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Warren Powell Richards

5/5, 2316 Reviews
99% Recommended

97% sales valuation accuracy

95% letting valuation accuracy

98% sales fee satisfaction

98% letting fee satisfaction

Contact Us
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%98%£25,000£44,000,000
Lettings95%98%£475£7,300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
39325751873075517303
Address

Warren Powell Richards
78 High StreetAlton, Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Warren Powell Richards Branches (View All 5)
Images and Videos
BRANCH ASSET
Richard was extremely helpful ...

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5 Star Review
UserName

By : 'Mrs'
Branch : Alton, 78 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU34

10 Feb 2017
People found this helpful3

Richard was extremely helpful in marketing my property for rental. A tennant was quickly found, all references and paperwork were completed efficiently. The property is now occupied - all the formalities were handled swiftly and I am very pleased with the the courteous and professional help I have ... Read Full Review


Comments on Agent Fees

The fees are competetive with the local market

Comments (1) Report abuseWas this helpful?:

By : Tim B

15 Feb 2017

Hello and thank you for your kind and supportive review of our Head of Lettings Richard Santos. Thank you too for trusting us at WPR to act as your Agent. I am delighted that all has gone to plan. ...


We are extremely satisfied ...

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5 Star Review
UserName

By : 'Vipin&Tina'
Branch : Alton, 78 High Street
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GU34

10 Feb 2017
People found this helpful3

We are extremely satisfied with the service received from Warren Powel Richards Alton.They are very professional,polite and ... Read Full Review


Comments on Agent Fees

Reasonable.

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By : Tim B

15 Feb 2017

Hi Vipin and Tina, thank you very much for sharing your thoughts on dealing with my colleague and business partner Richards Santos. We are very grateful to you. I hope you are enjoying life in your ...


Working with Richard is ...

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5 Star Review
UserName

By : 'Nikita'
Branch : Alton, 78 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU10

9 Feb 2017
People found this helpful4

Working with Richard is wonderful! He is prompt in responses, extremely polite and very professional. I highly recommend him, anyone who works with him is very fortunate as he is very attentive to any query you may have and puts you at complete ease in what can otherwise be a very stressful ... Read Full Review

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By : Tim B

15 Feb 2017

Hi Nikita - what a super review of my colleague Richard, thank you very much indeed. I hope you are very happy in your new home. Very best wishes, Tim B, Senior Partner, Warren...


I've rented two properties ...

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5 Star Review

By : 'Kate'
Branch : Farnham, 28b Downing Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GU9

9 Feb 2017
People found this helpful5

I've rented two properties from Warren Powell Richards over several years. Simon Greenwood is the lettings agent I have always dealt with. He has always made the process as painless as possible and I've felt that he really was on my side and looking out for my interests. Simon has never failed to ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Tim B

15 Feb 2017

Hi Kate - just a little note to say a big thank you for the great review of Simon Greenwood. He is indeed a super fellow so it's fantastic to see him getting this positive feedback. Very best wishes ...


I was very impressed with the ...

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5 Star Review

By : 'Hart'
Branch : Haslemere, 32 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU27

8 Feb 2017
People found this helpful7

I was very impressed with the Agent as a whole. I dealt with them quite a lot as I was also guarantor for my daughter and family who needed a rented family home quite quickly after Xmas.. Both Steven and Jacob were so helpful and responsive. They were extremely polite and friendly and it was a ... Read Full Review


Comments on Agent Fees

Very good compared to some other Agents. More reasonable and fair.

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By : Tim B

8 Feb 2017

Just a little note to thank you for your kind review of my colleagues Steve and Jacob in WPR lettings - I am pleased that your daughter is safely instaled in her new home and it's great to hear that...


Richard has just completed ...

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5 Star Review
UserName

By : 'Local'
Branch : Alton, 78 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU34

7 Feb 2017
People found this helpful5

Richard has just completed another successful letting with excellent service from which I deduce that he goes the extra mile for his ... Read Full Review


Comments on Agent Fees

Good

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By : Tim B

8 Feb 2017

Hello and thank you for your supportive review - short sweet and very much appreciated. Thank too for your business. Very best wishes and regards, Tim B, Senior Partner, Warren...


Incredibly efficient but ...

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5 Star Review

By : 'SM'
Branch : Haslemere, 32 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU27

3 Feb 2017
People found this helpful8

Incredibly efficient but personal experience from start to finish. Our agent was very helpful and proactive, and really made us feel like valued customers, which as renters, is not an experience we have had with other estate agents. Everything was clear at all times, and our agent was always more ... Read Full Review


Comments on Agent Fees

Not informed enough to comment.

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By : Tim B

4 Feb 2017

Hello and thank you very much for your review of Jacob who has recently been promoted to Lettings Manager Grayshott. I am delighted that you had a good experience and hope that you are enjoying life ...


Couldn't fault these guys, ...

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5 Star Review

By : 'Dan'
Branch : Farnham, 28b Downing Street
Services : Sales (As a Vendor)
Sold price : £430000
Would you recommend ? : Yes
Postcode : GU9

1 Feb 2017
People found this helpful6

Couldn't fault these guys, having recently moved, the service they provided was excellent. Both Lloyd and Nathan were always available with helpful and friendly advice,we feel like they really worked hard for us. I couldn't recommend them highly ... Read Full Review

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By : Tim B

1 Feb 2017

Hi Dan & Sarah, just a little note to thank you both for your kind review of Lloyd and Nathan at WPR Farnham - we really appreciate it as we do your decision to pick us at WPR to market your...


Stacy came on board after we ...

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5 Star Review
UserName

By : 'Mike'
Branch : Farnham, 28b Downing Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU9

28 Jan 2017
People found this helpful12

Stacy came on board after we previously sold the house with Warren Powell Richards and the buyer decided to back out. I must say she was very professional and dedicated to her work. I believe she works above and beyond the call of duty as do all the staff at Warren Powell Richards in Farnham,Alton ... Read Full Review


Comments on Agent Fees

Agents fees the best in Farnham very good.

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By : Tim B

29 Jan 2017

Hi Mike. A little note to thank you for the great review featuring Lloyd and Stacey. It's very kind of you and much appreciated. Thanks too for sticking with us at WPR, I am delighted we got there ...


WPR were fantastic from start ...

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5 Star Review

By : 'Louise'
Branch : Godalming, 47 High Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : GU7

23 Jan 2017
People found this helpful7

WPR were fantastic from start to finish of our move. We were hoping to move quickly and Steven Byers did everything in his powers to help our move happen rapidly. WPR are always easy to get in contact with and Steven did what he said he would every time. Great communication throughout, and ... Read Full Review


Comments on Agent Fees

Agency fees were expensive but nothing out of the ordinary in comparison with other agents.

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By : Tim B

23 Jan 2017

Hi Louise and Michael, thanks very much for the great review of out colleague Steven Byers. We really appreciated you sharing your thoughts and are pleased that everything went to plan. I hope you...


I recently moved into the ...

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5 Star Review
UserName

By : 'KV'
Branch : Alton, 78 High Street
Services : Sales (As a Buyer)
Sold price : £329950
Would you recommend ? : Yes
Postcode : GU34

19 Jan 2017
People found this helpful8

I recently moved into the area and was very happy with the service I received from Warren Powell-Richards. All the staff were very ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Tim B

19 Jan 2017

Hello and thank you for the review of WPR Alton and Polly Gillert - I hope you are very happy with your super new home and will enjoy life in fabulous Alton. Very best wishes, Tim B, Senior Partner, ...


From the moment we requested ...

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5 Star Review
UserName

By : 'Neil'
Branch : Haslemere, 32 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU27

18 Jan 2017
People found this helpful8

From the moment we requested a valuation for our property until the moment we managed to exchange contracts, we felt very comfortable dealing with WPR. Their relaxed but extremely professional service, was very much appreciated on what appeared initially to be a straight forward sale with a short ... Read Full Review


Comments on Agent Fees

WPR certainly earned their fees during our protracted sale, constantly chasing and co-ordinating all parties involved in our sale.

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By : Tim B

18 Jan 2017

Hello Neil and thank you very much for the super review featuring Jason, Des and Clive at WPR Haslemere, we really appreciate it. Thanks too for picking us at WPR to market your home. I am glad...


Richard was extremely helpful ...

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5 Star Review
UserName

By : 'A'
Branch : Alton, 78 High Street
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : GU34

16 Jan 2017
People found this helpful8

Richard was extremely helpful during the letting process and very reactive to all queries and requests, answering always very quickly. For example, he got some electrical work done on the property very quickly which I had been trying to get done for about two ... Read Full Review


Comments on Agent Fees

Well communicated in advance and they are reasonable

Comments (1) Report abuseWas this helpful?:

By : Tim B

16 Jan 2017

A little note to thank you for you review of my colleague Richard Santos. We are extremely grateful to you as we are for your decision to pick us here at WPR to act as your letting agent. We do...


Richard Santos is a polite, ...

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5 Star Review
UserName

UserName

By : 'Patrick'
Branch : Alton, 78 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU34

16 Jan 2017
People found this helpful8

Richard Santos is a polite, communicative, helpful member of staff. From helping with our initial rental search, to responding promptly to our questions and queries regarding the property; it has been a pleasure to deal with him. Other staff too (Trish Brown) have been quick to respond to ... Read Full Review

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By : Tim B

16 Jan 2017

Hello Patrick, thank you very much for your review of Richard and Trish at WPR Lettings. We are very appreciative. I hope that you are enjoying life in your new home in Alton. Very best wishes, Tim ...


Richard was very helpful ...

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5 Star Review
UserName

By : 'IULIAN'
Branch : Alton, 78 High Street
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : GU34

13 Jan 2017
People found this helpful8

Richard was very helpful during the whole process. Given the short time frame he was very quick and understanding. My family and I found Richard trustworthy and a proffesional of the highest standard in the field of property lettings. Can't recommend Richard ... Read Full Review

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By : Tim B

14 Jan 2017

Hello and thank you for your flattering review of our lettings colleague Richards Santos. We very much appreciate you sharing your thoughts. I hope you are very happy in your new home. Very best...


First time of using an agent ...

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5 Star Review
UserName

By : 'Marc'
Branch : Alton, 78 High Street
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : GU34

12 Jan 2017
People found this helpful8

First time of using an agent for letting and I have to say Richard made it so easy. From organising viewings to picking up the keys, he was quick to respond to any questions I had and made the whole process ... Read Full Review


Comments on Agent Fees

Good

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By : Tim B

12 Jan 2017

Hi Marc, a little note to thank you for the kind review of our lettings Partner, Richard Santos at WPR Alton. We very much appreciate it, I hope you are enjoying life in your new home. Regards, Tim...


Right from the beginning ...

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5 Star Review
UserName

UserName

By : 'Scott'
Branch : Alton, 78 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU34

9 Jan 2017
People found this helpful6

Right from the beginning Richard was helpful and a pleasure to deal with. Everything was done smoothly, allowing me to sort out the moving in process without having to stress over it. During my tenancy the entire staff were always on hand if I needed them, and I never had any issues at all. I ... Read Full Review


Comments on Agent Fees

Average - The fees were not high or low.

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By : Tim B

10 Jan 2017

Hello and thank you very much for your for your kind review sharing your experience of dealing with Clare and Richard at WPR Alton. We really appreciate it. Very best wishes with your future plans, ...


We moved to Godalming to be ...

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5 Star Review

By : 'Retired'
Branch : Godalming, 47 High Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : GU7

9 Jan 2017
People found this helpful16

We moved to Godalming to be closer to family just before Christmas. We were in the process of buying a house in the area with another agent but that unexpectedly changed and we had to find a rental property, from the moment we called into the office to register we were made to feel comfortable and ... Read Full Review


Comments on Agent Fees

Not as much as some of the other letting agents and the fees were explained to us very early in the process.

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By : Tim B

9 Jan 2017

Hello and thank you for the super review which you kindly posted regarding Steven at WPR Godalming. We are very grateful to you. I hope that you are enjoying life in Godalming and that your...


Like a breath of fresh ...

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5 Star Review
UserName

By : 'Mary'
Branch : Godalming, 47 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU8

9 Jan 2017
People found this helpful14

Like a breath of fresh air.....a different kind of estate agent. Found me the perfect purchaser very quickly. A reassuring and friendly service with a down to earth approach. Daniel is always calm and charming and deserves a special ... Read Full Review


Comments on Agent Fees

Good

Comments (1) Report abuseWas this helpful?:

By : Tim B

9 Jan 2017

Hello and a big thank you for your review of my colleague Dan Vasey at WPR Godalming. We are very grateful to you as we are for your kind instructions to act as your agent in the first place. I...


The first and only estate ...

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5 Star Review
UserName

By : 'Oliver'
Branch : Godalming, 47 High Street
Services : Sales (As a Vendor)
Sold price : £437500
Would you recommend ? : Yes
Postcode : GU7

5 Jan 2017
People found this helpful10

The first and only estate agents that I have encountered that are truly motivated to deliver the best outcome for their clients. Any bumps or lumps in the process were tackled immediately and without fuss, whilst also proactively moving things along. I have had so many bad experiences with agents ... Read Full Review


Comments on Agent Fees

Very reasonable.

Comments (1) Report abuseWas this helpful?:

By : Tim B

5 Jan 2017

Hi Oliver and Jessica, thanks very much for the super review of my colleagues Matt and Neil. We all really appreciate it as we do your decision to instruct us here at WPR in the first place. Very...


1 - 20 of 2316 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards Complaints Procedure _________________________________________ 1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch. 2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation. 3. You will receive a written outcome of the investigation within 15 working days 4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time. 5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure. 6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks. 7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.

Last updated at 3/14/2017, 4:05:05 AM by allAgents

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