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55 Ratcliffe Terrace
City of Edinburgh
0131 6675410

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Sep 27,2012
By: 'Lisa Holburn'
Sep 27,2012
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this helpful
I find the above comments regarding Woodstar quite surprising, having lived in one of there properties for over two years I have only good things to say about them and Chris. The property we rented was not up to a great standard but this was reflected in the monthly rent. Any problems or maintenance needing sorted was always handled quickly and professionally by Woodstar, the only problems we ever had was perhaps the landlord taking to long to sort certain things, nut Woodstar ensured we were al...
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Dec 05,2011
By: 'Stacey'
Dec 05,2011
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Woodstar runs a clever scheme. Let me explain. I moved into my one-bedroom flat the last weekend of October 2010. That night I discovered that the heat and hot water were out. That was not fixed until Monday. Luckily, the shower was electric and I had a kettle. There was a gas heater installed in the living room, which barely kept me warm that night, unless I wanted to sleep on the couch. Which, you'll find out, I'm very glad I didn't. The next morning, I discovered that the fridge was broken, m...
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What agent could do to change your mind?
They could have been honest with me from the beginning. I feel that they do this to every tenant, don't make any changes, and then charge your for them.
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By: Woodstar Property Management
Mar 06, 2012
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Thank you for this feedback, I completely understand your dissatisfaction and I am sorry for all the problems you had. I know you had lots of difficulties at the start of your tenancy and you really were a patient and understanding tenant. The problems you had with the heating, the couch and the fridge/freezer were not something we could have known about before you moved in and we really did work hard to remedy these problems; as per the timescale in your comment. About the deposit deductions ...
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