Woods Estate Agents (South West)
2.6/5, 54 reviews
39% recommended
100% sales valuation accuracy
100% sales fee satisfaction
33% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £220,000 £220,000
Lettings 33% 50% £600 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 14 20 3 2 1 1 0 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Great attittude and positive response to quer......”

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Jun 23,2023
Minithumbup
Emily
By: 'ANEESH'
Jun 23,2023
0 people found
this helpful
Great attittude and positive response to querries. Fast and reliable tenancy documentaion procedures....
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“Rental Buying a property means -it comes o......”

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May 20,2023
Minithumbup
Emily
By: 'Joseph'
May 20,2023
0 people found
this helpful
Rental / Buying a property means -it comes one and only woods, around uk Specilly. Big thanks to Emily and other team who supported to have my house....
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“Looking to rent a new home...”

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May 04,2023
Minithumbup
Emily
By: 'Larisa'
May 04,2023
0 people found
this helpful
Looking to rent a new home, we can say that Woods offered us a delightful experience. In this way, we would like to thank Emily Smith, a completely professional agent with exemplary behaviour, always there for us, available to help us. Having already found the ...
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“You wont find another agency like these......”

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Apr 19,2023
Minithumbup
Emily
By: 'Declan'
Apr 19,2023
0 people found
this helpful
Literally THE BEST Estate agents I have EVER dealt with. From beginning to end, Emily has been AMAZING to deal with! Her professionalism coupled with her soft skills makes her an absolute gem!!! I would have no trouble recommending Emily or indeed Woods Estate agents ...
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“Thank you Emily!...”

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Apr 18,2023
Minithumbup
Emily
By: 'zac'
Apr 18,2023
0 people found
this helpful
My experience with Woods has been faultless, from start to finish. Emily shown such enthusiasm and professionalism, whilst maintaining compassion and kindness. Thank you Emily...
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“Absolutely awful company who have been ignori......”

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Apr 14,2023
Minithumbdown
Kristina
By: 'Ignored Tennant'
Apr 14,2023
1 people found
this helpful
Absolutely awful company who have been ignoring my requests for weeks about how much rent I owe as I’m moving out this month. They say they’ll let me know and never do. At the same time, they’re threatening me with charges for ...
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“Emily Smith was so helpful when I contacted t......”

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Apr 05,2023
Minithumbup
Emily
By: 'Emily'
Apr 05,2023
0 people found
this helpful
Emily Smith was so helpful when I contacted the desk. Would full recommend woods estate agents for their fantastic service last year....
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“I have used Woods in Clevedon to let out my p......”

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Feb 23,2023
Minithumbdown
Gill
By: 'Graham'
Feb 23,2023
0 people found
this helpful
I have used Woods in Clevedon to let out my property and have been very happy with the service provided and found the staff friendly and efficient. Gill was very professional and guided me through the process. Would not hesitate to recommend them....
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“Thanks so much to Chloe Worthington ....”

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Mar 16,2022
Minithumbup
Chloe
By: 'Joyce'
Mar 16,2022
1 people found
this helpful
Thanks so much to Chloe Worthington for all her help since I was a tenant. Always helpful, friendly and happy to support. It was my pleasure to work with her! Wish her all the best !...
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“Excellent customer service....”

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Feb 12,2022
Minithumbup
Meg
By: 'Chris B'
Feb 12,2022
0 people found
this helpful
Excellent customer service, and strong team. Meg helped us through our purchase from Start to finish and smoothed any bumps along the way. Tim and Beth also deserve a special mention for supporting on our purchase and subsequent letting of our purchase. Great team, thank ...
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“Terrible customer service, the worst I have e......”

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Jul 22,2021
Minithumbdown
Tim
By: 'Ian'
Jul 22,2021
1 people found
this helpful
Terrible customer service, the worst I have encountered. No urgency whatsoever. Communication is poor. If this is what you look for in an agency then this is the one for you....
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“Best estate agents I have ever used!...”

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May 05,2021
Minithumbup
Brittany
By: 'Verity'
May 05,2021
0 people found
this helpful
Best estate agents I have ever used! They were helpful, knew the market and made the whole process straight forward. Their communication and honesty was refreshing. Nice to not have to chase an agent and for them to be so honest and friendly....
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“Impressive number of prospective buyers were ......”

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Mar 06,2021
Minithumbup
Tim
By: 'Susan'
Mar 06,2021
0 people found
this helpful
Impressive number of prospective buyers were found the minute we put our house up for sale. We were given good advise on who to finally choose as our buyer. Very helpful throughout the sale process and went the extra mile to speed the process up. ...
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“I rented a house through this agency and once......”

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Jan 05,2021
Minithumbdown
By: 'Disappointed tenant'
Jan 05,2021
1 people found
this helpful
I rented a house through this agency and once I had paid the rent and signed the agreement I found the empty property to be dirty, and the inventory remarked that it was NOT CLEAN. The staff were not interested refused to inspect the house ...
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“A real pleasure in these dreary times, especi......”

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Dec 18,2020
Minithumbup
Kristina
By: 'Barry Turner'
Dec 18,2020
0 people found
this helpful
A real pleasure in these dreary times, especially with Karina !!! Truly helpful, and professional! Also many thanks to the excellent team behind her. No complaints whatsoever !!...
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“I have been so impressed with the service tha......”

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Jun 16,2020
Minithumbup
Kristina
By: 'PAT'
Jun 16,2020
0 people found
this helpful
I have been so impressed with the service that I have received by one particular member of staff at Portishead called Kristina Kay, who has always been helpful, pleasant and not only efficient, but is always professional and courteous. When I have had problems to ...
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“terrible customer service almost impossible t......”

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Apr 14,2020
Minithumbdown
By: 'tom'
Apr 14,2020
1 people found
this helpful
terrible customer service almost impossible to get on the phone then when you do the problem you have takes forever to get solved or never does. They never answer the phone and when they do pretend to say they cant hear you then carry on ...
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“Really lovely agents- work hard and have grea......”

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Jan 21,2020
Minithumbup
By: 'elliot'
Jan 21,2020
1 people found
this helpful
Really lovely agents- work hard and have great communication with customers. Take a lot of pride in their work so thank you....
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“Woods Bradley Stoke...”

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Dec 18,2019
Minithumbdown
By: 'Andrew'
Dec 18,2019
2 people found
this helpful
Woods (Bradley Stoke) are more than happy to take your money, promise the world and deliver you nothing, not even a call back. Two months on from selling my apartment, I can't get a simple update on where we are. Wish I had read the ...
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“Absolutely shocking!...”

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Sep 19,2019
Minithumbdown
By: 'Agatha'
Sep 19,2019
0 people found
this helpful
Absolutely shocking! Very incompetent and unhelpful, things take ages to get addressed, do not reply to emails and avoid calls. Poorest customer service I have ever experienced, Agents laugh at their incompetence using the excuse that they never had to deal with a case of ...
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“Avoid them!...”

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Jul 06,2019
Minithumbdown
By: 'K'
Jul 06,2019
1 people found
this helpful
Buying a house through Woods has been one of the worst experiences of my life, it’s taken months longer than expected and has left us feeling utterly gutted. Not only did they advise us to use the worst lawyers I’ve ever dealt with ...
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“Still waiting...”

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May 24,2019
Minithumbdown
By: 'Helen'
May 24,2019
2 people found
this helpful
My partner and I checked out of our property on the 10th of April it is now 24th of May and our deposit is nowhere to be seen. 15th of April I received an email saying that they'd looked at our check out report and ...
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“Great Service...”

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Apr 03,2019
Minithumbup
Christoher
By: 'Landlord'
Apr 03,2019
0 people found
this helpful
I had confidence in Chris from our first meeting that he would find us a good tenant as efficiently as possible. One of his strengths was keeping me well informed at every stage of the process, and once a tenant was found he went the ...
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Comment on agent fees
Reasonable for the service provided.
Was this helpful? Yes

“Many thanks!...”

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Mar 06,2019
Minithumbup
By: 'Wendy'
Mar 06,2019
1 people found
this helpful
Thanks to Kate and the team for all their help whilst I was a tenant. Always helpful, friendly and happy to offer their support. It was a pleasure working with you! Very best wishes...
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Comment on agent fees
Good
Was this helpful? Yes

“WORST AGENCY EVER...”

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Feb 19,2019
Minithumbup
By: 'House'
Feb 19,2019
0 people found
this helpful
Problems since the beginning of the tenancy. Now we just left our house and they are trying to hard to don't give us the deposit. INCOMPETENT...
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Comment on agent fees
Everything bad. High charges for everything
Was this helpful? Yes
By: Kate
Mar 18, 2019
View all comments (2)
Hello House. I would be grateful if you could contact me directly to let me know which property you rented so I can look into this for you. Regards. ...

“Excellent service...”

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Jan 08,2019
Minithumbup
By: 'S'
Jan 08,2019
0 people found
this helpful
I opted to use Woods in Westbury on Trym following an awful experience with another agent. From the onset, Tim and his team filled me with confidence as they were so professional. The photographs of my home did it justice, the website description was inviting ...
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Comment on agent fees
The fees were extremely reasonable and competitive with other estate agents in the local area.
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“Happy Landlord...”

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Nov 14,2018
Minithumbup
By: 'Anne'
Nov 14,2018
0 people found
this helpful
Managed to let my property on the marina with in 1 week of it coming on the market. Always so friendly and helpful in the office. I have heard some horror stories from friends who have let properties but so far this is a really positive ...
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“Total Rip off...”

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Oct 24,2018
Minithumbdown
By: 'The'
Oct 24,2018
1 people found
this helpful
Woods and Country Wide are a total Rip Off company demanding high commissions from there contractors ,when carrying out any works upto 20% plus VAT . Contractors not paid for months or even years , They constantly loose invoices and cannot find emails . The staff at the Hub ...
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Comment on agent fees
Fees are a total rip off , very bad .
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“Excellent service...”

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Aug 19,2018
Minithumbup
Kristina
By: 'Debbie'
Aug 19,2018
0 people found
this helpful
Had been looking for a while for a property suitable to rent in Portishead for my elderly Mum. Came across one that was ideal advertised with Woods Estate Agents. From the moment I walked in I was greeted with a smile, Kristina was so helpful, ...
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Comment on agent fees
Good
Was this helpful? Yes

“AVOID...”

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Jun 24,2018
Minithumbdown
By: 'Dissatisfied'
Jun 24,2018
3 people found
this helpful
Please please and please AVOID them!!! We are currently having the worst experience with Woods as a tenant. The agent managing the property we occupy is so rude and unprofessional. Should I say they do not know housing laws and regulations or they are not ...
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Comment on agent fees
Terrible. Charging fees for references after having paid agency fees!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Woods Estate Agents (South West)

Regional Awards won by Woods Estate Agents (South West)

Individual Branch Awards

Bristol, BS20



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