• Staff picture
    Jack
  • Staff picture
    Ross
  • Staff picture
    William Hudson
  • Staff picture
    Vita

Why Yates Hellier?
Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in Glasgow and its surrounding suburbs.

Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation
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Why Yates Hellier?
Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in Glasgow and its surrounding suburbs.

Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation to run seamlessly, helping us to instil strong personal relationships and trust with our clients. We have increased the expectations of landlords and tenants alike by providing an ethical, technically competent and legally compliant service.
Yates Hellier

48 Berkeley Street
Glasgow
City of Glasgow
G3 7DS
0141 248 8726

www.yateshellier.com

Properties for Sale
Properties to Rent

“Experts in Control...”

May 16,2019
Minithumbup
By: 'Willie D & Mrs D'
May 16,2019
0 people found
this helpful
Ross, Jack and all the team at Yates Hellier provide a thoroughly professional service, handling all aspects of our property let with the utmost efficiency. We have complete peace of mind knowing that we have experts in control....
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Comment on agent fees
Competitive rates, the service provides value for money
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“Easy to buy & easy to rent out....”

May 15,2019
Minithumbdown
Ross
Jack
By: 'Calum McMillan'
May 15,2019
0 people found
this helpful
Had been looking for an upmarket quality property to buy as both an investment and with a view to renting out. Was attracted to the quality properties advertised by Yates Hillier and with the unlimited kind assistance of Ross Yates I quickly and easily made ...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes

“Professional!...”

May 15,2019
Minithumbup
William Hudson
By: 'Jonathan'
May 15,2019
0 people found
this helpful
The staff at Yates Hellier were some of the most professional I have worked with. Their attention to detail and their knowledge of the industry is excellent. My apartment was rented out within a week of being on Yates Helliers listings. Couldn't have been easier. ...
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“Friendly and efficient...”

May 15,2019
Minithumbup
Jack
By: 'Elizabeth'
May 15,2019
0 people found
this helpful
I have been very pleased with the friendly and efficient way in whichYates Hellier have worked as my agent. Queries are always promptly answered and attention to detail is exemplary. I would always recommend their services....
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Comment on agent fees
Fees are in line with expectations.
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“Excellent service from a reliable company...”

Apr 18,2019
Minithumbup
By: 'Moira Smith'
Apr 18,2019
0 people found
this helpful
The marketing of my property was first rate achieving a successful sale within 2 weeks. I have found this company to be reliable and efficient and would not hesitate to recommend them....
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Comment on agent fees
This agent's fees represents very good value for money.
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“First class...”

Apr 04,2019
Minithumbup
Ross
William Hudson
By: 'Ross Logan'
Apr 04,2019
1 people found
this helpful
After researching all types of estate agents to sell my city Centre flat I was torn between thinking that the flat will sell itself, to use an online estate agent and save myself four figures- or to use a “proper” estate agent. I decided to ...
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Comment on agent fees
Better value than high street estate agents. The money I paid was covered five fold by the higher sale price they engineered.
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“Personal tailored and responsive service...”

Feb 05,2019
Minithumbup
Jack
Ross
By: 'Neil'
Feb 05,2019
1 people found
this helpful
We have been clients with Yates Hellier for the past 6 months. From the start, we were impressed with the standard of service tailored to our needs. As we were letting for the first time and moving to a different country, we had many questions about ...
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Comment on agent fees
Good value when compared to fees from other agents when considering the level of service received.
Was this helpful? Yes

“Flat Sale...”

Dec 21,2018
Minithumbup
William Hudson
Ross
By: 'Liam MacIntyre'
Dec 21,2018
0 people found
this helpful
This was the first time I used Yates Hellier, from the beginning they stood out for several reasons but primarily my decision was down to the personal contact the salesman, not an assigned viewing agent, was proposing to have with my potential buyers. I could ...
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Comment on agent fees
Very good!
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“Far From Boutique...”

Dec 12,2018
Minithumbdown
By: 'Disappointed Tenant'
Dec 12,2018
0 people found
this helpful
Since moving into my Yates Hellier property I have had nothing but issues with them, they have not maintained the property to a high standard they advertised the property to be in, and numerous issues I have reported have failed to been addressed. They brought ...
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Was this helpful? Yes
By: Yates Hellier
Dec 12, 2018
View all comments (1)
Dear Lewis, We are sorry your feel this way. The issue with the shower switch being stuck in position was reported to us at 1am this morning – (7 hours ago). Upon our office opening this morning, your Property Manager reviewed your maintenance request and instructed our plumber to attend. The issue was found to be inside the shower unit and must have been a coincidence with the timing with our cleaner visiting. The issue has since been repaired, less than 10 hours after your initial cont ...

“Great Agents...”

Oct 22,2018
Minithumbup
Jack
Ross
By: 'Cristian & Rebecca'
Oct 22,2018
0 people found
this helpful
Very professional and competent team. They are currently managing our property in Glasgow and we cannot find a single reason to complain about their services. Thanks Guys....
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Comment on agent fees
in line with the market
Was this helpful? Yes

“Very satisfied with efficient and courteous boutique agent...”

Oct 17,2018
Minithumbup
Ross
Jack
By: 'Mrs K Cooper'
Oct 17,2018
0 people found
this helpful
I recently purchased for buy-to-let a property in Merchant City, Glasgow, marketed by Yates Hellier. On viewing the property, Mr.Yates, a courteous professional with in-depth knowledge of the local property market, readily answered all my questions to my satisfaction. As I was new to ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent Agents...”

Oct 17,2018
Minithumbup
Jack
Ross
By: 'K.Macaskill'
Oct 17,2018
0 people found
this helpful
I've 3 properties I've let out over the last 10 years. My letting agent initially was good but,gradually over the years I was becoming more and more disappointed by his lack of professionalism!! 6 months ago I decided to change and began looking for alternative agents. Reviews ...
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Comment on agent fees
Competitive with other letting agents.
Was this helpful? Yes

“Excellent service...”

Oct 17,2018
Minithumbup
Jack
William Hudson
By: 'Andre Sa'
Oct 17,2018
0 people found
this helpful
Excellent service from all members of staff. Jack was always extremely proactive and kept us informed well all through the letting process. Myself and my wife are enjoying a lot our new flat!! Definitely we recommend Yates Hellier!!!...
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“Great for Landlords...”

Sep 28,2018
Minithumbup
Ross
Jack
By: 'A McIlwraith'
Sep 28,2018
0 people found
this helpful
My Main point of contact was Ross but i have had dealings with Jack and Vita as well. they are all great at their jobs and i cant fault them at all. If your looking for an honest agent in Glasgow i couldnt recommend them ...
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Comment on agent fees
the fees are what you would expect from any agent the difference is they don't add admin fees to everything and if anything is needing done in the property they will consult you on it before spending the rent on repairing anything. they also do great inspections each month. I wish i could say something bad about them but i can't i will be giving them more of my properties to look after to take the pressure off myself and wife
Was this helpful? Yes

“Happy tenants!...”

Sep 18,2018
Minithumbup
William Hudson
Vita
By: 'Katie'
Sep 18,2018
0 people found
this helpful
Myself and my partner have been renting a property from Yates Hellier for 6 months now and they have been great since the very beginning! From welcoming us in and making sure we settled, they are always very prompt and helpful dealing with any queries we ...
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Comment on agent fees
Good
Was this helpful? Yes

“Con artists...”

Sep 07,2018
Minithumbdown
Vita
William Hudson
By: 'Annie'
Sep 07,2018
0 people found
this helpful
I would not recommend dealing with Yates Hellier to anyone. I found them to be unhelpful and money grabbing. They were very unreasonable and instead tried to rinse me for every penny they could. Avoid if possible!!...
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Comment on agent fees
Extortionate
Was this helpful? Yes
By: Yates Hellier
Sep 12, 2018
View all comments (1)
To clarify, this review relates to the tenancy deposit dispute which is still in the adjudication process with Safe Deposit Scotland. No formal outcome has yet been reached as the process takes some time. We are sorry you feel this way, however the evidence collated by our Property Manager from our Photographic inventory, Inspections and Check-out report allowed us to make a clear distinction between the condition of the property at the start and end of the tenancy. Therefore, a claim for dam ...

“Excellent Letting Agent Review...”

Sep 01,2018
Minithumbup
Vita
William Hudson
By: 'Anne K'
Sep 01,2018
0 people found
this helpful
Great service from all members of staff. Always quick replies and they were extremely proactive and kept me informed well all through the process. The online viewing notices were great to have and also the online signing of the contract was great....
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Comment on agent fees
Good - Very reasonable
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“Outstanding...”

Aug 15,2018
Minithumbup
Jack
Ross
By: 'Ruth Hood'
Aug 15,2018
0 people found
this helpful
My husband and I recently sold our property through Yates Hellier and were delighted with the service we received from the team. They kept us well informed throughout the whole process and were always on hand for advice. From the marketing of our property, to ...
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Comment on agent fees
Agents Fees were very competative
Was this helpful? Yes

“best letting office in Glasgow...”

May 19,2018
Minithumbup
Jack
Vita
By: 'Yousef'
May 19,2018
0 people found
this helpful
One of the best letting agents I have ever had Yates Hellier has been my letting agent for over 8 months and : they was very professional in taking care of the property, fast in term of fixing and taking care of issues highly recommend...
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“Murano Street...”

Mar 23,2018
Minithumbup
Jack
Ross
By: 'Elizabeth'
Mar 23,2018
0 people found
this helpful
Would highly recommend Yates Hellier-very professional yet friendly and approachable, always on hand to answer any queries etc. Very smooth process and know what they're doing! Would definitely use again in the future!...
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“Absolutely Wonderful Experience...”

Mar 17,2018
Minithumbup
Jack
Vita
By: 'AE'
Mar 17,2018
0 people found
this helpful
My family moved here from the USA with little understanding of how rentals worked in the UK. Jack worked with us and really helped us get a better understanding of renting in the UK vs. the USA. He was very thorough in our introduction and ...
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Comment on agent fees
We didn't have much experience with fees, so I really cannot comment.
Was this helpful? Yes

“Jack liaised with me re the processing of the tenancy ......”

Feb 01,2018
Minithumbup
Jack
By: 'Happy Tenant'
Feb 01,2018
0 people found
this helpful
Jack liaised with me re the processing of the tenancy agreement and the paperwork was concluded really quickly. All communication was answered same day and anya issues resolved immediately. The end of tenancy process was well handled and all the utility bills etc were finalised ...
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Comment on agent fees
N/A
Was this helpful? Yes

“I simply cannot recommend Ross and Jack at Yates Hellier ......”

Aug 24,2017
Minithumbup
Ross
Jack
By: 'Lindsay'
Aug 24,2017
0 people found
this helpful
I simply cannot recommend Ross and Jack at Yates Hellier highly enough. Their work to assess, photograph and advertise our property was quick & professional which secured us a choice of attractive potential tenants. It was hard for us initially to think about renting out our ...
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Comment on agent fees
Competitive within the market for an absolutely sterling service which I'm sure most other agents couldn't match.
Was this helpful? Yes

“We had the pleasure of letting out our Merchant City ......”

Jul 29,2017
Minithumbup
Ross
Jack
By: 'Jo and Duncan'
Jul 29,2017
0 people found
this helpful
We had the pleasure of letting out our Merchant City flat for 5 years, and then selling it in 2017, via Yates Hellier. They are highly efficient and professional and it was a pleasure to deal with them. They came highly recommended to us, and we would ...
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Comment on agent fees
Good
Was this helpful? Yes

“Yates Hellier have been our letting agents for the last 3 ......”

Jul 25,2017
Minithumbup
Jack
Ross
By: 'Frank'
Jul 25,2017
0 people found
this helpful
Yates Hellier have been our letting agents for the last 3 years. Whilst the experience was always positive throughout our tenancy they were disappointing at the end. Once we had moved out the property, we were hit with a 'professional cleaning bill' along with an extra ...
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Was this helpful? Yes

“When we moved to the UK three years ago, not ......”

Jul 19,2017
Minithumbup
Jack
Ross
By: 'FC West End'
Jul 19,2017
0 people found
this helpful
When we moved to the UK three years ago, not only did we need a property but also advice from an agency in regards to the best area to live. Jack spent a great deal of time with us and eventually found us exactly what ...
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Was this helpful? Yes

“A massive thank you to the team at Yates Hellier ......”

Jul 17,2017
Minithumbup
Ross
By: 'Victoria'
Jul 17,2017
0 people found
this helpful
A massive thank you to the team at Yates Hellier for their support during our new flat purchase in Glasgow. Viewings arranged at our convinience, very professional in negotiation and always at the end of the phone (Ross called atleast once a week to advise ...
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Was this helpful? Yes

“Yates Hellier have completely transformed my opinion of letting & estate ......”

Jul 13,2017
Minithumbup
Jack
Ross
By: 'Henry'
Jul 13,2017
0 people found
this helpful
Yates Hellier have completely transformed my opinion of letting & estate agents. I have an old West End Tenement, which needed work and that I wanted to let. They project managed the refurbishment and then found me a great professional tenant who has been reliable, paid ...
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Comment on agent fees
Very reasonable as they also get a really good rental price compared to other agents
Was this helpful? Yes

“I have used Yates Hellier as property managers for the ......”

Jul 13,2017
Minithumbup
Jack
Ross
By: 'Stuart Bartwicki'
Jul 13,2017
0 people found
this helpful
I have used Yates Hellier as property managers for the past year. They have consistently delivered an above competent service and always act with the upmost level of professionalism. They continually exceed my expectations with regards to their proficiency and level of customer service. I ...
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Comment on agent fees
Fee's match the high level of service provided.
Was this helpful? Yes

“I chose to use Yates-Hellier after reading several online reviews ......”

Jul 12,2017
Minithumbup
Ross
Jack
By: 'Bonnie'
Jul 12,2017
0 people found
this helpful
I chose to use Yates-Hellier after reading several online reviews about them. It's never easy finding an agency you can trust to look after your property, but in the past 4 months, Ross has been nothing short of fantastic. I completely feel that my apartment is ...
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Comment on agent fees
Agent's fees are completely reasonable in my opinion.
Was this helpful? Yes
Areas covered
  • G1
  • City Centre
  • G2
  • West End
  • G3
  • South Side
  • G4
  • G5
  • G11
  • G12
  • G20
  • G41
  • G51



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
60 1 34 3 9 0 1 1 2 0

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 1:49 PM 02/07/2018 by allAgents
Staff picture Jack
(60)

Staff picture Ross
(78)

Staff picture William Hudson
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Staff picture Vita
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