back in to my flat. Having had many problems with previous agents I have to say that Jack and Orbis have been the most professional agents I have used to date. Communication was ...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes
Jul 13,2016
Minithumbup
Ross Yates
By: 'Happy Balfron Tenant'
Jul 13,2016
0 people found
this helpful
I have had the pleasure in dealing with Ross for the past 8 months and he has been very professional and helpful.I would have hesitation in recommending him ....
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Was this helpful? Yes
By: Ross
Oct 13, 2016
View all comments (1)
Thank you for the review. ...
Jul 13,2016
Minithumbup
Ross Yates
By: 'Jacks'
Jul 13,2016
0 people found
this helpful
I contacted Orbits last year for some information regarding renting our property and was impressed from the word go. I initially spoke with Jack and have been guided and looked after by Ross throughout the whole process. I don't think you could find a more ...
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Comment on agent fees
No problem with fees.
Was this helpful? Yes
By: Ross
Oct 13, 2016
View all comments (1)
Hi Jackie, thank you for the kind words and your continued business. It means a lot. Ross ...
Areas covered
  • G1
  • City Centre
  • G2
  • West End
  • G3
  • South Side
  • G4
  • G5
  • G11
  • G12
  • G20
  • G41
  • G51



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 1 31 1 5 0 1 0 2 0

Agent Fees

No fees set.
Last updated at 3:36 PM 22/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:36 PM 22/01/2016 by allAgents
Jack Hellier Jack Hellier
Director
49 reviews

About Jack No description set View full profile
Ross Yates Ross Yates
Director
68 reviews

About Ross No description set View full profile
Vita Juneviciute Vita Juneviciute
Property Manager
1 reviews

About Vita No description set View full profile

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