Yates Hellier
4.8/5, 122 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
90% lettings fee satisfaction
Why Yates Hellier?Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in ... show more
Why Yates Hellier?
Yates Hellier is the agency of choice for discerning Landlords and Vendors in the heart of Glasgow . Owned by two qualified surveyors who want to bring a modern approach to Estate Agency and Property Management in Glasgow. We provide residential lettings, sales and property management services in Glasgow and its surrounding suburbs.

Our business model blends traditional values with a touch of 21st century technology. This well balanced combination enables our operation to run seamlessly, helping us to instil strong personal relationships and trust with our clients. We have increased the expectations of landlords and tenants alike by providing an ethical, technically competent and legally compliant service.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £150,000 £327,000
Lettings 97% 90% £330 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 1 40 3 10 0 1 1 2 0
Areas covered
  • City Centre
  • West End
  • South Side
Address

48 Berkeley Street
Glasgow
City of Glasgow
G3 7DS
0141 248 8726

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

Images & Videos

“I have been a private tenant in a property un......”

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Aug 19,2019
Minithumbup
Jack
Vita
By: 'Ian Dewar'
Aug 19,2019
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I have been a private tenant in a property under the management of Yates Hellier since July 2015. I have also been a private rental tenant within Glasgow since arriving in the city in 1999, dealing with numerous Property Management companies, including some who operate nationwide. Yates ...
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“I have found Yates Hellier to be extremely he......”

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Aug 18,2019
Minithumbup
Jack
Vita
By: 'Georgie Buckland'
Aug 18,2019
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I have found Yates Hellier to be extremely helpful throughout my renting experience. They are fast at replying to any enquires or problems we may be having and you are usually always talking to the same member of staff! (Jack and Vita) I feel Comfortable ...
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“Professional...”

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Aug 17,2019
Minithumbup
By: 'Rick Morritt-Davey'
Aug 17,2019
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Very professional, helping us to view properties in Glasgow over the New Year period at very short notice. Good communication, good advice, and quick responses to all our queries since moving here....
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“Outstanding Service...”

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Aug 16,2019
Minithumbup
By: 'Miha Sodja'
Aug 16,2019
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Due to personal circumstances I have moved 8 times in last 6 years and I have never come across with such a reliable and friendly service. They are definitely model service to all other property agencies. Fast communication and very professional attitude. They also provide a platform ...
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“Great agency, every time we contacted them th......”

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Aug 15,2019
Minithumbup
Vita
Jack
By: 'Francisco Malcata'
Aug 15,2019
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Great agency, every time we contacted them they were prompt in giving us advice or solving our problems! We are very happy!...
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“The team at Yates Helier are efficient friend......”

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Aug 06,2019
Minithumbup
By: 'Joyce Fleming'
Aug 06,2019
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The team at Yates Helier are efficient friendly and fast. I'm happy to have signed up with them to manage my rental property. It has given me real peace of mind....
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“Excellent service. Jack and the team helped m......”

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Aug 06,2019
Minithumbup
Jack
Vita
By: 'Craig Heighton'
Aug 06,2019
0 people found
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Excellent service. Jack and the team helped me move from another Agent that constantly disappointed me. They took time with me, listened to all my grumblings about the other agent and really seemed to take it all onboard. The team worked with me to get ...
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“Yates Hellier are an excellent letting agency......”

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Aug 02,2019
Minithumbup
Vita
By: 'Andrew Lennon'
Aug 02,2019
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Yates Hellier are an excellent letting agency. They were very helpful in making sure we got settled in well, and any issues or problems we had with the flat, they responded to the email right away and arranged a fix immediately. We are extremely happy ...
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“Yates and Hellier.. simply the best!...”

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Aug 01,2019
Minithumbup
Jack
Ross
By: 'Ryan Edwards'
Aug 01,2019
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Yates and Hellier - Jack and Ross are the best Property Managers out there. They are very professional, reliable and completely trustworthy. I would highly recommend to become tenants with them, buy with them, and/or become a landlord. I've dealt with alot of estate ...
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“Outstanding Service...”

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Jun 04,2019
Minithumbup
Ross
Jack
By: 'Kerr'
Jun 04,2019
0 people found
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Yates Hellier Client Testimonial Myself and my partner have used Yates Hellier for several years both to sell and to rent properties as private landlords; our experiences have always been absolutely first class. Having used other property companies in the past, Yates Hellier have been ...
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Comment on agent fees
Agent fees were spot-on and worth every penny for the level of service provided.
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“Fantastic Result...”

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May 31,2019
Minithumbup
Ross
By: 'Heather Fothergill'
May 31,2019
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I used Yates Hellier to sell my West End home earlier this year. I appointed them to handle the sale as I had received recommendations from two separate people who had used them previously - they had also just sold a property on the adjacent ...
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“Landlord review...”

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May 22,2019
Minithumbup
Vita
By: 'Glasgow Landlord'
May 22,2019
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I have only recently moved over to Yates Hellier in the last six months or so, but I'm glad I have done so. From day one, I have been very impressed with the professional service they have provided for both me and my tenants. I ...
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“Experts in Control...”

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May 16,2019
Minithumbup
By: 'Willie D & Mrs D'
May 16,2019
0 people found
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Ross, Jack and all the team at Yates Hellier provide a thoroughly professional service, handling all aspects of our property let with the utmost efficiency. We have complete peace of mind knowing that we have experts in control....
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Comment on agent fees
Competitive rates, the service provides value for money
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“Easy to buy & easy to rent out....”

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May 15,2019
Minithumbdown
Ross
Jack
By: 'Calum McMillan'
May 15,2019
0 people found
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Had been looking for an upmarket quality property to buy as both an investment and with a view to renting out. Was attracted to the quality properties advertised by Yates Hillier and with the unlimited kind assistance of Ross Yates I quickly and easily made ...
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Comment on agent fees
Fair and reasonable
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“Professional!...”

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May 15,2019
Minithumbup
William Hudson
By: 'Jonathan'
May 15,2019
0 people found
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The staff at Yates Hellier were some of the most professional I have worked with. Their attention to detail and their knowledge of the industry is excellent. My apartment was rented out within a week of being on Yates Helliers listings. Couldn't have been easier. ...
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“Friendly and efficient...”

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May 15,2019
Minithumbup
Jack
By: 'Elizabeth'
May 15,2019
0 people found
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I have been very pleased with the friendly and efficient way in whichYates Hellier have worked as my agent. Queries are always promptly answered and attention to detail is exemplary. I would always recommend their services....
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Comment on agent fees
Fees are in line with expectations.
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“Excellent service from a reliable company...”

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Apr 18,2019
Minithumbup
Ross
William Hudson
By: 'Moira Smith'
Apr 18,2019
0 people found
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The marketing of my property was first rate achieving a successful sale within 2 weeks. I have found this company to be reliable and efficient and would not hesitate to recommend them....
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Comment on agent fees
This agent's fees represents very good value for money.
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“First class...”

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Apr 04,2019
Minithumbup
Ross
William Hudson
By: 'Ross Logan'
Apr 04,2019
1 people found
this helpful
After researching all types of estate agents to sell my city Centre flat I was torn between thinking that the flat will sell itself, to use an online estate agent and save myself four figures- or to use a “proper” estate agent. I decided to ...
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Comment on agent fees
Better value than high street estate agents. The money I paid was covered five fold by the higher sale price they engineered.
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“Personal tailored and responsive service...”

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Feb 05,2019
Minithumbup
Jack
Ross
By: 'Neil'
Feb 05,2019
1 people found
this helpful
We have been clients with Yates Hellier for the past 6 months. From the start, we were impressed with the standard of service tailored to our needs. As we were letting for the first time and moving to a different country, we had many questions about ...
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Comment on agent fees
Good value when compared to fees from other agents when considering the level of service received.
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“Flat Sale...”

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Dec 21,2018
Minithumbup
William Hudson
Ross
By: 'Liam MacIntyre'
Dec 21,2018
0 people found
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This was the first time I used Yates Hellier, from the beginning they stood out for several reasons but primarily my decision was down to the personal contact the salesman, not an assigned viewing agent, was proposing to have with my potential buyers. I could ...
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Comment on agent fees
Very good!
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“Far From Boutique...”

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Dec 12,2018
Minithumbdown
By: 'Disappointed Tenant'
Dec 12,2018
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Since moving into my Yates Hellier property I have had nothing but issues with them, they have not maintained the property to a high standard they advertised the property to be in, and numerous issues I have reported have failed to been addressed. They brought ...
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By: Yates Hellier
Dec 12, 2018
View all comments (1)
Dear Lewis, We are sorry your feel this way. The issue with the shower switch being stuck in position was reported to us at 1am this morning – (7 hours ago). Upon our office opening this morning, your Property Manager reviewed your maintenance request and instructed our plumber to attend. The issue was found to be inside the shower unit and must have been a coincidence with the timing with our cleaner visiting. The issue has since been repaired, less than 10 hours after your initial cont ...

“Great Agents...”

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Oct 22,2018
Minithumbup
Jack
Ross
By: 'Cristian & Rebecca'
Oct 22,2018
0 people found
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Very professional and competent team. They are currently managing our property in Glasgow and we cannot find a single reason to complain about their services. Thanks Guys....
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Comment on agent fees
in line with the market
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“Very satisfied with efficient and courteous boutique agent...”

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Oct 17,2018
Minithumbup
Ross
Jack
By: 'Mrs K Cooper'
Oct 17,2018
0 people found
this helpful
I recently purchased for buy-to-let a property in Merchant City, Glasgow, marketed by Yates Hellier. On viewing the property, Mr.Yates, a courteous professional with in-depth knowledge of the local property market, readily answered all my questions to my satisfaction. As I was new to ...
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Comment on agent fees
Reasonable
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“Excellent Agents...”

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Oct 17,2018
Minithumbup
Jack
Ross
By: 'K.Macaskill'
Oct 17,2018
0 people found
this helpful
I've 3 properties I've let out over the last 10 years. My letting agent initially was good but,gradually over the years I was becoming more and more disappointed by his lack of professionalism!! 6 months ago I decided to change and began looking for alternative agents. Reviews ...
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Comment on agent fees
Competitive with other letting agents.
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“Excellent service...”

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Oct 17,2018
Minithumbup
Jack
William Hudson
By: 'Andre Sa'
Oct 17,2018
0 people found
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Excellent service from all members of staff. Jack was always extremely proactive and kept us informed well all through the letting process. Myself and my wife are enjoying a lot our new flat!! Definitely we recommend Yates Hellier!!!...
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“Great for Landlords...”

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Sep 28,2018
Minithumbup
Ross
Jack
By: 'A McIlwraith'
Sep 28,2018
0 people found
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My Main point of contact was Ross but i have had dealings with Jack and Vita as well. they are all great at their jobs and i cant fault them at all. If your looking for an honest agent in Glasgow i couldnt recommend them ...
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Comment on agent fees
the fees are what you would expect from any agent the difference is they don't add admin fees to everything and if anything is needing done in the property they will consult you on it before spending the rent on repairing anything. they also do great inspections each month. I wish i could say something bad about them but i can't i will be giving them more of my properties to look after to take the pressure off myself and wife
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“Happy tenants!...”

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Sep 18,2018
Minithumbup
William Hudson
Vita
By: 'Katie'
Sep 18,2018
0 people found
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Myself and my partner have been renting a property from Yates Hellier for 6 months now and they have been great since the very beginning! From welcoming us in and making sure we settled, they are always very prompt and helpful dealing with any queries we ...
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Comment on agent fees
Good
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“Con artists...”

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Sep 07,2018
Minithumbdown
Vita
William Hudson
By: 'Annie'
Sep 07,2018
0 people found
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I would not recommend dealing with Yates Hellier to anyone. I found them to be unhelpful and money grabbing. They were very unreasonable and instead tried to rinse me for every penny they could. Avoid if possible!!...
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Comment on agent fees
Extortionate
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By: Yates Hellier
Sep 12, 2018
View all comments (1)
To clarify, this review relates to the tenancy deposit dispute which is still in the adjudication process with Safe Deposit Scotland. No formal outcome has yet been reached as the process takes some time. We are sorry you feel this way, however the evidence collated by our Property Manager from our Photographic inventory, Inspections and Check-out report allowed us to make a clear distinction between the condition of the property at the start and end of the tenancy. Therefore, a claim for dam ...

“Excellent Letting Agent Review...”

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Sep 01,2018
Minithumbup
Vita
William Hudson
By: 'Anne K'
Sep 01,2018
0 people found
this helpful
Great service from all members of staff. Always quick replies and they were extremely proactive and kept me informed well all through the process. The online viewing notices were great to have and also the online signing of the contract was great....
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Comment on agent fees
Good - Very reasonable
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“Outstanding...”

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Aug 15,2018
Minithumbup
Jack
Ross
By: 'Ruth Hood'
Aug 15,2018
0 people found
this helpful
My husband and I recently sold our property through Yates Hellier and were delighted with the service we received from the team. They kept us well informed throughout the whole process and were always on hand for advice. From the marketing of our property, to ...
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Comment on agent fees
Agents Fees were very competative
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Staff picture Jack
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Staff picture Ross
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Staff picture William Hudson
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Staff picture Vita
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 1:49 PM 02/07/2018 by allAgents

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Glasgow, G3


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