X1 Lettings
3.9/5, 130 reviews
73% recommended
74% lettings valuation accuracy
76% lettings fee satisfaction
Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 74% 76% £360 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 5 58 29 0 0 1 0 5 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Very professional and understanding! Difficul......”

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Apr 03,2020
Minithumbup
By: 'ASHWAQ ALMUDHAF'
Apr 03,2020
0 people found
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Very professional and understanding! Difficult times are a true test of character! I am always updated about my property and receive quick replies to my emails....
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“David senior is serving as the agent for my u......”

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Apr 02,2020
Minithumbup
David
By: 'Ghassan Abass'
Apr 02,2020
0 people found
this helpful
David senior is serving as the agent for my unit at X1 The Campus. David is undoubtedly the best agent that I have worked with, and I have worked with many in the Middle East, UK and Canada. He is responsive, polite and always willing ...
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“Appreciate Jack Wellings for helping us in ti......”

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Apr 02,2020
Minithumbup
By: 'Naveen Kumar Veerakyathappa'
Apr 02,2020
0 people found
this helpful
Appreciate Jack Wellings for helping us in time, answering all queries genuinely and supporting us. Shifting to the new apartment was really smooth....
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“I would like to thank Amy Mossop...”

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Apr 01,2020
Minithumbup
Amy
By: 'Naif'
Apr 01,2020
0 people found
this helpful
I would like to thank you for the good cooperation and your guiding messages and, I would say thanks to Amy mossop for efforts and awareness...
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“Professional, efficient and helpful...”

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Mar 31,2020
Minithumbup
Amy
By: 'vilja.wheatcroft'
Mar 31,2020
0 people found
this helpful
One of the best aspects about my agent, Amy Mossop from X1 is the courteous, helpful, and professionalism she brings to the job. Even through the current crisis and working remotely, Amy and the X1 team continued their professional service uninterrupted and efficiently processed new ...
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“These are extraordinary times which give rise......”

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Mar 31,2020
Minithumbup
Amy
By: 'M Mishon'
Mar 31,2020
0 people found
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These are extraordinary times which give rise to extraordinary actions and X1 are rising to the numerous challenges that this market is generating. Even whilst working remotely, our x1 managers are trying to manage the expectations of landlords alongside the anxieties and resources of tenants ...
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By: Jaimie
Mar 31, 2020
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Thank you so much for your feedback. It is so important, especially during strange times like these. ...

“Jason was so kind, thoughtful, and supportive......”

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Mar 30,2020
Minithumbup
By: 'Millie D'Arcangelo'
Mar 30,2020
0 people found
this helpful
Jason was so kind, thoughtful, and supportive through my application process. Because of COVID-19, I could not do my viewing on site, so in order to solve this, he sent me pictures and videos of the flats via WhatsApp. As a consequence, I could easily ...
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“In the outbreak of virus, this creates worrie......”

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Mar 30,2020
Minithumbup
By: 'Bee'
Mar 30,2020
0 people found
this helpful
In the outbreak of virus, this creates worries for the tenants and landlords. I highly appreciate the prompt assistance of Harry in relaying the message and update. A great job 👍🏼...
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“Fantastic Communication - Reassured Landlord...”

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Mar 25,2020
Minithumbup
By: 'Tom Blears'
Mar 25,2020
0 people found
this helpful
With the ongoing Covid-19 outbreak, I wanted to take the time to thank X1 for everything over the last week in managing my property in Manchester. Communication has been excellent and I feel constantly reassured/up to date with where I stand as a landlord. ...
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By: Jaimie Crowther
Mar 25, 2020
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Thank you so much for this feedback. We will keep this communication up throughout this uncertain time. Have a wonderful day! ...

“I'm a landlord who has invested in several bu......”

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Mar 25,2020
Minithumbup
Harry
By: 'Ashley S'
Mar 25,2020
0 people found
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I'm a landlord who has invested in several buy-to-let properties that I wish to be tenanted as much as possible, at reasonable market rates, with as little hassle as possible - allowing me to get on with my day job and only be alerted in ...
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“Amateur and Unresponsive Company...”

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Mar 19,2020
Minithumbdown
By: 'James Guild'
Mar 19,2020
1 people found
this helpful
We own an apartment in X1 Tower which is supposed to be managed by X1 Lettings. Currently we have a tenant who is under paying and missing payments irrespective of the rental contract. X1 lettings does nothing about pursuing the debt other than phone calls ...
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“Gemma Cozens is a superstar...”

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Mar 18,2020
Minithumbup
By: 'Andrew'
Mar 18,2020
0 people found
this helpful
Gemma Cozens has recently taken over as our account manager, and I can honestly say I’ve never come across an account manager with such AMAZING customer service. In the few dealings I’ve had with her she’s been incredibly helpful and quick to ...
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“Manchester's worst management and Lettings ag......”

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Mar 16,2020
Minithumbdown
By: 'Sandy'
Mar 16,2020
2 people found
this helpful
Manchester's worst management and Lettings agency. They are plagued with bad management practices, untrained staff and a total lack of competence when it comes to resolving problems. They whole lot of them need to be sent on comprehensive customer service training. They're more interested in ***...
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“Excellent...”

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Mar 12,2020
Minithumbup
By: 'Adele'
Mar 12,2020
0 people found
this helpful
I've recently moved into a flat managed by X1 Lettings. Gemma has been absolutely fab throughout - super lovely, efficiently replying to emails and answering all my questions. This is definitely the smoothest house move I've had - everything was sorted nicely in advance and ...
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“Jason Kelly was extremely helpful, he made th......”

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Mar 10,2020
Minithumbup
By: 'Daniella Gonzalez-Green'
Mar 10,2020
0 people found
this helpful
Jason Kelly was extremely helpful, he made the initial application process run extremely smoothly and I am happy with the service he provided....
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“X1 Team is professional and very co-operative......”

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Mar 06,2020
Minithumbup
By: 'Raj Pakalapati'
Mar 06,2020
0 people found
this helpful
X1 Team is professional and very co-operative. Special mentions for Gemma Cozens, she is professional and friendly. We as Tenants getting the outstanding prompt service from her Since the day 1. An example is we had a massive electricity bill which we believed is wrong. We ...
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“Everything went smoothly, well and quickly.E......”

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Mar 06,2020
Minithumbup
By: 'Arturas Moliusis'
Mar 06,2020
0 people found
this helpful
Everything went smoothly, well and quickly. Everything was explained about keys, sorting waste, etc. Electricity, water and other tax assistance was provided. Gemma was nice and friendly....
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“The tour was super master explained to all of......”

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Mar 03,2020
Minithumbup
By: 'Jan Lancaric'
Mar 03,2020
0 people found
this helpful
The tour was super master explained to all of us by checking and was very enjoyable. Thank you very much...
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“Always excellent service from X1 Aire, alway......”

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Feb 24,2020
Minithumbup
Dennika
By: 'Lisa Hudson'
Feb 24,2020
1 people found
this helpful
Always excellent service from X1 Aire, always helpful and understanding and a quick response always, pleasure dealing with as always...
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“People from X1 Lettings were very helpful and......”

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Feb 18,2020
Minithumbup
By: 'Ioanna Maria Pateli'
Feb 18,2020
0 people found
this helpful
People from X1 Lettings were very helpful and organised. Even though I did not booked the flat they showed me, I had a very good experience with them....
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“I would love to leave feedback on X1 Liverpoo......”

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Feb 17,2020
Minithumbup
By: 'Hayley Crane'
Feb 17,2020
0 people found
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I would love to leave feedback on X1 Liverpool for picking me from their lucky dip draw and in return, winning a fantastic opportunity to go to Prague for 2 nights! Absolutely amazing and because I re-booked my room early, for the following year, I was ...
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“Thanks for a smooth tenancy...”

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Jan 05,2020
Minithumbup
By: 'Moritz Pieper'
Jan 05,2020
0 people found
this helpful
During our one-year tenancy with X1, Harry Sheehan was a very responsive and helpful point of contact. Efficient, hands-on, and always very professional....
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“Excellent apartment in the X1 Tower....”

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Nov 27,2019
Minithumbup
By: 'Steve Zhou'
Nov 27,2019
0 people found
this helpful
Excellent apartment in the X1 Tower. The apartment is very built very high specs and fitted with modern needs, such as electric kitchen and a plenty of sockets. Not to forget the fantastic views. There are only minor improvements to be made such as the ...
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“Accommodation viewing...”

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Nov 20,2019
Minithumbup
By: 'Ismat Djima'
Nov 20,2019
0 people found
this helpful
Friendly, approachable and very helpful. Explained how everything works very well and gave a great tour of the building. The accommodation was also very nice....
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“As a landlord I would steer well clear of X1 ......”

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Nov 18,2019
Minithumbdown
By: 'Robert Torrance'
Nov 18,2019
0 people found
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As a landlord I would steer well clear of X1 lettings. They had my property for several months but couldn't find a single tenant. Then they dropped my property (prime location near the new Royal Liverpool University Hospital) without any warning (not a single day). ...
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“Jason was extremely informative about the two......”

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Nov 13,2019
Minithumbup
By: 'Dorothy'
Nov 13,2019
0 people found
this helpful
Jason was extremely informative about the two X1 accommodations we visited today, it was super helpful when he told us some pros and cons between the two to help us decide which accommodation was more suitable. He was also very willing to answer all our ...
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“I have had my property manager Harry Sheehan ......”

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Oct 23,2019
Minithumbup
By: 'john giblin'
Oct 23,2019
0 people found
this helpful
I have had my property manager Harry Sheehan act as a very proactive, willing and on the ball representative for X1. Professional, thorough and responsive character....
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“X1 town hall Review Georgia...”

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Oct 10,2019
Minithumbup
By: 'Georgia Parker'
Oct 10,2019
0 people found
this helpful
Great service with Lauren from day 1.. this was my first time ever renting a property and I was moving from Newcastle to Manchester. Lauren was great all the way through and would keep in constant contact with me. Even with minor issues such as fob ...
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“Encountered a problem, and Harry was very hel......”

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Oct 09,2019
Minithumbup
By: 'Nad'
Oct 09,2019
0 people found
this helpful
Encountered a problem, and Harry was very helpful and professional in helping me resolve it. Thank you very much Harry!...
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“Over the last 6 months of horrendous customer......”

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Oct 09,2019
Minithumbdown
Lorna
By: 'Hayley'
Oct 09,2019
1 people found
this helpful
Over the last 6 months of horrendous customer service, lack of urgency and terrible management, I would not recommend putting your money into this terrible agency, after endless issues from not having a mattress on our bed, to not being cleaned when we moved in, to ...
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 1:40 PM by Jaimie

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 08/03/2019 by allAgents

Awards won by X1 Lettings

Individual Branch Awards

Salford, M5

Liverpool, L1


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X1 Lettings