I'm writing on behalf of negligence to my 2year old baby and my self from williow estate agency manager Yasmin Smith relating to water leak and electric in result of me injuring my face and breaking nose. In this entire situation Yasmin has been fully aware of everything yet she has not engage with me neither given an apology or showed any compassion or concern. She has given me nothing but grief, infact yasmin has been completely inconsiderste as a manager of willow estate agency.... read full review
Willlow Estate Agents have been managing one of my properties for the past 4 months, I have not had any problems since. I have just signed up another property with them on a guaranteed rental service for 2 years. So far so good! an all round brilliant service!... read full review
Comment on agent fees
They do not charge commission or any fees, they even take care of minor everyday maintenance at their own cost except for wear and tear. Advise to landlords - get your boiler insured.
I have been dealing with Willow Estate Agents for several years now and I have nothing but positive to say about this company. I get paid on time, every time and I never had to worry about commission or hidden fees. Whenever the tenant(s) reported an issue caused with raising damp in one of my property, this was dealt with promptly and efficiently. Their contractor(s) was able to help solve the problem for a fraction of the price I would have to fork out using a builder.
As a have several pro... read full review
Willow are the worst agents I have ever come acrros with. Not only they charge unnessessary fees right and left, they also "*" mislead me in every way possible. I am a landlord and I started with one property in Forest Hill, London and Willow were my local estates agents, so I went to do business with them. They were my very first real estates agents, so I didn't relly know what to expect and all the information and contracts I had from them was so very convincing, until the first mome... read full review
Comment on agent fees
I signed a \"guaranteed rent\" of ‚£1000 pcm for one of the flats, they send me around ‚£800, claiming that there have been someexpenditures and that according to our contract they can charge me without disclising any information on the expenditures.
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This review has come to our attention today and we are both shocked and perturbed as statements made above are both condemning and fictitious. It makes no sense that we have received no formal complaint from this landlord, in order to resolve any issue or complaint that he may have had either at the time or thereafter.
We are a reputable company and work with both independent and multi landlords and developers all over London and have received no other such complaints. To our knowledge, thi ...