Winnard & Brown

4.15/5 rating 39 reviews
  • 79% recommend


  • 85% lettings valuation accuracy
    • |
  • 86% lettings fee satisfaction
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Winnard & Brown



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“Cowboys...”

Jan 23,2019
Minithumbdown
By: '5a'
Jan 23,2019
1 people found
this helpful
Avoid at all cost to to a better letting agent at the end of your tenancy they will fleece you out of your deposit, staff tell you to do something then when you do it they lie saying they didn't say that then they say ...
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Comment on agent fees
Bad
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By: Craig Winnard
Mar 26, 2019
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We thank you '5a' for your comments, however regret that we are unable to provide a specific response as we do not know who you are. We can clarify though that Winnard & Brown do not fleece anyone out of their deposit. It is our role to negotiate dilapidation's at the end of a tenancy between a landlord and tenant. We are bound by TDS regulations and if an agreement is not reached we are not legally allowed to make a deduction from your deposit. If you do not agree to a deduction the ...

“All Staff at the Standish office are fantastic!...”

Jul 10,2018
Minithumbup
By: 'Stuart'
Jul 10,2018
1 people found
this helpful
Incredible service Fast, efficient and a pleasure to work with! Thank you for expertise in renting my property! Would highly recommend....
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Comment on agent fees
Reasonable fees
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“Great Team...”

Jun 12,2018
Minithumbup
By: 'Garry Whiston'
Jun 12,2018
1 people found
this helpful
I would just like to say a big thank you to you and your team at Winnard and Brown. I have dealt with quite a few letting agencies over the past few months and to be honest most of them have been horrendous. They never ...
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Comment on agent fees
Good
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“Very satisfied customer...”

Jun 10,2018
Minithumbup
By: 'Very satisfied customer'
Jun 10,2018
1 people found
this helpful
I have had the pleasure of using Winnard and Brown for the last eight years in their roll as property management specialists. They rent a small bungalow in the Wigan area for me and I have always found them to bu courteous, polite and professional. ...
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Comment on agent fees
Industry average agents fees just same as elsewhere.
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“Excellent full managements service...”

Jun 10,2018
Minithumbup
By: 'Rachel D'
Jun 10,2018
1 people found
this helpful
We have been using Winnard and Brown to let our property now for approximately 7 years and the service that they have provided has been outstanding. They have found new tenants for us quickly and efficiently and we have had very little to do which is ...
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Comment on agent fees
The fees are as you would expect.
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“'Always accommodating'...”

Jun 08,2018
Minithumbup
By: 'Frank'
Jun 08,2018
1 people found
this helpful
I have been a landlord with a single property for 15 years. There have been 3 tenants during this period and thanks to Winnard and Brown's expertise the property has never had a vacant week. In addition my late mother's property was let for 2 years with the ...
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Comment on agent fees
Competitive. Obtained a reduction a few years ago on request
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“Good Service...”

Jun 07,2018
Minithumbup
By: 'Paul H'
Jun 07,2018
1 people found
this helpful
W&B have managed my property a few times - since 2005. As an overseas landlord i needed to be sure everything would be fine. They have always found me good tenants quickly, and communicated well with me regarding any issues....
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“Brilliant company to deal with , that deliver what they say...”

Jun 06,2018
Minithumbup
By: 'Joanne Mckenna'
Jun 06,2018
1 people found
this helpful
I have always used Winnard and Brown for our properties over the years and still do today we have used them for every aspect of there services buying , selling and renting we're they have always been very friendly and extremely professional to deal with and ...
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Comment on agent fees
Good/ very fair fees
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“Reliability...”

Jun 06,2018
Minithumbup
By: 'Nieldy'
Jun 06,2018
1 people found
this helpful
The company is totally reliable and honest, which are qualities that you need when asking them to manage your property. In addition, they are totally professional and nothing is too much trouble....
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Comment on agent fees
As you would expect, but it is worth every penny.
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“Review...”

Jun 06,2018
Minithumbup
By: 'cachphrase'
Jun 06,2018
1 people found
this helpful
As a current client of Winnard & Brown's since 2005, I have found their service to be both professional and helpful in the handling of all matters concerning the tenanting of my property. My continuous dealings with Winnard & Brown as my letting agent is proof of my ...
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I am very happy with this Agent's fees.
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“Fantastic service and support!...”

Jun 06,2018
Minithumbup
By: 'Sugathan'
Jun 06,2018
1 people found
this helpful
Really pleased with the support given over the last eight years. Fantastic service! Would recommend this Agency to prospective landlords....
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“Customer Service...”

Jun 01,2018
Minithumbup
By: 'Chris Cooper'
Jun 01,2018
1 people found
this helpful
I have been a landlord for fifteen years and Winnard and Brown manage four of my properties. During my time as a landlord, I have used many managing agents to look after my small portfolio which spans several areas of the UK, from Crawley to ...
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Comment on agent fees
Good
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“Top agents...”

May 31,2018
Minithumbup
By: 'JB'
May 31,2018
1 people found
this helpful
Been with Winnard and Brown for about 6 years now ,having been a landlord for 25 years plus. My only regret is not having them as my agent sooner ,having suffered inferior agents previously ,who I always had to chase for money . The staff are very professional ,...
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Comment on agent fees
Happy with the fees charged .
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“Excellent full management seevice...”

May 31,2018
Minithumbup
By: 'Lee gray'
May 31,2018
1 people found
this helpful
I have been genuinely impressed with the full management service, my apartment has never been unoccupied for more than ten days. Payment and responses are always swift - highly recommended. Lee...
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“My whole experience with Winnard and Brown has been easy and stress free. From the initial meeting/valuation to photographs and viewings....”

May 30,2018
Minithumbup
By: 'Sarah'
May 30,2018
1 people found
this helpful
Every member of staff that I have spoken to has been externally helpful, friendly and knowledgeable. My whole experience has been completely stress free and having an agent like Winnard and Brown has taken any worries from the whole process....
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Comment on agent fees
Good
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“My whole experience with Winnard and Brown has been easy and stress free. From the initial meeting/valuation to photographs and viewings....”

May 30,2018
Minithumbup
By: 'Sarah'
May 30,2018
1 people found
this helpful
Every member of staff that I have spoken to has been externally helpful, friendly and knowledgeable. My whole experience has been completely stress free and having an agent like Winnard and Brown has taken any worries from the whole process....
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Good
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“Provide a fantastic service- property in safe hands!...”

May 28,2018
Minithumbup
By: 'Stuart'
May 28,2018
1 people found
this helpful
Efficient, reliable, friendly service! Winnard and Brown provide peace of mind that my property is in good hands! Thank you!...
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Comment on agent fees
Very reasonable fees for such a high quality service.
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“Highly Professional...”

May 23,2018
Minithumbup
By: 'Jeff'
May 23,2018
1 people found
this helpful
Winnard & Brown have provided me with full management services on my leased properties for more than 10 years. They provide considerate expert advice and have the capacity and capability to quickly resolve any issues as and when they arise....
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Comment on agent fees
Fees are inline with market rates
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“mr david shawcross...”

May 23,2018
Minithumbup
By: 'david shawcross'
May 23,2018
1 people found
this helpful
I have been with winnard & brown for the past 6 years, i have a management contract with them. they have been professional throughout the whole time and have dealt with my property perfectly, all i have had to do is confirm e mails, they do all ...
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Comment on agent fees
well worth the money - good
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“No 1...”

May 23,2018
Minithumbup
By: 'Mr and Mrs Jennings'
May 23,2018
1 people found
this helpful
Winnard and Brown have proven to myself that they are THE best letting agent in Wigan. We have been with them since 2015. A high level of customer service is always recieved no matter if over the telephone or via email. Every aspect of managing my ...
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Comment on agent fees
Very pleased with the the fees charged. Worth every penny.
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“Craig Winnard...”

Apr 16,2018
Minithumbup
By: 'Michael Mcilorum'
Apr 16,2018
1 people found
this helpful
Craig and the staff at Winnard and Brown have been extremely helpful and made things easier than expected. In contact with me constantly with updates and to check everything is ok highly recommend them!...
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By: Craig Winnard
Apr 19, 2018
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Thanks Michael, its been a pleasure to have you on board with us at Winnard & Brown. ...

“Fantastic agent...”

Apr 14,2018
Minithumbup
By: 'Laura davies'
Apr 14,2018
1 people found
this helpful
I would like to take the time to truly thank Winnard & Brown, for their help over the past 10 years of being a tennant with this fantastic agency. I first started renting in standish in 2007, after moving from Liverpool to this lovely village on my own ...
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Comment on agent fees
Fantastic agency
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By: Craig Winnard
Apr 15, 2018
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Thank you so much for your kind word Laura, it is very much appreciated. All the best for the future Craig Winnard ...

“Fantastic Agent!...”

Apr 13,2018
Minithumbup
By: 'Thompson Renter'
Apr 13,2018
1 people found
this helpful
I have been renting with Winnard and Brown for over 10 years now. have always been professional and a pleasure to deal with. Love my landlord, keep up the good work guys!...
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Comment on agent fees
Found they were a little cheaper than most agents
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By: Craig Winnard
Apr 16, 2018
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Thank you Natalie for your positive review, it is very much appreciated ...

“BEWARE - Complete cowboys...”

Apr 12,2018
Minithumbdown
By: 'RM'
Apr 12,2018
9 people found
this helpful
I have rented for over 10 years and Winnard and Brown are the most unprofessional agency I have ever had to deal with. Firstly I put my application in for a property and the agency said the price had gone up by another £100 a month because ...
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By: Craig Winnard
Apr 15, 2018
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It is regrettable that you feel the need to be so unreasonable and quite frankly rude and disrespectful in your latest comments. We run a fair and honest business and I re-iterate that we do not benefit from deposit deductions in anyway whatsoever. Any deductions made are always accounted for and are purely for dilapidations or outstanding rent only. The tenancy is between the tenant and landlord. If a landlord requests compensation for dilapidations caused, then it is our role to ne ...

“Really good service...”

Apr 09,2018
Minithumbup
By: 'paul&mellisa'
Apr 09,2018
2 people found
this helpful
Triple A service from signing tenancy agreement, to maintenance and repair assistance. All queries are dealt with really fast. All office, staff, maintenance team and Darren himself are a pleasure to deal with. Great communication and always deal with any contact from us really quickly. ...
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Comment on agent fees
good
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By: Craig Winnard
Apr 09, 2018
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Thank you very much Paul and Melissa for taking the time to write such a kind review. ...

“5* Service...”

Apr 09,2018
Minithumbup
By: 'Sarah'
Apr 09,2018
3 people found
this helpful
5 Star service. I have been a tenant for over 10 years and have had contracts with several letting agents within this time. My partner and I have always said there is a huge gap in the market for a good letting agents as unfortunately we had ...
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Comment on agent fees
good
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By: Craig Winnard
Apr 09, 2018
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Thank you so much for your kind review Sarah. Both Holly and Zoe said that you were great to deal with and they were more than happy to help. ...

“Beware !...”

Mar 26,2018
Minithumbdown
By: 'TheScarab'
Mar 26,2018
4 people found
this helpful
This agent uses a ploy to make 'fictitious' deductions from your bond. The company they use to protect it are totally ineffective and play no part in protecting it. If you rent from this company expect huge deductions at the end of your tenancy. His ...
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Comment on agent fees
All in all - very expensive
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By: Craig Winnard
Apr 12, 2018
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Marcel, In an email in February you thanked us for our comprehensive check out report relating to the property and after negotiations you agreed to pay compensation for dilapidation's caused during your tenancy. I re-iterate, if you did not agree, we cannot simply take your deposit; that would be breaking the law. But you did agree. Again, if you did not agree then you were entitled to a FREE independent arbitration, of which you were well aware. With regard to the 5 days rent th ...

“Had a viewing booked in for about a week, went ......”

Jan 22,2018
Minithumbdown
By: 'Cmerrills'
Jan 22,2018
3 people found
this helpful
Had a viewing booked in for about a week, went to view on Saturday and really liked the property. Once we got home we went online to have another look before deciding that we would go for it, only to see that it had been ...
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By: Craig Winnard
Feb 07, 2018
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May we apologise for any inconvenience in this matter. Having looked into the circumstances further it appears that we did take an application late the evening before your viewing. Unfortunately the message to our accompanied viewer to cancel your viewing was only picked up after your viewing took place. I understand that our accompanied viewer later explained what had happened and made every attempt to provide an alternative. We are sorry that on this occasion it was not possible, but we would ...

“I have been renting with Winnard Brown for almost 3 years ......”

Jan 16,2018
Minithumbup
By: 'Carol'
Jan 16,2018
1 people found
this helpful
I have been renting with Winnard Brown for almost 3 years now and can not fault anything ! I have needed a few repairs/replacements doing and the service was excellent and quick. The staff are helpful, professional and polite....
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Comment on agent fees
Fees are acceptable
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By: Craig Winnard
Apr 04, 2018
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Thank you so much Carol for your kind words. ...

“Avoid. Terrible experience renting through Winnard & Brown from start to ......”

Oct 29,2017
Minithumbdown
By: 'RS'
Oct 29,2017
4 people found
this helpful
Avoid. Terrible experience renting through Winnard & Brown from start to finish. Would not recommend this company or use in the future....
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By: Craig Winnard
Apr 09, 2018
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We have over 2000 clients on our system and unfortunately we are unable to search 'RS' to find out who you are to enable us to provide a fair response to this specific case. However, we can confirm that before any tenant takes possession of a property, a photographic and written inventory is provided as proof of the condition of the property. When a tenant vacates, the same inventory is used to compile a check out report, allowing for fair wear and tear. If there are dilapidations at the ...

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24 1 7 6 0 0 0 0 0 1
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

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Winnard & Brown - Standish, WN6
Standish
22a Market Street, Standish WN6 0HN
(34)
Winnard & Brown - Wigan, WN1
Wigan
64 Market Street, Wigan WN1 1HX
(5)


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