X1 Sales and Lettings

If I could give zero stars, I would. The customer service at X1 Management is absolutely appalling — easily the worst experience I’ve ever had, not just with accommodation, but with any company in general. When I first took this place, it was managed by Urban Evolution, and they were amazing. You ... Read Full Review

I a student acomodacion two months ago (internet included) the internet has never work. No one answer about it. Not the emails not the calls. Same the ... Read Full Review

This was by far the worst tenancy experience I have ever had in Manchester, and I have lived in several rented properties across the city. The issues ranged from outright negligence to sheer incompetence. Maintenance requests were ignored or dragged out, and the level of care tenants is ... Read Full Review

Utterly shambolic experience. Avoid at all costs. If you value your time, money, and sanity — steer far clear of this letting agency. -At my viewing, I was told parking was being reduced from £80 to £50month as an incentive. Great, right? Wrong. When it came time to move in, suddenly there were no ... Read Full Review

During my time here I complained many times about mould in the shower which was also painted over, in which there was no follow up, I was also upset about my neighbours weed filling my apartment , to which they responded I must get the vents checked... fair enough they dont care about my lungs , ... Read Full Review

I have been a tenant with X1 since February 2025 living in the Gateway, Manchester. During my tenancy I have contacted X1 numerous times initially due to issues with noises disturbances from other tenants at 02000300am in the morning on several occasions. X1 are extremely poor at responding there ... Read Full Review

I am currently renting a one bed flat in The Gateway, Manchester £900 a month. My experiences with X1 are not great the easiest way to describe the staff is incompetent. This isn't just having a negative experience with one member of staff it is several over a prolonged period of time. I dont ... Read Full Review

Annie Merrony has been super professional and diligant with her account management. Very responsive with any queries I have, her service is much ... Read Full Review

Annie was always very helpful and made sure issues were sorted within a timely manner. Really appreciated all her ... Read Full Review

Myself and a mate rented a flat from X1 Sales and Lettings in Salford a year and the experience from start to finish was absolutely terrible and everyone should avoid renting from them! I would rather rent and live in a Kennel than have any dealings with this agency again. During our tenancy, a ... Read Full Review

Annie Merrony has been very available when I need information and advice and not only responsive but also very proactive in our interactions . My experience has been ... Read Full Review

Annie Merrony is fantastic in looking after our investment property. She found us great tenant quickly with good rental income and our property is spotless. She is attentive and quick in answering our emails even though we are all the way in Sydney Australia. Thank you very much, ... Read Full Review

Annie is great support and very professional. Also she is responsive and available all the ... Read Full Review

I recently had the pleasure of working with Ayomide from X1 Letting, and I can't recommend her enough! From the very beginning, her professionalism stood out. She was attentive, responsive, and truly dedicated to helping me find the perfect apartment. Ayomide took the time to understand ... Read Full Review

I had a nice experience renting my 2 bed apartment through X1 Sales and Lettings. Marivic Georpe was incredibly helpful and responsive throughout the entire process. She was always available to answer my questions and address any concerns. The apartment itself was well-maintained and in a great ... Read Full Review

Horrible experience of tenancy with X1 lettings media city I am deeply disappointed with my experience renting from X1 Development Lettings. The communication was extremely poor from the moment I moved into the property. Emails went unanswered, and there was a complete lack of support throughout ... Read Full Review

Smooth Move in process :) The hectic journey of searching and selecting property went very smoothly. Not common in the UK these days. Kudos to Annie for the thorough support on the overall process and in a superbly organized way till our move in. I would say simply Professional. Everything ... Read Full Review

I've been renting with X1 for the past 4 years and entering my 5th now. I've lived in almost every X1 building within the Baltic Triangle (The Courtyard, The Terrace and now The Tower). I've chosen to stick with X1 for this time as their maintenance and issue reporting has been ... Read Full Review

The communication was great, just pleasant people to interact with (I mostly communicated with Annie) and everything that comes along with it. Not a big fan of the software used for vetting process (lettingshub) though, but it’s ... Read Full Review

Annie has been incredibly professional and helpful in every stage of letting and managing my property. A real credit to X1, highly ... Read Full Review