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No description available.

2 Timberwharf Road
London
Greater London
N16 6DB
0208 211 1550

 
Website not available

Properties for sale
Properties for rent
Nov 13,2016
Minithumbdown
By:
Nov 13,2016
0 people found
this helpful
Building has been managed by them for many years and they are absolutely terrible. They never get back to your emails or calls even when its an emergency, and ask for absurd management fees. Not even sure whether that money goes to a cleaning service because the place is always in a bad state. The tenants asked for a better mailing system, they put cardboard paper filing boxes on the floor in the corridor....
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Comment on agent fees
Extortionate
Was this helpful? Yes
Nov 07,2016
Minithumbdown
By:
Nov 07,2016
1 people found
this helpful
After reading the reviews from other tenants. I am now in a predicament with the having a flat managed by this company. I wonder why no one has challenged the company via legal route and made a formal complaint. All the complaints that have been made are genuine as I also find this company do not return calls or emails. They refuse to investigate structural damages and I can see the building falling into disrepair. They should of been reviewed before been given the opportunity to buy the free...
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Oct 10,2016
Minithumbdown
By:
Oct 10,2016
2 people found
this helpful
A disgrace and don't even know why they are managing agents. They don't even respond acknowledge any emails or phone calls. They have let the building run down while still extorting management fees and charging huge fees for their management! They should not be in this business here merely to make money and not help residents!...
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Comment on agent fees
Extortionate - stay away
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Aug 25,2016
Minithumbdown
By:
Aug 25,2016
3 people found
this helpful
*They have allowed our building to fall into a horrible state and rarely follow up on the issues that need resolving. They are never proactive. They often charge for things that should never have been incurred (e.g. a maintenance of a dummy CCTV system!). The main person is also very aggressive and rude if you make any kind of complaint to them. I would keep well away from these people....
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Aug 23,2016
Minithumbdown
By:
Aug 23,2016
2 people found
this helpful
They are nothing short of incompetent. I'm severely frustrated with them today, as we have had a visit from them, during the day whilst everyone is out to assess parking issues, whilst the car park is nigh on empty. Now we are facing parking fines and double yellow lines where 8 people from our block park as there isn't enough room in the car park. The cleaners that they pay to come round do a piss poor job. Bin compound is always a mess. There's litter everywhere. The staff never know what'...
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Comment on agent fees
Really bad!
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Aug 09,2016
Minithumbdown
By:
Aug 09,2016
6 people found
this helpful
Their in building concierge are some of the most feckless and downright rude concierge I have ever encountered. Allowing people in buildinging without checking credentials. Hiding problems in the swimming pool to avoid issues that need to get resolved. At times are openly thuggish towards residents. Harassing them. I have personally seen them bullying/ordering residents about. There is only one semi professional concierge. The rest seem completely uninterested in doing their job....
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Apr 03,2016
Minithumbdown
By:
Apr 03,2016
10 people found
this helpful
Well, where do you start with what I call 'WHY OH WHY MANAGEMENT'? They are quite frankly the most pathetic, lazy, incompetent bunch ,* I have ever had the misfortune of knowing in over 20 years. The building may as well be ran by Kermit & the whole Muppet gang as I'm sure you would get a better service than these clowns. The flats are falling apart & they do nothing to repair. them Our lifts here are the 7th WORST in the whole of London for the second year running as quoted by th...
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Comment on agent fees
**BAD** Extortionate fees for you to be safe in the knowledge that 'Why Oh Why Management' will do absolutely nothing to maintain any of their properties. They also have an energy company that no one has heard of (Clever Energy), who charge you the earth for nothing.
Was this helpful? Yes
Jun 21,2015
Minithumbup
By:
Jun 21,2015
2 people found
this helpful
After my initial research on Management Company and negative reviews left on this web site I was terrified investing my money as well as comfort to live in development managed by Y&Y Management. However, I am now in apartment that's looked after by Y&Y Management. People are right saying that company is unable to pick up phone calls, however if you can be bothered to email and have patience to wait Y&Y Management will respond efficiently and professionally in writing to you. You can ...
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Jan 26,2015
Minithumbdown
By:
Jan 26,2015
7 people found
this helpful
These characters are complete cowboys. They are linked to Avon Estates who are masters at doing absolutely nothing for extortionate service charges. The worst aspect of both companies is their ability to persist in doing nothing and hence the insurance becomes void through lack of maintenance and then the tenants are presented with bills for repairs that are due solely to the complete failure of either company to do anything. Avoid these people at all costs...
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What agent could do to change your mind?
Fees are extortionate and keep rising whilst ABSOLUTELY nothing is done to maintain or clean the property
Comment on agent fees
Fees are extortionate and keep rising whilst ABSOLUTELY nothing is done to maintain or clean the property
Was this helpful? Yes
Oct 21,2014
Minithumbdown
By:
Oct 21,2014
3 people found
this helpful
The building isn't well maintained even though the service charges are very high. Can never reach anyone on the phone. Terrible property management. Definitely do not recommend....
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What agent could do to change your mind?
Answer the phone instead of leaving a message on the answering machine telling customers to email and we will get back to you in due course. Maintain the building...clean the windows, sweep the outside, hoover the halls, or don\'t charge such high maintenance charges.
Was this helpful? Yes
Aug 12,2014
Minithumbup
By:
Aug 12,2014
2 people found
this helpful
excellent service, did exactly what they said they would,..had many buildings with other agents in the past and these guys are great...
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Aug 01,2014
Minithumbdown
By:
Aug 01,2014
6 people found
this helpful
This man is a massive liar. He promise you so many things are going to be improved, he even puts them in the contract and then he just ignores your calls and messages and leaves you to live in a dump flat, with a disgusting entrance and the address is no even registered. I just wasted so much money to live in a horrible place....
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What agent could do to change your mind?
Talking to us with the truth, not ignoring us and fixing things
Was this helpful? Yes
Jan 27,2014
Minithumbdown
By:
Jan 27,2014
7 people found
this helpful
Watch out for these guys. They have charged us £700/year service charge and rent for the last 3 years yet the building is in terrible state. Furthermore when we knocked down an internal wall they charged £400 + vat to inspect it and £800 + VAT for a legal letter. Essentially that was extortion as nothing can justify £400 + VAT for a 20 minute visit to inspect the works? I\'d stay well clear, particularly of a guy named Chris Worth who has to be the odious crook I\'ve ever...
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What agent could do to change your mind?
Just been more honest and fair in their dealings and delivered a service for the value they charge.
Was this helpful? Yes
Jun 01,2013
Minithumbdown
By:
Jun 01,2013
9 people found
this helpful
Our building is in a terrible state. There are many areas where Y&Y are causing stress to leaseholders. They have been proven to demand unreasonable administration charges. (Google them) They are unhelpful and often very rude. Discussing matters in a professional manner seems beyond them. I am happy a site like this exists because it might help us find our next Managing Agent!...
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What agent could do to change your mind?
Y&Y need to be more open and professional. Following the RICS code would be a start.
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Jan 18,2013
Minithumbdown
By:
Jan 18,2013
8 people found
this helpful
Although Y & Y have been better than our previous managing agents (they were really terrible) they still fall short of the mark. In the last five years they have squeezed our situation (and indeed the conditions of our lease) to fit into their way of working rather than managing our flat in a way that is appropriate for our lease. As a result they have invoiced us for amounts we are not due to pay, failed to provide meaningful paperwork, and made many basic errors. We are all charged o...
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What agent could do to change your mind?
Been more efficient and taken the time to apply the conditions of our leases, rather than try to make us fit their standard way of working. Also they could supply better documents, they use a standard computer system but use it less efficiently than some other agents.
Was this helpful? Yes
By: Cajun
Feb 15, 2014
View all comments (3)
Y & Y Management Ltd, particularly Joseph Gurvits, are well-known and notorious for their spurious dealings with leaseholders. Would suggest you review the Carlex and Leasehold Knowledge Partnership for further info (google the web site addresses). As a member of ARMA they have to abide by certain code so look at the ARMA website also and the complaints process. Furthermore you can look at the Lease Advisory Website for a list of leasehold tribunal decisions involving these people. Stay ....
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