X1 Lettings
4.3/5, 257 reviews
82% recommended
87% lettings valuation accuracy
85% lettings fee satisfaction
Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 87% 85% £340 £1,875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
80 6 115 37 0 0 2 0 15 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“X1 have let numerous apartments we manage in ......”

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Oct 20,2020
Minithumbup
By: 'North House Property Management Limited'
Oct 20,2020
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X1 have let numerous apartments we manage in North House in Liverpool City Centre. The service has been great, Abby always responds quickly and resolved any queries / issues we had promptly. Would recommend X1 to any landlord / housing association who need help finding new tenants!...
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“I would like to say how professional and help......”

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Oct 19,2020
Minithumbup
By: 'Jacalyn'
Oct 19,2020
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I would like to say how professional and helpful Ali has been in answering many of questions and resolving any queries that I have recently had....
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By: X1
Oct 21, 2020
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Thank you for this review :) ...

“Abby has been very helpful over the last few ......”

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Oct 19,2020
Minithumbup
By: 'Ky Summers'
Oct 19,2020
0 people found
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Abby has been very helpful over the last few months as my wife and i have been helping my mother in law to manage her flat, Abby has responded quickly to quries...
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“Sarah is a very helpful account manager and o......”

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Oct 15,2020
Minithumbup
Sarah
By: 'Saurabh'
Oct 15,2020
0 people found
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Sarah is a very helpful account manager and offers her services in best possible way. She has been handling my property from almost last 2 years and I am very satisfied. She is a very professional person and clear in communication. Thanks!...
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By: X1
Oct 16, 2020
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Thank you for this review, really appreciate it. Thanks, X1 ...

“X1 Lettings! They're GREAT....”

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Oct 12,2020
Minithumbup
By: 'Oliver Hamilton'
Oct 12,2020
0 people found
this helpful
I have been primarily dealing with Frankie and Georgia at X1 Lettings, and I have found them both to be highly professional, informative and friendly. They are both very responsive on emails, which is great considering I have been asking a lot of questions, and ...
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By: X1
Oct 12, 2020
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Thank you for this review! I will feed it back to Frankie and Georgia. Have a lovely day x ...

“Some really good people, but weaknesses in wi......”

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Oct 10,2020
Minithumbup
By: 'David T'
Oct 10,2020
0 people found
this helpful
Some really good people, but weaknesses in wider delivery. Review mainly reflects the most recent 18 months of interaction between myself and X1. The rating level could have been close to 5 *’s had the rest of the X1 business performed with same helpful and persevering commitment ...
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By: X1
Oct 12, 2020
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Hi David, thank you for this feedback, it's really helpful and I will relay it back to the wider team. Thanks, X1 ...

“Dennika has been a pleasure to deal with ever......”

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Sep 23,2020
Minithumbup
Dennika
By: 'Derek Jones'
Sep 23,2020
0 people found
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Dennika has been a pleasure to deal with ever since I started letting out the flat. She's professional, friendly and helpful... what more could anyone ask?...
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“I have frequent contact with Ali regarding the letting of ......”

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Sep 22,2020
Minithumbup
By: 'Graham Tanker'
Sep 22,2020
0 people found
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I have frequent contact with Ali regarding the letting of my property.He is very professional and personal ,where all matters ,and concerns ,are easily discussed.His insight is very helpful and I look forward to our continued liaison....
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Comment on agent fees
good
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“Thanks Harry and the team from my heart .You......”

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Sep 15,2020
Minithumbup
Harry
By: 'Fatima'
Sep 15,2020
0 people found
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Thanks Harry and the team from my heart . You always very helpful and kind. In any issue you are always there to sort it. Really appreciated your help for the day when the power been cut from my apartment....
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By: X1
Sep 16, 2020
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Thanks so much Fatima! We really appreciate your feedback. ...

“The staff of x1 management are doing a good j......”

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Sep 14,2020
Minithumbdown
Amy
By: 'Gihan Youssef'
Sep 14,2020
0 people found
this helpful
The staff of x1 management are doing a good job so far with the online business. They reply to our quieries soon enough and business is going well. Gihan Youssef Assets Director Nadco Tradind(NTC) Corporation...
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“Both the agents that have helped me in rentin......”

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Sep 14,2020
Minithumbup
By: 'FJ'
Sep 14,2020
0 people found
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Both the agents that have helped me in renting out my property have maintained excellent communication with timely, dedicated and personalised responses to my queries and have been easy to contact....
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By: X1
Sep 14, 2020
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Thanks so much for this feedback, really appreciate it! ...

“Rob was very informative and helpful, knew a ......”

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Sep 11,2020
Minithumbup
By: 'Sophie Daulby'
Sep 11,2020
0 people found
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Rob was very informative and helpful, knew a lot of information about the buildings and accommodating to what we needed....
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“Sarah is mindful to customers needs...”

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Sep 10,2020
Minithumbup
Sarah
By: 'Peter Chow'
Sep 10,2020
0 people found
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Sarah is mindful to customers needs. I must thank her for her help in dealing with HMRC. She is really professional....
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By: X1
Sep 14, 2020
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Thanks so much for your feedback! ...

“Whilst my time in the X1 Terrace L8 5RB, I wa......”

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Sep 09,2020
Minithumbup
By: 'George Thomas'
Sep 09,2020
0 people found
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Whilst my time in the X1 Terrace L8 5RB, I was in touch with Samantha Scott and Abby Jones. Both were very reliant with fast response times. Both brilliant agents; always there with a helping hand. Thank You Both! George Thomas...
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By: X1
Sep 09, 2020
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Thank you for this lovely review! ...

“Really helpful and could answer all the quest......”

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Sep 04,2020
Minithumbdown
By: 'Paul Griffiths'
Sep 04,2020
0 people found
this helpful
Really helpful and could answer all the questions I had. Very professional and polite. Showed a variety of types of available apartments....
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“I would not recommend staying with X1 letting......”

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Sep 02,2020
Minithumbdown
By: 'Alice Collins'
Sep 02,2020
0 people found
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I would not recommend staying with X1 lettings. I stayed in x1 Arndale house in Liverpool for 2 years and it was problem after problem. All they care about is taking your money and not sorting any problems that occur in the flat. My emails got ...
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“David is a fantastic Manager and is very thor......”

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Aug 31,2020
Minithumbup
David
By: 'Addal Singh'
Aug 31,2020
0 people found
this helpful
David is a fantastic Manager and is very thorough with his work, excellent communication and keeps me using X1 as he delivers a super service. Thank you David and Team...
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By: X1
Sep 02, 2020
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Thank you so much for this review. Hope you have a lovely day. ...

“I wanted to thank Sarah Webster for all of he......”

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Aug 31,2020
Minithumbup
Sarah
By: 'Ash'
Aug 31,2020
0 people found
this helpful
I wanted to thank Sarah Webster for all of her help in securing a tenancy at X1 The Plaza. She has been extremely professional and very efficient. She made sure the whole process ran extremely smoothly and responded to any queries very quickly. This is ...
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“David has been nothing but helpful...”

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Aug 29,2020
Minithumbup
By: 'Oliver Jones'
Aug 29,2020
0 people found
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David has been nothing but helpful whilst he has been managing my property. Thank you for always looking after my best interests and protecting my investment....
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“Such a professional employee with sufficient ......”

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Aug 26,2020
Minithumbdown
By: 'Abdul'
Aug 26,2020
0 people found
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Such a professional employee with sufficient information and good timing and responding. It was clear information way better than the one before with same company...
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“Moving Flat...”

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Aug 25,2020
Minithumbup
Dennika
By: 'shanade'
Aug 25,2020
0 people found
this helpful
Helped me move into my new property even took a late night call when I couldn't work the central heating correctly. Thanks so much Denika...
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“Always responsive and professional...”

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Aug 23,2020
Minithumbup
By: 'Ciaran Doherty'
Aug 23,2020
0 people found
this helpful
X1 have an informative newsletter and are always responsive to any questions. They are a joy to work with. As expected, they take a weight off your shoulders by executing their job professionally. Thank you....
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“Great communication and lettings advice...”

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Aug 19,2020
Minithumbup
By: 'Luke Negal'
Aug 19,2020
0 people found
this helpful
Ali was attentive throughout the process, always kept me up to date with how the lettings process was progressing and offered sound advice on how to minimise the vacancy period which was greatly appreciated!...
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By: X1
Aug 19, 2020
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Thank you for this review :) really appreciate it. X1 ...

“Fantastic Service....”

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Aug 18,2020
Minithumbup
Harry
By: 'Daniel Curry'
Aug 18,2020
0 people found
this helpful
Fantastic Service. I requested a reference to be done from the Lettings Manager Harry for a new property I am moving into and he completed it within an hour. Great service. Also when I was a tenant at X1, I couldn't fault them. Thanks Again....
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By: X1
Aug 20, 2020
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This is great news, thank you so much for your feedback. Thanks, X1 ...

“X1 Viewing...”

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Aug 17,2020
Minithumbup
By: 'Callum Cameron'
Aug 17,2020
0 people found
this helpful
Rob was very knowledgeable and answered all the questions we had. He was very friendly and made us both feel very welcome...
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“Friendly and Helpful!...”

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Aug 17,2020
Minithumbup
Amy
By: 'J Reilly'
Aug 17,2020
0 people found
this helpful
The staff at X1 are very friendly and helpful and always great to deal with. Really appreciated all of their assistance in resolving any queries I have had as a tenant....
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“Friendly and Helpful!...”

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Aug 17,2020
Minithumbup
Amy
By: 'J Reilly'
Aug 17,2020
0 people found
this helpful
The staff at X1 are very friendly and helpful and always great to deal with. Really appreciated all of their assistance in resolving any queries I have had as a tenant....
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“Mark Dann contractor review...”

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Aug 15,2020
Minithumbup
By: 'Miles walker'
Aug 15,2020
0 people found
this helpful
We have used SpotOn now for around 3 months and they have been brilliant, especially when it comes to sticking to timescales and deadlines. We are kept fully up to date with everything going on and both Miles & Marc are a pleasure to deal with. They ...
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“Mark is an amazing client to work for and alw......”

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Aug 15,2020
Minithumbup
By: 'Miles Walker'
Aug 15,2020
1 people found
this helpful
Mark is an amazing client to work for and always on the ball. We take on a lot of work for X1 and Mark facilitates all our work, making our day to day run as smoothly as possible. We know there’s always a friendly ...
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By: X1
Aug 17, 2020
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Thanks for this - Mark will be thrilled. Thanks, X1 ...

“Ben Harvey and Harriet were very helpful thro......”

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Aug 14,2020
Minithumbup
By: 'Courtney Catherine'
Aug 14,2020
0 people found
this helpful
Ben Harvey and Harriet were very helpful throughout the process and guided me through. I am very grateful thank you...
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By: X1
Aug 14, 2020
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Thank you for this review :) we hope you're keeping safe. X1 ...

Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 1:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Lettings

Individual Branch Awards

Salford, M5

Liverpool, L1


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X1 Lettings