• Mel McMultan
    Mel McMultan
  • William Taper
    William Taper
  • Vitalia Rimsaite
    Vitalia Rimsaite
  • Kay Martin-Yates
    Kay Martin-Yates
  • Graeme Fisher
    Graeme Fisher
  • Shahid Sadiq
    Shahid Sadiq
  • Solomon Moodie
    Solomon Moodie
  • Mandy Tao-Wheeler
    Mandy Tao-Wheeler
  • Lauren Mahoney
    Lauren Mahoney
  • Paul Martin
    Paul Martin
Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in a professional and timely manner to all our clients. Our specialist teams work closely together from centralised offices in Hammersmith, ensuring that our clients benefit from a Read full description...
Properties for sale
Properties for rent
Apr 19,2017
Minithumbup
William Taper
Mel McMultan
By:
Apr 19,2017
Featured Review
0 people found
this helpful
We were assisted by William Taper and Mel McMultan when buying our property. They were extremely helpful and made the process fast and simple. We would highly recommend them....
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Apr 12,2017
Minithumbup
Mandy Tao-Wheeler
By:
Apr 12,2017
Featured Review
0 people found
this helpful
Couldn't speak more highly of Mandy - she is consistently helpful whenever needed and is always quick to respond to any queries we might have. Really professional and such a friendly attitude. Would recommend to anyone!...
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Mar 20,2017
Minithumbup
Mel McMultan
By:
Mar 20,2017
Featured Review
0 people found
this helpful
We were very impressed with Mel who was very accommodating and who helped us find our perfect flat. Nothing was too much trouble and Mel was always friendly and professional. Thank you Mel!...
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Comment on agent fees
Fair and reasonable fees - less expensive than other agents.
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Mar 20,2017
Minithumbup
Mel McMultan
By:
Mar 20,2017
Featured Review
0 people found
this helpful
Mel differentiates himself from the rest of the market through his professionalism and transparency. He consistently communicates well throughout the process which is important when you're managing a move....
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Comment on agent fees
Very fair considering the service.
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Mar 14,2017
Minithumbup
William Taper
By:
Mar 14,2017
Featured Review
1 people found
this helpful
My partner and I dealt with Will at the Hammersmith branch for a number of years and were always impressed with his first class customer service. He responded to calls/emails promptly and always put our minds at rest by solving issues straight away. I would definitely recommend this branch to friends/colleagues if they were going to be dealing with Will....
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Mar 02,2017
Minithumbup
Mel McMultan
By:
Mar 02,2017
0 people found
this helpful
Very good service and helped our move easy. Easy to contact with any concerns we had. Things did go slow thats only because of waiting for the checks to be done...
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Feb 24,2017
Minithumbup
William Taper
By:
Feb 24,2017
0 people found
this helpful
Just bought a house in Hendon through William at Wilmotts, William is not an oddball like so many estate agents, really great service, no messing around, quick and easy and will definitely be looking to Wilmots to rent it out. Thank you!...
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Comment on agent fees
Fine
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Jan 26,2017
Minithumbup
Mel McMultan
By:
Jan 26,2017
0 people found
this helpful
Mel represented his client very professionally and to us as purchasers was very responsive and understanding. Resulting in a smooth,timely and uneventful purchase process....
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Nov 18,2016
Minithumbup
Solomon Moodie
By:
Nov 18,2016
0 people found
this helpful
We bought a property from Willmotts and Solomon Moodie has been the sales agent that showed us the house and that has been our main point of contact. Since the first time we met him, Solomon has always been very kind and supportive. We involved him in many requests and details during the buying phase and he has always been available, quick and helpful. Before buying this property, we have seen many many others and met many many other agents and by far he has been the best one. Thanks Solomon!...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 19,2016
Minithumbup
Mel McMultan
By:
Oct 19,2016
0 people found
this helpful
Wilmotts were very professional and very helpful. I now am in a great property. All the boxes were ticked during the move. Thanks very much!...
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Aug 31,2016
Minithumbup
Mel McMultan
By:
Aug 31,2016
0 people found
this helpful
It was a joy to be introduced to an area of London that I was unfamiliar with by a thoroughly professional agent with obvious enthusiasm for the area and the job in hand. Mel worked hard to secure the transaction yet still managed to deal with me, a novice to the rental market, in a cool and efficient manner. I'm hoping not to move again for a long time - so he may have shot himself in the foot!...
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Comment on agent fees
Appeared to be average
Was this helpful? Yes
Aug 17,2016
Minithumbup
Solomon Moodie
By:
Aug 17,2016
0 people found
this helpful
Solomon is incredible! We didn't know where to turn! We needed a home within a week, we had specific locations and requirements and he listened to all of them, found the ideal property and we moved! Simple! Honest and caring! Best agent we've ever had! What a guy!...
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Aug 11,2016
Minithumbup
Mel McMultan
By:
Aug 11,2016
0 people found
this helpful
I was completely happy from start to finish with the service i received by Mel he always kept me up to date with everything and nothing was too much to ask....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
Mandy Tao-Wheeler
By:
Aug 11,2016
0 people found
this helpful
Mandy is fast replying and always keen to help when I have an issue or a question regarding my flat. I am really happy with her fast solutions and her nice attitude. Thank you so much!...
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Aug 08,2016
Minithumbup
Mandy Tao-Wheeler
By:
Aug 08,2016
0 people found
this helpful
Mandy has been very helpful, friendly and pro active. I was very impressed with her speed at responding to my emails and following through with my requests....
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Aug 01,2016
Minithumbup
William Taper
Vitalia Rimsaite
By:
Aug 01,2016
0 people found
this helpful
Willmotts offer a very professional service. We worked with William and Vitalia and they made the process quick and easy. Highly recommended!...
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 31,2016
Minithumbup
William Taper
By:
Jul 31,2016
0 people found
this helpful
I was looking for a place in Kensington. I used several agents and found willmotts to be the most useful and they found me a place to suit my needs, in quick time...
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Comment on agent fees
Very reasonable fees, similar to others I contacted
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Jul 27,2016
Minithumbup
Mel McMultan
By:
Jul 27,2016
0 people found
this helpful
Mel made the whole process of finding and moving into a flat incredibly easy. We were able to move in with a very short turnaround, which was really appreciated on our end. Would definitely recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2016
Minithumbup
William Taper
Vitalia Rimsaite
By:
Jul 27,2016
0 people found
this helpful
We find the service from Willmotts to be prompt and thorough. William and vitalia in particular go 'the extra mile' to keep us updated and provide a very professional, friendly and helpful service...
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Comment on agent fees
THE FEES ARE REASONABLE.
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Jul 27,2016
Minithumbup
Vitalia Rimsaite
William Taper
By:
Jul 27,2016
0 people found
this helpful
Vitalia and William have always been helpful, organised and on the ball with our small family property portfolio. Both are excellent at managing tenants, dealing with any problems and being professional. A pleasure to work with!...
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Comment on agent fees
Good
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Jul 25,2016
Minithumbup
Paul Martin
William Taper
By:
Jul 25,2016
0 people found
this helpful
I own and live in a flat where the whole building is managed by Willmotts. Issues reported are dealt with in a professional and prompt way. Delays in sorting out problems are normally due to contractors and not necessarily the fault of Willmotts. I look forward to dealing with them in the future....
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Jul 20,2016
Minithumbup
Mel McMultan
By:
Jul 20,2016
0 people found
this helpful
I first met Mel McMultan in 2010 when I met staff from a number of letting agents regarding renting my flat. Mel's obvious professionalism, honesty and obvious experience was the deciding factor for me to appoint Willmotts as my managing agent. It was a great decision, and over the last six years I have been extremely satisfied with Willmotts. Over these six years, there have been occasions when I have contacted Mel regarding the flat, with matters that I was aware were probably not his direct r...
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Comment on agent fees
Market average, with a quality service.
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Jun 25,2016
Minithumbup
Mel McMultan
By:
Jun 25,2016
0 people found
this helpful
Willmotts provided excellent customer service. We were able to find a perfect house in Clapham and move in, all within one month. We are very happy and would highly recommend this estate agents....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 24,2016
Minithumbup
Mel McMultan
William Taper
By:
Jun 24,2016
0 people found
this helpful
I really enjoy the property, its condition, location and collaboration with Willmotts. All small things were properly thought. The issues, which happened (and which can happened within each property, like sink blockage) were solved fast and professionally. All the personnel was really helpful....
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Comment on agent fees
Honest fees, not overprices like at most of the agencies
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Jun 22,2016
Minithumbup
Paul Martin
Lauren Mahoney
By:
Jun 22,2016
0 people found
this helpful
I lived in a block managed by Willmotts for nine years and can thoroughly recommend them as managing agents. They were professional and courteous, and were always available quickly to respond to queries. In managing the building itself they were efficient, enthusiastic, very knowledgeable and conscientious but moreover their advice and input on the board of the block's freehold company was invaluable to us. From minor maintenance to major works, I always felt we were in very safe hands. Thank yo...
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 17,2016
Minithumbup
Mel McMultan
By:
Jun 17,2016
0 people found
this helpful
From the first meeting to signing the contract Mel was really helpful and informative. He was always available to answer questions, helpful and polite and never pushy which made the experience less stressful then I have experienced with other agency's in the past....
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Comment on agent fees
Good
Was this helpful? Yes
May 31,2016
Minithumbup
Mel McMultan
By:
May 31,2016
0 people found
this helpful
Mel was incredibly helpful in listening to what we wanted from our perspective flat and taking us to an ideal property. During the whole process he was available via email or phone and responded quickly to any queries or questions we had and was very accomodating to any requirments. A small error was made on our contract but the Willmott's team sorted this swiftly. I would recommend Willmotts...
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Comment on agent fees
The fee's were very reasonable and better than most places we had seen.
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May 26,2016
Minithumbup
Mel McMultan
By:
May 26,2016
0 people found
this helpful
After weeks searching through the web portals I have found a property marketed by Willmott and I was very happy with the end result. I have received a great customer service, they were honest, helpful all the way to the end and very quick and efficient replying back to any correspondence. I highly recommend them and I will use them again if I have to rent the property again....
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Comment on agent fees
Reasonable
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Apr 25,2016
Minithumbup
Mel McMultan
By:
Apr 25,2016
2 people found
this helpful
Great personality , reliable and friendly. I have been able to move in the flat after just a couple of weeks after the viewing of the property. Exellent agent!...
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Apr 13,2016
Minithumbup
Mandy Tao-Wheeler
By:
Apr 13,2016
0 people found
this helpful
I have known Mandy to be highly professional, she is punctual, efficient, and reliable with strong customer service skills. Mandy gets back to me within an hour of any queries and has always smoothed out any minor problems. I'm confident she and the team at Willmotts will continue to provide a convenient stress free service....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2016
Minithumbup
William Taper
Vitalia Rimsaite
By:
Mar 31,2016
0 people found
this helpful
Will at Willmotts is excellent! We have received great customer service from him and the team since moving into our Kensal rental. From having a new aerial installed to massively diverging a potential crisis. I called Will from New York after finding out my sister had posted our key through the letter box leaving us locked out and potentially having to pay hundreds to a locksmith on a Sunday. As we'd only been provided with one set of keys upon moving in instead of two (through no fault of Will)...
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Comment on agent fees
They seemed in line with others in the area
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Mar 23,2016
Minithumbup
William Taper
By:
Mar 23,2016
0 people found
this helpful
Thoroughly professional and courteous, got the job done despite the obstacles in an extremely responsive way. This was in contrast to others in the process....
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Comment on agent fees
Fees were reasonable although I have paid less elsewhere.
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By: William Taper
Mar 23, 2016
View all comments (1)
Many thanks Jamie, that is much appreciated. I am glad it worked out well. If you need anymore help in the future just let me know. Kind Regards, William ...
Mar 23,2016
Minithumbup
William Taper
By:
Mar 23,2016
0 people found
this helpful
William was incredibly efficient and moved the transaction along at a prompt pace such that the whole process was completed in three weeks, our solicitor was also very complimentary about him, What is refreshing about William is that he is always So polite and courteous as well as being efficient....
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Comment on agent fees
The fee aligned to both our and Willmotts interest
Was this helpful? Yes
Mar 18,2016
Minithumbup
By:
Mar 18,2016
1 people found
this helpful
We bought a new flat developed, sold and managed by Willmotts and have had endless problems. Firstly, they kept delaying completion to the point where we were forced to exchange and complete on the same day without confirmation until the day before. Just prior to completion, despite Shahid assuring us there were no plans for further development, a planning permission application was submitted by Shahid himself to build a whole floor above ours after selling us a top floor flat. Four months ...
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Dec 15,2015
Minithumbup
Mel McMultan
William Taper
By:
Dec 15,2015
0 people found
this helpful
The moment I came across the property I loved it. I was eager to secure the place & so William took the holding fee immediately. From that moment onwards the process was smooth. Much was done to accommodate my move in date & to have the property ready. Mel was in constant contact & very responsive to my needs. Within a few days I had the keys. I had no issues & I have no complaints just a lovely new home. Thanks Both....
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Dec 12,2015
Minithumbup
Mel McMultan
By:
Dec 12,2015
0 people found
this helpful
Mel Mcnultan of Willmotts, Hammersmith was extremely efficient, polite and well organised. Quick to respond to emails (frequentl;y out of hours), disciplined in keeping us informed, he proved adept in ensuring the letting process was painless and ran smoothly....
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Dec 07,2015
Minithumbup
Mel McMultan
By:
Dec 07,2015
0 people found
this helpful
Mel was in touch with me during all the process. He was very kind and also he explain me all the things that I should do. Was very helpful with me....
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Nov 25,2015
Minithumbup
Solomon Moodie
By:
Nov 25,2015
1 people found
this helpful
Solomon made the search for my new apartment to rent a quick, easy and painless one. He is very helpful and reliable and went through hoops to get me settled in as fast as possible. My tenancy date had to be pushed back by a couple of days and I had already booked a moving van for my furniture. Solomon arranged for me to move my things in as planned a couple of days early for which I am extremely grateful. I would definitely recommend Solomon and Willmotts to my friends....
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Nov 11,2015
Minithumbup
Mel McMultan
By:
Nov 11,2015
0 people found
this helpful
As tenant you always look for a reliable agency and agent. We are very satisfied with Willmotts and our agent Mel has done a great job....
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Sep 29,2015
Minithumbup
Mel McMultan
By:
Sep 29,2015
0 people found
this helpful
We got great service and help from Mr Mel McMultan. We have been in contact With a lot of diffrent agency, but Willmotts was the best....
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Sep 29,2015
Minithumbup
Mel McMultan
By:
Sep 29,2015
0 people found
this helpful
We got great service and help from Mr Mel McMultan. We have been in contact With a lot of diffrent agency, but Willmotts was the best....
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Aug 22,2015
Minithumbup
Mel McMultan
Mandy Tao-Wheeler
By:
Aug 22,2015
0 people found
this helpful
I have had some terrible experiences with London estate agents in the past (yes... that main one). Wilmots have been fantastic, mainly because they do not bullshit. We were shown around a great property, there was no hard sell. Everything is straight to the point and all requests are completed quickly. I have complete faith in their services....
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Aug 14,2015
Minithumbup
Mandy Tao-Wheeler
William Taper
By:
Aug 14,2015
0 people found
this helpful
All repairs and issues with the property have been dealt with promptly and to a high standard. Communication is always fast and efficient....
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Aug 11,2015
Minithumbup
Solomon Moodie
William Taper
By:
Aug 11,2015
0 people found
this helpful
Solomon was friendly and helpful, and made sure the furniture was was removed from the property prior to our moving in. He called and made sure that all was ok on the day of our moving in, and although a set of keys was faulty he replaced them within a couple of hours to make sure we could settle in straight away....
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Jul 28,2015
Minithumbup
William Taper
Vitalia Rimsaite
By:
Jul 28,2015
0 people found
this helpful
We'd highly recommend William Taper and the team at Willmotts who were incredibly efficient and helpful in the sale of our home from finding a buyer right through to the clean up of the property and completion. We were based overseas during the sale and William helped make sure the process was on track at all stages by keeping us constantly updated and ensuring all parties were well informed throughout. We'd have no hesitation in recommending William and Vitalia at Willmotts....
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By: Will
Aug 01, 2015
View all comments (1)
Thanks Verity, that is very nice of you. I am really glad everything worked out so well. I hope you find something wonderful in Australia to buy! ...
Jul 20,2015
Minithumbup
Vitalia Rimsaite
By:
Jul 20,2015
0 people found
this helpful
Since I have been dealing with Vitalia at Willmotts, every concern I may have is dealt with very promptly. I maintain the apartment I rent in excellent condition so I am pleased that I receive excellent attention from Vitalia. The workmen who arrive at the property are always courteous and efficient....
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Jul 18,2015
Minithumbup
Mel McMultan
Mandy Tao-Wheeler
By:
Jul 18,2015
0 people found
this helpful
Professional first contact, good viewing, fast check up and clean flat. Some minor problems/reparations during out first weeks that was quickly sorted out in the flat. The helpful staff we've been in touch with so far are: Mel, Mandy, Vitalia and Gemma. Serious agency we are happy to recommend....
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Jul 09,2015
Minithumbup
Mel McMultan
Solomon Moodie
By:
Jul 09,2015
0 people found
this helpful
Solomon Moodie at Wilmotts worked tirelessly and went beyond the call of duty to ensure I secured my dream property in W6. (Even dealing with matters on his day off)! Cannot recommend him and Wilmotts Estate Agents highly enough. Excellent!! Ζ’Γ‚Β°β€¦Γ‚ΒΈβ€ΉΓ…β€œΒ’Γ’β€šΒ¬Γ…ΒΎΖ’Γ‚Β°β€¦Γ‚ΒΈβ€ΉΓ…β€œΒ’Γ’β€šΒ¬Γ…ΒΎ...
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Comment on agent fees
Very very competitive - which many Estate agents are not!
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Jul 09,2015
Minithumbup
Vitalia Rimsaite
By:
Jul 09,2015
0 people found
this helpful
To be honest willmotts a real brand name I can say with a very friendly and kind stuff specially vitalia that I was in touch with I never ever feel uncomfortable with him and he solve my every single issue, when ever there was a problem by single email they just send someone to sort out the problem on their soonest, At the end I can really say hope to have future deals with willmotts specially on buying selling renting getting rent long love willmotts. A reall brand name. THANK YOU...
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Comment on agent fees
Excellent , low fees very very reliable. Thank you
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Jun 22,2015
Minithumbup
Mel McMultan
William Taper
By:
Jun 22,2015
0 people found
this helpful
Thanks to Mel and Will for helping out with my purchase. Very knowledgeable about the building and easy to deal with....
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Jun 17,2015
Minithumbup
Mel McMultan
William Taper
By:
Jun 17,2015
0 people found
this helpful
Found Willmotts letting agents very friendly and helpful in finding us a new home. The move in process was very smooth and swift. Had a few minor snags in the property not originally seen at viewing. Willmotts were helpful in sending out a contractor to do the repairs promptly....
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Comment on agent fees
reflective of current market price, overall fairly satisfied.
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Jun 12,2015
Minithumbup
Mel McMultan
By:
Jun 12,2015
0 people found
this helpful
My view of estate agents have in the past been pretty poor, so I was very surprised and delighted with Mel McCultan at Willmotts. He was straight forward, helpful and very professional. If he knew something he told you, and if he didn't he said so, but would always then endeavour to find out. He is what you would hope an estate agent should be and if we decide to sell our home sometime in the future I just hope he is still at the Willmotts office in Hammersmith as he will be the first p...
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May 22,2015
Minithumbup
By:
May 22,2015
0 people found
this helpful
Absolutely first class service from start to finish. I would definitely recommend Willmotts to anyone. Well done and keep up the good work!...
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Apr 24,2015
Minithumbup
William Taper
By:
Apr 24,2015
0 people found
this helpful
The team at Willmotts from start to finish have been outstanding, proactive and have always kept me in the loop - in particular, Will, who l has been very knowledgable and has made the whole process as lot easier. Without a shadow of doubt I will be using Willmotts to market my property in the future....
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Apr 13,2015
Minithumbup
Vitalia Rimsaite
Mel McMultan
By:
Apr 13,2015
0 people found
this helpful
I have had excellent service from all the staff and directors at Willmotts regarding lettings of my properties, both residential and commercial. I have also had very good advice as to what to buy, when to sell and there has been a good selection of tenants. I have enjoyed working with all the team, and they respond quickly to queries and problems...
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Comment on agent fees
frees are fair - they are the going rate to my knowledge
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Apr 13,2015
Minithumbup
Shahid Sadiq
By:
Apr 13,2015
0 people found
this helpful
Shahid was very helpful and professional in our long term leasing of this residential block, highly recommended, and I look forward to doing further business with him....
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Apr 09,2015
Minithumbup
Mel McMultan
By:
Apr 09,2015
0 people found
this helpful
Excellent professionals Mel was great help in finding our home. Would use them again and would recommend to others. 5*...
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Mar 25,2015
Minithumbup
By:
Mar 25,2015
0 people found
this helpful
I was recommended to Wilmott's in Hammersmith. Having used them for 2 years they have provided good tenants and service. Their support both to my tenants and to myself has always been consistent and I would be more that happy to recommend them....
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Dec 29,2014
Minithumbup
William Taper
By:
Dec 29,2014
0 people found
this helpful
William at Willmotts is solid, reassuring, on-the-ball, professional, reliable, knowledgeable, honest and contactable - I'd recommend him and Willmotts unreservedly to others....
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Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
this helpful
Willmotts helped us to buy our first property and could not have been more helpful. Nothing was too much trouble for them and they really helped us through the process. They even went above and beyond their remit and helped us to save money on the costs associated with buying the property....
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Dec 25,2014
Minithumbup
Mel McMultan
William Taper
By:
Dec 25,2014
0 people found
this helpful
Will and Mel gave sufficiently objective advice for us to make continuously well informed decisions in the run up to our successful letting...
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Dec 23,2014
Minithumbup
William Taper
By:
Dec 23,2014
1 people found
this helpful
I was delighted with how straight forward it was working with William and the Wilmotts team. Before letting my apartment they explained the whole process which meant there were no surprises. My new tenants were carefully checked and having met them are nice and considerate people. All in all it's been a pain free experience and i'd happily recommend Wilmotts to anyone looking to let a property....
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Dec 04,2014
Minithumbup
William Taper
By:
Dec 04,2014
1 people found
this helpful
I am very impressed with Willmotts who helped me let my flat - what can be a stressful task was made much more manageable thanks to William Taper. He was very honest, helpful and knowledgeable and was happy to answer all of my (never ending!) questions. Letting the flat coincided with a very busy time for me at work so I didn't have time to vet people myself but William found a great, reliable family to move in which was a big relief. Very happy with the service I have received and have alre...
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By: Will
Dec 04, 2014
View all comments (1)
Thanks Sasha, that is really sweet of you. ...
Nov 19,2014
Minithumbup
William Taper
By:
Nov 19,2014
1 people found
this helpful
Willmotts were absolutely brilliant, helping me to let my flat out. I had never done it before and so was a little anxious about how it would work and what I would need to do. William explained everything, suggested repairs to make to the flat and took care of all the details for me. He was incredibly patient and didn't mind answering my never ending questions. The tenants have been brilliant and the service I received from William and indeed the Willmotts team as a whole has been professional a...
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By: Will
Nov 19, 2014
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Thanks so much for the review Sophie. I am glad we were of help. It was a pleasure dealing with you. I look forward to getting you a top price for your flat! Take Care William ...
Oct 28,2014
Minithumbup
By:
Oct 28,2014
1 people found
this helpful
The agent did a thorough background check on the tenant and clarify all references. Was done very professionally and carefully....
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Oct 26,2014
Minithumbup
Graeme Fisher
By:
Oct 26,2014
1 people found
this helpful
Willmotts have managed our block for the past 7 years. They inherited a mess created by the previous agents and have since brought the day to day running of the flats up to a high standard. During this time we have had two property managers, both of whom have brought different skills but have totally satisfied the Board members as well as owners and tenants. We find that they are good communicators and respond quickly to requests for assistance. They always go above and beyond the call of duty...
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Oct 16,2014
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William Taper
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Oct 16,2014
0 people found
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Throughout my home buying journey Willmotts were excellent. I arranged several viewings and saw a total of 5 properties with William Taper. The property I fell in love with the exact home I was looking for from the start and William kept me informed of changes relating to the position pros and cons and thankfully the purchase went through successfully. William was polite, upfront and straight at all times. He did go above and beyond to assist with the smooth transition. Therefore, I w...
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Jun 25,2014
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Mel McMultan
Vitalia Rimsaite
By:
Jun 25,2014
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To begin with, before moving into the flat, Mel who was the agent who carried out the pre moving process, was very accommodating, specially as we were all students and needed guarantors for the place. Everything was sorted, and we got the keys in time. The flat was good to live in, and a lot of things were perfect. But as is the case in London, mould was a massive issue in the flat. Vitalia who was the agent taking care of our contract and the willmotts team tried their best to help us, and prov...
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By: Will
Jun 25, 2014
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Many thanks Joshua, That is really appreciated. I am glad our management team were so helpful. Good luck in your new place. If you need anything from us, just ask. Kind Regards Will ...
Jun 12,2014
Minithumbup
Mel McMultan
By:
Jun 12,2014
Featured Review
1 people found
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The flat is great, in good condition and perfect location. The only downside was that the electricity seems to have a few problems and the flat is not fully furnished as I had believed it would be. Willmotts have agreed to rectify these problems for us, and I am very appreciative. So all in all I can have no complaints....
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By: mel
Jun 12, 2014
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Thanks Olianna, really glad that you like the flat and that we were able to iron out the teething problems to your satisfaction. Mel ...
Jun 09,2014
Minithumbup
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Jun 09,2014
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2 people found
this helpful
What I really valued dealing with Willmotts was dealing with one person there who co-ordinated across other members of the team. Too many times with other agents I've been passed around too many people and there has just been no continuity. Additionally they well prepared/researched from the outset and realistic in terms of price expectations. Dealing with agents who over-promise and just under deliver is a waste of time. The only slight detractor was they don't have so much coverage in the Bren...
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By: Will
Jun 10, 2014
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Many thanks Paulo, We very much appreciate your feedback. ...
May 27,2014
Minithumbup
By:
May 27,2014
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3 people found
this helpful
Wilmotts were very open, honest and transparent during the whole process. They did not try to oversell properties and were friendly and cooperative to deal with....
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Mar 28,2014
Minithumbdown
By:
Mar 28,2014
4 people found
this helpful
Absolutely appauling service. Staff members are extremely rude. Spoke to a woman with a european accent, who I believe is the senior property manager, her manners are completely horrendous, a very horrible tone of voice and very dismissive. Clearly the managment are either too blind or too stupid to see the impact her behaviour has on clientele. I will not be dealing with them ever again. For every dissatisfied tenant, willmotts could potentially lose at least 100 potential clients. Sometimes th...
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By: William
May 27, 2014
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Dear Mister Mister, I am very sorry to hear about your bad experience. If you could possibly get in touch with more detailed feedback I will look into it straight away. We are constantly looking to improve our service, so I am very sorry to hear about your problems. Kind Regards William - Willmotts ...
Mar 28,2014
Minithumbdown
By:
Mar 28,2014
2 people found
this helpful
Terrible service. Horrible staff. Bunch of headless chickens. Would not use them in any capacity. I would not recommend them to any of my friends & family....
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What agent could do to change your mind?
All opportunities to resolve my problems had been given. You have had your chance and you have failed.
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By: William
May 27, 2014
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Hello JS1963, I am very sorry to hear about the problems you have experienced. Can you please contact me and give us some more detailed feedback? We are constantly looking to improve our customer service so would very much welcome the opportunity to see how we could improve. Kind Regards - William - Willmotts ...
Mar 17,2014
Minithumbdown
Kay Martin-Yates
Vitalia Rimsaite
By:
Mar 17,2014
5 people found
this helpful
Absolutely disgusted with their services. Incompetent and very rude staff. I am extremely glad that I longer have to deal with Willmotts ever again. DO NOT be fooled by the fact that they have been established in 1856 as their success today with take nosedive with the way their staff treat tenants. I simply took it upon myself to hand in my notice last year October via my break clause purely because of the untold amount of stress I have endured. I had even escalated the problems I had encountere...
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By: William
Mar 20, 2014
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Sorry to hear about your problem, if you could enlighten me with your issues we will certainly look into them. We have hundreds of very happy tenants so I am very dissapointed to hear of your experiences. Please provide us with your name and contact details and we will be in touch right away. Kind Regards William Taper Associate Director Willmotts ...
Jul 17,2013
Minithumbup
William Taper
By:
Jul 17,2013
Featured Review
3 people found
this helpful
I have lived at various addresses in SW London, over the past 4 decades, and I can safely say Willmotts property management services have been by far the most professional. The basic services are always addressed promptly and I have dealt with some horrendous property managers in the past, however Willmotts have restored my faith in this industry. Always courteous and able to explain or promptly repair any inevitable wear and tear and keep the living environment in a very comfortable and conte...
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Jun 04,2013
Minithumbdown
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Jun 04,2013
5 people found
this helpful
Willmotts are the worst property management firm. Never have i dealt woth such an incompetent set of staff. They never reply to your queries, have terrible management skills and are unbelievably rude. Stay away- their staff will make your life a nightmare...
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Aug 12,2012
Minithumbdown
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Aug 12,2012
6 people found
this helpful
Agent tried to overcharge us and claimed that they had miscalculated the amount. Agents were unreponsive when I tried to enquire the overcharge. Informed us that our tenancy had been terminated through the POST, as opposed to any prior warning that the property had gone on the market in the first place. Did not inform tenants of repairmen/ names and details of maintencemen entering the property - highly inappropriate given that there are female tenants living in the property. Delayed the mo...
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Jul 12,2012
Minithumbup
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Jul 12,2012
1 people found
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We have been delighted with the service provided by Willmotts' property management team. As well as keeping us up-to-date with essential information, their representatives attend all our directors' meetings, providing valuable contributions each time. In addition, they respond to our queries promptly and deal with debtors efficiently. It is also reassuring that we can call on the support of the appropriate manager at Willmotts if we need to. We were particularly impressed with the qual...
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Jul 29,2011
Minithumbdown
By:
Jul 29,2011
4 people found
this helpful
The worst agency-tenant relationship we ever had. Very pushy, only purpose is to make as much money as possible. Do not expect them to be there when you have a problem with the flat and get your deposit back. Maybe it is just us having a bad experience with them but other tenants in the house seem to have a bad relationship with them also....
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Jul 02,2010
Minithumbdown
By:
Jul 02,2010
5 people found
this helpful
Very, very poor service. Not co-operative at all, even for the easiest of issues/cases. They screen calls to avoid dealing with people. Such a poor service and handling of business in general that I would not recommend Willmott's to anyone. I'm sure not all their employees are this unprofessional, but I would suggest avoiding the Hammersmith branch in particular. So very disappointed with the way they treat people. ...
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Areas covered
  • Hammersith, Shepheards Bush,
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill

RICS


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Last updated at 4:20 PM 04/08/2015 by allAgents

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Last updated at 4:20 PM 04/08/2015 by allAgents
Mel McMultan Mel McMultan
33 reviews

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William Taper William Taper
Associate Director
26 reviews

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Vitalia Rimsaite Vitalia Rimsaite
10 reviews

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Kay Martin-Yates Kay Martin-Yates
1 reviews

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Graeme Fisher Graeme Fisher
1 reviews

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Shahid Sadiq Shahid Sadiq
1 reviews

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Solomon Moodie Solomon Moodie
5 reviews

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Mandy Tao-Wheeler Mandy Tao-Wheeler
7 reviews

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Lauren Mahoney Lauren Mahoney
1 reviews

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Paul Martin Paul Martin
2 reviews

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Firm Address

Willmott House, 12 Blacks Road
Hammersmith,London
Greater London
W6 9EU
020 8748 6644



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