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    Robert Doughty
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    Sarah Makepeace
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    Adrian Woodcock
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    Neil Holmes
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    Sophie Pasifull
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    Tasha Castle
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    Annette Smith-Hooke
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    Matt Driscoll
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    Robert Jarvis
Woodcock Holmes Estate Agents was launched 2002 by our Directors, Adrian Woodcock and Neil Holmes. With a completely fresh approach, bundles of passion and enthusiasm, the business took off immediately. Recommendations were being received daily from both buyers and sellers and our reputation was rapidly growing. Woodcock Holmes soon became one of the leading Estate Agent in the Peterborough area.
In 2004 Woodcock Holmes Property Management was launched. With such a strong client base it was inc
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Properties for sale
Properties for rent
Apr 05,2017
Minithumbup
Robert Doughty
By:
Apr 05,2017
0 people found
this helpful
Thanks to Rob Doughty's professionalism my house was sold quickly and without fuss. Rob was efficient and quick to act from the word go....
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Comment on agent fees
Fair.
Was this helpful? Yes
Apr 02,2017
Minithumbup
Robert Jarvis
Adrian Woodcock
By:
Apr 02,2017
0 people found
this helpful
Most of my dealings with regard to my property sale were mainly via both Adrian and Rob at Woodcock Holmes. From the outset, both extended a friendly and courteous service, taking the time to explain any queries of the processes I was unsure of, with myself not having sold a property before. Even when I endured the calamity of a buyer unexpectedly pulling out of purchasing the property, the selling process was calmly picked up again and steered towards a satisfactory conclusion, with the guys ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 13,2017
Minithumbup
Adrian Woodcock
Robert Doughty
By:
Feb 13,2017
0 people found
this helpful
Very friendly and efficient members of staff who gave excellent service throughout the house sale. A buyer was found within days of putting the house on the market....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Dec 23,2016
Minithumbup
Robert Jarvis
By:
Dec 23,2016
0 people found
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Woodcock Holmes are a fantastic estate agents! The staff are friendly, very helpful, and stay in touch during the whole buying/selling process. My girlfriend and I were buying a house through Woodcock Holmes, but we couldn't complete for a few months after exchange due to the chain involving a then uncompleted new build. Rob Jarvis who dealt with the purchase of our house was in constant contact with me, giving me updates of time frames, and made the whole process really easy for us....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
Robert Jarvis
By:
Dec 20,2016
0 people found
this helpful
It was a pleasure to deal with Woodcock Holmes throughout the entire purchase process. I initially made contact with the Sales Manager, Robert Jarvis. Robert spent a significant amount of time understanding exactly what my requirements were and went to work on finding the perfect property. It wasn't long before I put my first offer in and Robert managed to secure the deal almost immediately. Furthermore, Woodcock Holmes oversaw the solicitors during the contract exchange. We did have some diffic...
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Comment on agent fees
Good
Was this helpful? Yes
By: Robert Jarvis
Dec 20, 2016
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Chris it was an absolute pleasure working with you! Thank you very much for your kind words and we look forward to working with you in the future. ...
Dec 20,2016
Minithumbup
Matt Driscoll
Robert Jarvis
By:
Dec 20,2016
0 people found
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I have purchased from Woodcock Holmes twice now and from my experience all the staff are very helpful. In particular Matt Driscoll and Rob Jarvis who bend over backwards to help and always keep me updated and offer professional trustworthy advice. I would highly recommend Woodcock homes. Coming from a retail sales background I know how difficult it is to keep every customer happy all of the time but to keep both tenants and landlords with conflicting interests happy at the same time can't be an ...
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Comment on agent fees
Good value for money on fees for a good service.
Was this helpful? Yes
Dec 20,2016
Minithumbup
Robert Jarvis
Sophie Pasifull
By:
Dec 20,2016
0 people found
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I rented my first ever property through Woodcock Holmes and the service I received was impeccable. I cannot thank Sophie and Rob enough for providing me with the perfect home and dealing with any issues I had during the whole tenancy. Rob showed me around numerous properties as we also looked to purchase and the professionalism was second to none. I still keep in contact with Rob now as I am looking to purchase a new house and use Rob for their financial advisory services. Sophie has been fantas...
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Comment on agent fees
Fantastic and competitive.
Was this helpful? Yes
Dec 20,2016
Minithumbup
Robert Jarvis
By:
Dec 20,2016
0 people found
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Fantastic service from Robert Jarvis throughout, lots of ups and downs with our particular sale and purchase but Robert could not have been more helpful, we really could not have done it without him....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 22,2015
Minithumbdown
Matt Driscoll
By:
Apr 22,2015
1 people found
this helpful
Been with them 4 years and after all this time i get a rude and confrontational letter chasing for £15 The attitude of the staff is £tough luck you owe us the money. They are happy to email tenants about renewing tenancies or texting or calling a home number and leaving a message WHEN it suits them, However sending threatening letters over s simple admin error (on my part i admit) threatening to proceed further with this matter and threatening extra charges if they dont get the mone...
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Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
this helpful
I used this company to help us find a tenant i found them to be extremely professional and managed to find a tenant for us very quickly. The staff there are so friendly and down to earth and i find them so easy to use....
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Comment on agent fees
The fees this agent charged us were very competitive and value for money
Was this helpful? Yes
May 07,2014
Minithumbdown
Matt Driscoll
By:
May 07,2014
4 people found
this helpful
Terrible agent; staff is used to lie to cover their backs. They lied from day 1 when we arranged the view, and they showed us a run down house that they promised they would professionally clean before the tenancy started, at the end we had to choose a different house but it didnt stopped there, they continued to lie and be very agressive. The landlord decided to sell the property and the inneficiency of woodcock only aggravated the situation. We moved out of the property but the lies continue...
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By: Matthew Driscoll
Jan 12, 2015
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Woodcock Holmes are a very professional and successful Letting Agency in Peterborough we take customer service issues very seriously and are very disappointed to read your comments. We work hard on a daily basis to try and ensure all of our properties are in good condition and are ready for tenants to move in to. Sometimes if someone moves in shortly after a tenant moves out the house might not be up to the expected condition. We will work extremely hard with both the landlord and the tenant to ...
Apr 14,2014
Minithumbdown
By:
Apr 14,2014
2 people found
this helpful
The boiler in my property stopped workimg due to corrosion on the heating elements. The maintenance company employed by Woodcock did not repair the issue, just instructed me to reset the fuse each time it tripped out. A window was broken in my property due to the poor conditions of the frames (rotton wood, not PVC) I raised the issue with 3 different members of staff in the Peterborough office who all said that they would contact the landlord on my behalf and have the issue rectified. Instead, ...
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What agent could do to change your mind?
They need to instill a basic level of customer service in their staff ( call backs promised and not received, issues reported but then ignored) I would never advuse anyone to use them in the future and I would actively try to dissuade anyone from using them.
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Dec 12,2013
Minithumbdown
By:
Dec 12,2013
2 people found
this helpful
Living room was redecorated before I moved in. Decorators had left the curtain rails on the floor. Immersion heater not working. Contacted Woodcock on 1st July and asked them to rectify. In September Two of the rings on the hob failed and one of the other two started to play up. Contacted Woodcock and asked them to fix. Made several calls since, various promises made but as of 12/12/2013 nothing has happened at all. These guys are only interested in rent collection, not maintenance. Avoid them....
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What agent could do to change your mind?
Maintain property to a suitable standard
Attached Files
Was this helpful? Yes
By: Matthew Driscoll
Jan 12, 2015
View all comments (1)
Im sorry to hear that you were not happy with your experience of Woodcock Holmes we pride ourselves on our customer service and are very disappointed to hear that we have a client who was dissatisfied. Woodcock Holmes work as a letting agency and assist landlords and tenants in getting and keeping properties up to scratch however we can not carry out any works on properties without the landlords authority. We will always try and ensure maintenance is done on the property in a speedy manner but c ...
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE8

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Last updated at 9:59 AM 15/12/2016 by Robert Doughty

Complaints Procedure

If you have any issues or wish to raise a complaint please email us on enquries@woodcockholmes.co.uk or call us on 01733 557365 to speak with a member of the management team who will be able to assist you.
Last updated at 9:59 AM 15/12/2016 by Robert Doughty

Awards won by Woodcock Holmes Estate Agents Limited

Individual Branch Awards

Robert Doughty - no image available Robert Doughty
Sales Valuer
2 reviews

About Robert Robert started his career within the property industry back in 2013 and moved to Woodcock Holmes in the Summer of 2016. He started his time in Estate Agency as a Negotiator and was soon moved on to be View full profile
Sarah Makepeace - no image available Sarah Makepeace
Sales Administrator
0 reviews

About Sarah Sarah Makepeace has worked for Woodcock Holmes as a Sales Administrator for 15 months. Sarah has had a variety of administration positions throughout her career. The variety of roles and working with View full profile
Adrian Woodcock - no image available Adrian Woodcock
Director
2 reviews

About Adrian No description set View full profile
Neil Holmes - no image available Neil Holmes
Director
0 reviews

About Neil No description set View full profile
Sophie Pasifull - no image available Sophie Pasifull
Lettings Negotiator
1 reviews

About Sophie No description set View full profile
Tasha Castle - no image available Tasha Castle
Inventory Clerk
0 reviews

About Tasha No description set View full profile
Annette Smith-Hooke - no image available Annette Smith-Hooke
Property Maintenance Manager
0 reviews

About Annette No description set View full profile
Matt Driscoll - upload your photo Matt Driscoll
Lettings Manager
3 reviews

About Matt Matthew Driscoll has been with Woodcock Holmes for nearly 10 years but offers over 15 years of experience in the housing industry. Matthew is currently working as the Lettings Manager and is responsib View full profile
Robert Jarvis - no image available Robert Jarvis
Sales manager
6 reviews

About Robert Robert Jarvis joined Woodcock Holmes as a young graduate and has worked his way up to Sales Manager. He is a hard working motivated individual who has a burning desire to succeed. Having worked within View full profile

Firm Address

33 Broadway
Peterborough
Cambridgeshire
PE1 1SQ
01733 557365

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