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Woodlands is an independent estate agent with a proven track record. We have experienced, professional and motivated sales teams which enable us to provide you with the best possible service available Read full description...Woodlands is an independent estate agent with a proven track record. We have experienced, professional and motivated sales teams which enable us to provide you with the best possible service available. Our main aim is to acheive the best possible price for your property by combining our experience with a first class service.
 
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Properties for sale
Properties for rent
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
We have recently used Woodlands to rent a property in Horsham and we cannot praise them enough. From the 1st viewing we hit it off instantly with Carolyn and all the way through, everything was dealt with in a friendly and professional manner. I would definitely recommend them to friends because of how the staff are to customers. 5 star service....
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Comment on agent fees
We would say the fees were a ridiculous amount of money, previous letting agents we've used have been £320 1st person, £60 after that.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
After viewing several properties through several other agents, (none of whom seemed particularly interested in) it was a breath of fresh air to meet Carolyn at Arthur road. After veiwing the property and realising it wasn't quite right for us we had a chat with Carolyn who then went out of her way to set up a veiwing we were previously told wasn't possible later that same day! She was adamant we would love the place and take it there and then if we could go and see it, and this is exactly what w...
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What agent could do to change your mind?
Γ°ΕΈΛœβ€’ only negative we have.... £720 seems very steep!
Comment on agent fees
Γ°ΕΈΛœβ€’ only negative we have.... £720 seems very steep!
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Carolyn is a very friendly individual. She was extremely pleasant and very helpful when first arranging our viewing of the property. She was able to get us a viewing on the same day we phoned and then explained how she really wanted to help us and hoped this was be the perfect property for us. Since we have moved in, she has sent us a 'new home' card which I thought enhanced the personal experience and made us feel very valued. Everyone we have been in contact with at Woodlands have been extreme...
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
I used the Woodlands agency when looking for a property to rent in Horsham. I found their service throughout the process to be very polite, friendly and efficient and very prompt when it came to answering any queries I had....
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What agent could do to change your mind?
Reasonable fees
Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Thank you so much Antonia for finding me the perfect home and making everything run so smoothly! Woodlands Estate Agents surpassed my expectations....
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Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
Carolyn has been very kind since the first time we meet her. Always helpful and happy to help us. She looks like a very high professional but very friendly and close to her customers. It's been a very nice experience, thanks Carolyn! Vicente & Isabel....
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Superb Lettings Agent. Would highly recommend Woodlands and Antonia & Caroline in particular who have given us invaluable advice. Very personable, tailored, professional service at all times. Secured lovely tenants for us and made this a seemless process. This is our first buy to let venture and we have not been disappointed by the Agent we chose to assist us in the Lettings process....
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What agent could do to change your mind?
Competitive rates
Comment on agent fees
Competitive rates
Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
Carolyn was very nice and helpful with finding a flat. She took the time to listen and understand what I was looking for. I will definitely go to her again when I decide to move into something bigger. Thanks Carolyn!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Carolyn was very helpful and effecient .in fact everyone at Horsham branch was very friendly and helpfull. all the best...
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What agent could do to change your mind?
Well fee was alright I won't say fair .
Comment on agent fees
Well fee was alright I won't say fair .
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
Carolyn was immensely helpful and found me a lovely place in a short space of time. I would certainly recommend Woodlands and Carolyn in particular to my friends :)...
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What agent could do to change your mind?
Agency fees are always extortionate in my opinion - however these are some of the best of a bad bunch.
Comment on agent fees
Agency fees are always extortionate in my opinion - however these are some of the best of a bad bunch.
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
0 people found
this helpful
We had to re-let our property recently. Carolyn and Antonia dealt with it very efficiently. They listened to our concerns and understood what our needs were. Within two days of advertising, they found a suitable family for us and the new tenants moved in without any gaps in occupancy. The whole process was smooth and stress-free. Carolyn is very patient and approachable, keeping us well informed at all times. Antonia is always very supportive. They helped us in such a kind and friendly manner, w...
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Carolyn and her team have been incredible. From the first moment of contact, she has been the first letting agent to be fighting the tenants side, and has been unbelievable helpful. Thankyou Woodlands for helping us find our new home!...
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Comment on agent fees
Average, not ridiculous, in keeping with others in the area
Was this helpful? Yes
Feb 08,2016
Minithumbup
By:
Feb 08,2016
1 people found
this helpful
Wonderful service and all completed so quick. Staff very friendly and helpful Would recommend to anyone looking to move. Fantastic estate agent's...
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Jan 08,2016
Minithumbup
By:
Jan 08,2016
1 people found
this helpful
A very helpful and friendly agents, very pleasant and welcoming Carolyn, Antonia and another lady in sales were particularly friendly. A stressful experience made to be very pleasant. This part is more stressful than finding a rental!...
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Comment on agent fees
They are standard fees which I expect
Was this helpful? Yes
Dec 23,2015
Minithumbup
By:
Dec 23,2015
1 people found
this helpful
Carolyn (from Woodlands) was very helpful and responded quickly to queries, the process (as a tenant) was very smooth, I would recommend Woodlands....
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Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
1 people found
this helpful
Carolyn was friendly and helpful right from the start. We got a response quickly after submitting a query through the Woodlands website and were able to see the property the same day. She was very helpful and friendly throughout the process, and everything was agreed and sorted quickly so we can move in in the New Year. Based on our experience we would whole heartedly recommend using Woodlands....
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Was this helpful? Yes
Dec 12,2015
Minithumbup
By:
Dec 12,2015
0 people found
this helpful
My dealings with the staff at Woodlands Lettings has been excellent. The staff have always been courteous, professional and prompt in dealing with all aspects of the letting....
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Was this helpful? Yes
Nov 10,2015
Minithumbup
By:
Nov 10,2015
1 people found
this helpful
Firstly I found Woodlands to be the cheapest in finding tenants. That does not mean they skimped on anything. I found them highly professional in all my dealings with them. i have used Woodlands many times to find tenants for my various properties. Even though I manage all of my properties myself there have been a couple of instances when I have requested assistance from Dan or Antonia and they were extremely helpful and resolved my problems. I cannot recommend them highly enough....
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What agent could do to change your mind?
They were the cheapest by far
Comment on agent fees
They were the cheapest by far
Was this helpful? Yes
Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
We have always found Antonia to be very professional and approachable She provides a high level of service, and shows extensive knowledge in the field of lettings. I would have no hesitation in recommending her to any prospective landlords in future....
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Was this helpful? Yes
Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
We have rented a home through Antonia at Woodlands - in the viewing stage Antonia was very helpful and approachable helping us find a family home even with our 3 dogs. We were also moving a fair way away so she arranged our viewings in one day at our convenience which made it so much easier. All the admin side of moving was quick and simple with everyone we dealt with being professional and getting things done as needed on time. Since moving into the property there has been one instance where we...
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Comment on agent fees
No more than any other agents
Was this helpful? Yes
Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
this helpful
Antonia handled the re-letting of one of my flats in Horsham. She was professional, efficient and highly responsive at all times. I have worked with Antonia on a couple of occasions now and she is excellent. I expect a high quality service for my tenants and me. Antonia consistently delivers this. Superb....
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What agent could do to change your mind?
Fees are ok, but I'm concerned that there appear to be a number of hidden costs for my tenants.
Comment on agent fees
Fees are ok, but I'm concerned that there appear to be a number of hidden costs for my tenants.
Was this helpful? Yes
Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
I am very happy with the service I have received. Antonia and Dan were very professional throughout happy to recommend woodlands in the future....
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Was this helpful? Yes
Oct 31,2015
Minithumbup
By:
Oct 31,2015
0 people found
this helpful
After purchasing 2 Cairo Cottages I approached Woodlands to value the property for rental, I had a lot of renovation to complete in a short space of time before the property could be let. Woodlands valued the property rental whilst we were in the renovation stage and also placed a tenant within in 1 day of the property being advertised. I was over the moon with their valuation and their efficiency in finding, securing and managing the tenant to move in as soon as I had completed the property. Th...
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Was this helpful? Yes
Oct 30,2015
Minithumbup
By:
Oct 30,2015
1 people found
this helpful
When looking for a buy to let property I found one I liked on the Internet. I received a call from Woodlands about the property and later met with Lauren to view the property. Having made an offer and had it accepted I purchased the property. I have now let the property through Antonia. I have found the staff I have dealt with very professional, helpful and friendly. Whenever I have a query they are always ready to help me. They keep me up to date with my rental property and therefore I fe...
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Was this helpful? Yes
Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
this helpful
Woodlands were very easy, helpful and straightforward from start to finish. I was encouraged to see that they had a very good relationship with landlords, which as a tenant is reassuring as they are obviously well trusted....
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Was this helpful? Yes
Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
this helpful
Antonia is always helpful and seems to get things done when requested. A cheerful member of staff who we find very approachable....
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Was this helpful? Yes
Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
this helpful
We have used Woodlands on several occasions and they always find tenants quickly and present a clear case for each candidate. There has been the odd `tricky situations` over the years but these have been dealt with smoothly and efficiently....
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Was this helpful? Yes
Oct 28,2015
Minithumbup
By:
Oct 28,2015
0 people found
this helpful
I was on a tough personal journey following the death of my father, to find a suitable rental property for my elderly mother to move from 200 miles away to be near our family home in Horsham. New to rental, I found a pretty fast moving market and began to feel caught up in a 'race' while meeting some less than helpful people along the way. Antonia listened to my requirements and met them head on with professionalism and compassion, I have felt secure with her encouragement and knowledge of ...
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Was this helpful? Yes
Apr 16,2015
Minithumbup
By:
Apr 16,2015
0 people found
this helpful
I have recently bought an investment property through Woodlands. The sales staff were excellent. Efficient, helpful and understanding, proactive and brilliant at their job. I am now using Woodlands to let the property. I have found the lettings team, headed by Antonia also to be excellent. They are professional but friendly and informative and helpful. They were quick and efficient in advertising my property and it was let within one week and tenants in within another week. From my experience I...
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Was this helpful? Yes
Apr 08,2015
Minithumbup
By:
Apr 08,2015
0 people found
this helpful
Dan and Antonia provided an wonderful service, both before and after the letting. I would recommend Woodlands of Horsham to anyone. Thank you....
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Was this helpful? Yes

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Agent Fees

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Last updated at 3:40 PM 21/09/2016 by Antonia

Complaints Procedure

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Last updated at 3:40 PM 21/09/2016 by Antonia

Firm rankings



Horsham
3 South Street, Horsham RH12 1NR
(35)
Office 2
49 Station Road, Redhill RH1 1QH
(33)

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